Because your vehicle
’s engine is
electronically-controlled by a computer,
some engine control settings are
maintained by power from the low voltage
battery. Some engine computer settings,
like the idle trim and fuel trim strategy,
optimize the driveability and performance
of the engine. Some other computer
settings, like the clock and radio station
presets, are also maintained in memory by
power from the low voltage battery. When
a technician disconnects and connects the
low voltage battery, these settings are
erased. Complete the following procedure
in order to restore the settings:
1. With the vehicle at a complete stop, set the parking brake.
2. Shift the transmission into park (P).
3. Switch off all accessories.
4. Fully press the brake pedal and start the vehicle.
5. Run the engine until it reaches normal operating temperature. While the
engine is warming up, complete the
following: Reset the clock. See Audio
System (page 367). Reset the power
windows bounce-back feature. See
Windows and Mirrors
(page 89).
Reset the radio station presets. See
Audio System
(page 367).
6. Allow the engine to idle for at least one
minute. If the engine turns off, press
the accelerator pedal to start the
engine.
7. While the engine is running, press the brake pedal and shift into neutral (N).
8. Allow the engine to run for at least one
minute by pressing on the accelerator
pedal.
9. Drive the vehicle at least 12 mi (20 km)
to completely relearn the idle and fuel
trim strategy. Note:
If you do not allow the engine to
relearn the idle and fuel trim strategy, the
idle quality of your vehicle may be adversely
affected until the engine computer
eventually relearns the idle trim and fuel
trim strategy.
Make sure that you dispose of old batteries
in an environmentally friendly way. Seek
advice from your local authority about
recycling old batteries.
CHECKING THE WIPER
BLADES Run the tip of your fingers over the edge of
the blade to check for roughness.
Clean the wiper blades with washer fluid
or water applied with a soft sponge or
cloth.
CHANGING THE FRONT WIPER
BLADES
1. Switch the ignition off.
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Exterior Chrome Parts
•
Apply a high quality-cleaning product
to bumpers and other chrome parts.
Follow the manufacturer ’s instructions.
We recommend Motorcraft Custom
Bright Metal Cleaner.
• Do not apply the cleaning product to
hot surfaces. Do not leave the cleaning
product on chrome surfaces longer
than the time recommended.
• Using non-recommended cleaners can
result in severe and permanent
cosmetic damage.
Note: Never use abrasive materials, for
example steel wool or plastic pads as they
can scratch the chrome surface.
Note: Do not use chrome cleaner, metal
cleaner or polish on wheels or wheel covers.
Exterior Plastic Parts
For routine cleaning we recommend
Motorcraft Detail Wash. If tar or grease
spots are present, we recommend
Motorcraft Bug and Tar Remover.
Stripes or Graphics (If Equipped)
Hand washing your vehicle is preferred
however, pressure washing may be used
under the following conditions:
• Do not use water pressure higher than
2,000 psi (14,000 kPa)
.
• Do not use water hotter than
179°F
(82°C).
• Use a spray with a
40° wide spray
angle pattern.
• Keep the nozzle at a
12 in (305 mm)
distance and 90° angle to your
vehicle's surface.
Note: Holding the pressure washer nozzle
at an angle to the vehicle's surface may
damage graphics and cause the edges to
peel away from the vehicle's surface. Underbody
Regularly clean the underside of your
vehicle using water. Keep body and door
drain holes free of debris or foreign
material.
Under Hood
For removing black rubber marks from
under the hood we recommend Motorcraft
Wheel and Tire Cleaner or Motorcraft Bug
and Tar Remover.
WAXING
Regular waxing is necessary to protect your
car's paint from the elements. We
recommend that you wash and wax the
painted surface once or twice a year.
When washing and waxing, park your
vehicle in a shaded area out of direct
sunlight. Always wash your vehicle before
applying wax.
•
Use a quality wax that does not contain
abrasives.
• Follow the manufacturer ’s instructions
to apply and remove the wax.
• Apply a small amount of wax in a
back-and-forth motion, not in circles.
• Do not allow wax to come in contact
with any non-body (low-gloss black)
colored trim. The wax will discolor or
stain the parts over time.
•Roof racks.
• Bumpers.
• Grained door handles.
• Side moldings.
• Mirror housings.
• Windshield cowl area.
• Do not apply wax to glass areas.
• After waxing, your car's paint should
feel smooth, and be free of streaks and
smudges.
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Leather Interior (If Equipped)
Note: Follow the same procedure as
cleaning leather seats for cleaning leather
instrument panels and leather interior trim
surfaces.
For routine cleaning, wipe the surface with
a soft, damp cloth and a mild soap and
water solution. Dry the area with a clean,
soft cloth.
For cleaning and removing stains such as
dye transfer, use a leather cleaning product
for automotive interiors.
Do not use the following products as these
may damage the leather:
• Oil and petroleum or silicone-based
leather conditioners.
• Household cleaners.
• Alcohol solutions.
• Solvents or cleaners intended
specifically for rubber, vinyl and
plastics.
Suede Micro Fiber Fabric
(If Equipped)
Note: Do not steam clean.
Note: To avoid spots or discoloration, clean
the entire surface.
Do not use the following products:
• Leather care products.
• Household cleaners.
• Alcoholic solutions.
• Spot removers.
• Shoe polish. To clean:
•
Remove dust and loose dirt with a
vacuum cleaner.
• Wipe the surface with a soft, damp
cloth and a mild soap and water
solution. Dry the area with a clean, soft
cloth.
• If a ring forms on the fabric after spot
cleaning, clean the entire area
immediately, but do not soak or the
ring will set.
Instrument Cluster Screens, LCD
Screens and Radio Screens
Note: Do not use abrasives, alcoholic
solvents or chemical solvents to clean the
instrument cluster screens, LCD screens or
radio screens. These cleaning products can
damage the screens.
Clean the instrument panel and cluster
lens with a clean, damp and soft cloth,
then use a clean, dry and soft cloth to dry
these areas.
Do not spray any liquid directly onto the
screens.
Do not use a microfiber cloth to clean the
bezel around the display screens as it could
damage the surface.
Rear Windows
Note: Do not use any abrasive materials to
clean the interior of the rear windows.
Note: Do not install stickers or labels to the
interior of the rear windows.
Mirrors
Do not clean the housing or glass of any
mirror with harsh abrasives, fuel or other
petroleum or ammonia-based cleaning
products.
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Engine.....................................................................
351
Fuel Tank............................................................... 353
Grease.................................................................... 354
Locks...................................................................... 354
Washer Reservoir............................................... 353
Capacities and Specifications - 2.5L.................................................................355
Air Conditioning System................................. 355
Automatic Transmission................................. 359
Brake System...................................................... 358
Engine.................................................................... 356
Fuel Tank.............................................................. 358
Grease................................................................... 360
Locks...................................................................... 359
Washer Reservoir............................................... 358
Capacities and Specifications................337
Cargo Nets.....................................................230
Installing the Net............................................... 230
Removing the Net.............................................. 232
Car Wash See: Cleaning the Exterior............................... 297
Catalytic Converter
......................................166
On-Board Diagnostics System..................... 166
Changing a Bulb..........................................288 Central High Mounted Brake Lamp............292
Front Fog Lamps................................................. 291
Headlamp............................................................ 289
Interior Lamps..................................................... 292
License Plate Lamp.......................................... 292
Rear Lamps........................................................... 291
Side Direction Indicator.................................. 290
Changing a Fuse
..........................................269
Fuse Types........................................................... 269
General Information......................................... 269
Passenger Compartment Fuse Box...........269
Changing a Road Wheel...........................330 Changing a Road Wheel...................................331
Dissimilar Spare Wheel and Tire Assembly
Information..................................................... 330
Stowing the Flat or Spare Tire...................... 334
Changing the 12V Battery
.........................284
Changing the Engine Air Filter - 2.0L Duratec-HE (MI4)/2.0L Flex Fuel, 1.5L
EcoBlue........................................................293
Changing the Engine Air Filter - 2.5L
................................................................294
Changing the Front Wiper Blades.........285 Changing the Rear Wiper Blades -
Vehicles With: Manual Liftgate...........286
Changing the Rear Wiper Blades - Vehicles With: Rear Cargo Doors........287
Changing the Wi-Fi Hotspot Name or Password - Vehicles With: SYNC
3......................................................................366
Changing the Wi-Fi Hotspot Name or Password - Vehicles Without: SYNC
3......................................................................366
Checking MyKey System Status...............63
Checking the Wiper Blades
.....................285
Child Restraint and Seatbelt Maintenance..................................................41
Child Restraint Positioning.........................32
Child Safety
.......................................................21
General Information............................................. 21
Child Safety Locks..........................................33 Left-Hand Side...................................................... 34
Right-Hand Side................................................... 34
Cigar Lighter
...................................................136
Cleaning Leather Seats..............................301
Cleaning Products
.......................................296
Cleaning the Exterior..................................297 Cleaning the Headlamps................................ 297
Exterior Chrome Parts..................................... 298
Exterior Plastic Parts........................................ 298
Stripes or Graphics........................................... 298
Underbody........................................................... 298
Under Hood......................................................... 298
Cleaning the Instrument Panel and Instrument Cluster Lens.........................301
Cleaning the Interior...................................299 Fabric, Carpets, Cloth Seats, Headliners
and Floor Mats............................................... 299
Instrument Cluster Screens, LCD Screens and Radio Screens...................................... 300
Leather Interior.................................................. 300
Mirrors................................................................... 300
Rear Windows.................................................... 300
Seatbelts.............................................................. 299
Storage Compartments, Cup Holders and Ashtrays............................................................ 301
Suede Micro Fiber Fabric............................... 300
Cleaning the Wheels..................................302
Cleaning the Windows and Wiper Blades...........................................................299
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2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Index
Switching Driver Alert On or Off.....................
211
Driver and Passenger Airbags...................44 Children and Airbags...........................................45
Proper Driver and Front Passenger Seating
Adjustment........................................................ 44
Driver Knee Airbag.........................................49
Driving Aids.....................................................210
Driving Hints...................................................247
Driving Through Water...............................248
DRL See: Daytime Running Lamps......................... 84
E
Eco......................................................................221 Eco Mode System Display............................... 221
Principle of Operation....................................... 221
Economical Driving
......................................247
Electromagnetic Compatibility..............446
Emergency Call Limitations.......................53
Emergency Call Requirements..................52
Emission Law
.................................................165
Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance.........166
Tampering With a Noise Control System............................................................... 165
End User License Agreement.................448 VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ................................ 448
Engine Block Heater....................................150 Using the Engine Block Heater....................... 151
Engine Coolant Check................................278 Adding Coolant................................................... 279
Coolant Change................................................. 280
Engine Coolant Temperature Management.................................................. 282
Fail-Safe Cooling............................................... 280
Recycled Coolant.............................................. 280
Severe Climates................................................. 280
Engine Cooling Fan - Diesel.....................278
Engine Cooling Fan - Gasoline................278
Engine Emission Control............................165
Engine Immobilizer See: Passive Anti-Theft System..................... 74
Engine Oil Check..........................................276 Adding Engine Oil............................................... 277
Engine Oil Dipstick - 1.5L EcoBlue.........276 Engine Oil Dipstick - 2.0L Duratec-HE
(MI4)/2.0L Flex Fuel/2.5L.....................276
Engine Specifications - 1.5L EcoBlue.........................................................337
Engine Specifications - 2.0L Duratec-HE (MI4)/2.0L Flex Fuel...............................338
Engine Specifications - 2.5L....................339
Entertainment..............................................390 Playing Music From a USB or Media
Player................................................................. 391
Streaming Music From a Bluetooth Device............................................................... 390
Using the Radio.................................................. 390
Environment......................................................17
Essential Towing Checks...........................241 Before Towing a Trailer.................................... 243
Hitches................................................................... 242
Launching or Retrieving a Boat or Personal Watercraft....................................................... 244
Safety Chains...................................................... 242
Trailer Brakes....................................................... 243
Trailer Lamps....................................................... 243
Trailer Towing Connector................................ 242
When Towing a Trailer..................................... 243
Event Data Recording See: Data Recording.............................................. 9
Export Unique Options
.................................16
Exterior Mirrors...............................................90 Adjusting the Mirrors.......................................... 90
Folding the Mirrors................................................ 91
F
Fan See: Engine Cooling Fan - Diesel.................278
See: Engine Cooling Fan - Gasoline............278
Fastening the Seatbelts..............................36 Seatbelt Locking Modes.................................... 37
Using Seatbelts During Pregnancy................36
Flat Tire See: Changing a Road Wheel....................... 330
Flat Tire Inflation See: Tire Sealant and Inflator Kit................306
Floor Mats......................................................248
Fog Lamps - Front See: Front Fog Lamps........................................ 86
Ford Credit
.........................................................13
US Only..................................................................... 13
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Ford Protect...................................................426
Ford Protect Extended Service Plan
(CANADA ONLY)........................................... 427
Ford Protect Extended Service Plans (U.S. Only).................................................................. 426
Front Fog Lamps............................................86 Front Fog Lamp Indicator................................. 86
Switching the Front Fog Lamps On or Off........................................................................\
. 86
Front Parking Aid..........................................189 Front Parking Aid Information
Messages........................................................... 191
Object Distance Indicator............................... 190
Front Passenger Sensing System............45
Front Wiper Blades See: Changing the Front Wiper Blades......285
Fuel and Refueling.......................................154
Fuel Consumption
........................................163
Advertised Capacity.......................................... 163
Fuel Economy...................................................... 163
Fuel Filler Funnel Location........................159
Fuel Quality - Diesel....................................154 Biodiesel................................................................ 156
Diesel Fuel Additives ......................................... 157
Fuel Requirements - Choosing The Right Fuel: Vehicles Operated Where Ultra Low
Sulfur Diesel Fuel Is Not Required ..........155
Fuel Requirements - Choosing The Right Fuel: Vehicles Operated Where Ultra Low
Sulfur Diesel Fuel Is Required (United
States/Canada/Puerto Rico/U.S. Virgin
Islands And Other Locales) ...................... 154
Fuel Quality - E85........................................158 Choosing the Right Fuel - Flex Fuel
Vehicles............................................................. 158
Switching Between E85 and Gasoline............................................................ 159
Fuel Quality - Gasoline...............................157 Choosing the Right Fuel................................... 157
Fuel Shutoff....................................................251 Ignition Switch..................................................... 251
Keyless Starting................................................... 251
Fuse Box Locations
.....................................263
Engine Compartment Fuse Box................... 263
Passenger Compartment Fuse Box............263
Fuses................................................................263
Fuse Specification Chart..........................264 Engine Compartment Fuse Box................... 264Passenger Compartment Fuse Box............267
G
Gauges...............................................................93 Engine Coolant Temperature Gauge............94
Fuel Gauge.............................................................. 93
Information Display............................................. 93
Gearbox See: Transmission............................................... 176
General Information on Radio Frequencies...................................................54
General Maintenance Information.......428 Multi-Point Inspection..................................... 430
Owner Checks and Services.......................... 429
Protecting Your Investment........................... 428
Why Maintain Your Vehicle?......................... 428
Why Maintain Your Vehicle at Your Dealership?..................................................... 428
Getting Assistance Outside the U.S. and Canada.........................................................259
Getting the Services You Need...............256 Away From Home.............................................. 256
Global Opening
..............................................90
H
Handbrake See: Parking Brake............................................. 182
Hazard Flashers
.............................................251
Headlamp Adjusting See: Adjusting the Headlamps..................... 287
Headlamp Exit Delay....................................84
Headrest See: Head Restraints......................................... 120
Head Restraints
............................................120
Adjusting the Head Restraint.......................... 121
Heated Exterior Mirrors
................................119
Heated Rear Window...................................118
Heated Seats..................................................135
Heated Windshield.......................................118
Heating See: Climate Control.......................................... 114
Hill Start Assist..............................................182 Switching the System On and Off...............183
Using Hill Start Assist....................................... 183
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Hints on Controlling the Interior Climate
- Vehicles With: Automatic
Temperature Control.................................116
Defogging or Clearing the Windshield of Thin Ice................................................................ 117
Defogging the Side Windows in Cold Weather.............................................................. 117
General Hints........................................................ 116
Quickly Cooling the Interior.............................. 117
Recommended Settings for Cooling............117
Recommended Settings for Heating............117
Hints on Controlling the Interior Climate - Vehicles With: Manual Temperature
Control.............................................................117
Defogging or Clearing the Windshield of Thin Ice............................................................... 118
Defogging the Side Windows in Cold Weather.............................................................. 118
General Hints......................................................... 117
Quickly Cooling the Interior............................. 118
Quickly Heating the Interior.............................. 117
Recommended Settings for Cooling............118
Recommended Settings for Heating............117
Hints on Driving With Anti-Lock Brakes............................................................182
Home Screen................................................384
Hood Lock See: Opening and Closing the Hood..........270
Horn.....................................................................78
I
Ignition Switch
...............................................139
Starting the Engine............................................ 140
Switching the Ignition Off............................... 139
Switching the Ignition On................................ 140
Switching the Ignition to Accessory Mode................................................................... 139
In California (U.S. Only).............................257
Information Displays
....................................98
General Information........................................... 98
Information Messages
...............................100
Active Park Assist.............................................. 100
Adaptive Cruise Control.................................... 101
Alarm........................................................................\
101
Automatic High Beam Control...................... 102
Auto-Start-Stop................................................. 102Blind Spot Information and Cross Traffic
Alert Systems.................................................. 103
Brake System....................................................... 103
Doors and Locks................................................. 104
Driver Alert............................................................ 104
Engine..................................................................... 104
Fuel System.......................................................... 105
Headlamps........................................................... 105
Hill Start Assist.................................................... 105
Lane Keeping System....................................... 105
Maintenance........................................................ 106
MyKey...................................................................... 107
Parking Aid............................................................ 107
Parking Brake....................................................... 108
Pre-Collision Assist........................................... 108
Rear Window Lock............................................. 108
Remote Control.................................................. 108
Selective Catalytic Reductant System.............................................................. 109
Stability Control.................................................... 111
Starting System..................................................... 111
Steering System.................................................... 111
Tire Pressure Monitoring System................... 112
Transmission......................................................... 112
Wireless Accessory Charging.......................... 113
Installing Child Restraints...........................23 Child Restraints..................................................... 23
Using Lap and Shoulder Belts......................... 23
Using Lower Anchors and Tethers for Children (LATCH)............................................ 25
Using Tether Straps............................................. 27
Instrument Cluster
.........................................93
Instrument Lighting Dimmer.....................83
Instrument Panel - LHD................................19
Instrument Panel - RHD...............................18
Interior Lamps
.................................................88
Courtesy Lamp..................................................... 88
Reading Lamps..................................................... 88
Interior Mirror - Vehicles With: Auto-Dimming Interior Mirror..................91
Interior Mirror - Vehicles Without: Auto-Dimming Interior Mirror..................91
Introduction.........................................................7
J
Jump Starting the Vehicle........................252 Connecting the Jumper Cables.................... 252
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Message Center
See: Information Displays................................. 98
Mirrors See: Windows and Mirrors............................... 89
Mobile Communications Equipment.......15
Motorcraft Parts - 1.5L EcoBlue.............340
Motorcraft Parts - 2.0L Duratec-HE (MI4)/2.0L Flex Fuel................................341
Motorcraft Parts - 2.5L..............................342
MyKey Settings
...............................................59
Configurable Settings......................................... 59
Non-Configurable Settings.............................. 59
MyKey – Troubleshooting - Vehicles With: Push Button Start...........................64
What is an admin key?...................................... 64
Why can I not clear the MyKeys?................... 64
Why can I not create a MyKey?...................... 64
Why can I not program a MyKey?.................. 64
Why can I not start the engine with a MyKey?................................................................ 65
Why does the MyKey distance not accumulate?..................................................... 65
MyKey – Troubleshooting - Vehicles Without: Push Button Start....................64
What is an admin key?...................................... 64
Why can I not clear the MyKeys?................... 64
Why can I not create a MyKey?...................... 64
Why can I not program a MyKey?.................. 64
Why does the MyKey distance not accumulate?..................................................... 64
MyKey ™
.............................................................59
Principle of Operation........................................ 59
N
Navigation......................................................393 Changing the Format of the Map................395
Live Traffic............................................................ 397
Michelin Travel Guide....................................... 397
Navigation Map Updates................................ 397
Route Guidance................................................. 395
Setting a Destination....................................... 394
Zoom...................................................................... 395
Network Connectivity................................362 Connecting the Vehicle to a Mobile
Network............................................................ 362
Network Connectivity – Troubleshooting........................................363 Normal Scheduled Maintenance
...........431
Intelligent Oil-Life Monitor™......................... 431
Maintenance Intervals..................................... 432
O
Oil Change Indicator Reset.......................277 Resetting the Oil Life Monitoring
System............................................................... 277
Oil Check See: Engine Oil Check....................................... 276
Opening and Closing the Hood..............270 Closing the Hood................................................. 271
Opening the Hood............................................. 270
Ordering Additional Owner's Literature.......................................................261
Obtaining a French Owner ’s Manual..........261
Overhead Console
.......................................138
Rear Door Storage Compartment................138
P
Parking Aids....................................................187 Principle of Operation....................................... 187
Parking Brake
.................................................182
Passive Anti-Theft System.........................74
Programming a Passive Key............................. 75
Programming a Remote Flip Key.................... 74
SecuriLock®........................................................... 74
Passive Key Backup Position.....................58
PATS See: Passive Anti-Theft System..................... 74
Perchlorate........................................................13
Personalized Settings
................................100
Measure Units..................................................... 100
Switching Chimes Off...................................... 100
Personal Safety System ™
..........................42
How Does the Personal Safety System
Work?.................................................................. 42
Phone...............................................................392 Android Auto....................................................... 393
Apple CarPlay..................................................... 393
Pairing Your Cell Phone for the First Time................................................................... 392
Text Messaging................................................... 392
Using Your Cell Phone..................................... 392
497
2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Index