Head Restraints
...........................................120
Manual Seats .................................................
122
Power Seats ...................................................
124
Rear Seats - Long Wheelbase, Vehicles With: Second Row Dual Captain Chairs
........................................................................\
.
125
Rear Seats - Short Wheelbase ...............
128
Rear Seats - Long Wheelbase, Vehicles With: 60/40 Split Second Row
Seating .........................................................
132
Heated Seats .................................................
135
Auxiliary Power Points
Auxiliary Power Points ...............................
136
Cigar Lighter ..................................................
136
Wireless Accessory Charging ...................
137
Storage Compartments
Overhead Console .......................................
138
Starting and Stopping the Engine
General Information ...................................
139
Ignition Switch ..............................................
139
Push Button Ignition Switch ...................
140
Starting a Gasoline Engine .......................
142
Starting a Flex Fuel Engine ......................
146
Starting a Diesel Engine ............................
148
Switching Off the Engine .........................
150
Engine Block Heater ...................................
150
Unique Driving Characteristics
Auto-Start-Stop ...........................................
152
Fuel and Refueling
Safety Precautions .....................................
154
Fuel Quality - Diesel ...................................
154
Fuel Quality - Gasoline ..............................
157
Fuel Quality - E85 .......................................
158Fuel Filler Funnel Location
.......................
159
Running Out of Fuel ...................................
159
Refueling ..........................................................
161
Fuel Consumption .......................................
163
Engine Emission Control
Emission Law ................................................
165
Catalytic Converter .....................................
166
Selective Catalytic Reductant System ........................................................................\
.
167
Diesel Particulate Filter .............................
170
Transmission
Automatic Transmission - 6-Speed Automatic Transmission .......................
176
Automatic Transmission - 8-Speed Automatic Transmission .......................
178
Brakes
General Information ....................................
181
Hints on Driving With Anti-Lock Brakes ........................................................................\
.
182
Parking Brake ................................................
182
Hill Start Assist .............................................
182
Traction Control
Principle of Operation ...............................
184
Using Traction Control ..............................
184
Stability Control
Principle of Operation ................................
185
Using Stability Control ..............................
186
Parking Aids
Principle of Operation ................................
187
Rear Parking Aid ...........................................
187
Front Parking Aid .........................................
189
Side Sensing System ..................................
191
Active Park Assist ........................................
193
Rear View Camera .....................................
200
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2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Table of Contents
Engine Cooling Fan - Gasoline
...............278
Engine Cooling Fan - Diesel ....................
278
Engine Coolant Check ...............................
278
Automatic Transmission Fluid Check ........................................................................\
282
Brake Fluid Check .......................................
283
Washer Fluid Check ...................................
283
Changing the 12V Battery ........................
284
Checking the Wiper Blades ....................
285
Changing the Front Wiper Blades ........
285
Changing the Rear Wiper Blades - Vehicles With: Manual Liftgate .........
286
Changing the Rear Wiper Blades - Vehicles With: Rear Cargo Doors ......
287
Adjusting the Headlamps ........................
287
Changing a Bulb .........................................
288
Changing the Engine Air Filter - 2.0L Duratec-HE (MI4)/2.0L Flex Fuel, 1.5L
EcoBlue ......................................................
293
Changing the Engine Air Filter - 2.5L ....
294
Drive Belt Routing - 1.5L EcoBlue .........
295
Drive Belt Routing - 2.0L Duratec-HE (MI4)/2.0L Flex Fuel .............................
295
Drive Belt Routing - 2.5L ..........................
295
Vehicle Care
Cleaning Products ......................................
296
Cleaning the Exterior .................................
297
Waxing ............................................................
298
Cleaning the Windows and Wiper Blades ........................................................................\
299
Cleaning the Interior ..................................
299
Cleaning the Instrument Panel and Instrument Cluster Lens .......................
301
Cleaning Leather Seats .............................
301
Repairing Minor Paint Damage .............
302
Cleaning the Wheels .................................
302
Vehicle Storage ...........................................
302
Wheels and Tires
General Information ..................................
305Tire Sealant and Inflator Kit
...................
306
Tire Care ...........................................................
311
Using Winter Tires ......................................
325
Using Snow Chains ....................................
325
Tire Pressure Monitoring System ..........
326
Changing a Road Wheel ..........................
330
Tire Pressures ...............................................
334
Lug Nuts .........................................................
335
Capacities and Specifications
Engine Specifications - 1.5L EcoBlue ........................................................................\
337
Engine Specifications - 2.0L Duratec-HE (MI4)/2.0L Flex Fuel .............................
338
Engine Specifications - 2.5L ...................
339
Motorcraft Parts - 1.5L EcoBlue ............
340
Motorcraft Parts - 2.0L Duratec-HE (MI4)/2.0L Flex Fuel ..............................
341
Motorcraft Parts - 2.5L .............................
342
Vehicle Identification Number ...............
343
Vehicle Certification Label ......................
344
Transmission Code Designation - 6-Speed Automatic Transmission
........................................................................\
344
Transmission Code Designation - 8-Speed Automatic Transmission
........................................................................\
345
Capacities and Specifications - 1.5L EcoBlue ......................................................
345
Capacities and Specifications - 2.0L Duratec-HE (MI4)/2.0L Flex Fuel .....
350
Capacities and Specifications - 2.5L ........................................................................\
355
Bulb Specification Chart .........................
360
Network Connectivity
Connecting the Vehicle to a Mobile Network ......................................................
362
Connecting the Vehicle to a Wi-Fi Network - Vehicles With: SYNC 3 ......
362
Network Connectivity – Troubleshooting ........................................................................\
363
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2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Table of Contents
Brake system
Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
Cruise control
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
Fan warning
Fasten seatbelt Flammable
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard flashers
Heated rear window
Windshield defrosting system
Interior luggage compartment
release
Jack
Keep out of reach of children
Lighting control
Low tire pressure warning
Maintain correct fluid level
Note operating instructions
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2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing IntroductionE270480 E71340 E71880 E231160 E67017 E161353
Fuel System
Description
Message
An early reminder of a low fuel condition.
Fuel Level Low
The fuel fill inlet may not be properly closed.
Check Fuel Fill Inlet
The system has malfunctioned. Have your vehicle checked
as soon as possible.
Fuel Pressure Low
The system detects there is excess water in the fuel filter.
Have your vehicle checked as soon as possible.
Water in Fuel Drain Filter
Headlamps Description
Message
Displays if an electrical malfunction occurs with the headlamp
system. Have your vehicle checked as soon as possible.
Check Headlamp System
See manual
Hill Start Assist Description
Message
The system is not available. Have your vehicle checked as
soon as possible. See Hill Start Assist (page 182).
Hill Start Assist Not
Available
Lane Keeping System Description
Message
The system has malfunctioned. Have your vehicle checked
as soon as possible.
Lane Keeping Sys.
Malfunction Service
Required
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2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Information Displays
Note:
Do not use razor blades or other
sharp objects to clean or remove decals
from the inside of the heated rear window.
The vehicle Warranty may not cover
damage caused to the heated rear window
grid lines.
HEATED EXTERIOR MIRRORS
When you switch the heated rear window
on, the heated exterior mirrors turn on.
Note: Do not remove ice from the mirrors
with a scraper or adjust the mirror glass
when it is frozen in place.
Note: Do not clean the mirror housing or
glass with harsh abrasives, fuel or other
petroleum-based cleaning products. The
vehicle warranty may not cover damage
caused to the mirror housing or glass.
CABIN AIR FILTER
Your vehicle is equipped with a cabin air
filter. It is located behind the center
console.
If your vehicle has rear climate control. The
cabin air filter is under the driver seat.
The particulate filtration system reduces
the concentration of airborne particles
such as dust, spores and pollen in the air
supplied to the interior of your vehicle.
Note: Make sure you have a cabin air filter
installed at all times. This prevents foreign
objects from entering the system. Running
the system without a filter in place could
result in degradation or damage to the
system. The particulate filtration system gives you
and your passengers the following
benefits:
•
It improves your driving comfort by
reducing particle concentration.
• It improves the interior compartment
cleanliness.
• It protects the climate control
components from particle deposits.
Replace the filter element at regular
intervals. See Replacement Parts
Recommendation (page 14).
For additional cabin air filter information,
or to replace the filter element, see an
authorized dealer.
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Note:
Do not blend used engine oil with
diesel fuel under any circumstances.
Blending used oil with the fuel will
significantly increase your vehicle ’s exhaust
emissions and reduce engine life due to
increased internal wear.
We recommend Top Tier diesel fuel where
available to help minimize engine deposits
and maintain optimal vehicle and engine
performance. For additional information,
refer to www.toptiergas.com.
You should use Ultra-Low Sulfur Diesel
fuel (also known as ULSD) designated as
number 1-D or 2-D with a maximum of
15-ppm sulfur in your diesel vehicle. You
may operate your vehicle on diesel fuels
containing up to 20% biodiesel, also
known as B20. These fuels should meet
the ASTM D975 diesel or the ASTM D7467
B6-B20 biodiesel industry specifications.
Outside of North America, use fuels
meeting EN590 or equivalent local market
standard. Using low sulfur diesel fuel
(16-500 ppm) or high sulfur
diesel fuel (greater than 500
ppm) in your diesel engine will cause
certain emission components to
malfunction which may also cause the
service engine soon light to illuminate
indicating an emissions-related concern.
Diesel fuel is adjusted seasonally for cold
temperature. For best results at
temperatures below 19°F (-7°C), we
recommended using a diesel fuel which
has been seasonally adjusted for the
ambient conditions. Fuel Requirements - Choosing The
Right Fuel: Vehicles Operated
Where Ultra Low Sulfur Diesel Fuel
Is Not Required
For the engine to operate reliably on
low-sulfur or high-sulfur diesel fuel, the
engine must be a factory built high-sulfur
engine (available as a dealer order option
for select markets) or an ultra low sulfur
diesel fuel configured engine that has been
retrofitted for high-sulfur diesel fuel using
Ford Motor Company dealer service parts.
Failure to use retrofit components other
than those available through your
authorized dealer will result in coolant
system damage, engine overheating,
selective catalyst reduction system or
diesel particulate filter damage and
possible base engine damage.
Use only a diesel engine configured for use
with high sulfur diesel fuel in markets with
diesel fuel that has sulfur content greater
than 15 ppm. Using low sulfur diesel fuel
(16–500 ppm) or high sulfur diesel fuel
(greater than 500 ppm) in a diesel engine
designed to use only Ultra Low Sulfur
Diesel fuel may result in damage to engine
emission control devices and the
aftertreatment system, potentially
rendering the vehicle inoperable.
Vehicles with engines configured for use
with high sulfur diesel fuel are only
available for sale in countries where ultra
low sulfur diesel fuel is generally not
available or mandated by the government.
Vehicles originally sold in a ultra low sulfur
diesel fuel market that are subsequently
exported to non- ultra low sulfur diesel fuel
markets will need to be retrofitted at the
customer
’s expense using Ford authorized
dealer service parts in order to be reliably
operated on non- ultra low sulfur diesel
fuel.
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Biodiesel
WARNING: Do not mix diesel with
gasoline, gasohol or alcohol. This could
cause an explosion.
Note: Do not use home heating oil,
agricultural fuel, raw fats and oils, waste
cooking greases, biodiesel greater than 20%
or any diesel not intended for highway use.
Damage to the fuel injection system, engine
and exhaust catalyst, and diesel particulate
filter can occur if you use an improper fuel.
Red dye is used to identify fuels intended
for agricultural and non-highway use.
You may operate your vehicle on diesel
fuels containing up to 20% biodiesel, also
known as B20.
Biodiesel fuel is a chemically converted
product from renewable fuel sources, such
as vegetable oils, animal fats and waste
cooking greases.
To help achieve acceptable engine
performance and durability when using
biodiesel in your vehicle:
• Confirm the biodiesel content of the
fuel to be B20 (20% biodiesel) or less
• Only use biodiesel fuel of good quality
that complies with industry standards
• Follow the recommended service
maintenance intervals
See General
Maintenance Information (page 428).
• Do not store biodiesel fuel in the fuel
tank for more than 1 month
• Consider changing brands or reducing
biodiesel content if you have cold
temperature fuel gelling issues or a
frequent LOW FUEL PRESSURE
message appearing Use of biodiesel in concentrations greater
than 20% may cause damage to your
vehicle, including engine and/or exhaust
after-treatment hardware (exhaust
catalyst and particulate filter) failures.
Concentrations greater than 20% can also
cause fuel filter restrictions that may result
in a lack of power or damage to fuel
system components, including fuel pump
and fuel injector failures.
We recommend SAE 5W-40 oil for fuels
with greater than 5% biodiesel (B5). For
more information about oil change
intervals and other maintenance when
operating on biodiesel
See Special
Operating Conditions Scheduled
Maintenance
(page 434).
Look for a label on the fuel pump to
confirm the amount of biodiesel contained
in a diesel fuel. Biodiesel content is often
indicated with the letter B followed by the
percent of biodiesel in the fuel. For
example, B20 indicates a fuel containing
20% biodiesel. Ask the service station
attendant to confirm the biodiesel content
of a diesel fuel if you do not see a label on
the fuel pump.
Biodiesel fuels degrade more easily than
diesel fuels not containing biodiesel and
should not be stored in the fuel tank for
more than 1 month. If you plan to park or
store your vehicle for more than 1 month,
then you should empty your vehicle fuel
tank of biodiesel fuel. You should fill the
tank with a pure petroleum-based diesel
fuel and run your vehicle for a minimum of
30 minutes.
Note: Degraded or oxidized biodiesel can
damage fuel system seals and plastics and
corrode steel parts.
During cold weather, if you have problems
operating on biodiesel, you may need to
use a diesel fuel with lower biodiesel
content, try another brand, or discontinue
the use of biodiesel.
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2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Fuel and Refueling
EMISSION LAW
WARNING: Do not remove or alter
the original equipment floor covering or
insulation between it and the metal floor
of the vehicle. The floor covering and
insulation protect occupants of the
vehicle from the engine and exhaust
system heat and noise. On vehicles with
no original equipment floor covering
insulation, do not carry passengers in a
manner that permits prolonged skin
contact with the metal floor. Failure to
follow these instructions may result in
fire or personal injury.
U.S. federal laws and certain state laws
prohibit removing or rendering inoperative
emission control system components.
Similar federal or provincial laws may
apply in Canada. We do not approve of any
vehicle modification without first
determining applicable laws. Tampering with emissions
control systems including
related sensors or the Diesel
Exhaust Fluid system can result in reduced
engine power and the illumination of the
service engine soon light. Tampering With a Noise Control
System
Federal laws prohibit the following acts:
•
Removal or rendering inoperative by
any person other than for purposes of
maintenance.
• Repair or replacement of any device or
element of the design incorporated into
a new vehicle for the purpose of noise
control prior to its sale or delivery to
the ultimate purchaser or while it is in
use.
• The use of the vehicle after any person
removes or renders inoperative any
device or element of the design.
The U.S. Environmental Protection Agency
may presume to constitute tampering as
follows:
• Removal of hood blanket, fender apron
absorbers, fender apron barriers,
underbody noise shields or acoustically
absorptive material.
• Tampering or rendering inoperative the
engine speed governor, to allow engine
speed to exceed manufacturer
specifications.
If the engine does not start, runs rough,
experiences a decrease in engine
performance, experiences excess fuel
consumption or produces excessive
exhaust smoke, check for the following:
• A plugged or disconnected air inlet
system hose.
• A plugged engine air filter element.
• Water in the fuel filter and water
separator.
• A clogged fuel filter.
• Contaminated fuel.
• Air in the fuel system, due to loose
connections.
• An open or pinched sensor hose.
• Incorrect engine oil level.
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2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Engine Emission Control