Remote Control Information Messages
Action
Message
Displays when the remote control battery requires replacing.
Key Battery Low Replace
Soon
REPLACING A LOST KEY OR
REMOTE CONTROL
You can purchase replacement keys or
remote controls from an authorized dealer.
Authorized dealers can program remote
controls for your vehicle. See Remote
Control (page 68).
To re-program the passive anti-theft
system see an authorized dealer.
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2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing Keys and Remote Controls
ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty.
The service is available:
•
24 hours a day, seven days a week.
• For the coverage period supplied with
your vehicle.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (8 L) of gasoline or 5 gal (20 L)
of diesel fuel to a disabled vehicle.
Roadside Assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.
• Winch out — available within 100 ft
(30 m) of a paved or county
maintained road, no recoveries. •
Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest
authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
• Roadside Assistance includes up to
$200 for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is
not, then the trailer does not qualify for
any roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the Owner's Manual kit.
United States vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
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2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing Roadside Emergencies
MOTORCRAFT PARTS - 2.0L ECOBLUE
Part Number
Component
FA-1916
Air filter element.
FT-216
Automatic transmission fluid filter.
BAGM-48H6-760
Battery. 1
FL-500S
Oil filter.
FD-4635
Fuel filter.
FP-74
Cabin air filter.
WW-2955 - driver side
Windshield wiper blades - roof med-low.
WW-2112 - passenger side
WW-2901 - driver side
Windshield wiper blades - roof low,
medium and high. WW-2049 - passenger side
1 Your vehicle has two batteries.
Note: Motorcraft replacement parts are recommended for scheduled maintenance and
are available at an authorized dealer or at fordparts.com. These parts meet or exceed Ford
Motor Company ’s specifications, and are engineered for your vehicle. Use of other parts may
impact vehicle performance, emissions and durability. Your warranty may be void for any
damage related to use of other parts.
Note: Should a Motorcraft oil filter not be available, use an oil filter that meets industry
performance specification SAE/USCAR-36.
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2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing Capacities and Specifications
MOTORCRAFT PARTS - 3.5L DURATEC
Motorcraft Part number
Component
FA-1916
Air filter element.
FT-216
Automatic transmission fluid filter.
BXT-48H6-610
Battery - standard.
BAGM-48H6-760
Battery - alternative.
FL-500S
Oil filter.
SP-520
Spark plugs.
FP-74
Cabin air filter.
WW-2955 - driver side
Windshield wiper blades - roof med-low.
WW-2112 - passenger side
WW-2901 - driver side
Windshield wiper blades - roof low,
medium and high. WW-2049 - passenger side
We recommend Motorcraft replacement parts available at your Ford dealer or at
fordparts.com for scheduled maintenance. These parts meet or exceed Ford Motor
Company ’s specifications and are engineered for your vehicle. Use of other parts may
impact vehicle performance, emissions and durability. Your warranty may be void for any
damage related to use of other parts.
If a Motorcraft oil filter is not available, use an oil filter that meets industry performance
specification SAE/USCAR-36.
For spark plug replacement, contact an authorized dealer. Replace the spark plugs at the
appropriate intervals. See Normal Scheduled Maintenance (page 465).
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2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing Capacities and Specifications
MOTORCRAFT PARTS - 3.5L ECOBOOST™
Motorcraft Part number
Component
FA-1916
Air filter element.
FT-216
Automatic transmission fluid filter.
BAGM-48H6-760
Battery.
FL-500S
Oil filter.
SP-580
Spark plugs.
FP-74
Cabin air filter.
WW-2955 - driver side
Windshield wiper blades - roof med-low.
WW-2112 - passenger side
WW-2901 - driver side
Windshield wiper blades - roof low,
medium and high. WW-2049 - passenger side
We recommend Motorcraft replacement parts available at your Ford dealer or at
fordparts.com for scheduled maintenance. These parts meet or exceed Ford Motor
Company ’s specifications and are engineered for your vehicle. Use of other parts may
impact vehicle performance, emissions and durability. Your warranty may be void for any
damage related to use of other parts.
If a Motorcraft oil filter is not available, use an oil filter that meets industry performance
specification SAE/USCAR-36.
For spark plug replacement, contact an authorized dealer. Replace the spark plugs at the
appropriate intervals. See Normal Scheduled Maintenance (page 465).
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2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing Capacities and Specifications
1
180 Degree Camera....................................203
Camera Views.................................................... 204
Front View Camera........................................... 204
Using the 180 degree camera system.............................................................. 204
9
911 Assist...........................................................62
A
A/C See: Climate Control........................................... 121
About This Manual...........................................9
ABS See: Brakes............................................................ 182
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................ 182
Accessories....................................................458
Accessories See: Replacement Parts
Recommendation............................................ 15
ACC See: Using Adaptive Cruise Control............207
Active Park Assist.........................................198 Using Active Park Assist.................................. 198
Adjusting the Headlamps........................305 Horizontal Aim Adjustment.......................... 306
Vertical Aim Adjustment................................ 305
Adjusting the Steering Wheel....................97
Airbag Disposal
................................................61
Air Conditioning See: Climate Control........................................... 121
Air Filter See: Changing the Engine Air Filter............296
Alarm See: Anti-Theft Alarm - Vehicles With:
Anti-Theft Alarm Horn with Integral
Battery................................................................. 92
See: Anti-Theft Alarm - Vehicles Without: Anti-Theft Alarm Horn with Integral
Battery.................................................................. 91
All-Wheel Drive
..............................................177 AM/FM Radio - Vehicles Without:
SYNC.............................................................396
Selecting a Radio Source............................... 396
Anti-Theft Alarm - Vehicles With: Anti-Theft Alarm Horn with Integral
Battery.............................................................92
Alarm System........................................................ 92
Arming the Alarm................................................. 93
Disarming the Alarm........................................... 93
Guard Settings...................................................... 92
Triggering the Alarm............................................ 92
Anti-Theft Alarm - Vehicles Without: Anti-Theft Alarm Horn with Integral
Battery..............................................................91
Alarm System......................................................... 91
Arming the Alarm.................................................. 91
Disarming the Alarm............................................ 91
Triggering the Alarm............................................. 91
Appendices...................................................480
Applying the Parking Brake......................185
Apps..................................................................441 SiriusXM Traffic and Travel Link................... 442
Using Apps on an Android Device...............442
Using Apps on an iOS Device......................... 441
Using Mobile Navigation on an Android Device................................................................ 442
Audio System
................................................393
General Information......................................... 393
Audio Unit Clock and Date Displays - Vehicles Without: SYNC.........................397
Adjusting the Clock........................................... 397
Audio Unit - Vehicles With: SYNC 3......................................................................395
Adjusting the Volume...................................... 395
Changing Radio Stations................................ 395
Pausing or Playing Media............................... 396
Seek Down and Previous Track Button............................................................... 396
Seek Up and Next Track Button.................. 396
Sound Settings................................................... 396
Switching the Audio Unit On and Off........395
Switching the Screen On and Off...............396
Audio Unit - Vehicles Without: SYNC.............................................................393
Adjusting the Volume...................................... 393
Changing Radio Stations................................ 394
Pausing or Playing Media............................... 395
Returning to the Previous Screen................394
509
2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing Index
Rear View Camera Locations.........................
201
System Settings................................................. 203
Using the Rear View Camera......................... 201
Rear View Camera See: Rear View Camera.................................. 200
Recommended Towing Weights - Chassis Cab/Crew Van/Cutaway/
Van.................................................................243
Calculating the Maximum Loaded Trailer Weight for Your Vehicle.............................. 245
Recommended Towing Weights - M2 Bus..................................................................245
Calculating the Maximum Loaded Trailer
Weight for Your Vehicle............................... 247
Reduced Engine Performance
................254
Refueling..........................................................158 System Warnings............................................... 160
Releasing the Parking Brake.....................185
Remote Control - Vehicles With: Passive Anti-Theft System (PATS)......................66
Changing the Remote Control Battery.........67
Integrated Keyhead Transmitter.................... 66
Locating Your Vehicle.......................................... 67
Programming a New Remote Control..........67
Switching the Panic Alarm On and Off........................................................................\
. 68
Remote Control - Vehicles With: Power Sliding Door
..................................................68
Changing the Remote Control Battery........68
Locating Your Vehicle......................................... 69
Remote Control Information Messages............................................................ 70
Remote Control - Vehicles Without: Passive Anti-Theft System
(PATS).............................................................65
Changing the Remote Control Battery........65
Integrated Keyhead Transmitter.................... 65
Locating Your Vehicle......................................... 66
Programming a New Remote Control.........65
Switching the Panic Alarm On and Off........................................................................\
. 66
Remote Start
..................................................125
About Remote Start.......................................... 125
Enabling Remote Start..................................... 125
Remotely Starting the Engine........................ 125
Remotely Stopping the Engine...................... 125
Remote Start Limitations................................ 125
Remote Start Settings...................................... 125Removing a Headlamp
..............................307
Repairing Minor Paint Damage................321
Replacement Parts Recommendation
........................................15
Collision Repairs.................................................... 16
Scheduled Maintenance and Mechanical Repairs................................................................. 16
Warranty on Replacement Parts.................... 16
Replacing a Lost Key or Remote Control.............................................................70
Replacing the Cabin Air Filter...................127
Reporting Safety Defects (Canada Only)
...............................................................272
Reporting Safety Defects (U.S. Only)...............................................................271
Resetting the Power Sliding Door............85
Restarting the Engine
.................................149
Roadside Assistance..................................257
Vehicles Sold in Canada: Getting Roadside
Assistance....................................................... 258
Vehicles Sold in the United States: Getting Roadside Assistance.................................... 257
Vehicles Sold in the United States: Using Roadside Assistance.................................... 257
Roadside Emergencies
..............................257
Roof Racks and Load Carriers - Bus.................................................................236
Roof Racks and Load Carriers - Van.................................................................236
Running-In See: Breaking-In................................................. 255
Running Out of Fuel
.....................................157
Adding Fuel From a Portable Fuel
Container.......................................................... 158
Filling a Portable Fuel Container................... 157
S
Safety Canopy ™
............................................59
Safety Precautions.......................................152
Scheduled Maintenance Record...........469
Scheduled Maintenance
..........................462
Seatbelt Extensions......................................50
Seatbelt Height Adjustment......................47
Seatbelt Reminder........................................48 Belt-Minder™........................................................ 48
Seatbelts...........................................................44 Principle of Operation........................................ 44
519
2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing Index