
For a complete listing of the accessories
that are available for your vehicle, please
contact your authorized dealer or visit the
online store web site:
Web Address (United States)
www.Accessories.Ford.com Web Address (Canada)
www.Accessories.Ford.ca
We will repair or replace any properly
authorized dealer-installed Ford Original
Accessory found to be defective in
factory-supplied materials or workmanship
during the warranty period, as well as any
component damaged by the defective
accessories.
We will warrant your Ford Original
Accessory through the warranty that
provides the greatest benefit:
• 24 months, unlimited mileage.
• The remainder of your new vehicle
limited warranty.
Contact an authorized dealer for details
and a copy of the warranty.
*Ford Licensed Accessories. The accessory
manufacturer designs, develops and
therefore warrants Ford Licensed
Accessories, and does not design or test
these accessories to Ford Motor Company
engineering requirements. Contact an
authorized Ford dealer for the
manufacturer ’s limited warranty details,
and request a copy of the Ford Licensed
Accessories product limited warranty from
the accessory manufacturer. For maximum vehicle performance, keep
the following information in mind when
adding accessories or equipment to your
vehicle:
•
When adding accessories, equipment,
passengers and luggage to your
vehicle, do not exceed the total weight
capacity of the vehicle or of the front
or rear axle (GVWR or GAWR as
indicated on the Safety Compliance
Certification label). Ask an authorized
dealer for specific weight information.
• The Federal Communications
Commission (FCC) and Canadian
Radio Telecommunications
Commission (CRTC) regulate the use
of mobile communications systems
that are equipped with radio
transmitters, for example two-way
radios, telephones and theft alarms.
Any such equipment installed in your
vehicle should comply with Federal
Communications Commission (FCC)
and Canadian Radio
Telecommunications Commission
(CRTC) regulations and should be
installed only by an authorized dealer.
• An authorized dealer needs to install
mobile communications systems.
Improper installation may harm the
operation of your vehicle, particularly
if the manufacturer did not design the
mobile communication system
specifically for automotive use.
• If you or an authorized Ford dealer add
any non-Ford electrical or electronic
accessories or components to your
vehicle, you may adversely affect
battery performance and durability. In
addition, you may also adversely affect
the performance of other electrical
systems in the vehicle.
425
2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Accessories

PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH A FORD
PROTECT EXTENDED SERVICE PLAN.
Ford Protect Extended Service
Plans (U.S. Only)
Ford Protect extended service plan means
peace of mind. It’
s the extended service
plan backed by Ford Motor Company, and
provides more protection beyond the New
Vehicle Limited Warranty coverage. When
you visit your Ford Dealer, Insist on Ford
Protect extended service plans!
Ford Protect Can Quickly Pay for Itself
One trip to the Service Center could easily
exceed the price of your Ford Protect
extended service plan. With Ford Protect
extended service plan you minimize your
risk for unexpected repair bills and rising
repair costs.
Up to 1,000+ Covered Vehicle
Components
There are four mechanical Ford Protect
extended service plans with different levels
of coverage. Ask your authorized dealer for
details.
1. PremiumCARE - Our most comprehensive coverage. With over
1,000 covered components, this plan
is so complete it’ s probably easier to
list what’ s not covered.
2. ExtraCARE - Covers 113 components, and includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical components.
Ford Protect extended service plans are
honored by all authorized Ford dealers in
the U.S., Canada and Mexico. That means you get:
•
Reliable, quality service at any Ford or
Lincoln dealership.
• Repairs performed by factory trained
technicians, using genuine parts.
Rental Car Reimbursement
1st day Rental Benefit
If you bring your car into your dealer for
service, we ’ll give you a loaner to use for
the day.
Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including warranty repairs, and
Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,
including:
• Towing, flat-tire change and battery
jump starts.
• Out of fuel and lock-out assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Assistance for taxi, shuttle, rental car
coverage or other transportation.
Transferable Coverage
If you sell your vehicle before your Ford
Protect extended service plan coverage
expires, you can transfer any remaining
coverage to the new owner. Which should
give you and your potential buyer a little
more peace of mind.
426
2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Ford Protect

Check Every Month
Windshield washer fluid level.
Fuel and water separator. Drain if necessary (or if indicated by the information display). Holes and slots in the tail pipe to make sure they are functional and clear of debris. Check Every Six Months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
Seatbelts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and seatbelt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-Point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great. Multi-Point Inspection
Hazard warning system operation
Accessory drive belt(s)
Horn operation
Battery performance
Radiator, cooler, heater and air conditioninghoses
Engine air filter
430
2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Scheduled Maintenance

Using a Cell Phone..............................................
371
Autolamps........................................................83
Windshield Wiper Activated
Headlamps........................................................ 83
Automatic Climate Control........................115 Directing Air to the Footwell Air Vents........116
Directing Air to the Instrument Panel Air
Vents................................................................... 116
Directing Air to the Windshield Air Vents................................................................... 116
Setting the Blower Motor Speed................... 116
Setting the Temperature.................................. 116
Switching Auto Mode On and Off.................115
Switching Maximum Cooling On and Off........................................................................\
. 115
Switching Maximum Defrost On and Off........................................................................\
. 115
Switching the Air Conditioning On and Off........................................................................\
. 115
Switching the Climate Control On and Off........................................................................\
. 115
Switching the Recirculated Air On and Off........................................................................\
. 115
Automatic High Beam Control.................84 Automatic High Beam Control Information
Messages........................................................... 86
Automatic High Beam Indicator.................... 86
Overriding Automatic High Beam Control................................................................ 86
Switching Automatic High Beam Control On or Off............................................................. 85
Automatic Transmission - 6-Speed Automatic Transmission
.........................176
Brake Shift Interlock........................................... 176
Selector Lever Positions................................... 176
SelectShift™........................................................ 176
Automatic Transmission - 8-Speed Automatic Transmission.........................178
Brake Shift Interlock.......................................... 178
Selector Lever Positions................................... 178
SelectShift™........................................................ 178
Automatic Transmission Fluid Check.............................................................282
Auto-Start-Stop
............................................152
Information Messages...................................... 153
Principle of Operation....................................... 152
Replacing the Battery........................................ 153
Switching the System On and Off................153 Using Auto-Start-Stop.....................................
152
Autowipers........................................................79 Settings................................................................... 80
Auxiliary Power Points................................136 12 Volt DC Power Point..................................... 136
B
Battery See: Changing the 12V Battery..................... 284
Blind Spot Information System..............216 ........................................................................\
........... 216
Switching the System On and Off...............218
System Errors....................................................... 218
Using the Blind Spot Information System................................................................ 217
BLIS See: Blind Spot Information System...........216
Bonnet Lock See: Opening and Closing the Hood..........270
Booster Seats..................................................30 Types of Booster Seats...................................... 30
Brake Fluid Check
........................................283
Brakes................................................................181 General Information........................................... 181
Breaking-In.....................................................247
Bulb Specification Chart
..........................360
C
Cabin Air Filter................................................119
Capacities and Specifications - 1.5L EcoBlue........................................................345
Air Conditioning System................................. 345
Automatic Transmission................................ 349
Brake System...................................................... 349
Diesel Exhaust Fluid......................................... 348
Engine.................................................................... 346
Fuel Tank.............................................................. 348
Grease.................................................................... 350
Locks...................................................................... 350
Washer Reservoir............................................... 348
Capacities and Specifications - 2.0L Duratec-HE (MI4)/2.0L Flex
Fuel................................................................350
Air Conditioning System................................... 351
Automatic Transmission................................. 354
Brake System...................................................... 353
490
2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Index

Engine.....................................................................
351
Fuel Tank............................................................... 353
Grease.................................................................... 354
Locks...................................................................... 354
Washer Reservoir............................................... 353
Capacities and Specifications - 2.5L.................................................................355
Air Conditioning System................................. 355
Automatic Transmission................................. 359
Brake System...................................................... 358
Engine.................................................................... 356
Fuel Tank.............................................................. 358
Grease................................................................... 360
Locks...................................................................... 359
Washer Reservoir............................................... 358
Capacities and Specifications................337
Cargo Nets.....................................................230
Installing the Net............................................... 230
Removing the Net.............................................. 232
Car Wash See: Cleaning the Exterior............................... 297
Catalytic Converter
......................................166
On-Board Diagnostics System..................... 166
Changing a Bulb..........................................288 Central High Mounted Brake Lamp............292
Front Fog Lamps................................................. 291
Headlamp............................................................ 289
Interior Lamps..................................................... 292
License Plate Lamp.......................................... 292
Rear Lamps........................................................... 291
Side Direction Indicator.................................. 290
Changing a Fuse
..........................................269
Fuse Types........................................................... 269
General Information......................................... 269
Passenger Compartment Fuse Box...........269
Changing a Road Wheel...........................330 Changing a Road Wheel...................................331
Dissimilar Spare Wheel and Tire Assembly
Information..................................................... 330
Stowing the Flat or Spare Tire...................... 334
Changing the 12V Battery
.........................284
Changing the Engine Air Filter - 2.0L Duratec-HE (MI4)/2.0L Flex Fuel, 1.5L
EcoBlue........................................................293
Changing the Engine Air Filter - 2.5L
................................................................294
Changing the Front Wiper Blades.........285 Changing the Rear Wiper Blades -
Vehicles With: Manual Liftgate...........286
Changing the Rear Wiper Blades - Vehicles With: Rear Cargo Doors........287
Changing the Wi-Fi Hotspot Name or Password - Vehicles With: SYNC
3......................................................................366
Changing the Wi-Fi Hotspot Name or Password - Vehicles Without: SYNC
3......................................................................366
Checking MyKey System Status...............63
Checking the Wiper Blades
.....................285
Child Restraint and Seatbelt Maintenance..................................................41
Child Restraint Positioning.........................32
Child Safety
.......................................................21
General Information............................................. 21
Child Safety Locks..........................................33 Left-Hand Side...................................................... 34
Right-Hand Side................................................... 34
Cigar Lighter
...................................................136
Cleaning Leather Seats..............................301
Cleaning Products
.......................................296
Cleaning the Exterior..................................297 Cleaning the Headlamps................................ 297
Exterior Chrome Parts..................................... 298
Exterior Plastic Parts........................................ 298
Stripes or Graphics........................................... 298
Underbody........................................................... 298
Under Hood......................................................... 298
Cleaning the Instrument Panel and Instrument Cluster Lens.........................301
Cleaning the Interior...................................299 Fabric, Carpets, Cloth Seats, Headliners
and Floor Mats............................................... 299
Instrument Cluster Screens, LCD Screens and Radio Screens...................................... 300
Leather Interior.................................................. 300
Mirrors................................................................... 300
Rear Windows.................................................... 300
Seatbelts.............................................................. 299
Storage Compartments, Cup Holders and Ashtrays............................................................ 301
Suede Micro Fiber Fabric............................... 300
Cleaning the Wheels..................................302
Cleaning the Windows and Wiper Blades...........................................................299
491
2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Index

Rear Wiper Blades
See: Changing the Rear Wiper Blades -
Vehicles With: Manual Liftgate...............286
See: Changing the Rear Wiper Blades - Vehicles With: Rear Cargo Doors............287
Recommended Towing Weights...........239
Calculating the Maximum Loaded Trailer
Weight.............................................................. 240
Reduced Engine Performance................247
Refueling...........................................................161 Refueling System Overview............................ 161
Refueling System Warning.............................. 163
Refueling Your Vehicle....................................... 161
Remote Control - Vehicles With: Keyless Entry and Push Button Start...................54
Locating Your Vehicle......................................... 56
Removable Key Blade........................................ 54
Replacing the Battery......................................... 55
Sounding the Panic Alarm................................ 56
Remote Control - Vehicles With: Remote Flip Key............................................................57
Locating Your Vehicle......................................... 58
Replacing the Battery......................................... 57
Sounding the Panic Alarm................................ 58
Repairing Minor Paint Damage..............302
Replacement Parts Recommendation........................................14
Collision Repairs.................................................... 14
Scheduled Maintenance and Mechanical Repairs.................................................................. 14
Warranty on Replacement Parts..................... 14
Replacing a Lost Key or Remote Control............................................................58
Reporting Safety Defects (Canada Only)...............................................................261
Reporting Safety Defects (U.S. Only)...............................................................261
Roadside Assistance
..................................250
Vehicles Sold in Canada: Getting Roadside
Assistance........................................................ 251
Vehicles Sold in the United States: Getting Roadside Assistance................................... 250
Vehicles Sold in the United States: Using Roadside Assistance................................... 250
Roadside Emergencies..............................250
Roof Racks and Load Carriers.................232 Maximum Load Weights................................. 232Running-In
See: Breaking-In.................................................. 247
Running Out of Fuel....................................159 Adding Fuel From a Portable Fuel
Container.......................................................... 160
Filling a Portable Fuel Container.................. 159
S
Safety Canopy ™
............................................49
Safety Precautions......................................154
Satellite Radio
...............................................373
Satellite Radio Electronic Serial Number
(ESN)................................................................. 374
Satellite Radio Reception Factors...............373
SiriusXM Satellite Radio Service.................. 374
Troubleshooting................................................. 374
Scheduled Maintenance Record...........436
Scheduled Maintenance
..........................428
Seatbelt Extension.........................................41
Seatbelt Height Adjustment
......................38
Seatbelt Reminder........................................39 Belt-Minder™........................................................ 39
Seatbelts...........................................................35 Principle of Operation......................................... 35
Seatbelt Warning Lamp and Indicator Chime..............................................................38
Conditions of operation..................................... 39
Seats.................................................................120
Security...............................................................74
Selective Catalytic Reductant System...........................................................167
Diesel Exhaust Fluid Guidelines.................... 167
Filling the Diesel Exhaust Fluid Tank...........167
Filling the Diesel Exhaust Fluid Tank Using a Container...................................................... 169
Filling the Diesel Exhaust Fluid Tank Using a Fuel Station Pump.................................... 168
Selective Catalytic Reductant System Warning Lamp................................................. 170
Settings...........................................................398 911 Assist.............................................................. 403
Ambient Lighting................................................ 410
Bluetooth............................................................. 400
Clock...................................................................... 400
Display
..................................................................... 411
General................................................................. 408
Media Player........................................................ 399
499
2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Index

Under Hood Overview - 2.5L, LHD.........274
Under Hood Overview - 2.5L, RHD........275
Unique Driving Characteristics................152
USB Port..........................................................376
Using Adaptive Cruise Control...............204 Automatic Cancellation.................................. 207
Blocked Sensor.................................................. 208
Canceling the Set Speed................................ 207
Changing the Set Speed................................ 206
Detection Issues................................................. 207
Following a Vehicle........................................... 205
Hilly Condition Usage....................................... 207
Overriding the System..................................... 206
Resuming the Set Speed................................ 207
Setting the Adaptive Cruise Speed............205
Setting the Gap Distance............................... 206
Switching Adaptive Cruise Control Off....................................................................... 207
Switching Adaptive Cruise Control On....................................................................... 204
Switching to Normal Cruise Control..........209
System Not Available...................................... 208
Using Cruise Control...................................203 Switching Cruise Control Off........................ 203
Switching Cruise Control On......................... 203
Using MyKey With Remote Start Systems..........................................................64
Using Snow Chains.....................................325 Vehicles with Stability Control..................... 326
Using Stability Control...............................186
Using Traction Control...............................184 Switching Traction Control On or Off.........184
Traction Control Indicator............................... 184
Traction Control Off Warning Lamp...........184
Using Voice Recognition
............................376
Apps....................................................................... 389
Automatic Blower Motor Speed Reduction........................................................ 390
Entertainment.................................................... 385
General.................................................................. 384
Navigation............................................................ 388
Phone..................................................................... 387
Phone Voice Service......................................... 376
Voice Settings..................................................... 389
Using Winter Tires.......................................325
Utilizing the Mediation/Arbitration Program (Canada Only)
........................259 V
Vehicle Care
...................................................296
Vehicle Certification Label.......................344
Vehicle Identification Number
................343
Vehicle Storage............................................302
Battery................................................................... 303
Body....................................................................... 303
Brakes.................................................................... 303
Cooling system................................................... 303
Engine.................................................................... 303
Fuel system......................................................... 303
General.................................................................. 303
Miscellaneous..................................................... 304
Removing Vehicle From Storage.................304
Tires........................................................................\
303
Ventilation See: Climate Control.......................................... 114
VIN See: Vehicle Identification Number............343
W
Warning Lamps and Indicators................94 Adaptive Cruise Control Indicator.................94
Airbag Warning Lamp........................................ 94
Anti-Lock Brake System Warning Lamp.................................................................... 94
Blind Spot Information System Indicator .............................................................. 94
Brake System Warning Lamp.......................... 95
Cruise Control Indicator..................................... 95
Direction Indicator............................................... 95
Engine Coolant Temperature Warning Lamp
.................................................................... 95
Engine Warning Lamps...................................... 95
Fasten Seatbelt Warning Lamp..................... 95
Front Fog Lamp Indicator................................. 95
Hazard Flashers Warning Lamp..................... 96
High Beam Headlamp Indicator.................... 96
Ignition Warning Lamp...................................... 96
Lamps on Indicator............................................. 96
Low Fuel Level Warning Lamp....................... 96
Low Tire Pressure Warning Lamp.................. 96
Oil Pressure Warning Lamp............................. 96
Stability Control and Traction Control Indicator............................................................. 96
502
2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Index