2020 Hyundai Ioniq Plug-in Hybrid Owner's Manual

6-5
What to do in an emergency
6
Before Jump Starting
This vehicle does not have a regular
12V battery that needs periodic
replacement. It is lithium ion polymer
type integrated into the HEV high
voltage battery. The vehicle has a
12V battery protection system that
cuts 12V battery from vehicle draw to
prevent full discharge.
Using the 12V Battery Reset
Switch
1. Press the 12V Battery Reset
switch to reconnect the 12V bat-
tery.
2. Start the vehicle within 15 sec-
onds of pressing the 12V Battery
Reset switch.
3. After starting the vehicle (
indicator on), operate the vehicle
safely outdoors in ready mode
stopped and/or drive it for 30 min-
utes total to charge the 12V bat-
tery fully.If you do not start the vehicle imme-
diately after pressing the 12V Battery
Reset switch, the power of 12V bat-
tery is automatically disconnected
after few seconds to save the 12V
battery from additional discharge. If
the 12V battery is disconnected prior
to starting the vehicle, press the 12V
Battery Reset switch again and then
immediately start the vehicle as
explained.
Repeated use of the 12V Battery
Reset switch without a sufficient
engine ON cycle (30 Min+) may
cause over discharge of the 12V bat-
tery, which will prevent the vehicle
from starting. If the 12V battery is
over discharged to a point that the
reset does not work, try to jump-start
the vehicle.
Information
After starting the vehicle ( indica-
tor on), the 12V battery is being
charged whether the engine is running
or not. Although there is no engine-
sound, it is unnecessary to depress the
accelerator pedal.
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OAEPH049037L

6-6
What to do in an emergency
The following items may need to be
reset after the battery has been dis-
charged or the battery has been dis-
connected. See chapter 3 or 4 for:
Power Windows
Trip Computer
Climate Control System
Clock
Audio System
Sunroof
Driver Position Memory System
External power source using 12V
battery
The use of external power acces-
sories may reduce performance
and function of the vehicle.
Especially, the use of dash cam-
eras may shut off the power of the
vehicle prior to the dash camera's
automatic shut-down.
If the power of the vehicle is shut
off, start the vehicle as explained.
(refer to "Using the 12V Battery
Switch")
Jump Starting
In the event vehicle still does not
have a functional 12V battery (check
if interior lights will not turn on) then
you can try a jump start to the engine
compartment jumper terminals using
a 12V booster pack or jumper cables
from another vehicle's 12V battery
according to the following instruc-
tions.1. Position the vehicles close enough
that the jumper cables will reach,
but do not allow the vehicles to
touch.
2. Avoid fans or any moving parts in
the engine compartment at all
times, even when the vehicles are
turned off.
3. Turn off all electrical devices such
as radios, lights, air conditioning,
etc. Put the vehicles in P (Park)
and set the parking brake. Turn
both vehicles OFF.
NOTICEJump starting can be danger-
ous if done incorrectly. Follow
the jump starting procedure in
this section to avoid serious
injury or damage to your vehi-
cle. If in doubt about how to
properly jump start your vehi-
cle, we strongly recommend
that you have a service techni-
cian or towing service do it for
you.
CAUTION

6-7
What to do in an emergency
6
4. Connect the jumper cables in the
exact sequence shown in the illus-
tration. First connect one jumper
cable to the red, positive (+)
jumper terminal of your vehicle
(1).
5. Connect the other end of the
jumper cable to the red, positive
(+) battery/jumper terminal of the
assisting vehicle (2).
6. Connect the second jumper cable
to the black, negative (-) battery/
chassis ground of the assisting
vehicle (3).7. Connect the other end of the sec-
ond jumper cable to the black,
negative (-) chassis ground of
your vehicle (4).
Do not allow the jumper cables to
contact anything except the cor-
rect battery or jumper terminals or
the correct ground. Do not lean
over the battery when making
connections.
8. Press the 12V Battery Reset
switch.
9. Start the engine of the assisting
vehicle and let it run for a few min-
utes.
10. Start your vehicle as soon as
possible. After starting vehicle
( indicator on), operate the
vehicle safely outdoors in ready
mode stopped and/or drive it for
30 minutes total to charge the
12V battery fully.
OAEPH069004LOAEPH049037L

6-8
What to do in an emergency
If your vehicle will not start after a
few attempts, it probably requires
servicing. In this event please seek
qualified assistance. If the cause of
your battery discharging is not
apparent, have your vehicle checked
by an authorized HYUNDAI dealer.
Disconnect the jumper cables in the
exact reverse order you connected
them:
1. Disconnect the jumper cable from
the black, negative (-) chassis
ground of your vehicle (4).
2. Disconnect the other end of the
jumper cable from the black, neg-
ative (-) battery/chassis ground of
the assisting vehicle (3).
3. Disconnect the second jumper
cable from the red, positive (+)
battery/jumper terminal of the
assisting vehicle (2).
4. Disconnect the other end of the
jumper cable from the red, positive
(+) jumper terminal of your vehicle
(1).
Information
The voltage range of the charger
should be 13.3~14V and its current
range should be less than 60A. (13.8V
is recommended).
Information
An inappropriately disposed
battery can be harmful to the
environment and human
health. Dispose of the battery
according to your local law(s)
or regulations.
To prevent damage to your vehi-
cle:
• Only use a 12-volt power supply
(battery or jumper system) to
jump start your vehicle.
Do not attempt to jump start
your vehicle by push-starting.
NOTICE
ii
Pb
The use of an improper charg-
er with a voltage and current
range higher than specified
may cause overheating and
damage to the 12V battery.
The use of an incorrect charg-
er will lead to a power shut-off
to save the 12V battery. Stop
using the incorrect charger
once the power of the vehicle
is shut off.
CAUTION

6-9
What to do in an emergency
Jump Starting
Jump starting can be dangerous if
done incorrectly. Follow the jump
starting procedure in this section to
avoid serious injury or damage to
your vehicle. If in doubt about how to
properly jump start your vehicle, we
strongly recommend that you have a
service technician or towing service
do it for you.
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6
To prevent SERIOUS INJURY or
DEATH to you or bystanders,
always follow these precautions
when working near or handling
the battery:
Always read and follow
instructions carefully
when handling a battery.
Wear eye protection
designed to protect the
eyes from acid splashes.
Keep all flames, sparks,
or smoking materials
away from the battery.
Hydrogen is always
present in battery cells,
is highly combustible,
and may explode if ignit-
ed.
Keep batteries out of
reach of children.
(Continued)
WARNING (Continued)
Batteries contain sulfu-
ric acid which is highly
corrosive. Do not allow
acid to contact your
eyes, skin or clothing.
If acid gets into your eyes, flush
your eyes with clean water for at
least 15 minutes and get imme-
diate medical attention. If acid
gets on your skin, thoroughly
wash the area. If you feel pain or
a burning sensation, get med-
ical attention immediately.
When lifting a plastic-cased
battery, excessive pressure
on the case may cause battery
acid to leak. Lift with a battery
carrier or with your hands on
opposite corners.
Do not attempt to jump start
your vehicle if your battery is
frozen.
(Continued)

6-10
Information
An inappropriately disposed
battery can be harmful to the
environment and human
health. Dispose of the battery
according to your local law(s)
or regulations.
To prevent damage to your vehicle:
Only use a 12-volt power supply
(battery or jumper system) to
jump start your vehicle.
Do not attempt to jump start
your vehicle by push-starting.
Jump starting procedure
1. Position the vehicles close enough
that the jumper cables will reach,
but do not allow the vehicles to
touch.
2. Avoid fans or any moving parts in
the engine compartment at all
times, even when the vehicles are
turned off.
3. Turn off all electrical devices such
as radios, lights, air conditioning,
etc. Put the vehicles in P (Park)
and set the parking brake. Turn
both vehicles OFF.
Information
Your vehicle has a battery in the lug-
gage compartment, but when you
jump start your vehicle, use the
jumper terminal in the engine com-
partment.
i
NOTICE
i
What to do in an emergency
(Continued)
NEVER attempt to recharge
the battery when the vehicle's
battery cables are connected
to the battery.
The electrical ignition system
works with high voltage.
NEVER touch these compo-
nents with the engine running
or when the Engine Start/Stop
button is in the ON position.

6-11
What to do in an emergency
4. Connect the jumper cables in the
exact sequence shown in the illus-
tration. First connect one jumper
cable to the red, positive (+)
jumper terminal of your vehicle
(1).
5. Connect the other end of the
jumper cable to the red, positive
(+) battery/jumper terminal of the
assisting vehicle (2).
6. Connect the second jumper cable
to the black, negative (-) battery/
chassis ground of the assisting
vehicle (3).7. Connect the other end of the sec-
ond jumper cable to the black,
negative (-) chassis ground of
your vehicle (4).
Do not allow the jumper cables to
contact anything except the cor-
rect battery or jumper terminals or
the correct ground. Do not lean
over the battery when making
connections.
8. Start the engine of the assisting
vehicle and let it run at approxi-
mately 2,000 rpm for a few min-
utes. Then start your vehicle.
If your vehicle will not start after a
few attempts, it probably requires
servicing. In this event please seek
qualified assistance. If the cause of
your battery discharging is not
apparent, have your vehicle checked
by an authorized HYUNDAI dealer.Disconnect the jumper cables in the
exact reverse order you connected
them:
1. Disconnect the jumper cable from
the black, negative (-) chassis
ground of your vehicle (4).
2. Disconnect the other end of the
jumper cable from the black, neg-
ative (-) battery/chassis ground of
the assisting vehicle (3).
3. Disconnect the second jumper
cable from the red, positive (+)
battery/jumper terminal of the
assisting vehicle (2).
4. Disconnect the other end of the
jumper cable from the red, positive
(+) jumper terminal of your vehicle
(1).
6
OAEPH069004L

6-12
What to do in an emergency
If your engine coolant temperature
gauge indicates overheating, you
experience a loss of power, or hear
loud pinging or knocking, the engine
may be overheating. If this happens,
you should:
1. Turn ON the hazard warning flash-
er, pull off the road and stop as
soon as it is safe to do so.
2. Place the shift lever in P (Park)
and set the parking brake.
3. Make sure that there is no hot
steam gushing out of the engine
compartment. When it is safe to
do so, open the engine compart-
ment, and check the water-pump
connector. When the water-pump
connector is disconnected, stop
the engine, re-connect the water-
pump connector, and then re-start
the engine.
4. Set the temperature and the air
flow to the maximum, and turn ON
the air conditioner.5. When the Service warning light
( ) illuminates on the instru-
ment cluster, immediately stop the
engine, and contact an authorized
HYUNDAI dealer. When the
engine warning light ( ) illumi-
nates, or when the coolant or hot
steams gush out of the engine
compartment, leave the engine
compartment opened, while run-
ning the engine. This is to ventilate
the engine compartment and to
cool down the engine.
6. Check the coolant temperature
gauge on the instrument cluster to
make sure the coolant temperature
is sufficiently cooled down. Check
the coolant level. When it is insuffi-
cient, check its connection with the
radiator, the heater hose, and the
water pump for any leakage. When
there is no leakage, add the
coolant. However, if the problems
persists, such as the illumination of
the warning lights, leakages, or the
cooling-fan malfunction, which may
overheat the engine, immediately
stop the engine, and have your
vehicle checked by an authorized
HYUNDAI dealer.
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The electric motor for
the cooling fan may
continue to operate
or start up when the
engine is not running
and can cause serious injury.
Keep hands, clothing and tools
away from the rotating fan
blades of the cooling fan.
WARNING