GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13337776) - 2020 - CRC - 4/4/19
Driving and Operating 187
.Combine several trips into a
single trip.
. Replace the vehicle's tires with
the same TPC Spec number
molded into the tire's sidewall
near the size.
. Follow recommended scheduled
maintenance.
Distracted Driving
Distraction comes in many forms
and can take your focus from the
task of driving. Exercise good
judgment and do not let other
activities divert your attention away
from the road. Many local
governments have enacted laws
regarding driver distraction. Become
familiar with the local laws in
your area.
To avoid distracted driving, keep
your eyes on the road, keep your
hands on the steering wheel, and
focus your attention on driving. .
Do not use a phone in
demanding driving situations.
Use a hands-free method to
place or receive necessary
phone calls.
. Watch the road. Do not read,
take notes, or look up
information on phones or other
electronic devices.
. Designate a front seat
passenger to handle potential
distractions.
. Become familiar with vehicle
features before driving, such as
programming favorite radio
stations and adjusting climate
control and seat settings.
Program all trip information into
any navigation device prior to
driving.
. Wait until the vehicle is parked
to retrieve items that have fallen
to the floor.
. Stop or park the vehicle to tend
to children.
. Keep pets in an appropriate
carrier or restraint. .
Avoid stressful conversations
while driving, whether with a
passenger or on a cell phone.
{Warning
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving.
Refer to the infotainment manual for
more information on using that
system and the navigation system,
if equipped, including pairing and
using a cell phone.
Defensive Driving
Defensive driving means “always
expect the unexpected.” The first
step in driving defensively is to wear
the seat belt. See Seat Belts065.
. Assume that other road users
(pedestrians, bicyclists, and
other drivers) are going to be
careless and make mistakes.
Anticipate what they might do
and be ready.
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13337776) - 2020 - CRC - 4/4/19
OnStar 477
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . 477
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . 478
Security . . . . . . . . . . . . . . . . . . . . . . 479
OnStar Additional Information
OnStar AdditionalInformation . . . . . . . . . . . . . . . . . . 479
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system
that can connect to an OnStar
Advisor for Emergency, Security,
Navigation, Connections, and
Diagnostics Services. OnStar
services may require a paid service
plan and data plan. OnStar requires
the vehicle battery and electrical
system, cellular service, and GPS
satellite signals to be available and
operating. OnStar acts as a link to
existing emergency service
providers. OnStar may collect
information about you and your
vehicle, including location
information. See OnStar User Terms, Privacy Statement, and
Software Terms for more details
including system limitations at
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
The OnStar system status light is
next to the OnStar buttons. If the
status light is:
.
Solid Green: System is ready.
. Flashing Green: On a call.
. Red: Indicates a problem.
. Off: System is off. Press
Q
twice to speak with an OnStar
Advisor.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an
Advisor.
Functionality of the Voice Command
button may vary by vehicle and
region.
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13337776) - 2020 - CRC - 4/4/19
OnStar 481
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
10 days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
. Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features
to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See Add-On Electrical
Equipment 0322. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
GMC Sierra/Sierra Denali Owner Manual (GMNA-Localizing-U.S./Canada/-
Mexico-13337776) - 2020 - CRC - 4/4/19
490 Index
Caution, Danger, and Warning . . . . 3
Center Console Storage . . . . . . . . 114
Center High-MountedStoplamp (CHMSL) and
Cargo Lamp . . . . . . . . . . . . . . . . . . . 369
Center Seat . . . . . . . . . . . . . . . . . . . . . 56
Chains, Tire . . . . . . . . . . . . . . . . . . . . 404
Charging Wireless . . . . . . . . . . . . . . . . . . . . . . 124
Charging System Light . . . . . . . . . 138
Check Engine Light (MalfunctionIndicator) . . . . . . . . . . . . . . . . . . . . 138
Ignition Transmission Lock . . . 363
Child Restraints Infants and Young Children . . . . . 87
Lower Anchors and Tethers
for Children . . . . . . . . . . . . . . . . . . . 92
Older Children . . . . . . . . . . . . . . . . . . 85
Securing . . . . . . . . . . . . 105, 108, 109
Systems . . . . . . . . . . . . . . . . . . . . . . . . 89
Circuit Breakers . . . . . . . . . . . . . . . . 370
Cleaning Exterior Care . . . . . . . . . . . . . . . . . 429
Interior Care . . . . . . . . . . . . . . . . . . 435
Climate Control Systems . . . . . . . 177 Air Conditioning . . . . . . . . . . . . . . 177
Dual Automatic . . . . . . . . . . . . . . . 179 Climate Control Systems (cont'd)
Heating . . . . . . . . . . . . . . . . . . . . . . . 177
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Cluster, Instrument . . . . . . . . . . . . . 127
Collision Damage Repair . . . . . . . 470
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . .113
Compass . . . . . . . . . . . . . . . . . . . . . . . 121
Connected Services Connections . . . . . . . . . . . . . . . . . . 486
Diagnostics . . . . . . . . . . . . . . . . . . . 487
Navigation . . . . . . . . . . . . . . . . . . . . 485
Connections Connected Services . . . . . . . . . . 486
Control Hill Descent . . . . . . . . . . . . . . . . . . 237
Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . 235
Control Light Hill Descent . . . . . . . . . . . . . . . . . . 142
Control of a Vehicle . . . . . . . . . . . . . 188
Convex Mirrors . . . . . . . . . . . . . . . . . . 40
Coolant Engine Temperature Gauge . . 134
Engine TemperatureWarning Light . . . . . . . . . . . . . . . 145
Cooling . . . . . . . . . . . . . . . . . . . . 177, 179
Cooling System . . . . . . . . . . . . . . . . . 346 Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . . . . . 469
Cruise Control . . . . . . . . . . . . . . . . . . 243 Light . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Cruise Control, Adaptive . . . . . . . . 245
Cupholders . . . . . . . . . . . . . . . . . . . . . 113
Customer Assistance . . . . . . . . . . . 466 Offices . . . . . . . . . . . . . . . . . . . . . . . . 465
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 466
Customer Information
Publications OrderingInformation . . . . . . . . . . . . . . . . . . 472
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . 463
Cybersecurity . . . . . . . . . . . . . . . . . . . 475
D
Damage Repair, Collision . . . . . . . 470
Danger, Warning, and Caution . . . . 3
Data Collection
Infotainment System . . . . . . . . . . 476
OnStar . . . . . . . . . . . . . . . . . . . . . . . 476
Data Recorders, Event . . . . . . . . . 475
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 168
Defensive Driving . . . . . . . . . . . . . . . 187
Delayed Locking . . . . . . . . . . . . . . . . . 26