2020 GMC ACADIA Owner's Manual

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13687875) - 2020 - CRC - 10/28/19
8 Keys, Doors, and Windows
The key, inside the Remote Keyless
Entry (RKE) transmitter, can be
used for all locks.
To remove the key, press the button
near the bottom of the transmitter,
and pull the key out. Never pull the
key out without pressing the button.
If it becomes difficult to turn the key,
inspect the key blade for debris.
Periodically, clean with a brush or
a pick.
See your dealer if a new key is
needed.
Contact Roadside Assistance if
locked out of the vehicle. See
Roadside Assistance Program
0374.
With an active OnStar or connected
service plan, an OnStar Advisor
may remotely unlock the vehicle.
See OnStar Overview 0384.
Remote Keyless Entry
(RKE) System
See Radio Frequency Statement
0 380.
If there is a decrease in the Remote
Keyless Entry (RKE) operating
range: .
Check the distance. The
transmitter may be too far from
the vehicle.
. Check the location. Other
vehicles or objects may be
blocking the signal.
. Check the transmitter's battery.
See “Battery Replacement” later
in this section.
. If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.
Remote Keyless Entry
(RKE) System Operation
The Keyless Access system allows
for vehicle entry when the Remote
Keyless Entry (RKE) transmitter is
within 1 m (3 ft). See “Keyless
Access Operation” following.
The RKE transmitter functions may
work up to 60 m (197 ft) away from
the vehicle.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13687875) - 2020 - CRC - 10/28/19
Keys, Doors, and Windows 9
Other conditions can impact the
performance of the transmitter. See
Remote Keyless Entry (RKE)
System08.
With Remote Start Shown, Without
Similar
Q:Press to lock all doors. The turn
signal indicators may flash and/or
the horn may sound on the second
press to indicate locking. See
Vehicle Personalization 0146.
If the driver door is open when
Qis
pressed and Open Door Anti
Lockout is enabled, all doors will
lock and then the driver door will immediately unlock. See
Vehicle
Personalization 0146. If the
passenger door is open when
Qis
pressed, all doors lock.
Pressing
Qmay also arm the
theft-deterrent system. See Vehicle
Alarm System 029.
K:Press to unlock the driver door.
Press again within five seconds to
unlock all doors. The RKE
transmitter can be programmed to
unlock all doors on the first button
press. See Vehicle Personalization
0 146. When remotely unlocking the
vehicle at night the fog lamps and
back-up lamps will come on for
about 30 seconds to light your
approach to the vehicle. The turn
signal indicators may flash to
indicate unlocking. See Vehicle
Personalization 0146.
Pressing
Kwill disarm the
theft-deterrent system. See Vehicle
Alarm System 029.
If equipped, pressing and holding
K
will open the windows, if enabled.
See Vehicle Personalization 0146.
/:If equipped, press and release
Qand then immediately press and
hold
/for at least four seconds to
start the engine from outside the
vehicle using the RKE transmitter.
See Remote Vehicle Start 015.
7:Press and release one time to
initiate vehicle locator. The exterior
lamps flash and the horn chirps
three times. Press and hold
7for
three seconds to sound the panic
alarm. The horn sounds and the
turn signal lamps flash for
30 seconds, or until
7is pressed
again or the vehicle is started.
b: Press twice quickly to open or
close the liftgate.
Press once to stop the liftgate from
moving.
Keyless Access Operation
With the Keyless Access system,
you can lock and unlock the doors
and access the liftgate without
removing the RKE transmitter from
your pocket, purse, briefcase, etc.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13687875) - 2020 - CRC - 10/28/19
10 Keys, Doors, and Windows
The RKE transmitter should be
within 1 m (3 ft) of the liftgate or door
being opened.
Keyless Access can be
programmed to unlock all doors on
the first lock/unlock press from the
driver door. Keyless Access can
also be turned off. SeeVehicle
Personalization 0146.
If equipped with memory seats, RKE
transmitters 1 and 2 are linked to
seating positions of memory 1 or 2.
See Memory Seats 046.
Keyless Unlocking/Locking from
the Driver Door
When the doors are locked and the
RKE transmitter is within 1 m (3 ft) of
the driver door handle, pressing the
lock/unlock button on the driver door
handle will unlock the driver door.
If the lock/unlock button is pressed
again within five seconds, all
passenger doors will unlock.
Driver Shown, Passenger Similar
Pressing the lock/unlock button will
cause all doors to lock if any of the
following occur:
. It has been more than
five seconds since the first lock/
unlock button press.
. Two lock/unlock button presses
were used to unlock all doors.
. Any vehicle door has opened
and all doors are now closed. Keyless Unlocking/Locking from
Passenger Doors
When the doors are locked and the
RKE transmitter is within 1 m (3 ft) of
the door handle, pressing the lock/
unlock button on that door handle
will unlock all doors. Pressing the
lock/unlock button will cause all
doors to lock if any of the following
occur:
.
The lock/unlock button was used
to unlock all doors.
. Any vehicle door has opened
and all doors are now closed.
Disable/Enable Keyless Unlocking
of Exterior Door Handles and
Liftgate
If equipped, keyless unlocking of the
exterior door handles and liftgate
can be disabled and enabled.
Disabling Keyless Unlocking:
With the vehicle off, press and hold
QandKon the RKE transmitter at
the same time for approximately
three seconds. The turn signal
lamps will flash four times quickly to
indicate access is disabled. Using

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13687875) - 2020 - CRC - 10/28/19
Keys, Doors, and Windows 11
any exterior handle to unlock the
doors or open the liftgate will cause
the turn signal lamps to flash four
times quickly, indicating access is
disabled. If disabled, disarm the
alarm system before starting the
vehicle.
Enabling Keyless Unlocking:
With the vehicle off, press and hold
QandKon the RKE transmitter at
the same time for approximately
three seconds. The turn signal
lamps will flash twice quickly to
indicate access is enabled.
Passive Locking
The vehicle will lock several
seconds after all doors are closed if
the vehicle is off and at least one
RKE transmitter has been removed
or none remain in the interior.
If other electronic devices interfere
with the RKE transmitter signal, the
vehicle may not detect the RKE
transmitter inside the vehicle.
If passive locking is enabled, the
doors may lock with the RKE transmitter inside the vehicle. Do
not leave the RKE transmitter in an
unattended vehicle.
To customize the doors to
automatically lock when exiting the
vehicle, see
“Remote Lock, Unlock,
Start” under Vehicle Personalization
0 146.
Temporary Disable of Passive
Locking
Temporarily disable passive locking
by pressing and holding
Kon the
interior door switch with a door open
for at least four seconds, or until
three chimes are heard. Passive
locking will then remain disabled
until
Qon the interior door is
pressed, or until the vehicle is
turned on.
Remote Left in Vehicle Alert
When the vehicle is turned off and
an RKE transmitter is left in the
vehicle, the horn will chirp three
times after all doors are closed. To
turn on or off, see Vehicle
Personalization 0146. Remote No Longer in Vehicle Alert
If the vehicle is on with a door open,
and then all doors are closed, the
vehicle will check for RKE
transmitters inside. If an RKE
transmitter is not detected, the
Driver Information Center (DIC) will
display NO REMOTE DETECTED
and the horn will chirp three times.
This occurs only once each time the
vehicle is driven.
To turn on or off, see
Vehicle
Personalization 0146.
Keyless Liftgate Opening
Press the touch pad on the liftgate
handle to open the liftgate if the
RKE transmitter is within 1 m (3 ft).
Key Access
To access a vehicle with a dead
transmitter battery, see Door Locks
0 17.
Programming Transmitters to
the Vehicle
Only RKE transmitters programmed
to the vehicle will work. If a
transmitter is lost or stolen, a

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13687875) - 2020 - CRC - 10/28/19
12 Keys, Doors, and Windows
replacement can be purchased and
programmed through your dealer.
The vehicle can be reprogrammed
so that lost or stolen transmitters no
longer work. Each vehicle can have
up to eight transmitters matched
to it.
Programming with Recognized
Transmitters
A new transmitter can be
programmed to the vehicle when
there are two recognized
transmitters.
To program, the vehicle must be off
and all of the transmitters, both
currently recognized and new, must
be with you.1. Place the two recognized transmitters in the cupholder.
2. Remove the key lock cylinder cap on the driver door handle.
See Door Locks 017. Insert
the vehicle key of the new
transmitter into the key lock
cylinder on the driver door
handle and turn the key, counterclockwise, to the unlock
position five times within
10 seconds.
The DIC displays READY FOR
REMOTE #3, 4, ETC.
3. Place the new transmitter into
the transmitter pocket. The
transmitter pocket is under the
liner on the bottom of the
center console storage area.
Lift up the liner and set it aside.
4. Press ENGINE START/STOP. When the transmitter is
learned, the DIC will display
that it is ready to program the
next transmitter. 5. Remove the transmitter from
the transmitter pocket and
press the transmitter
KorQ
button.
To program additional
transmitters, repeat Steps 3–5.
When all additional transmitters
are programmed, press and
hold ENGINE START/STOP for
12 seconds to exit
programming mode.
6. Put the key back into the transmitter.
7. Replace the key lock cylinder cap. See Door Locks 017.
Programming without Recognized
Transmitters
If two currently recognized
transmitters are not available, follow
this procedure to program up to
eight transmitters. This feature is
not available in Canada. This
procedure will take approximately
30 minutes to complete. The vehicle
must be off and all of the
transmitters you wish to program
must be with you.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13687875) - 2020 - CRC - 10/28/19
Keys, Doors, and Windows 13
1. Remove the key lock cylindercap on the driver door handle.
See Door Locks 017. Insert
the vehicle key of the
transmitter into the key lock
cylinder on the driver door
handle and turn the key,
counterclockwise, to the unlock
position five times within
10 seconds.
The DIC displays REMOTE
LEARN PENDING,
PLEASE WAIT.
2. Wait for 10 minutes until the DIC displays PRESS ENGINE
START BUTTON TO LEARN
and then press ENGINE
START/STOP.
The DIC will again display
REMOTE LEARN PENDING,
PLEASE WAIT.
3. Repeat Step 2 two additional times. After the third time all
previously known transmitters
will no longer work with the
vehicle. Remaining transmitters
can be relearned during the
next steps. The DIC should now display
READY FOR REMOTE # 1.
4. Place the new transmitter into
the transmitter pocket. The
transmitter pocket is under the
liner on the bottom of the
center console storage area.
Lift up the liner and set it aside.
5. Press ENGINE START/STOP. When the transmitter is
learned, the DIC will display
that it is ready to program the
next transmitter. 6. Remove the transmitter from
the transmitter pocket and
press the transmitter
KorQ
button.
To program additional
transmitters, repeat Steps 4–6.
When all additional transmitters
are programmed, press and
hold ENGINE START/STOP for
12 seconds to exit
programming mode.
7. Put the key back into the transmitter.
8. Replace the key lock cylinder cap. See Door Locks 017.
Starting the Vehicle with a Low
Transmitter Battery
When the vehicle is started, if the
transmitter battery is weak, the DIC
may display NO REMOTE
DETECTED or NO REMOTE KEY
WAS DETECTED PLACE KEY IN
TRANSMITTER POCKET THEN
START YOUR VEHICLE. The DIC
may also display REPLACE
BATTERY IN REMOTE KEY.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13687875) - 2020 - CRC - 10/28/19
14 Keys, Doors, and Windows
To start the vehicle:1. Open the center console storage area by opening the
armrest.
2. Lift up the liner from the bottomof the center console storage
area and set it aside, exposing
the transmitter pocket.
3. Place the transmitter in the transmitter pocket.
4. With the vehicle in P (Park) or N (Neutral), press the brake
pedal and ENGINE
START/STOP. Replace the transmitter battery
as soon as possible.
Battery Replacement
{Warning
Never allow children to play with
the RKE transmitter. The
transmitter contains a small
battery, which can be a choking
hazard. If swallowed, internal
burns can occur, resulting in
severe injury or death. Seek
medical attention immediately if a
battery is swallowed.
{Warning
To avoid personal injury, do not
touch metal surfaces on the RKE
transmitter when it has been
exposed to extreme heat. These
surfaces can be hot to the touch
at temperatures above 59 °C
(138 °F).
Caution
When replacing the battery, do
not touch any of the circuitry on
the transmitter. Static from your
body could damage the
transmitter.
Caution
Always replace the battery with
the correct type. Replacing the
battery with an incorrect type
could potentially create a risk of
battery explosion. Dispose of
used batteries according to
instructions and local laws. Do
not attempt to burn, crush, or cut
the used battery, and avoid
exposing the battery to
environments with extremely low
air pressures or high
temperatures.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13687875) - 2020 - CRC - 10/28/19
Keys, Doors, and Windows 15
Replace the battery in the
transmitter soon if the DIC displays
REPLACE BATTERY IN
REMOTE KEY.
To replace the battery:
1. Press the button on the side ofthe RKE transmitter near the
bottom and pull the key out.
Never pull the key out without
pressing the button.
2. Insert a flat, thin object in the center of the transmitter to
separate and remove the back
cover.
3. Lift the battery with a non-metalflat object.
4. Remove the battery.
5. Insert the new battery, positive side toward the back cover.
Replace with a CR2032 or
equivalent battery.
6. Push together the transmitter and reinsert the key.
Remote Vehicle Start
If equipped, this feature allows the
engine to be started from outside of
the vehicle.
/:This button will be on the RKE
transmitter if the vehicle has remote
start.
The climate control system will use
the previous settings during a
remote start. The rear defog may
come on during a remote start
based on cold ambient conditions.
The rear fog indicator light does not
come on during a remote start.
If the vehicle has heated or
ventilated seats, they may come on
during a remote start. See Heated
and Ventilated Front Seats 049.
If equipped with a remote start
heated steering wheel, the heated
wheel will turn on automatically in
remote start along with the heated
seats when it is cold outside. See
Heated Steering Wheel 0107.
Laws in some local communities
may restrict the use of remote
starters. For example, some laws
may require a person using remote
start to have the vehicle in view.
Check local regulations for any
requirements.