Introduction
About This Manual
..........................................9
Symbols Glossary ............................................
9
Data Recording .................................................
11
Perchlorate .......................................................
15
Replacement Parts Recommendation ........................................................................\
....
15
Special Notices ...............................................
16
Mobile Communications Equipment ........................................................................\
....
17
Export Unique Options ................................
18
Environment
Protecting the Environment .......................
19
Child Safety
General Information .....................................
20
Installing Child Restraints ..........................
22
Booster Seats .................................................
38
Child Restraint Positioning ........................
40
Child Safety Locks ........................................
42
Seatbelts
Principle of Operation .................................
44
Fastening the Seatbelts .............................
45
Seatbelt Height Adjustment .....................
47
Seatbelt Warning Lamp and Indicator Chime .............................................................
47
Seatbelt Reminder .......................................
48
Child Restraint and Seatbelt Maintenance ..............................................
50
Seatbelt Extensions .....................................
50
Supplementary Restraints System
Principle of Operation ..................................
51
Driver and Passenger Airbags ...................
52
Side Airbags ....................................................
58
Safety Canopy ™...........................................
59
Crash Sensors and Airbag Indicator ......
60Airbag Disposal
...............................................
61
911 Assist
What Is 911 Assist ..........................................
62
Emergency Call Requirements ................
62
Emergency Call Limitations ......................
63
Keys and Remote Controls
Principle of Operation .................................
64
General Information on Radio Frequencies ................................................
64
Remote Control - Vehicles Without: Passive Anti-Theft System (PATS)
........................................................................\
..
65
Remote Control - Vehicles With: Passive Anti-Theft System (PATS) ....................
66
Remote Control - Vehicles With: Power Sliding Door ................................................
68
Replacing a Lost Key or Remote Control ........................................................................\
...
70
MyKey ™
Principle of Operation ...................................
71
MyKey Settings ................................................
71
Creating a MyKey ...........................................
72
Programming a MyKey ................................
72
Clearing All MyKeys ......................................
74
Checking MyKey System Status ..............
75
Using MyKey With Remote Start Systems ........................................................
76
MyKey – Troubleshooting ..........................
76
Doors and Locks
Locking and Unlocking .................................
77
Sliding Door - Vehicles Without: Power Sliding Door
Sliding Door Precautions ............................
81
Opening the Sliding Door ............................
81
Closing the Sliding Door ..............................
81
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Cleaning the Windows and Wiper Blades
........................................................................\
.318
Cleaning the Interior ...................................
318
Cleaning the Instrument Panel and Instrument Cluster Lens ......................
320
Repairing Minor Paint Damage ...............
321
Cleaning the Wheels ...................................
321
Vehicle Storage .............................................
321
Body Styling Kits .........................................
323
Wheels and Tires
General Information ..................................
324
Tire Care .........................................................
325
Using Winter Tires ......................................
342
Using Snow Chains ....................................
343
Tire Pressure Monitoring System .........
344
Changing a Road Wheel ..........................
349
Lug Nuts ........................................................
360
Capacities and Specifications
Engine Specifications - 2.0L EcoBlue ........................................................................\
362
Engine Specifications - 3.5L Duratec ........................................................................\
363
Engine Specifications - 3.5L Ecoboost™ ........................................................................\
364
Motorcraft Parts - 2.0L EcoBlue ...........
365
Motorcraft Parts - 3.5L Duratec ............
366
Motorcraft Parts - 3.5L Ecoboost™ .....
367
Vehicle Identification Number ..............
368
Transmission Code Designation ...........
369
Capacities and Specifications - 2.0L EcoBlue ......................................................
370
Capacities and Specifications - 3.5L Duratec .......................................................
374
Capacities and Specifications - 3.5L Ecoboost™ ..............................................
380
Bulb Specification Chart .........................
386Connected Vehicle
Connected Vehicle Requirements
.......
388
Connected Vehicle Limitations .............
388
Connecting the Vehicle to a Mobile Network .....................................................
388
Connecting the Vehicle to a Wi-Fi Network .....................................................
388
Connected Vehicle – Troubleshooting - Vehicles With: Modem .........................
389
Connected Vehicle – Troubleshooting - Vehicles With: SYNC 3 .........................
390
Wi-Fi Hotspot
Creating a Wi-Fi Hotspot .........................
392
Changing the Wi-Fi Hotspot Name or Password ...................................................
392
Audio System
General Information ..................................
393
Audio Unit - Vehicles Without: SYNC ........................................................................\
393
Audio Unit - Vehicles With: SYNC 3 .....
395
AM/FM Radio - Vehicles Without: SYNC .......................................................................
396
Audio Unit Clock and Date Displays - Vehicles Without: SYNC .......................
397
Connecting a Bluetooth® Device - Vehicles Without: SYNC .......................
397
Streaming Bluetooth Audio - Vehicles Without: SYNC ........................................
397
Playing Media From a USB Device - Vehicles Without: SYNC .......................
397
USB Port ........................................................
398
Using Voice Recognition ..........................
398
SYNC™
General Information ..................................
399
Using Voice Recognition .........................
400
Using SYNC™ With Your Phone ...........
402
SYNC™ Applications and Services ......
403
Using SYNC™ With Your Media Player .......................................................................
406
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2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing Table of Contents
If you connect a cell phone to the system,
the system creates a profile that links to
that cell phone. The cell phone profile
enables more mobile features and efficient
operation. The profile contains, for
example, data from your phonebook, read
and unread text messages and call history,
including history of calls when your cell
phone was not connected to the system.
If you connect a media device, the system
creates and retains a media device index
of supported media content. The system
also records a short diagnostic log of
approximately 10 minutes of all recent
system activity.
The cell phone profile, media device index
and diagnostic log remain in your vehicle
unless you delete them and are generally
accessible only in your vehicle when you
connect your cell phone or media device.
If you no longer plan to use the system or
your vehicle, we recommend you use the
master reset function to erase the stored
information. See Settings (page 443).
System data cannot be accessed without
special equipment and access to your
vehicle's module.
For additional information about our
privacy policy, refer to your local Ford
website.
Note: To find out if your vehicle has a
connectivity technology, visit
www .For dC onne c t e d . c om .
Vehicles With an Emergency Call
System
When the emergency call system is active,
it may disclose to emergency services that
your vehicle has been in a crash involving
the deployment of an airbag or activation
of the fuel pump shut-off. Certain versions
or updates to the emergency call system
may also be capable of electronically or
verbally disclosing to emergency services
operators your vehicle location or other details about your vehicle or crash to assist
emergency services operators to provide
the most appropriate emergency services.
If you do not want to disclose this
information, do not activate the emergency
call system.
Note:
You cannot deactivate emergency
call systems that are required by law.
PERCHLORATE
Certain components in your vehicle such
as airbag modules, seatbelt pretensioners
and remote control batteries may contain
perchlorate material. Special handling
may apply for service or vehicle end of life
disposal.
For more information visit: Web Address
www.dtsc.ca.gov/hazard- ouswaste/perchlorate
REPLACEMENT PARTS
RECOMMENDATION
We have built your vehicle to the highest
standards using quality parts. We
recommend that you demand the use of
genuine Ford and Motorcraft parts
whenever your vehicle requires scheduled
maintenance or repair. You can clearly
identify genuine Ford and Motorcraft parts
by looking for the Ford, FoMoCo or
Motorcraft branding on the parts or their
packaging.
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Scheduled Maintenance and
Mechanical Repairs
One of the best ways for you to make sure
that your vehicle provides years of service
is to have it maintained in line with our
recommendations using parts that
conform to the specifications detailed in
this Owner
’s Manual. Genuine Ford and
Motorcraft parts meet or exceed these
specifications.
Collision Repairs
We hope that you never experience a
collision, but accidents do happen.
Genuine Ford replacement collision parts
meet our stringent requirements for fit,
finish, structural integrity, corrosion
protection and dent resistance. During
vehicle development we validate that
these parts deliver the intended level of
protection as a whole system. A great way
to know for sure you are getting this level
of protection is to use genuine Ford
replacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement
parts are the only replacement parts that
benefit from a Ford Warranty. The Ford
Warranty may not cover damage caused
to your vehicle as a result of failed
non-Ford parts. For additional information,
refer to the terms and conditions of the
Ford Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is
covered and what is not covered by your
vehicle ’s New Vehicle Limited Warranty,
refer to the Warranty Manual that is
provided to you along with your Owner ’s
Manual. Special Instructions
For your added safety, your vehicle is fitted
with sophisticated electronic controls. WARNING: You risk death or
serious injury to yourself and others if you
do not follow the instruction highlighted
by the warning symbol. Failure to follow
the specific warnings and instructions
could result in personal injury. WARNING: Never
place front seat
mounted rear-facing child or infant seats
in front of an active passenger airbag.
On Board Diagnostics Data Link
Connector WARNING:
Do not connect
wireless plug-in devices to the data link
connector. Unauthorized third parties
could gain access to vehicle data and
impair the performance of safety related
systems. Only allow repair facilities that
follow our service and repair instructions
to connect their equipment to the data
link connector.
Your vehicle has an OBD Data Link
Connector (DLC) that is used in
conjunction with a diagnostic scan tool for
vehicle diagnostics, repairs and
reprogramming services. Installing an
aftermarket device that uses the DLC
during normal driving for purposes such as
remote insurance company monitoring,
transmission of vehicle data to other
devices or entities, or altering the
performance of the vehicle, may cause
interference with or even damage to
vehicle systems. We do not recommend
or endorse the use of aftermarket plug-in
devices unless approved by Ford. The
vehicle Warranty will not cover damage
caused by an aftermarket plug-in device.
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Auto-Start-Stop – Frequently
Asked Questions
Why does the engine not always
stop when I expect it to?
The system is designed to work in a way
that complements other vehicle systems,
allowing them to operate at optimum
performance.
The system does not stop the engine if:
•
The driver door is open.
• The driver seatbelt is unfastened.
• Your vehicle is at high altitude.
• The heated windshield is on.
• The transmission is in manual (M).
• Your vehicle is on a steep grade.
• The engine is warming up.
• The outside temperature is too low or
too high.
• The battery charge is low.
• The battery temperature is outside the
optimal operating range.
• The engine is required to run to
maintain interior climate and reduce
fogging.
Why does the engine sometimes
restart when I do not expect it to?
The system is designed to work in a way
that complements other vehicle systems,
allowing them to operate at optimum
performance.
The system restarts the engine if:
• You switch the heated windshield on.
• You switch maximum defrost on.
• Your vehicle starts to roll downhill in
neutral. •
The engine is required to run to
maintain adequate brake system
assistance.
• The engine is required to run to
maintain interior climate and reduce
fogging.
Can I permanently switch the
system off?
No. The system plays an important role in
reducing the fuel consumption and the CO 2
emissions.
Will the frequent engine starts
cause parts to wear out?
Your vehicle has an enhanced battery and
starter motor that are designed for the
increased number of engine starts.
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Note:
Do not blend used engine oil with
diesel fuel under any circumstances.
Blending used oil with the fuel will
significantly increase your vehicle ’s exhaust
emissions and reduce engine life due to
increased internal wear.
We recommend Top Tier diesel fuel where
available to help minimize engine deposits
and maintain optimal vehicle and engine
performance. For additional information,
refer to www.toptiergas.com.
You should use Ultra-Low Sulfur Diesel
fuel (also known as ULSD) designated as
number 1-D or 2-D with a maximum of
15-ppm sulfur in your diesel vehicle. You
may operate your vehicle on diesel fuels
containing up to 20% biodiesel, also
known as B20. These fuels should meet
the ASTM D975 diesel or the ASTM D7467
B6-B20 biodiesel industry specifications.
Outside of North America, use fuels
meeting EN590 or equivalent local market
standard. Using low sulfur diesel fuel
(16-500 ppm) or high sulfur
diesel fuel (greater than 500
ppm) in your diesel engine will cause
certain emission components to
malfunction which may also cause the
service engine soon light to illuminate
indicating an emissions-related concern.
Diesel fuel is adjusted seasonally for cold
temperature. For best results at
temperatures below 19°F (-7°C), we
recommended using a diesel fuel which
has been seasonally adjusted for the
ambient conditions. Fuel Requirements - Choosing The
Right Fuel: Vehicles Operated
Where Ultra Low Sulfur Diesel Fuel
Is Not Required
For the engine to operate reliably on
low-sulfur or high-sulfur diesel fuel, the
engine must be a factory built high-sulfur
engine (available as a dealer order option
for select markets) or an ultra low sulfur
diesel fuel configured engine that has been
retrofitted for high-sulfur diesel fuel using
Ford Motor Company dealer service parts.
Failure to use retrofit components other
than those available through your
authorized dealer will result in coolant
system damage, engine overheating,
selective catalyst reduction system or
diesel particulate filter damage and
possible base engine damage.
Use only a diesel engine configured for use
with high sulfur diesel fuel in markets with
diesel fuel that has sulfur content greater
than 15 ppm. Using low sulfur diesel fuel
(16–500 ppm) or high sulfur diesel fuel
(greater than 500 ppm) in a diesel engine
designed to use only Ultra Low Sulfur
Diesel fuel may result in damage to engine
emission control devices and the
aftertreatment system, potentially
rendering the vehicle inoperable.
Vehicles with engines configured for use
with high sulfur diesel fuel are only
available for sale in countries where ultra
low sulfur diesel fuel is generally not
available or mandated by the government.
Vehicles originally sold in a ultra low sulfur
diesel fuel market that are subsequently
exported to non- ultra low sulfur diesel fuel
markets will need to be retrofitted at the
customer
’s expense using Ford authorized
dealer service parts in order to be reliably
operated on non- ultra low sulfur diesel
fuel.
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Biodiesel
WARNING: Do not mix diesel with
gasoline, gasohol or alcohol. This could
cause an explosion.
Note: Do not use home heating oil,
agricultural fuel, raw fats and oils, waste
cooking greases, biodiesel greater than 20%
or any diesel not intended for highway use.
Damage to the fuel injection system, engine
and exhaust catalyst, and diesel particulate
filter can occur if you use an improper fuel.
Red dye is used to identify fuels intended
for agricultural and non-highway use.
You may operate your vehicle on diesel
fuels containing up to 20% biodiesel, also
known as B20.
Biodiesel fuel is a chemically converted
product from renewable fuel sources, such
as vegetable oils, animal fats and waste
cooking greases.
To help achieve acceptable engine
performance and durability when using
biodiesel in your vehicle:
• Confirm the biodiesel content of the
fuel to be B20 (20% biodiesel) or less
• Only use biodiesel fuel of good quality
that complies with industry standards
• Follow the recommended service
maintenance intervals
See General
Maintenance Information (page 462).
• Do not store biodiesel fuel in the fuel
tank for more than 1 month
• Consider changing brands or reducing
biodiesel content if you have cold
temperature fuel gelling issues or a
frequent LOW FUEL PRESSURE
message appearing Use of biodiesel in concentrations greater
than 20% may cause damage to your
vehicle, including engine and/or exhaust
after-treatment hardware (exhaust
catalyst and particulate filter) failures.
Concentrations greater than 20% can also
cause fuel filter restrictions that may result
in a lack of power or damage to fuel
system components, including fuel pump
and fuel injector failures.
We recommend SAE 5W-40 oil for fuels
with greater than 5% biodiesel (B5). For
more information about oil change
intervals and other maintenance when
operating on biodiesel
See Special
Operating Conditions Scheduled
Maintenance
(page 467).
Look for a label on the fuel pump to
confirm the amount of biodiesel contained
in a diesel fuel. Biodiesel content is often
indicated with the letter B followed by the
percent of biodiesel in the fuel. For
example, B20 indicates a fuel containing
20% biodiesel. Ask the service station
attendant to confirm the biodiesel content
of a diesel fuel if you do not see a label on
the fuel pump.
Biodiesel fuels degrade more easily than
diesel fuels not containing biodiesel and
should not be stored in the fuel tank for
more than 1 month. If you plan to park or
store your vehicle for more than 1 month,
then you should empty your vehicle fuel
tank of biodiesel fuel. You should fill the
tank with a pure petroleum-based diesel
fuel and run your vehicle for a minimum of
30 minutes.
Note: Degraded or oxidized biodiesel can
damage fuel system seals and plastics and
corrode steel parts.
During cold weather, if you have problems
operating on biodiesel, you may need to
use a diesel fuel with lower biodiesel
content, try another brand, or discontinue
the use of biodiesel.
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2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing Fuel and Refueling
Maintenance and Modifications
The suspension and steering systems on
your vehicle have been designed and
tested to provide predictable performance
whether loaded or empty and durable load
carrying capability. For this reason, we
strongly recommend that you do not make
modifications such as adding or removing
parts (such as lowering kits or stabilizer
bars) or by using replacement parts not
equivalent to the original factory
equipment.
Any modifications to a vehicle that raise
the center of gravity can make it more likely
the vehicle will rollover as a result of a loss
of control. We strongly recommend that
caution be used with any vehicle equipped
with a high load or device (such as ladder
or luggage racks).
Failure to maintain your vehicle properly
could void the warranty, increase your
repair cost, reduce vehicle performance
and operational capabilities and adversely
affect driver and passenger safety.
Frequent inspection of vehicle chassis
components is recommended if the vehicle
is subjected to off-highway usage.
All-Wheel Drive Gauge
This feature shows how the engine power
is split between the front and rear axles in
real time.
1. Using the information display controls
on the steering wheel, select Settings.
2. Select Information.
3. Select
Intelligent AWD.
All-Wheel Drive Information Messages Description
Message
The system is temporarily locked. This could be due to the
system increasing its capacity in order to improve perform-
ance.
AWD Temporarily Locked
The system temporarily turns off. This could be due to the
system overheating. Stop your vehicle as soon as it is safe
to do so and allow the system to cool.
AWD Temporarily
Disabled
The system resumes normal function.
AWD Restored
The system has malfunctioned. Have your vehicle checked
as soon as possible.
AWD Malfunction Service
Required
The system temporarily turns off to protect itself from over-
heating or if you are using a mismatched tire.
AWD OFF
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2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing All-Wheel Drive