2020 FORD TRANSIT navigation

SYNC™ Troubleshooting
........................407
SYNC™ 3
General Information ...................................
416
Using Voice Recognition ...........................
418
Entertainment .............................................
424
Phone ..............................................................
434
Navigation .....................................................
435
Apps .................................................................
441
Settings ..........................................................
443
SYNC™ 3 Troubleshooting .....................
445
Accessories
Accessories ...................................................
458
Auxiliary Switches ......................................
459
Ford Protect
Ford Protect .................................................
460
Scheduled Maintenance
General Maintenance Information ......
462
Normal Scheduled Maintenance .........
465
Special Operating Conditions Scheduled Maintenance ............................................
467
Scheduled Maintenance Record ..........
469
Appendices
Electromagnetic Compatibility ............
480
End User License Agreement ................
483
Declaration of Conformity ......................
508
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2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing Table of Contents

Entertainment Data
Data recorded includes, for example:
•
Music, videos or album art.
• Contacts and corresponding address
book entries.
• Navigation destinations.
Services That We Provide
If you use our services, we collect and use
data, for example, account information,
vehicle location and driving characteristics,
that could identify you. We transmit this
data through a dedicated, protected
connection. We only collect and use data
to enable your use of our services to which
you have subscribed, with your consent or
where permitted by law. For additional
information, see the terms and conditions
of the services to which you have
subscribed.
Services That Third Parties
Provide
We recommend that you review the terms
and conditions and data privacy
information for any services to which you
subscribe. We take no responsibility for
services that third parties provide.
Vehicles With a Modem (If Equipped) The modem has a SIM. The
modem was enabled when your
vehicle was built and periodically
sends messages to stay connected to the
cell phone network, receive automatic
software updates and send vehicle-related
information to us, for example, diagnostic
information. These messages could
include information that identifies your
vehicle, the SIM and the electronic serial
number of the modem. Cell phone network service providers could have access to
additional information, for example, cell
phone network tower identification. For
additional information about our privacy
policy, visit
www .For dC onne c t e d . c om or
refer to your local Ford website.
Note: The modem continues to send this
information unless you disable the modem
or stop the modem from sharing vehicle
data by changing the modem settings. See
Connected Vehicle
(page 388).
Note: The service can be unavailable or
interrupted for a number of reasons, for
example, environmental or topographical
conditions and data plan coverage.
Note: To find out if your vehicle has a
modem, visit
www .For dC onne c t e d . c om .
Vehicles With SYNC
Mobile Device Data
If you connect a mobile device to your
vehicle, you can display data from your
device on the touchscreen for example,
music and album art. You can share your
vehicle data with mobile apps on your
device through the system. See
Apps
(page 441).
The mobile apps function operates by your
connected device sending data to us in the
United States. The data is encrypted and
includes the vehicle identification number
of your vehicle, the SYNC module serial
number, odometer, enabled apps, usage
statistics and debugging information. We
retain it only as long as necessary to
provide the service, to troubleshoot, for
continuous improvement and to offer you
products and services that may be of
interest to you according to your
preferences and where allowed by law.
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2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing Introduction

GAUGES
Instrument Cluster
Tachometer.
A
Information display.
B
Speedometer.
C
Fuel gauge.
D
Automatic transmission position indicators.
E
Engine coolant temperature gauge.
F
Tachometer
Shows the engine speed.
Information Display
Shows the following information:
• Odometer.
• Trip computer.
• MyView information.
• Driver assistance information.
• Navigation information. •
Audio information.
• Phone information.
• Vehicle and system settings.
• Outside air temperature.
• Shift indicators.
Odometer
Records the total distance traveled by your
vehicle.
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GENERAL INFORMATION
WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
Note: For your safety, some features are
speed-dependent. Their use is limited to
when your vehicle speed is not moving.
Information Display Controls Return button.
A
OK button.
B
Menu button.
C
Return Button
Use the return button to go back or to exit.
OK Button
Use the
OK button to make a selection.
You can also use it to scroll through a
menu.
Menu Button
Use the menu button on the main screen
to display the submenu. You can also use
it to go back to the main screen.
Information Display Menus
Main Menu Menu Item
Trip 1
or Trip 2
MyView
Driver Assist.
Navigation
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Menu Item
Audio
Phone
Settings
Submenus
Trip 1 and Trip 2 Menu Item
Trip 1
Trip 2
Reset Individual Values
Configure View
MyView Menu Item
Digital Speedometer
Fuel Economy
Trip/Audio
Eco Coach
Calm Screen
Driver Assist. Menu Item
Traction Control
Blind Spot
Trailer Blind Spot
Pre-Collision Assist
Traffic Sign Recognition
Lane Keeping System Menu Item
Driver Alert
Hill Start Assist
Cross Traffic Alert
Eco Coach
Trailer Sway
Cruise Control
Speed Limiter
Rear Parking Aid
Navigation Menu Item
Home
Favorite Destinations
Previous Destinations
Audio Menu Item
Radio
USB device.
Bluetooth device.
Phone Menu Item
All Calls
Incoming Calls
Missed Calls
Outgoing Calls
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2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing Information Displays

GENERAL INFORMATION
WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
About SYNC
The system allows you to interact with the
entertainment, information and
communication systems on your vehicle
using voice commands and a touchscreen.
The system provides easy interaction with
audio, phone, navigation, mobile apps and
settings.
Note: You can switch the system on and
use it for up to an hour without switching
the ignition on.
Note: You can use the system after you
switch the ignition off for up to 10 minutes
or until you open a door.
Note: For your safety, some features are
speed-dependent. Their use is limited to
when your vehicle speed is less than 3 mph
(5 km/h). Using the Touchscreen
Status bar.
A
Home screen.
B
Clock. See Settings (page 443).
C
Outside air temperature.
D
Feature bar.
E
Status Bar Cell phone microphone muted.
Audio system muted.
Software update installed.
Wi-Fi connected.
Cell phone roaming.
Text message received.
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2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing SYNC™ 3E293823

Automatic crash notification
system off.
Cell phone network signal
strength.
Vehicle data sharing on.
Vehicle location sharing on.
Vehicle data and vehicle location
sharing on.
Wireless charger active.
Feature Bar Select to use the radio, a USB, a
media player or a Bluetooth
device. See Entertainment
(page 424). Select to adjust climate settings
Select to make calls and access
the phonebook on your cell
phone. See
Phone (page 434).
Select to use the navigation
system.
See Navigation (page
435). Select to search for and use
compatible apps on your iOS or
Android device. See Apps (page
441
). Select to adjust system settings.
See
Settings (page 443).
Cleaning the Touchscreen
See
Cleaning the Interior (page 318). Updating the System
Updating the System Using a USB Drive
Downloading an Update
1. Go to the SYNC update page on the
local Ford website.
2. Download the update.
Note: The website notifies you if an update
is available.
3. Insert a USB drive into your computer.
Note: The USB drive needs to be empty and
meet the minimum requirements detailed
on the website.
4. Follow the instructions provided to download the update to the USB drive.
Installing an Update
Note: You can use the system when an
installation is in progress.
1. Disconnect all other USB devices from
the USB ports.
2. Connect the USB drive with the update
to a USB port.
Note: Installation starts automatically
within 10 minutes.
Updating the System Using a Wi-Fi
Network Connection
Connecting to a Wi-Fi Network Select the settings option on the
feature bar.
1. Select
Automatic Updates.
2. Select
System Wi-Fi.
3. Switch
System Wi-Fi on.
4. Select
Available Wi-Fi Networks.
5. Select an available Wi-Fi network.
Note: Enter the network password to
connect to a secure network.
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2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing SYNC™ 3 E100027 E283811 E280315 E280315

Navigation (If Equipped)
Setting a Destination Description
Voice Command
Enter a destination address. When prompted,
provide the house number, the street and city.
Find an Address
Search for a point of interest by name or by category.
Find a Place
Search for a nearby point of interest by category. 1
Find the Next ___
Search for a point of interest category. 1
Find a POI Category
Set your saved home address as your destination.
Drive Home
Set your saved place of work as your destination.
Drive to Work
Display and select from a list of previous destina-
tions.
Show Previous Destinations
Display and select from a list of favorite destinations.
Show Favorites
1 Add a point of interest category or the name of a major brand or chain to the command.
Route Guidance Description
Voice Command
Cancel the current route.
Cancel Route
Select an alternate route.
Detour
Repeat the last guidance prompt.
Repeat Instruction
Display an overview of the route.
Show Route
Display a list of traffic events on your route.
Show Traffic
Display the map on the touchscreen.
Show Map
Display a two-dimensional map with north toward
the top of the touchscreen.
North Up
Display a two-dimensional map with the direction
you are traveling toward the top of the touchscreen.
Heading Up
Display a three-dimensional map with the direction
you are traveling toward the front.
Show 3D
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2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing SYNC™ 3