2020 Hyundai Santa Fe Key will not turn

3-6
Convenient features of your vehicle
Mechanical key
If the remote key does not operate
normally, you can lock or unlock the
driver's door by using the mechanical
key.
To unfold the mechanical key, press
the release button on the remote key.
To return the key to its stored posi-
tion, press the release button and
fold the key back into the remote key.
Remote key precautions
The remote key will not work if any of
the following occur:
• The key is in the ignition switch.
You exceed the operating distancelimit (about 90 feet [30 m]).
The remote key battery is weak.
Other vehicles or objects may be blocking the signal.
The weather is extremely cold.
The remote key is close to a radio transmitter such as a radio station
or an airport which can interfere
with normal operation of the remote
key.
If the remote key does not work cor-
rectly, open and close the door with
the mechanical key. If you have a
problem with the remote key contact
an authorized HYUNDAI dealer.
If the remote key is in close proximi-
ty to your mobile phone, the signal
could be blocked by your mobile
phone's normal operational signals.
This is specifically relevant when the
phone is active such as making and
receiving calls, text messaging,
and/or sending/receiving emails. When possible, avoid placing the
remote key and your mobile phone in
the same location such as a pants or
jacket pocket in order to avoid inter-
ference between the two devices.
Information
This device complies with Part 15 of
the FCC rules.
Operation is subject to the following
three conditions:
1. This device may not cause harmful
interference.
2. This device must accept any inter- ference received, including inter-
ference that may cause undesired
operation.
3. Changes or modifications not expressly approved by the party
responsible for compliance could
void the user's authority to operate
the device.
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OPD046003

3-14
Convenient features of your vehicle
To remove the cover:
1. Pull out the door handle.
2. Press the lock located at the side of the cover with a key or flat-blade
screwdriver (1).
3. Push out the cover (2) while pressing the lock.
Be careful not to damage the
cover while removing it or mis-
place it after removing it.
After removing the cover, turn the
key toward the front of the vehicle to
unlock and toward the rear of the
vehicle to lock.
If you lock the driver's door with a
mechanical key, the driver’s door will
lock. If you unlock the driver's door
with a mechanical key, you can open
and close the driver’s door only.
Once the doors are unlocked, they
may be opened by pulling the door
handle. When closing the door, push
the door by hand. Make sure that
doors are closed securely.
Remote key
To lock the doors, press the Door
Lock button (1) on the remote key.
Press the Door Unlock button (2) on
the remote key, the driver's door will
unlock. If you press the Door Unlock
button on the remote key again with-
in four seconds, then all the doors
will unlock.
Once the doors are unlocked, they
may be opened by pulling the door
handle. When closing the door, push
the door by hand. Make sure that
doors are closed securely.
Smart key
Press the button on the driver's out-
side door handle while carrying the
Smart Key with you or press the
Door Unlock button on the Smart
Key, the driver's door will unlock.
NOTICE
OPD047001NOTM048000
OPD046004
Door
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3-20
Convenient features of your vehicle
Safe Exit Assist (SEA) System
(if equipped)
1. The Safe Exit Assist system is pro-vided to help prevent the passen-
gers from opening a door by warning
the passengers when an approach-
ing vehicle from the rear area is
detected after the vehicle stops.
2. When an approaching vehicle from the rear area is detected
after the vehicle stops, the rear
door does not unlock even when
the driver tries to unlock the rear
door using the Electronic child
safety lock button. The "Check
surroundings then try again"
warning message appears on the
cluster and a warning sounds. However if you press the switch
within 10 seconds after the warn-
ing message appears (the indica-
tor on the switch will turn off), the
system judges that the driver
unlocked the door acknowledging
the rear status and released
regardless of the rear status.
3. When an approaching vehicle from the rear is detected the
moment the door is opened, the
"Watch for traffic" warning mes-
sage appears on the cluster and a
warning sounds.
The above 2 and 3 functions are activated when you select ‘Driver
Assistance →Blind-Spot Safety →
Safe Exit Assistance (SEA)’ from
the User Settings mode in the clus-
ter LCD display. The Electronic child safety lock
system will operate for approxi-
mately 10 minutes after the ignition
key is removed or turned to the
LOCK (or OFF) position. After
about 10 minutes, the indicator on
the switch turns off and you cannot
deactivate the Electronic child
safety lock system. To deactivate
the Electronic child safety lock sys-
tem, press the Electronic child safe-
ty lock switch again with the ignition
switch in the ON position or after
starting the engine.
When the power is supplied again after removing the battery or bat-
tery discharge while the child safe-
ty lock is in the lock position, press
the child safety lock switch once
again to match the state of the indi-
cator on the child safety lock switch
and actual status of the Electronic
child safety lock system.
If the airbag is activated while the child safety lock switch is ON (the
indicator on the switch illuminates)
it automatically switches OFF and
the rear door is unlocked.
OTM058100

3-21
Convenient features of your vehicle
3
Rear Occupant Alert (ROA)
System (if equipped)
The Rear Occupant Alert (ROA) sys-
tem is provided to help prevent exit-
ing the vehicle with the rear passen-
ger left in the vehicle.
1st alert- When you open the front doorafter opening and closing the rear
door and turning off the engine,
the “Check rear seats” warning
message appears on the cluster.
2nd alert - After the 1st alert the 2nd alertoperates when any movement is
detected in the vehicle after the
driver’s door is closed and all the
doors are locked. The horn will
activate for about 25 seconds. If
the system continues to detect a
movement the alert operates up
to 8 times.
- Unlock the door with the remote key or smart key to stop the alert.
- The system detects movement in the vehicle for 24 hours after the
door is locked.The Safe Exit Assist (SEA)
system may not operate nor-
mally if there is any vehicle or
obstacle at the rear area of
your vehicle.
The Safe Exit Assist (SEA)
system may not operate nor-
mally when a vehicle is com-
ing rapidly two lanes over
from your vehicle or a vehicle
is approaching at a fast speed
from the rear in the lane next
to your vehicle.
The Safe Exit Assist (SEA)
system may be activated later
than normal or may not oper-
ate normally if a vehicle is
approaching fast from the rear
of your vehicle.
CAUTIONThe Safe Exit Assist (SEA)
system will not operate if
there is a malfunction with the
Blind-Spot Collision Warning
(BCW) system as follows:
- When the BCW warning message appears
When the BCW sensor or
the sensor surrounding is
polluted or covered
- When the BCW does not warn or warns wrongly
For more details, refer to cau-
tions and limitations in "Blind-
Spot Collision Warning (BCW)"
in chapter 5.
The system does not detect
every obstacle approaching
the vehicle exit.
The driver and passenger are
responsible for any obstacles
while exiting the vehicle.
Always check the surrounding
before you exit the vehicle.
WARNING

3-23
Convenient features of your vehicle
3
This system helps to protect your vehi-
cle and valuables. The horn will sound
and the hazard warning lights will blink
continuously if any of the following
occur:
- A door is opened without using theremote key or smart key.
- The liftgate is opened without using the remote key or smart key.
- The engine hood is opened.
The alarm continues for 30 seconds
(repeats 2 times unless the system is
disarmed), then the system resets. To
turn off the alarm, unlock the doors
with the remote key or smart key.
The Theft Alarm System automatically
sets 30 seconds after you lock the
doors and the liftgate. For the system
to activate, you must lock the doors
and the liftgate from outside the vehi-
cle with the remote key or smart key or
by pressing the button on the outside
of the door handle with the smart key
in your possession.
The hazard warning lights will blink
and the chime will sound once to indi-
cate the system is armed.
Once the security system is set, open-
ing any door, the liftgate, or the hood without using the remote key or smart
key will cause the alarm to activate.
The Theft Alarm System will not set if
the hood, the liftgate, or any door is
not fully closed. If the system will not
set, check the hood, the liftgate, or the
doors are fully closed.
Do not attempt to alter this system or
add other devices to it.
Information
• Do not lock the doors until all pas-
sengers have left the vehicle. If the
remaining passenger leaves the
vehicle when the system is armed,
the alarm will be activated.
• If the vehicle is not disarmed with the remote key or smart key, open
the doors by using the mechanical
key and place the ignition switch in
the ON position (for remote key) or
start the engine (for smart key) by
directly pressing the ignition switch
with the smart key.
• If the system is disarmed by unlock- ing the vehicle, but neither a door or
the liftgate is opened within 30 sec-
onds, the doors will relock and the
system will rearm automatically.
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Even if your vehicle is
equipped with the Rear
Occupant Alert (ROA) system,
always make sure you check
the rear seat before you get
off the vehicle.
The alert may not operate if:
- The movement does notcontinue for a certain period
of time or the movement is
small.
- The rear passenger is cov- ered with an obstacle such
as a blanket.
- Also, always be cautious of the passenger’s safety as
the detection function and
2nd alert may not operate
according to the surround-
ing environment and certain
conditions.
WARNING
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3-62
Convenient features of your vehicle
Detecting area
The Smart Liftgate detecting areaextends approximately 20-40 in
(50-100 cm) behind the vehicle. If
you are positioned in the detecting
area and are carrying the smart
key, the hazard warning lights will
blink and the chime will sound for
about 3 seconds to alert you that
the smart liftgate will open.
The alert stops once the smart key is moved outside of the detecting
area within the 3 second period.
Information
• The Smart Liftgate function may not operate properly if any of the
following instances occur:
- The smart key is close to a radiotransmitter such as a radio station
or an airport which can interfere
with normal operation of the
transmitter.
- The smart key is near a mobile two way radio system or a cellu-
lar phone.
- Another vehicle's smart key is being operated close to your vehi-
cle.
• The Smart Liftgate detecting area may change when:
- The vehicle is parked on anincline or slope
- One side of the vehicle is raised or lowered relative to the opposite
side
Fuel Filler Door
Opening the fuel filler door
1. Turn the engine off.
2. Ensure the driver's door is unlocked.
3. Push the fuel filler door near the 3 o'clock position.
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OTMA048039
OTM048040

3-85
Convenient features of your vehicle
3
LCD Display Messages
Shift to P or N to start engine(for smart key system)
This warning message is displayed if
you try to start the engine with the
shift lever not in the P (Park) or N
(Neutral) position.
Information
You can start the engine with the shift
lever in the N (Neutral) position. But,
for your safety, we recommend that
you start the engine with the shift
lever in the P (Park) position.
Shift to P (for smart key system)
This message is displayed if you try
to turn off the engine without the shift
lever in P (Park) position.
If this occurs, the Engine Start/Stop
button turns to the ACC position (If
you press the Engine Start/Stop but-
ton once more, it will turn to the ON
position).
Low key battery (for smart key system)
This warning message is displayed if
the battery of the smart key is dis-
charged while changing the Engine
Start/Stop button to the OFF position.
Press brake pedal to startengine (for smart key system)
This warning message is displayed if
the Engine Start/Stop button
changes to the ACC position twice
by pressing the button repeatedly
without depressing the brake pedal.
You can start the vehicle by depress-
ing the brake pedal and then press-
ing the Engine Start/Stop button.
Key not in vehicle(for smart key system)
This warning message is displayed if
the smart key is not in the vehicle
when you press the Engine Start/
Stop button.
When attempting to start the vehicle,
always have the smart key with you.
Key not detected (for smart key system)
This warning message is displayed if
the smart key is not detected when you
press the Engine Start/Stop button.
Press START button again(for smart key system)
This message is displayed if you
were unable to start the vehicle when
the Engine Start/Stop button was
pressed.
If this occurs, attempt to start the
engine by pressing the Engine Start/
Stop button again.
If the warning message appears
each time you press the Engine
Start/Stop button, have your vehicle
inspected by an authorized
HYUNDAI dealer.i

3-120
Convenient features of your vehicle
Interior Lights
Do not use the interior lights for
extended periods when the vehi-
cle is turned off or the battery will
discharge.
Interior lamp AUTO cut
The interior lamps will automatically
go off approximately 20 minutes after
the engine is turned off and the
doors are closed. If a door is opened,
the lamp will go off 40 minutes after
the engine is turned off. If the doors
are locked by the remote key or
smart key and the vehicle enters the
armed stage of the theft alarm sys-
tem, the lamps will go off five sec-
onds later.
Front lampsFront Map Lamp (1) :
Press either lenses (Type A) or
switches ( , Type B) to turn
the map lamp on or off. This light pro-
duces a spot beam for convenient
use as a map lamp at night or as a
personal lamp for the driver and the
front passenger.
Front Door Lamp (2) ( ) :
The front or rear room lamps come on
when the front or rear doors are
opened if the engine is running or not.
When doors are unlocked by the
remote key or smart key, the front and
rear lamps come on for approximate-
ly 30 seconds as long as any door is
not opened. The front and rear room
lamps go out gradually after approxi-
mately 30 seconds when the door is
closed. However, if the ignition switch
is in the ON position or all doors are
locked, the front and rear lamps will
turn off. If a door is opened with the
ignition switch in the ACC position or
the OFF position, the front and rear
lamps stay on for about 20 minutes.
NOTICE
OTM048074N
OTM048075N
■Type A
■Type B
Do not use the interior lights
when driving in the dark. The
interior lights may obscure your
view and cause an accident.
WARNING