Head Restraints
...........................................120
Manual Seats .................................................
122
Power Seats ...................................................
124
Rear Seats - Long Wheelbase, Vehicles With: Second Row Dual Captain Chairs
........................................................................\
.
125
Rear Seats - Short Wheelbase ...............
128
Rear Seats - Long Wheelbase, Vehicles With: 60/40 Split Second Row
Seating .........................................................
132
Heated Seats .................................................
135
Auxiliary Power Points
Auxiliary Power Points ...............................
136
Cigar Lighter ..................................................
136
Wireless Accessory Charging ...................
137
Storage Compartments
Overhead Console .......................................
138
Starting and Stopping the Engine
General Information ...................................
139
Ignition Switch ..............................................
139
Push Button Ignition Switch ...................
140
Starting a Gasoline Engine .......................
142
Starting a Flex Fuel Engine ......................
146
Starting a Diesel Engine ............................
148
Switching Off the Engine .........................
150
Engine Block Heater ...................................
150
Unique Driving Characteristics
Auto-Start-Stop ...........................................
152
Fuel and Refueling
Safety Precautions .....................................
154
Fuel Quality - Diesel ...................................
154
Fuel Quality - Gasoline ..............................
157
Fuel Quality - E85 .......................................
158Fuel Filler Funnel Location
.......................
159
Running Out of Fuel ...................................
159
Refueling ..........................................................
161
Fuel Consumption .......................................
163
Engine Emission Control
Emission Law ................................................
165
Catalytic Converter .....................................
166
Selective Catalytic Reductant System ........................................................................\
.
167
Diesel Particulate Filter .............................
170
Transmission
Automatic Transmission - 6-Speed Automatic Transmission .......................
176
Automatic Transmission - 8-Speed Automatic Transmission .......................
178
Brakes
General Information ....................................
181
Hints on Driving With Anti-Lock Brakes ........................................................................\
.
182
Parking Brake ................................................
182
Hill Start Assist .............................................
182
Traction Control
Principle of Operation ...............................
184
Using Traction Control ..............................
184
Stability Control
Principle of Operation ................................
185
Using Stability Control ..............................
186
Parking Aids
Principle of Operation ................................
187
Rear Parking Aid ...........................................
187
Front Parking Aid .........................................
189
Side Sensing System ..................................
191
Active Park Assist ........................................
193
Rear View Camera .....................................
200
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Engine Cooling Fan - Gasoline
...............278
Engine Cooling Fan - Diesel ....................
278
Engine Coolant Check ...............................
278
Automatic Transmission Fluid Check ........................................................................\
282
Brake Fluid Check .......................................
283
Washer Fluid Check ...................................
283
Changing the 12V Battery ........................
284
Checking the Wiper Blades ....................
285
Changing the Front Wiper Blades ........
285
Changing the Rear Wiper Blades - Vehicles With: Manual Liftgate .........
286
Changing the Rear Wiper Blades - Vehicles With: Rear Cargo Doors ......
287
Adjusting the Headlamps ........................
287
Changing a Bulb .........................................
288
Changing the Engine Air Filter - 2.0L Duratec-HE (MI4)/2.0L Flex Fuel, 1.5L
EcoBlue ......................................................
293
Changing the Engine Air Filter - 2.5L ....
294
Drive Belt Routing - 1.5L EcoBlue .........
295
Drive Belt Routing - 2.0L Duratec-HE (MI4)/2.0L Flex Fuel .............................
295
Drive Belt Routing - 2.5L ..........................
295
Vehicle Care
Cleaning Products ......................................
296
Cleaning the Exterior .................................
297
Waxing ............................................................
298
Cleaning the Windows and Wiper Blades ........................................................................\
299
Cleaning the Interior ..................................
299
Cleaning the Instrument Panel and Instrument Cluster Lens .......................
301
Cleaning Leather Seats .............................
301
Repairing Minor Paint Damage .............
302
Cleaning the Wheels .................................
302
Vehicle Storage ...........................................
302
Wheels and Tires
General Information ..................................
305Tire Sealant and Inflator Kit
...................
306
Tire Care ...........................................................
311
Using Winter Tires ......................................
325
Using Snow Chains ....................................
325
Tire Pressure Monitoring System ..........
326
Changing a Road Wheel ..........................
330
Tire Pressures ...............................................
334
Lug Nuts .........................................................
335
Capacities and Specifications
Engine Specifications - 1.5L EcoBlue ........................................................................\
337
Engine Specifications - 2.0L Duratec-HE (MI4)/2.0L Flex Fuel .............................
338
Engine Specifications - 2.5L ...................
339
Motorcraft Parts - 1.5L EcoBlue ............
340
Motorcraft Parts - 2.0L Duratec-HE (MI4)/2.0L Flex Fuel ..............................
341
Motorcraft Parts - 2.5L .............................
342
Vehicle Identification Number ...............
343
Vehicle Certification Label ......................
344
Transmission Code Designation - 6-Speed Automatic Transmission
........................................................................\
344
Transmission Code Designation - 8-Speed Automatic Transmission
........................................................................\
345
Capacities and Specifications - 1.5L EcoBlue ......................................................
345
Capacities and Specifications - 2.0L Duratec-HE (MI4)/2.0L Flex Fuel .....
350
Capacities and Specifications - 2.5L ........................................................................\
355
Bulb Specification Chart .........................
360
Network Connectivity
Connecting the Vehicle to a Mobile Network ......................................................
362
Connecting the Vehicle to a Wi-Fi Network - Vehicles With: SYNC 3 ......
362
Network Connectivity – Troubleshooting ........................................................................\
363
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2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Table of Contents
ABOUT THIS MANUAL
Thank you for choosing Ford. We
recommend that you take some time to
get to know your vehicle by reading this
manual. The more that you know about
your vehicle, the greater the safety and
pleasure you will get from driving it.
WARNING: Driving while
distracted can result in loss of vehicle
control, crash and injury. We strongly
recommend that you use extreme
caution when using any device that may
take your focus off the road. Your
primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
Note: This manual describes product
features and options available throughout
the range of available models, sometimes
even before they are generally available. It
may describe options not fitted to the
vehicle you have purchased.
Note: Some of the illustrations in this
manual may show features as used in
different models, so may appear different
to you on your vehicle.
Note: Always use and operate your vehicle
in line with all applicable laws and
regulations.
Note: Pass on this manual when selling
your vehicle. It is an integral part of your
vehicle.
This manual may qualify the location of a
component as left-hand side or right-hand
side. The side is determined when facing
forward in the seat. Right-hand side.
A
Left-hand side.
B
SYMBOLS GLOSSARY
These are some of the symbols you may
see on your vehicle. Air conditioning system
Air conditioning system lubricant
type
Anti-lock braking system
Avoid smoking, flames or sparks
Battery
Battery acid
Brake fluid - non petroleum
based
Brake system
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Brake system
Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
Cruise control
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
Fan warning
Fasten seatbelt Flammable
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard flashers
Heated rear window
Windshield defrosting system
Interior luggage compartment
release
Jack
Keep out of reach of children
Lighting control
Low tire pressure warning
Maintain correct fluid level
Note operating instructions
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Horn control
Panic alarm
Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
Requires registered technician
Safety alert
See Owner's Manual
See Service Manual
Service engine soon
Passenger airbag activated
Passenger airbag deactivated
Side airbag Shield the eyes
Stability control
Hill descent control
Trail control
Windshield wiping system
Windshield wash and wipe
DATA RECORDING WARNING: Do not connect
wireless plug-in devices to the data link
connector. Unauthorized third parties
could gain access to vehicle data and
impair the performance of safety related
systems. Only allow repair facilities that
follow our service and repair instructions
to connect their equipment to the data
link connector.
We respect your privacy and are
committed to protecting it. The
information contained in this publication
was correct at the time of going to print,
but as technology rapidly changes, we
recommend that you visit the regional Ford
website for the latest information.
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Your vehicle has electronic control units
that have data recording functionality and
the ability to permanently or temporarily
store data. This data could include
information on the condition and status of
your vehicle, vehicle maintenance
requirements, events and malfunctions.
The types of data that can be recorded are
described in this section. Some of the data
recorded is stored in event logs or error
logs.
Note:
Error logs are reset following a service
or repair.
Note: We may provide information in
response to requests from law enforcement,
other government authorities and third
parties acting with lawful authority or
through a legal process. Such information
could be used by them in legal proceedings.
Data recorded includes, for example:
• Operating states of system
components, for example, fuel level,
tire pressure and battery charge level.
• Vehicle and component status, for
example, wheel speed, deceleration,
lateral acceleration and seatbelt
status.
• Events or errors in essential systems,
for example, headlamps and brakes.
• System responses to driving situations,
for example, airbag deployment and
stability control.
• Environmental conditions, for example,
temperature.
Some of this data, when used in
combination with other information, for
example, an accident report, damage to a
vehicle or eyewitness statements, could
be associated with a specific person. Service Data
Service data recorders in your vehicle are
capable of collecting and storing
diagnostic information about your vehicle.
This potentially includes information about
the performance or status of various
systems and modules in the vehicle, such
as engine, throttle, steering or brake
systems. In order to properly diagnose and
service your vehicle, Ford Motor Company
(Ford of Canada in Canada), and service
and repair facilities may access or share
among them vehicle diagnostic
information received through a direct
connection to your vehicle when
diagnosing or servicing your vehicle.
Additionally, Ford Motor Company (Ford
of Canada, in Canada) may, where
permitted by law, use vehicle diagnostic
information for vehicle improvement or
with other information we may have about
you, for example, your contact information,
to offer you products or services that may
interest you. Data may be provided to our
service providers such as part suppliers
that may help diagnose malfunctions, and
who are similarly obligated to protect data.
We retain this data only as long as
necessary to perform these functions or to
comply with law. We may provide
information where required in response to
official requests to law enforcement or
other government authorities or third
parties acting with lawful authority or court
order, and such information may be used
in legal proceedings. For U.S. only (if
equipped), if you choose to use connected
apps and services, you consent that certain
diagnostic information may also be
accessed electronically by Ford Motor
Company and Ford authorized service
facilities, and that the diagnostic
information may be used to provide
services to you, personalizing your
experience, troubleshoot, and to improve
products and services and offer you
products and services that may interest
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2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Introduction
you, where permitted by law. For Canada
only, for more information, please review
the Ford of Canada privacy policy at
www.ford.ca, including our U.S. data
storage and use of service providers in
other jurisdictions who may be subject to
legal requirements in Canada, the United
States and other countries applicable to
them, for example, lawful requirements to
disclose personal information to
governmental authorities in those
countries.
Event Data
This vehicle is equipped with an event data
recorder. The main purpose of an event
data recorder is to record, in certain crash
or near crash-like situations, such as an
airbag deployment or hitting a road
obstacle; this data assist in understanding
how a vehicle
’s systems performed. The
event data recorder is designed to record
data related to vehicle dynamics and
safety systems for a short period of time,
typically 30 seconds or less.
The event data recorder in this vehicle is
designed to record such data as:
• How various systems in your vehicle
were operating;
• Whether or not the driver and
passenger seatbelts were
buckled/fastened;
• How far (if at all) the driver was
depressing the accelerator and/or the
brake pedal; and
• How fast the vehicle was traveling; and
• Where the driver was positioning the
steering wheel.
This data can help provide a better
understanding of the circumstances in
which crashes and injuries occur. Note:
Event data recorder data is recorded
by your vehicle only if a non-trivial crash
situation occurs; no data is recorded by the
event data recorder under normal driving
conditions and no personal data or
information (e.g., name, gender, age, and
crash location) is recorded. However, other
parties, such as law enforcement, could
combine the event data recorder data with
the type of personally identifying data
routinely acquired during a crash
investigation.
To read data recorded by an event data
recorder, special equipment is required,
and access to the vehicle or the event data
recorder is needed. In addition to the
vehicle manufacturer, other parties, such
as law enforcement, that have such special
equipment, can read the information if they
have access to the vehicle or the event
data recorder.
Comfort, Convenience and
Entertainment Data
Your vehicle has electronic control units
that have the ability to store data based
on your personalized settings. The data is
stored locally in the vehicle or on devices
that you connect to it, for example, a USB
drive or digital music player. You can delete
some of this data and also choose whether
to share it through the services to which
you subscribe. See Settings (page 398).
Comfort and Convenience Data
Data recorded includes, for example:
• Seat and steering wheel position.
• Climate control settings.
• Radio presets.
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2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Introduction
Pregnant women should always wear their
seatbelt. The lap belt portion of a
combination lap and shoulder belt should
be positioned low across the hips below
the belly and worn as tight as comfort
allows. The shoulder belt should be
positioned to cross the middle of the
shoulder and the center of the chest.
Seatbelt Locking Modes
WARNING: After a crash, have a
qualified technician check all the
seatbelts to make sure the seatbelts
including the automatic locking retractor
feature for child restraints operate
properly. We recommend replacing any
system that has damage or does not
operate properly. Failure to do so can
result in personal injury or death in the
event of a sudden stop or another crash. WARNING:
You must replace the
seatbelt if the automatic locking
retractor or any other seatbelt function
is not operating correctly. Failure to
replace the seatbelt and retractor
assembly could increase the risk of injury
in a crash.
The driver seatbelt has the first type of
locking mode, and the front outboard
passenger and rear seat seatbelts have
both types of locking modes described as
follows: Vehicle Sensitive Mode
This is the normal retractor mode which
allows free shoulder belt length
adjustment to your movements and
locking in response to vehicle movement.
For example, if you brake suddenly or turn
a corner sharply, or your vehicle receives
an impact of approximately
5 mph
(8 km/h) or more, the combination
seatbelts lock to help reduce forward
movement of the driver and passengers.
In addition, the retractor is designed to lock
if you pull the webbing out too quickly. If
the seatbelt retractor locks, slowly lower
the height adjuster to allow the seatbelt
to retract. If the retractor does not unlock,
pull the seatbelt out slowly then feed a
small length of webbing back toward the
stowed position. For rear seatbelts, recline
the rear seat backrest or push the seat
backrest cushion away from the seatbelt.
Feed a small length of webbing back
toward the stowed position.
Automatic Locking Mode
In this mode, the shoulder belt
automatically pre-locks. The seatbelt still
retracts to remove any slack in the
shoulder belt. The automatic locking mode
is not available on the driver seatbelt.
Using Automatic Locking Mode
You should use automatic locking mode
when a child safety seat, except a booster,
is on the front passenger seat or rear seat.
Children 12 years old and under should be
correctly restrained in a rear seating
position whenever possible.
See Child
Safety (page 21).
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2020 Transit Connect (CHC) Canada/United States of America, CG3739en enUSA, Edition date: 201903, First-Printing Seatbelts