2020 FORD TRANSIT Battery

Phone issues
Possible solution(s)
Possible cause(s)
Issue
Try deleting your device
from SYNC, deleting SYNC
from your device and trying again.
Check the security and auto accept and prompt always
settings relative to the SYNC Bluetooth connection on your phone.
This may be a possible
phone malfunction. Update your device's firm-
ware.
Turn off the Auto phone- book download setting.
Go to the website to review your phone's compatibility.
This is a phone-dependent
feature.
Text messaging is not working on SYNC. Try turning off the device,
resetting the device orremoving the device's
battery, then trying again.
This may be a possible
phone malfunction.
Press the Phone button to
return to the Phone menu.
You are on the Select a
Character screen.
I cannot return to the Phone
menu when selecting a contact. USB and media issues
Possible solution(s)
Possible cause(s)
Issue
Try turning off the device,resetting the device,
removing the device's
battery, then trying again.
This may be a possible device malfunction.
I am having trouble
connecting my device. Make sure you are using the
manufacturer's cable.
Make sure you insert the
USB cable correctly into the device and the USB port.
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2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing SYNC™

For a complete listing of the accessories
that are available for your vehicle, please
contact your authorized dealer or visit the
online store web site:
Web Address (United States)
www.Accessories.Ford.com Web Address (Canada)
www.Accessories.Ford.ca
We will repair or replace any properly
authorized dealer-installed Ford Original
Accessory found to be defective in
factory-supplied materials or workmanship
during the warranty period, as well as any
component damaged by the defective
accessories.
We will warrant your Ford Original
Accessory through the warranty that
provides the greatest benefit:
• 24 months, unlimited mileage.
• The remainder of your new vehicle
limited warranty.
Contact an authorized dealer for details
and a copy of the warranty.
*Ford Licensed Accessories. The accessory
manufacturer designs, develops and
therefore warrants Ford Licensed
Accessories, and does not design or test
these accessories to Ford Motor Company
engineering requirements. Contact an
authorized Ford dealer for the
manufacturer ’s limited warranty details,
and request a copy of the Ford Licensed
Accessories product limited warranty from
the accessory manufacturer. For maximum vehicle performance, keep
the following information in mind when
adding accessories or equipment to your
vehicle:
•
When adding accessories, equipment,
passengers and luggage to your
vehicle, do not exceed the total weight
capacity of the vehicle or of the front
or rear axle (GVWR or GAWR as
indicated on the Safety Compliance
Certification label). Ask an authorized
dealer for specific weight information.
• The Federal Communications
Commission (FCC) and Canadian
Radio Telecommunications
Commission (CRTC) regulate the use
of mobile communications systems
that are equipped with radio
transmitters, for example two-way
radios, telephones and theft alarms.
Any such equipment installed in your
vehicle should comply with Federal
Communications Commission (FCC)
and Canadian Radio
Telecommunications Commission
(CRTC) regulations and should be
installed only by an authorized dealer.
• An authorized dealer needs to install
mobile communications systems.
Improper installation may harm the
operation of your vehicle, particularly
if the manufacturer did not design the
mobile communication system
specifically for automotive use.
• If you or an authorized Ford dealer add
any non-Ford electrical or electronic
accessories or components to your
vehicle, you may adversely affect
battery performance and durability. In
addition, you may also adversely affect
the performance of other electrical
systems in the vehicle.
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2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing Accessories

AUXILIARY SWITCHES
The auxiliary switchboard on the center
console makes aftermarket customization
easier, with four prewired switches
attached to the power distribution box for
electrical accessories. When using the auxiliary switches for an
extended period of time, we recommend
that the engine is running to prevent the
battery from running out of charge.
A fuse and relay kit is included with this
option. The kit contains fuses and relays
for the pre-fusebox, located under the
driver
’s seat. Refer to the instructions
included with the kit. See an authorized
dealer for service.
There is one power lead connector for each
switch. These can be found at either the
43-way connector for the AUX 1 and AUX
2 switches or the 6-way connector for the
AUX 3 and AUX 4 switches. Both
connectors are behind the passenger side
cup holder.
The relays are coded as follows: Fuse Rating
Wire Color
Circuit Number
20A
Yellow
CAC05
AUX 1 1
20A
Green with brown
trace
CAC06
AUX 2 1
40A
Blue with orange
trace
CAC13
AUX 3 1
40A
Yellow with orange
trace
CAC14
AUX 4 2
1 Operates when you switch the ignition on.
2 Operates only when the engine is running.
If different switch functionality is required
please contact the Truck Body Builders
Advisory Service. See Special Notices
(page 16).
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2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing AccessoriesE163431

PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH A FORD
PROTECT EXTENDED SERVICE PLAN.
Ford Protect Extended Service
Plans (U.S. Only)
Ford Protect extended service plan means
peace of mind. It’
s the extended service
plan backed by Ford Motor Company, and
provides more protection beyond the New
Vehicle Limited Warranty coverage. When
you visit your Ford Dealer, Insist on Ford
Protect extended service plans!
Ford Protect Can Quickly Pay for Itself
One trip to the Service Center could easily
exceed the price of your Ford Protect
extended service plan. With Ford Protect
extended service plan you minimize your
risk for unexpected repair bills and rising
repair costs.
Up to 1,000+ Covered Vehicle
Components
There are four mechanical Ford Protect
extended service plans with different levels
of coverage. Ask your authorized dealer for
details.
1. PremiumCARE - Our most comprehensive coverage. With over
1,000 covered components, this plan
is so complete it’ s probably easier to
list what’ s not covered.
2. ExtraCARE - Covers 113 components, and includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical components.
Ford Protect extended service plans are
honored by all authorized Ford dealers in
the U.S., Canada and Mexico. That means you get:
•
Reliable, quality service at any Ford or
Lincoln dealership.
• Repairs performed by factory trained
technicians, using genuine parts.
Rental Car Reimbursement
1st day Rental Benefit
If you bring your car into your dealer for
service, we ’ll give you a loaner to use for
the day.
Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including warranty repairs, and
Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,
including:
• Towing, flat-tire change and battery
jump starts.
• Out of fuel and lock-out assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Assistance for taxi, shuttle, rental car
coverage or other transportation.
Transferable Coverage
If you sell your vehicle before your Ford
Protect extended service plan coverage
expires, you can transfer any remaining
coverage to the new owner. Which should
give you and your potential buyer a little
more peace of mind.
460
2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing Ford Protect

Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstruc-
tions. Clean if necessary.
Cooling system fluid level and coolant
strength.
Door weatherstrips for wear. Lubricate if
necessary.
Front door check arms for correct opera-
tion.
Hinges, latches and outside locks for
correct operation. Lubricate if necessary.
Parking brake for correct operation.
Seatbelts and seat latches for wear and
function.
Safety warning lamps (brake, ABS, airbag
and seatbelt) for operation.
Washer spray and wiper operation. Clean
or replace blades as necessary.
Multi-point Inspection
In order to keep your vehicle running
correctly, it is important to have the
systems on your vehicle checked regularly.
This can help identify potential issues and
prevent major problems. We recommend
having the following multi-point inspection
performed at every scheduled
maintenance interval to help make sure
your vehicle keeps running correctly. Multi-point inspection
Accessory drive belt(s).
Battery performance.
Engine air filter. Multi-point inspection
Exhaust system.
Exterior lamps and hazard warning
system operation.
Fluid levels *
; fill if necessary.
For oil and fluid leaks.
Horn operation.
Radiator, cooler, heater and A/C hoses.
Suspension component for leaks or
damage.
Steering and linkage.
Tires (including spare) for wear and
correct pressure **
.
Windshield for cracks, chips or pits.
Washer spray and wiper operation.
* Brake, coolant recovery reservoir,
automatic transmission, power steering (if
equipped with hydraulic power assist
steering) and window washer.
** If your vehicle is equipped with a
temporary mobility kit, check the tire
sealant expiration Use By date on the
canister. Replace as needed.
Be sure to ask your dealership service
advisor or technician about the multi-point
vehicle inspection. It is a comprehensive
way to perform a thorough inspection of
your vehicle. Your checklist gives you
immediate feedback on the overall
condition of your vehicle.
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2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing Scheduled Maintenance

1
180 Degree Camera....................................203
Camera Views.................................................... 204
Front View Camera........................................... 204
Using the 180 degree camera system.............................................................. 204
9
911 Assist...........................................................62
A
A/C See: Climate Control........................................... 121
About This Manual...........................................9
ABS See: Brakes............................................................ 182
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................ 182
Accessories....................................................458
Accessories See: Replacement Parts
Recommendation............................................ 15
ACC See: Using Adaptive Cruise Control............207
Active Park Assist.........................................198 Using Active Park Assist.................................. 198
Adjusting the Headlamps........................305 Horizontal Aim Adjustment.......................... 306
Vertical Aim Adjustment................................ 305
Adjusting the Steering Wheel....................97
Airbag Disposal
................................................61
Air Conditioning See: Climate Control........................................... 121
Air Filter See: Changing the Engine Air Filter............296
Alarm See: Anti-Theft Alarm - Vehicles With:
Anti-Theft Alarm Horn with Integral
Battery................................................................. 92
See: Anti-Theft Alarm - Vehicles Without: Anti-Theft Alarm Horn with Integral
Battery.................................................................. 91
All-Wheel Drive
..............................................177 AM/FM Radio - Vehicles Without:
SYNC.............................................................396
Selecting a Radio Source............................... 396
Anti-Theft Alarm - Vehicles With: Anti-Theft Alarm Horn with Integral
Battery.............................................................92
Alarm System........................................................ 92
Arming the Alarm................................................. 93
Disarming the Alarm........................................... 93
Guard Settings...................................................... 92
Triggering the Alarm............................................ 92
Anti-Theft Alarm - Vehicles Without: Anti-Theft Alarm Horn with Integral
Battery..............................................................91
Alarm System......................................................... 91
Arming the Alarm.................................................. 91
Disarming the Alarm............................................ 91
Triggering the Alarm............................................. 91
Appendices...................................................480
Applying the Parking Brake......................185
Apps..................................................................441 SiriusXM Traffic and Travel Link................... 442
Using Apps on an Android Device...............442
Using Apps on an iOS Device......................... 441
Using Mobile Navigation on an Android Device................................................................ 442
Audio System
................................................393
General Information......................................... 393
Audio Unit Clock and Date Displays - Vehicles Without: SYNC.........................397
Adjusting the Clock........................................... 397
Audio Unit - Vehicles With: SYNC 3......................................................................395
Adjusting the Volume...................................... 395
Changing Radio Stations................................ 395
Pausing or Playing Media............................... 396
Seek Down and Previous Track Button............................................................... 396
Seek Up and Next Track Button.................. 396
Sound Settings................................................... 396
Switching the Audio Unit On and Off........395
Switching the Screen On and Off...............396
Audio Unit - Vehicles Without: SYNC.............................................................393
Adjusting the Volume...................................... 393
Changing Radio Stations................................ 394
Pausing or Playing Media............................... 395
Returning to the Previous Screen................394
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2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing Index

Scrolling Through the Menu Options.........394
Seek Down and Previous Track
Button............................................................... 395
Seek Up and Next Track Button.................. 394
Selecting a Menu Option................................ 394
Selecting Media................................................. 394
Selecting the Radio........................................... 393
Sound Settings................................................... 395
Switching the Audio Unit On and Off........393
Switching the Screen On and Off...............395
System Settings................................................. 395
Using a Cell Phone............................................ 395
Autolamps......................................................102 Adjusting the Period of Time That the
Headlamps Remain On............................... 103
Automatic High Beam Control................104 Automatic High Beam Control Information
Messages.......................................................... 105
Automatic High Beam Indicator................... 105
Overriding Automatic High Beam Control............................................................... 105
Switching Automatic High Beam Control On or Off........................................................... 105
Automatic Transmission............................173 Automatic Transmission Information
Messages........................................................... 175
Brake Shift Interlock........................................... 174
Progressive Range Selection.......................... 173
Selector Lever Positions................................... 173
SelectShift™........................................................ 173
Transmission Not in Park (P) Audible Warning.............................................................. 175
Automatic Transmission Fluid Check............................................................302
Auto-Start-Stop...........................................149 Auto-Start-Stop – Troubleshooting...........150
Auto-Start-Stop Indicators......................150
Auto-Start-Stop Precautions..................149
Auto-Start-Stop – Troubleshooting.........................................150
Auto-Start-Stop – Frequently Asked Questions ........................................................... 151
Auto-Start-Stop – Information Messages.......................................................... 150
Autowipers.......................................................98 Settings................................................................... 99
Auxiliary Heater
.............................................124
Principle of Operation....................................... 124Using the Auxiliary Heater...............................
124
Auxiliary Power Points................................138 110 Volt - 150 Watt Capacity AC Power
Outlet................................................................. 138
110 Volt - 400 Watt Capacity AC Power Outlet................................................................. 139
Auxiliary Switches.......................................459
AWD See: All-Wheel Drive.......................................... 177
B
Battery See: Changing the 12V Battery..................... 303
Blind Spot Information System.............220 Blind Spot Information System
Indicator............................................................ 222
Blind Spot Information System Information Messages......................................................... 224
Blind Spot Information System Sensors.............................................................. 221
Blind Spot Information System Warning Lamp.................................................................. 223
Blind Spot Information System with Trailer Tow..................................................................... 222
Switching the Blind Spot Information System On and Off........................................ 221
Using the Blind Spot Information System............................................................... 221
BLIS See: Blind Spot Information System..........220
Body Styling Kits..........................................323
Bonnet Lock See: Opening and Closing the Hood..........288
Booster Seats
..................................................38
Types of Booster Seats...................................... 39
Bottle Holders.................................................141
Brake Fluid Check
........................................302
Brakes...............................................................182 General Information.......................................... 182
Breaking-In.....................................................255
Bulb Specification Chart..........................386
C
Capacities and Specifications - 2.0L EcoBlue.........................................................370
Air Conditioning System.................................. 370
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2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing Index

Brake System.......................................................
373
Diesel Exhaust Fluid Tank............................... 373
Engine...................................................................... 371
Fuel Tank............................................................... 372
Grease.................................................................... 374
Locks....................................................................... 373
Washer Reservoir................................................ 372
Capacities and Specifications - 3.5L Duratec..........................................................374
Air Conditioning System.................................. 374
Brake System....................................................... 378
Engine..................................................................... 375
Engine Coolant.................................................... 377
Fuel Tank................................................................ 377
Grease.................................................................... 379
Locks....................................................................... 379
Rear Axle............................................................... 379
Washer Reservoir............................................... 378
Capacities and Specifications - 3.5L Ecoboost™.................................................380
Air Conditioning System................................. 380
Brake System...................................................... 384
Engine..................................................................... 381
Engine Coolant................................................... 383
Fuel Tank.............................................................. 384
Grease.................................................................... 385
Locks...................................................................... 385
Rear Axle............................................................... 385
Washer Reservoir............................................... 384
Capacities and Specifications................362
Cargo Lamps..................................................107 Switching the Cargo Lamps Off.................... 107
Switching the Cargo Lamps On.................... 107
Car Wash See: Cleaning the Exterior............................... 316
Catalytic Converter - 3.5L Duratec/3.5L Ecoboost™..................................................163
On-Board Diagnostics System..................... 164
Changing a Bulb..........................................308 Front Clearance Lamp...................................... 310
Headlamp
............................................................ 309
High Mounted Stoplamps................................ 311
Interior Lamp........................................................ 312
License Plate Lamp............................................ 312
Reading Lamps.................................................... 312
Rear Lamps............................................................ 311
Side Direction Indicator..................................... 311
Sun Visor Mirror Lamp...................................... 313Changing a Fuse..........................................286
Fuses...................................................................... 286
Changing a Road Wheel...........................349 Dissimilar Spare Wheel and Tire Assembly
Information..................................................... 350
Front Jacking Points.......................................... 355
Installing a Road Wheel.................................. 358
Locking Lug Nuts................................................. 351
Rear Jacking Points........................................... 355
Removing a Road Wheel................................ 358
Removing a Wheel Trim.................................. 356
Stowing the Wheel and Vehicle Jack........360
Vehicle Jack......................................................... 354
Vehicles With a Spare Wheel......................... 351
Changing the 12V Battery
.........................303
Removing the Battery...................................... 303
Replacing the Battery...................................... 305
Changing the Engine Air Filter................296
Changing the Engine Oil and Oil Filter...............................................................294
Engine Lubrication for Severe Service Operation......................................................... 295
Changing the Front Wiper Blades.........307
Changing the Wi-Fi Hotspot Name or Password
.....................................................392
Checking MyKey System Status...............75
Checking the Wiper Blades......................307
Child Restraint and Seatbelt Maintenance.................................................50
Child Restraint Positioning
.........................40
Child Safety......................................................20 General Information............................................ 20
Child Safety Locks
.........................................42
Left-Hand Side...................................................... 43
Right-Hand Side................................................... 43
Cigar Lighter
...................................................140
Cleaning Products........................................315
Cleaning the Engine
.....................................317
Cleaning the Exterior...................................316
Body Paintwork Preservation......................... 317
Cleaning the Chrome Trim.............................. 316
Cleaning the Headlamps................................. 316
Cleaning the Rear Window............................. 316
Sliding Door Tracks............................................. 317
Cleaning the Instrument Panel and Instrument Cluster Lens........................320
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2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing Index