2020 FORD TRANSIT Battery

Auto-Start-Stop – Frequently
Asked Questions
Why does the engine not always
stop when I expect it to?
The system is designed to work in a way
that complements other vehicle systems,
allowing them to operate at optimum
performance.
The system does not stop the engine if:
•
The driver door is open.
• The driver seatbelt is unfastened.
• Your vehicle is at high altitude.
• The heated windshield is on.
• The transmission is in manual (M).
• Your vehicle is on a steep grade.
• The engine is warming up.
• The outside temperature is too low or
too high.
• The battery charge is low.
• The battery temperature is outside the
optimal operating range.
• The engine is required to run to
maintain interior climate and reduce
fogging.
Why does the engine sometimes
restart when I do not expect it to?
The system is designed to work in a way
that complements other vehicle systems,
allowing them to operate at optimum
performance.
The system restarts the engine if:
• You switch the heated windshield on.
• You switch maximum defrost on.
• Your vehicle starts to roll downhill in
neutral. •
The engine is required to run to
maintain adequate brake system
assistance.
• The engine is required to run to
maintain interior climate and reduce
fogging.
Can I permanently switch the
system off?
No. The system plays an important role in
reducing the fuel consumption and the CO 2
emissions.
Will the frequent engine starts
cause parts to wear out?
Your vehicle has an enhanced battery and
starter motor that are designed for the
increased number of engine starts.
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2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing Auto-Start-Stop - 3.5L Ecoboost™, 2.0L EcoBlue

Press the – button again to lock out gears
beginning with the highest gear. For
example, press the
– button twice to lock
out 10th and 9th gears.
Note: The instrument cluster only displays
the available gears and the transmission
automatically shifts between the available
gears.
Press the + button to unlock gears to allow
the transmission to shift to higher gears.
Note: The transmission automatically shifts
within the gear range you select.
Brake Shift Interlock WARNING:
Do not drive your
vehicle until you verify that the
stoplamps are working. WARNING:
When doing this
procedure, you need to take the
transmission out of park (P) which
means your vehicle can roll freely. To
avoid unwanted vehicle movement,
always fully apply the parking brake prior
to doing this procedure. Use wheels
chocks if appropriate. WARNING:
If the parking brake is
fully released, but the brake warning
lamp remains illuminated, the brakes
may not be working properly. Have your
vehicle checked as soon as possible.
Brake shift interlock prevents you from
shifting out of park (P) when you have
switched the ignition on and not pressed
the brake pedal.
Use the brake shift interlock lever to move
the selector lever out of park (P) if you
cannot start the engine.
In the event of an electrical malfunction,
it is possible that a fuse has blown or the
stoplamps are not working. See
Fuse
Specification Chart (page 274). If the vehicle battery has no charge, jump
start your vehicle. See Jump Starting the
Vehicle
(page 259).
1. Using a flat-bladed screwdriver,
remove the panel. 2. Locate the brake shift interlock lever.
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Possible Cause
Symptom
The vehicle speed is greater than 22 mph (35 km/h)
for parallel parking or greater than 19 mph (30 km/h)
for perpendicular parking.
You recently disconnected or replaced the battery. After
you reconnect the battery you must drive your vehicle
on a straight road for a short period of time.
An irregular curb along the parking space prevents the
system from correctly aligning your vehicle.
The system does not correctly
position your vehicle in a
parking space.
Vehicles or objects bordering the space may not be
correctly parked.
Your vehicle stopped too far past the parking space.
The tires may not be correctly installed or maintained.
For example, not inflated correctly, improper size, or of
different sizes.
A repair or alteration changes the detection capabilities.
A parked vehicle has a high attachment. For example,
a salt sprayer, snowplow or moving truck bed.
The parking space length or position of parked objects
changes after your vehicle passes the space.
You are using a spare tire or a tire that is significantly
worn more than the other tires.
The temperature around your vehicle quickly changes.
For example, driving from a heated garage into cold
outside temperature, or after leaving a car wash.
REAR VIEW CAMERA WARNING:
The rear view camera
system is a reverse aid supplement
device that still requires the driver to use
it in conjunction with the interior and
exterior mirrors for maximum coverage. WARNING:
Objects that are close
to either corner of the bumper or under
the bumper, might not be seen on the
screen due to the limited coverage of the
camera system. WARNING:
The operation of the
camera depends on the outside
temperature, vehicle and road
conditions.
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2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing Parking Aids
(If Equipped)

Note:
When towing, the camera only sees
what you are towing. This might not provide
adequate coverage as it usually provides in
normal operation and some objects might
not be seen. In some vehicles, the guidelines
may disappear when you connect the trailer
tow connector.
The system may not correctly operate in
any of the following conditions:
• Nighttime or dark areas if the reverse
lamps are not operating.
• If the camera is obstructed.Clean the
lens with a soft, lint-free cloth and
non-abrasive cleaner.
• The camera is misaligned due to
damage to the rear of your vehicle.
Rear View Camera Guidelines WARNING: Objects above the
camera may not be visible. Check the
area behind your vehicle when necessary. Active guidelines.
A
Centerline.
B
Fixed guideline: Green zone.
C
Fixed guideline: Yellow zone.
D
Fixed guideline: Red zone.
E
Rear bumper.
F
If the vehicle battery is disconnected, the
guidelines are not fully functional directly
after the battery is reconnected. The
guidelines become fully functional after
you drive your vehicle as straight as
possible for five minutes at a minimum
speed of
31.1 mph (50 km/h).
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(If Equipped)ABCD
F
E
E142436

WARNING: If the system detects
an error, you may not feel a difference in
the steering, however a serious condition
may exist. Have your vehicle checked as
soon as possible. Failure to do so may
result in loss of steering control.
Your vehicle has an electric power steering
system, there is no fluid reservoir, no
maintenance is required.
If your vehicle loses electrical power while
you are driving, electric power steering
assistance is lost. The steering system still
operates and you can steer your vehicle
manually. Manually steering your vehicle
requires more effort.
Extreme continuous steering may increase
the effort required for you to steer your
vehicle, this increased effort prevents
overheating and permanent damage to
the steering system. You do not lose the
ability to steer your vehicle manually.
Typical steering and driving maneuvers
allow the system to cool and return to
normal operation. Steering Tips
If the steering wanders or pulls, check for:
•
Correct tire pressures.
• Uneven tire wear.
• Loose or worn suspension
components.
• Loose or worn steering components.
• Improper vehicle alignment.
Note: A high crown in the road or high
crosswinds may also make the steering
seem to wander or pull.
Adaptive Learning
(If Equipped)
The electronic power steering system
adaptive learning helps correct road
irregularities and improves overall handling
and steering feel. It communicates with
the brake system to help operate
advanced stability control and accident
avoidance systems. Additionally, whenever
the battery is disconnected or a new
battery installed, you must drive your
vehicle a short distance before the system
relearns the strategy and reactivates all
systems.
Steering Information Messages Description
Message
The system has malfunctioned. Stop your vehicle as soon
as it is safe to do so. You continue to have full steering but
you need to exert greater force on the steering wheel. Have
your vehicle checked as soon as possible.
Steering Fault Service
Now
Steering Loss Stop
Safely
Steering Assist Fault
Service Required
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2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing Driving Aids

When attaching the trailer wiring connector
to your vehicle, only use a correctly fitting
connector that works with the vehicle and
trailer functions. Some seven-position
connectors may have the SAE J2863 logo,
which confirms that it is the correct wiring
connector and works correctly with your
vehicle.
Function
Color
Left turn signal and brake
lamp.
Yellow
Ground (-).
White
Electric brakes.
Blue
Right turn signal and brake
lamp.
Green
Battery (+).
Orange
Running lamps.
Brown
Reverse lamps.
Grey
Tow Hitch WARNING: Do not exceed the
lowest rating capacity for your vehicle or
trailer hitch. Overloading your vehicle or
trailer hitch can impair your vehicle
stability and handling. Failure to follow
this instruction could result in the loss of
control of your vehicle, personal injury or
death. WARNING:
Do not cut, drill, weld
or modify the trailer hitch. Modifying the
trailer hitch could reduce the hitch rating.
Do not use a tow hitch that either clamps
on to the bumper or attaches to the axle.
You must distribute the load in your trailer
so that between 10% and 15% of the total
weight of the trailer is on the tongue. Weight Distributing Hitches
A weight distribution hitch is not
recommended for use with your vehicle.
Safety Chains
Always connect the safety chains to the
frame or hook retainers of your vehicle's
tow hitch.
To connect the safety chains, cross the
chains under the trailer tongue and allow
enough slack for turning tight corners. Do
not allow the chains to drag on the ground.
Note:
Do not attach safety chains to the
bumper.
Trailer Brakes
(If Equipped) WARNING:
Do not connect a
trailer's hydraulic brake system directly
to your vehicle's brake system. Your
vehicle may not have enough braking
power and your chances of having a
collision greatly increase.
Electric, manual, automatic or surge-type
trailer brakes are safe if you install them
correctly and adjust them to the
manufacturer's specifications. Trailer
brakes must meet local and federal
regulations.
The rating for the tow vehicle's braking
system operation is at the gross vehicle
weight rating, not the gross combined
weight rating.
Separate functioning brake systems are
required for safe control of towed vehicles
and trailers weighing more than
1,500 lb
(680 kg) when loaded.
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5. If the trailer wheels lock, indicated by
squealing tires, reduce the gain setting.
If the trailer wheels turn freely, increase
the gain setting. Repeat steps four and
five until the gain setting is at a point just below trailer wheel lock. If towing
a heavier trailer, trailer wheel lock may
not be attainable even with the
maximum gain setting of 10.
System Warning Messages Action and Description
Message
Displays in response to faults sensed by the trailer brake
controller, accompanied by a single tone. If this message
appears, contact an authorized dealer as soon as possible
for diagnosis and repair. The controller may still function, but
performance may be degraded.
Trailer Brake Module
Fault
Displays when there is a short circuit on the electric brake
output wire. If the message displays, accompanied by a single
tone, with no trailer connected, the problem is with your
vehicle wiring between the trailer brake controller and the 7-
pin connector. If the message only displays with a trailer
connected, the problem is with the trailer wiring. Consult a
trailer dealer for assistance. This can be a short to ground,
for example a chaffed wire, short to voltage, for example a
pulled pin on trailer emergency breakaway battery or the
trailer brakes may be drawing too much current.
Wiring Fault on Trailer
Note: An authorized dealer can diagnose the trailer brake controller to determine exactly
which trailer fault has occurred. However, the Ford Warranty does not cover this diagnosis
if the fault is with the trailer.
Points to Remember
• Do not attempt removal of the trailer
brake controller without consulting the
Workshop Manual. Damage to the unit
may result.
• Adjust gain setting before using the
trailer brake controller for the first time.
• Adjust gain setting, using the procedure
above, whenever road, weather and
trailer or vehicle loading conditions
change from when the gain was initially
set. •
Only use the manual control lever for
correct adjustment of the gain during
trailer setup. Misuse, such as
application during trailer sway, could
cause instability of trailer or tow
vehicle.
• Avoid towing in adverse weather
conditions. The trailer brake controller
does not provide anti-lock control of
the trailer wheels. Trailer wheels can
lock up on slippery surfaces, resulting
in instability of trailer or tow vehicle.
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2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing Towing

ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty.
The service is available:
•
24 hours a day, seven days a week.
• For the coverage period supplied with
your vehicle.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (8 L) of gasoline or 5 gal (20 L)
of diesel fuel to a disabled vehicle.
Roadside Assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.
• Winch out — available within 100 ft
(30 m) of a paved or county
maintained road, no recoveries. •
Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest
authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
• Roadside Assistance includes up to
$200 for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is
not, then the trailer does not qualify for
any roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the Owner's Manual kit.
United States vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
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2020 Transit (TTH) Canada/United States of America, LK3J 19A321 HA enUSA, Edition date: 201911, First-Printing Roadside Emergencies