2020 FORD TRANSIT CONNECT bluetooth

The touchscreen allows you quick access
to all of your comfort, navigation,
communication and entertainment
options. Using the status and feature bar
you can quickly select the feature you want
to use.
Note:
Your system is equipped with a
feature that allows you to access and
control audio features for 10 minutes after
you switch the ignition off (and no doors
open).
The Status Bar
Additional icons also display in the status
bar depending on market, vehicle options
and current operation. If a feature is not
active, the icon does not display. Certain
icons may move to the left or right
depending on what options are active. Cell phone microphone muted. Audio system muted.
Software update installed.
Wi-Fi connected.
Cell phone roaming.
Text message received.
911 Assist off.
Cell phone network signal
strength.
Messages may also appear in the status
bar to provide you with notifications. You
can select the message to view the
associated feature.
Feature Bar Functions
Feature Bar Item
Allows you to control the media playing in
your vehicle. You can control all audio
features including AM, FM and satellite
radio, CDs, and media streaming over a
Bluetooth device or through a USB
connection.
Audio
Allows you to make calls, receive calls, and
access the phonebook of your connected
device.
Phone
Allows you to see your vehicle's location on
a virtual road map, get driving directions to
your destination and find points of interest
along your route.
Navigation
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2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing SYNC™ 3

Functions
Feature Bar Item
(If equipped) Connect and control SYNC 3 compatible
apps running on your iPhone or Android
device. Also, access built-in additional
features such as SiriusXM Traffic and Travel
Link (if equipped).
Apps
You can customize your system with
various settings for the touchscreen display,
feature preferences, and how you want to
interact with your vehicle.
Settings
Cleaning the Touchscreen
You can remove fingerprints with a dry,
clean, soft cloth.
If dirt or fingerprints are still on the screen,
apply a small amount of alcohol to the
cloth and try to clean it again.
Note: Do not use detergent or any type of
solvent to clean the touchscreen.
Note: Do not pour or spray alcohol onto the
touchscreen.
Using Voice Recognition
Using voice commands allows you to keep
your hands on the wheel and focus on
what is in front of you. The system provides
feedback through audible tones, prompts,
questions and spoken confirmations
depending on the situation and the chosen
level of interaction (voice settings).
The system also asks short questions
(confirmation prompts) when it is not sure
of your request or when there are multiple
possible responses to your request.
When using voice commands, words and
icons may appear in the status bar
indicating the status of the voice command
session. See Using Voice Recognition
(page 384). Using the Controls on the Steering
Wheel
Depending on your vehicle and option
package, you can use different controls on
your steering wheel to interact with the
touchscreen system in different ways.
VOL:
Control the volume of audio output.
Mute:
Mute the audio output.
Voice:
Press to start a voice session. Press
again to stop the voice prompt and
immediately begin speaking. Press and
hold to end a voice session.
SEEK NEXT:
• While in radio mode, press to seek
between memory presets.
• While in USB, Bluetooth Audio or CD
mode, press to seek between songs or
press and hold to fast seek.
SEEK PREVIOUS:
• While in radio mode, press to seek
between memory presets.
• While in USB, Bluetooth Audio or CD
mode, press to seek between songs or
press and hold to fast seek.
PHONE ACCEPT:
Press to answer a call
or switch between calls.
PHONE REJECT:
Press to end a call or
reject an incoming call.
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2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing SYNC™ 3

•
Screens crowded with information,
such as Point of Interest reviews and
ratings, SiriusXM Traffic and Travel Link
sports scores, movie times or ski
conditions.
• Any action that requires you to use a
keyboard is restricted, such as entering
a navigation destination or editing
information. •
All lists are limited so the user can view
fewer entries (such as phone contacts
or recent phone call entries).
See the following table for more specific
examples. Restricted features
Pairing a Bluetooth phone.
Cellular Phone
Browsing of list entries is limited for phone contacts and
recent phone calls.
Editing the keypad code.
System Functionality
Enabling Valet Mode.
Editing settings while the rear view camera or active park
assist are active.
Editing Wi-Fi settings.
Wi-Fi
Editing the list of wireless networks.
Connecting to a new Wi-Fi network.
Viewing received text messages.
Text Messages
Using the keyboard to enter a destination.
Navigation
Adding or editing Navigation Favorites entries or Avoid
Areas.
Creating a SYNC Owner Account
Why do I need a SYNC owner account?
• Essential for keeping up with the latest
software and connected features.
• Access to customer support for any
questions you may have.
• Maintain account permissions.
Visit the website to sign up and register. Website
www.owner.ford.com
www.syncmyride.ca
www.syncmaroute.ca
Updating Your System
You can choose to download the update
onto a USB drive or use Wi-Fi to deliver
automatic updates.
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2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing SYNC™ 3

Description
Voice Command
Go to the next page.
Next Page
Go to the previous page.
Previous Page
1 Add the name of the feature to the command.
Entertainment
Audio Source Description
Voice Command
Use the radio.
Radio
Use the CD player.
CD Player
Use a Bluetooth device.
Bluetooth Stereo
Use a USB or media player.
USB
Radio Description
Voice Command
Listen to AM radio.
AM
Tune to a specific AM frequency.1
AM ___
Listen to DAB radio.
DAB
Listen to FM radio.
FM
Tune to a specific FM frequency.1
FM ___
1 Add the radio frequency to two decimal places to the command.
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2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing SYNC™ 3

Phone
Description
Voice Command
Pair a cell phone or Bluetooth enabled device.
Pair Phone
Redial the last number that you dialed.
Redial
Dial a number.1
Dial ___
Call a specific contact from your phonebook. 2
Call ___
Call a specific contact from your phonebook at a
specific location.3
Call ___ ___
Listen to a text message.
Listen to Message
Listen to a specific text message from a list of text
messages.
Listen to Message ___
Reply to the last text message.
Reply to Message
1 Add the number you want to dial to the command.
2 Add a contact name from your phonebook to the command. Say the first and last name
of your contact exactly as it appears on your device.
3 Add a contact name and location from your phonebook to the command. Say the first
and last name of your contact exactly as it appears on your device.
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2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing SYNC™ 3

Automatic Blower Motor Speed
Reduction
If necessary, the system decreases the
blower motor speed when you are using
voice commands to reduce the amount of
background noise in your vehicle. It returns
to normal when you are finished.
Switching Automatic Blower Motor
Speed Reduction Off
Simultaneously press the A/C and
recirculated air buttons.
ENTERTAINMENT Select the entertainment option
on the feature bar.
Audio source. Select to choose
a different audio source.
A
Presets. Swipe left to view more
presets.
B
Using the Radio
Setting a Radio Station Using the
Touchscreen
Directly Tuning a Radio Station
Select
Sources.
Select
AM or FM. Select
Frequency.
Enter the frequency of the radio station
and select
Enter.
Note: You must enter the frequency to two
decimal places.
Selecting a Radio Station From a List
Select
Sources.
Select
FM or DAB.
Select
Station.
Select a radio station from the list.
Switching Traffic Announcements On
Select
Traffic (TA).
Note: If you switch traffic announcements
on, traffic announcements broadcast by
radio stations interrupt the current audio
source to help you plan your route.
Storing a Radio Station
You can use the different sets of presets
to allow different drivers to store their
favorite radio stations.
Set a radio station.
Select
Presets.
Note: Only do this if you wish to select a
different set of presets.
Press and hold one of the preset buttons.
Note: The radio briefly mutes to indicate
the radio station has been stored.
Streaming Music From a Bluetooth
Device
Check the compatibility of your device on
the regional Ford website.
Pair your device. See
Phone (page 392).
Select
Sources. Select Bluetooth.
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2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing SYNC™ 3 E271797

Searching for Tracks on a Bluetooth
Device
Select Browse.
Select a track.
Note: Select the cover art to view
information about the current track.
Repeating Tracks on a Bluetooth
Device Select the repeat icon to repeat
tracks.
Note: You can repeat one track or all tracks
on an audio format Bluetooth device. You
can repeat one track, all tracks or all tracks
in one folder on a Bluetooth device.
Note: A small number one appears next to
the repeat icon to indicate that a track is set
to repeat. A small folder icon appears next
to it to indicate that a folder is set to repeat
Playing Tracks on a Bluetooth Device
in a Random Order Select to play tracks in a random
order.
Playing Music From a USB or Media
Player
Connect your device to a USB port.
Select
Sources. Select USB.
Note: The system indexes your music
before you can play it.
Searching for Tracks on a USB or Media
Player
Select
Browse.
Select a track.
Note: Select the cover art to view
information about the current track. Note:
You can also browse by album, artist,
audiobook, genre, playlist, podcast or track
name.
Repeating Tracks on a USB or Media
Player Select the repeat icon to repeat
tracks.
Note: You can repeat one track or all tracks
on an audio format USB or media player.
You can repeat one track, all tracks or all
tracks in one folder on a USB or media
player.
Note: A small number one appears next to
the repeat icon to indicate that a track is set
to repeat. A small folder icon appears next
to it to indicate that a folder is set to repeat
Supported Devices
The system supports most USB and media
players, including iOS and Android devices.
Supported File Formats
The system supports the following file
formats:
• MP3, MP4, WMA, WAV, AAC, AIFF, APE,
DSD, and FLAC audio file formats.
• MP3, WMA, WAV, M4A, M4B, AAC, and
FLAC file extensions.
• FAT, exFAT, and NTFS file systems.
Audio File Metadata
The system organizes files on your USB or
media player by metadata tags. Metadata
tags contain information about the file. If
the metadata tags for the files on your USB
or media player contain no information,
the system classifies them as unknown.
The system can index up to 50000 tracks
on a USB device or media player, and up
to 10 devices.
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2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing SYNC™ 3

PHONE
WARNING: Driving while
distracted can result in loss of vehicle
control, crash and injury. We strongly
recommend that you use extreme
caution when using any device that may
take your focus off the road. Your
primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
Check the compatibility of your device on
the local Ford website.
Pairing Your Cell Phone for the
First Time
Go to the settings menu on your cell phone
and switch Bluetooth on. Select the phone option on the
feature bar.
1. Select
Add Phone.
Note: A prompt alerts you to search for your
vehicle on your cell phone.
2. Select your vehicle on your cell phone.
Note: A number appears on your cell phone
and on the touchscreen.
3. Confirm that the number on your cell phone matches the number on the
touchscreen.
Note: The touchscreen indicates that you
have successfully paired your cell phone.
4. Download the phonebook from your cell phone when you are prompted. Note:
If you pair more than one cell phone,
use the phone settings to specify the
primary phone. You can change this setting
at any time.
Using Your Cell Phone
Recent Call List
Display and select an entry from a list of
previous calls.
Contacts
Alphabetically sort your contacts. See
Settings
(page 398).
Phone Settings
Change ring tones, alerts or pair another
phone.
Do Not Disturb
Reject incoming calls and switch ring tones
and alerts off.
Phone Keypad
Directly dial a number.
Mute
Mute your cell phone microphone.
Text Messaging
Setting Text Message Notification
iOS
1. Go to the settings menu on your cell phone.
2. Select Bluetooth.
3. Select the information icon to the right
of your vehicle.
4. Switch text message notification on.
Android
1. Go to the settings menu on your cell phone.
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2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing SYNC™ 3