GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13687875) - 2020 - CRC - 10/28/19
2 Introduction
Introduction
The names, logos, emblems,
slogans, vehicle model names, and
vehicle body designs appearing in
this manual including, but not limited
to, GM, the GM logo, GMC, the
GMC Truck Emblem, ACADIA, and
DENALI are trademarks and/or
service marks of General Motors
LLC, its subsidiaries, affiliates,
or licensors.For vehicles first sold in Canada,
substitute the name
“General
Motors of Canada Company” for
GMC wherever it appears in this
manual.
This manual describes features that
may or may not be on the vehicle
because of optional equipment that
was not purchased on the vehicle,
model variants, country
specifications, features/applications
that may not be available in your
region, or changes subsequent to
the printing of this owner ’s manual.
Refer to the purchase
documentation relating to your
specific vehicle to confirm the
features.
Keep this manual in the vehicle for
quick reference.
Canadian Vehicle Owners
A French language manual can be
obtained from your dealer, at
www.helminc.com, or from:
Propriétaires Canadiens
On peut obtenir un exemplaire de
ce guide en français auprès du
concessionnaire ou à l'adresse
suivante:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
USA
Using this Manual
To quickly locate information about
the vehicle, use the Index in the
back of the manual. It is an
alphabetical list of what is in the
manual and the page number where
it can be found.
Litho in U.S.A.
Part No. 84289158 B Second Printing©2019 General Motors LLC. All Rights Reserved.
GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13687875) - 2020 - CRC - 10/28/19
12 Keys, Doors, and Windows
replacement can be purchased and
programmed through your dealer.
The vehicle can be reprogrammed
so that lost or stolen transmitters no
longer work. Each vehicle can have
up to eight transmitters matched
to it.
Programming with Recognized
Transmitters
A new transmitter can be
programmed to the vehicle when
there are two recognized
transmitters.
To program, the vehicle must be off
and all of the transmitters, both
currently recognized and new, must
be with you.1. Place the two recognized transmitters in the cupholder.
2. Remove the key lock cylinder cap on the driver door handle.
See Door Locks 017. Insert
the vehicle key of the new
transmitter into the key lock
cylinder on the driver door
handle and turn the key, counterclockwise, to the unlock
position five times within
10 seconds.
The DIC displays READY FOR
REMOTE #3, 4, ETC.
3. Place the new transmitter into
the transmitter pocket. The
transmitter pocket is under the
liner on the bottom of the
center console storage area.
Lift up the liner and set it aside.
4. Press ENGINE START/STOP. When the transmitter is
learned, the DIC will display
that it is ready to program the
next transmitter. 5. Remove the transmitter from
the transmitter pocket and
press the transmitter
KorQ
button.
To program additional
transmitters, repeat Steps 3–5.
When all additional transmitters
are programmed, press and
hold ENGINE START/STOP for
12 seconds to exit
programming mode.
6. Put the key back into the transmitter.
7. Replace the key lock cylinder cap. See Door Locks 017.
Programming without Recognized
Transmitters
If two currently recognized
transmitters are not available, follow
this procedure to program up to
eight transmitters. This feature is
not available in Canada. This
procedure will take approximately
30 minutes to complete. The vehicle
must be off and all of the
transmitters you wish to program
must be with you.
GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13687875) - 2020 - CRC - 10/28/19
Keys, Doors, and Windows 13
1. Remove the key lock cylindercap on the driver door handle.
See Door Locks 017. Insert
the vehicle key of the
transmitter into the key lock
cylinder on the driver door
handle and turn the key,
counterclockwise, to the unlock
position five times within
10 seconds.
The DIC displays REMOTE
LEARN PENDING,
PLEASE WAIT.
2. Wait for 10 minutes until the DIC displays PRESS ENGINE
START BUTTON TO LEARN
and then press ENGINE
START/STOP.
The DIC will again display
REMOTE LEARN PENDING,
PLEASE WAIT.
3. Repeat Step 2 two additional times. After the third time all
previously known transmitters
will no longer work with the
vehicle. Remaining transmitters
can be relearned during the
next steps. The DIC should now display
READY FOR REMOTE # 1.
4. Place the new transmitter into
the transmitter pocket. The
transmitter pocket is under the
liner on the bottom of the
center console storage area.
Lift up the liner and set it aside.
5. Press ENGINE START/STOP. When the transmitter is
learned, the DIC will display
that it is ready to program the
next transmitter. 6. Remove the transmitter from
the transmitter pocket and
press the transmitter
KorQ
button.
To program additional
transmitters, repeat Steps 4–6.
When all additional transmitters
are programmed, press and
hold ENGINE START/STOP for
12 seconds to exit
programming mode.
7. Put the key back into the transmitter.
8. Replace the key lock cylinder cap. See Door Locks 017.
Starting the Vehicle with a Low
Transmitter Battery
When the vehicle is started, if the
transmitter battery is weak, the DIC
may display NO REMOTE
DETECTED or NO REMOTE KEY
WAS DETECTED PLACE KEY IN
TRANSMITTER POCKET THEN
START YOUR VEHICLE. The DIC
may also display REPLACE
BATTERY IN REMOTE KEY.
GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13687875) - 2020 - CRC - 10/28/19
22 Keys, Doors, and Windows
Manual Liftgate
To unlock the liftgate, pressKon
the power door lock switch or press
Kon the RKE transmitter twice
within five seconds. See Remote
Keyless Entry (RKE) System
Operation 08.
To open the liftgate, press the touch
pad on the bottom of the liftgate
handle and lift up.
Use the pull cup to lower and close
the liftgate. Do not press the touch
pad while closing the liftgate. This
will cause the liftgate to be
unlatched. If equipped with Keyless Access,
the liftgate can be opened when
locked if the RKE transmitter is
within 1 m (3 ft) of the touch pad.
See
Remote Keyless Entry (RKE)
System Operation 08.
The liftgate has an electric latch.
If the battery is disconnected or has
low voltage, the liftgate will not
open. The liftgate will resume
operation when the battery is
reconnected and charged.
Always close the liftgate before
driving.
Power Liftgate Operation
{Warning
You or others could be injured if
caught in the path of the power
liftgate. Make sure there is no one
in the way of the liftgate as it is
opening and closing.
Caution
Driving with an open and
unsecured liftgate may result in
damage to the power liftgate
components.
If equipped, the power liftgate
switch is on the driver door. The
vehicle must be in P (Park). The
taillamps flash when the power
liftgate moves.
The modes are:
. MAX: Opens to maximum
height.
GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13687875) - 2020 - CRC - 10/28/19
24 Keys, Doors, and Windows
Falling Liftgate Detection
If the power liftgate automatically
closes after a power opening cycle,
it indicates that the system is
reacting to excess weight on the
liftgate or a possible support strut
failure. A repetitive chime will sound
while the falling liftgate detection
feature is operating. Remove any
excess weight. If the liftgate
continues to automatically close
after opening, see your dealer for
service before using the power
liftgate.
Interfering with the power liftgate
motion or manually closing the
liftgate too quickly after power
opening may resemble a support
strut failure. This could also activate
the falling liftgate detection feature.
Allow the liftgate to complete its
operation and wait a few seconds
before manually closing the liftgate.
Obstacle Detection Features
If the liftgate encounters an obstacle
during a power open or close cycle,
the liftgate will automatically reverse
direction and move a short distanceaway from the obstacle. After
removing the obstruction, the power
liftgate operation can be used again.
If the liftgate encounters multiple
obstacles on the same power cycle,
the power function will deactivate.
After removing the obstructions,
manually close the liftgate which will
allow normal power operation
functions to resume.
If the vehicle is locked while the
liftgate is closing, and an obstacle is
encountered that prevents the
liftgate from completely closing, the
horn will sound as an alert that the
liftgate did not close.
Pinch sensors are on the side
edges of the liftgate. If an object is
caught between the liftgate and the
vehicle and presses against a
sensor, the liftgate will reverse
direction and open fully. The liftgate
will remain open until it is activated
again or closed manually.
Setting the 3/4 Mode
To change the position the liftgate
stops at when opening:
1. Select MAX or 3/4 mode and power open the liftgate.
2. Stop the liftgate movement at the desired height by pressing
any liftgate button. Manually
adjust the liftgate position if
needed.
3. Press and hold
lnext to the
pull cup on the outside of the
liftgate until the turn signals
flash and a beep sounds. This
indicates the setting has been
recorded.
The liftgate cannot be set below a
minimum programmable height.
If there is no light flash or sound,
then the height adjustment may be
too low.
GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13687875) - 2020 - CRC - 10/28/19
26 Keys, Doors, and Windows
Caution (Continued)
liftgate mode to OFF when
cleaning or working near the rear
bumper to avoid accidental
opening.
. Do not sweep your foot side
to side.
. Do not keep your foot under the
bumper; the liftgate will not
activate.
. Do not touch the liftgate until it
has stopped moving.
. This feature may be temporarily
disabled under some conditions.
If the liftgate does not respond to
the kick, open or close the
liftgate by another method or
start the vehicle. The feature will
be re-enabled. When closing the liftgate using this
feature, there will be a short delay.
The taillamps will flash and a chime
will sound. Step away from the
liftgate before it starts moving.
Projected Logo
If equipped with this feature, a
vehicle logo will be projected for
one minute onto the ground near
the rear bumper when an RKE
transmitter is detected within
approximately 2 m (6 ft). The
projected logo may not be visible
under brighter daytime conditions.
1. 1 m (3 ft) Hands-Free
Operation Detection Zone
2. 2 m (6 ft) Projected Logo Detection Zone
The projected logo shows where the
kicking motion is to take place.
The projected logo will only be
available for this RKE transmitter
after it has been out of range for at
least 20 seconds.
GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13687875) - 2020 - CRC - 10/28/19
62 Seats and Restraints
Press and hold the release button
while raising or lowering the height
adjuster to the desired position.
After the height adjuster is set to the
desired position, try to move it down
without pressing the release button
to make sure it has locked into
position.
Seat Belt Pretensioners
This vehicle has seat belt
pretensioners for the front outboard
occupants. Although the seat belt
pretensioners cannot be seen, they
are part of the seat belt assembly.
They can help tighten the seat belts
during the early stages of a
moderate to severe frontal, near
frontal, or rear crash if the threshold
conditions for pretensioner
activation are met. Seat belt
pretensioners can also help tighten
the seat belts in a side crash or a
rollover event.
Pretensioners work only once. If the
pretensioners activate in a crash,
the pretensioners and probably
other parts of the vehicle’s seat beltsystem will need to be replaced.
See
Replacing Seat Belt System
Parts after a Crash 064.
Do not sit on the outboard seat belt
while entering or exiting the vehicle
or at any time while sitting in the
seat. Sitting on the seat belt can
damage the webbing and hardware.
Rear Seat Belt Comfort Guides
Rear seat belt comfort guides may
provide added seat belt comfort for
older children who have outgrown
booster seats and for some adults.
When installed on a shoulder belt,
the comfort guide positions the
shoulder belt away from the neck
and head.
Second Row Outboard Seating
Positions
The vehicle may have comfort
guides for the second row outboard
seating positions available in the
glove box or cargo area, or they are
available through your dealer.
Instructions are included with the
guides. Third Row Seating Positions
Comfort guides are available
through your dealer for the third row
seating positions. Instructions are
included with the guides.
Seat Belt Use During
Pregnancy
Seat belts work for everyone,
including pregnant women. Like all
occupants, they are more likely to
be seriously injured if they do not
wear seat belts.
GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-13687875) - 2020 - CRC - 10/28/19
Seats and Restraints 69
location of the impact, when either
side of the vehicle is struck. In
addition, the front center airbag is
designed to inflate when the
sensing system predicts that the
vehicle is about to roll over on its
side or in some moderate to severe
frontal or near-frontal impacts. The
front center airbag is not designed
to inflate in rear impacts.
Seat-mounted side impact airbags
are designed to inflate in moderate
to severe side crashes, depending
on the location of the impact. These
airbags are also designed to inflate
in some moderate to severe frontal
or near-frontal impacts that could
result in the occupant moving
toward the side of the vehicle.
Seat-mounted side impact airbags
are not designed to inflate in
rollovers, or rear impacts.
A seat-mounted side impact airbag
is designed to inflate on the side of
the vehicle that is struck.
Roof-rail airbags are designed to
inflate in moderate to severe side
crashes depending on the location
of the impact. In addition, theseroof-rail airbags are designed to
inflate during a rollover or in a
severe frontal impact. Roof-rail
airbags are not designed to inflate in
rear impacts. Both roof-rail airbags
will inflate when either side of the
vehicle is struck, if the sensing
system predicts that the vehicle is
about to roll over on its side, or in a
severe frontal impact.
In any particular crash, no one can
say whether an airbag should have
inflated simply because of the
vehicle damage or repair costs.
What Makes an Airbag
Inflate?
In a deployment event, the sensing
system sends an electrical signal
triggering a release of gas from the
inflator. Gas from the inflator fills the
airbag causing the bag to break out
of the cover. The inflator, the airbag,
and related hardware are all part of
the airbag module.
For airbag locations, see
Where Are
the Airbags? 066.
How Does an Airbag
Restrain?
In moderate to severe frontal or
near frontal collisions, even belted
occupants can contact the steering
wheel or the instrument panel. In
moderate to severe side collisions,
even belted occupants can contact
the inside of the vehicle.
Airbags supplement the protection
provided by seat belts by
distributing the force of the impact
more evenly over the
occupant's body.
Rollover capable roof-rail airbags
are designed to help contain the
head and chest of occupants in the
outboard seating positions in the
first, second, and third rows. The
rollover capable roof-rail airbags are
designed to help reduce the risk of
full or partial ejection in rollover
events, although no system can
prevent all such ejections.