2020 Hyundai Santa Fe Key will not turn

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Convenient features of your vehicle
Vanity mirror lamp
Push the switch to turn the light on or
off.
: The lamp will turn on if thisbutton is pressed.
: The lamp will turn off if this button is pressed.
Always have the switch in the off
position when the vanity mirror
lamp is not in use. If the sunvisor
is closed without the lamp off, it
may discharge the battery or dam-
age the sunvisor.
Puddle lamp (if equipped)
Welcome light
When all doors (and liftgate) are
closed and locked, the puddle lamp
will come on for 15 seconds if the
door is unlocked by the remote key
or smart key or outside door handle
button.
For more details, refer to "Welcome
System" in this chapter.
Escort light
When the vehicle is turned OFF and
the driver's door is opened, the pud-
dle lamp will come on for 30 sec-
onds. If the driver's door is closed
within the 30 seconds, the puddle
lamp will turn off after 15 seconds. If
the driver's door is closed and
locked, the puddle lamp will turn off
immediately.
The Puddle Lamp Escort Light will
turn on only the first time the driver's
door is opened after the engine is
turned off.
NOTICE
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Convenient features of your vehicle
To charge a cellular phone
The wireless cellular phone charging
system charges only the Qi-enabled
cellular phones ( ). Read the label
on the cellular phone accessory
cover or visit your cellular phone
manufacturer's website to check
whether your cellular phone supports
the Qi technology.
The wireless charging process starts
when you put a Qi-enabled cellular
phone on the wireless charging unit.
1. Remove other items, including thesmart key, from the wireless charg-
ing unit. If not, the wireless charg-
ing process may be interrupted.
Place the cellular phone on the
center of the charging pad ( ).
2. The indicator light is orange when the cellular phone is charging. The
indicator light turns green when
phone charging is complete.
3. You can turn ON or OFF the wire- less charging function in the user
settings mode on the instrument
cluster. For further information,
refer to the "LCD Display Modes"
in this chapter. If your cellular phone is not charging:
- Slightly change the position of the
cellular phone on the charging
pad.
- Make sure the indicator light is orange.
The indicator light will blink orange for
10 seconds if there is a malfunction in
the wireless charging system.
In this case, temporarily stop the
charging process, and re-attempt to
charge your cellular phone again.
The system warns you with a mes-
sage on the LCD display if the cellular
phone is still on the wireless charging
unit after the engine is turned OFF
and the front door is opened.
Information
For some manufacturers' cellular
phones, the system may not warn you
even though the cellular phone is left
on the wireless charging unit. This is
due to the particular characteristic of
the cellular phone and not a malfunc-
tion of the wireless charging. The wireless cellular phone
charging system may not sup-
port certain cellular phones,
which are not verified for the Qi
specification ( ).
When placing your cellular phone on the charging mat,
position the phone in the middle
of the mat for optimal charging
performance. If your cellular
phone is off to the side, the
charging rate may be less and in
some cases the cellular phone
may experience higher heat con-
duction.
In some cases, the wireless charging may stop temporarily
when the Remote Key or Smart
Key is used, either when starting
the vehicle or locking/unlocking
the doors, etc.
When charging certain cellular phones, the charging indicator
may not change to green when
the cellular phone is fully
charged.
NOTICE
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Key Ignition Switch
Whenever the front door is opened,
the ignition switch will illuminate, pro-
vided the ignition switch is not in the
ON position. The light will go off
immediately when the ignition switch
is turned on or go off after about 30
seconds when the door is closed. (if
equipped)
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Driving your vehicle
To reduce the risk of SERIOUS
INJURY or DEATH, take the fol-
lowing precautions:
NEVER allow children or any
person who is unfamiliar with
the vehicle to touch the igni-
tion switch or related parts.
Unexpected and sudden vehi-
cle movement can occur.
NEVER reach through the
steering wheel for the ignition
switch, or any other control,
while the vehicle is in motion.
The presence of your hand or
arm in this area may cause a
loss of vehicle control result-
ing in an accident.
WARNING NEVER turn the ignition switch
to the LOCK or ACC position
while the vehicle is in motion
except in an emergency. This
will result in the engine turning
off and loss of power assist for
the steering and brake systems.
This may lead to loss of direc-
tional control and braking func-
tion, which could cause an acci-
dent.
Before leaving the driver's seat,
always make sure the shift lever
is in P (Park) position, apply the
parking brake, and turn ignition
switch to the LOCK position.
Unexpected vehicle movement
may occur if these precautions
are not followed.
WARNING
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LOCK ACC
ON
START

5-7
Driving your vehicle
5
Key ignition switch positions
Switch
PositionActionNotice
LOCK
To turn the ignition switch to the LOCK position, put the
key in at the ACC position and turn the key towards the
LOCK position.
The ignition key can be removed in the LOCK position.
The shift lever must be in the P (Park) position.
ACCSome of the electrical accessories are usable.
ON
This is the normal key position when the engine has
started.
All features and accessories are usable.
The warning lights can be checked when you turn the
ignition switch from ACC to ON.Do not leave the ignition switch in the ON position when
the engine is not running in order to prevent the battery
from discharging.
START
To start the engine, turn the ignition switch to the START
position. The switch returns to the ON position when you
let go of the key.The engine will crank until you release the key.

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Driving your vehicle
5
Engine Start/Stop Button
Whenever the front door is opened,
the Engine Start/Stop button will illu-
minate and will go off 30 seconds
after the door is closed.
NEVER press the Engine Start/
Stop button while the vehicle
is in motion except in an emer-
gency. This will result in the
engine turning off and loss of
power assist for the steering
and brake systems.
WARNING
To turn the engine off in an
emergency:
Press and hold the Engine
Start/Stop button for more than
two seconds OR rapidly press
and release the Engine Start/
Stop button three times (within
three seconds).
If the vehicle is still moving, you
can restart the engine without
depressing the brake pedal by
pressing the Engine Start/Stop
button with the shift lever in the
N (Neutral) position.
This may lead to loss of direc-
tional control and braking
function, which could cause
an accident.
Before leaving the driver's
seat, always make sure the
shift lever is in the P (Park)
position, set the parking
brake, press the Engine Start/
Stop button to the OFF posi-
tion, and take the Smart Key
with you. Unexpected vehicle
movement may occur if these
precautions are not followed.
NEVER reach through the
steering wheel for the Engine
Start/Stop button or any other
control while the vehicle is in
motion. The presence of your
hand or arm in this area may
cause a loss of vehicle control
resulting in an accident.
WARNING
To reduce risk of serious injury
or death, NEVER allow children
or any person who is unfamiliar
with the vehicle to touch the
Engine Start/Stop button or
related parts. Unexpected and
sudden vehicle movement can
occur.
WARNING
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5-23
Driving your vehicle
EPB (Electronic Parking Brake)
may be automatically applied
when:
Requested by other systems
The driver turns the engine offwhile Auto Hold is operating.
Warning messages
To release EPB, fasten seatbelt,
close door, hood and liftgate
If you try to drive with the EPBapplied, a warning will sound and a
message will appear.
If the driver's seat belt is unfas- tened and the engine hood or lift-
gate is opened, a warning will
sound and a message will appear.
If there is a problem with the vehi- cle, a warning may sound and a
message may appear.
If the situation occurs, depress the
brake pedal and release EPB by
pressing the EPB switch.
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Whenever leaving the vehicle
or parking, always come to a
complete stop and continue
to depress the brake pedal.
Move the shift lever into the P
(Park) position, press the EPB
switch, and set the ignition
switch to the OFF position.
Take the Key with you when
exiting the vehicle.
Vehicles not fully engaged in
P (Park) with the parking
brake set are at risk for mov-
ing inadvertently and causing
injury to yourself or others.
NEVER allow anyone who is
unfamiliar with the vehicle to
touch the EPB switch. If the
EPB is released unintentional-
ly, serious injury may occur.
Only release the EPB when
you are seated inside the
vehicle with your foot firmly
on the brake pedal.
WARNING

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Do not apply the acceleratorpedal while the parking brake is
engaged. If you depress the
accelerator pedal with the EPB
engaged, a warning will sound
and a message will appear.
Damage to the parking brake
may occur.
Driving with the parking brake on can overheat the braking sys-
tem and cause premature wear
or damage to brake parts. Make
sure the EPB is released and the
Parking Brake Warning Light is
off before driving.
Information
• A clicking sound may be heard while operating or releasing the
EPB. These conditions are normal
and indicate that the EPB is func-
tioning properly.
• When leaving your keys with a parking attendant or assistant,
make sure to inform him/her how
to operate the EPB.
AUTO HOLD turning Off!
Press brake pedal
When the conversion from Auto Hold
to EPB is not working properly a
warning will sound and a message
will appear.
iNOTICE
Driving your vehicle
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5-49
Driving your vehicle
To Deactivate the ISG System
Press the ISG OFF button to deac-tivate the ISG system. Then, the
ISG OFF button indicator illumi-
nates.
Press the ISG OFF button again to reactivate the ISG system. Then,
the ISG OFF button indicator turns
OFF.
ISG System Malfunction
The ISG system may not operate:
When there is a malfunction with the
ISG sensors or the ISG system.
The followings occur, when there is
a malfunction with the ISG system:
The auto stop indicator ( ) willblink in yellow on the instrument
cluster.
The light on the ISG OFF button will illuminate.
Information
• When you cannot turn OFF the ISG OFF button indicator by pressing
the ISG OFF button, or when the
malfunction with the ISG system
persists, contact an authorized
HYUNDAI dealer.
• You can turn off the ISG OFF but- ton indicator by driving over 50
mph (80 km/h) for up to 2 hours
with the fan speed below the 2nd
position. If the ISG OFF button
indicator remains ON, contact an
authorized HYUNDAI dealer.
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5
When the engine is in auto stop
mode, the engine may restart.
Before leaving the vehicle or
checking the engine compart-
ment, stop the engine placing
the ignition switch to the
LOCK/OFF position or remove
the ignition key.
WARNING