
Windshield Washers
....................................68
Rear Window Wiper and Washers .........
68
Lighting
General Information .....................................
70
Lighting Control .............................................
70
Autolamps .........................................................
71
Instrument Lighting Dimmer .....................
72
Daytime Running Lamps - Vehicles With: Configurable Daytime Running Lamps
........................................................................\
...
72
Daytime Running Lamps - Vehicles With: Daytime Running Lamps (DRL) ...........
72
Front Fog Lamps ............................................
72
Direction Indicators .......................................
73
Interior Lamps .................................................
73
Windows and Mirrors
Power Windows .............................................
75
Global Opening ..............................................
76
Exterior Mirrors ...............................................
76
Interior Mirror ...................................................
78
Sun Visors ........................................................
78
Instrument Cluster
Gauges ...............................................................
79
Warning Lamps and Indicators ...............
80
Audible Warnings and Indicators ............
83
Information Displays
General Information .....................................
85
Information Messages ................................
88
Climate Control
Automatic Climate Control .....................
102
Hints on Controlling the Interior Climate ........................................................................\
104
Rear Passenger Climate Controls .........
105
Heated Rear Window ................................
106
Heated Exterior Mirrors .............................
106Interior Air Quality
About the Cabin Air Filter
.........................
107
Locating the Cabin Air Filter ....................
107
Changing the Cabin Air Filter ..................
107
Seats
Sitting in the Correct Position ................
108
Head Restraints ...........................................
108
Manual Seats .................................................
110
Power Seats .....................................................
111
Rear Seats .......................................................
113
Auxiliary Power Points
Auxiliary Power Points ................................
115
Storage Compartments
Center Console ...............................................
117
Overhead Console ........................................
117
Starting and Stopping the Engine
General Information ....................................
118
Ignition Switch ...............................................
118
Starting a Gasoline Engine .......................
118
Engine Block Heater ...................................
120
Police Engine Idle Feature .........................
121
Unique Driving Characteristics
Hybrid Vehicle Operation ..........................
122
Hybrid Vehicle Frequently Asked Questions ...................................................
124
Fuel and Refueling
Safety Precautions ......................................
126
Fuel Quality - E85 ........................................
126
Fuel Quality - Gasoline ..............................
128
Fuel Quality - Hybrid Electric Vehicle (HEV) ...........................................................
128
Fuel Filler Funnel Location .......................
129
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Running Out of Fuel
....................................129
Refueling - Excluding: Hybrid Electric Vehicle (HEV) ............................................
131
Refueling - Hybrid Electric Vehicle (HEV) ........................................................................\
.
133
Fuel Consumption .......................................
136
Engine Emission Control
Emission Law ................................................
138
Catalytic Converter .....................................
139
High Voltage Battery
General Information ...................................
142
Transmission
Automatic Transmission ...........................
143
All-Wheel Drive
Using All-Wheel Drive ................................
145
Brakes
General Information ...................................
152
Hints on Driving With Anti-Lock Brakes ........................................................................\
.
153
Electric Parking Brake ................................
153
Hill Start Assist .............................................
155
Traction Control
Principle of Operation ................................
157
Using Traction Control ...............................
157
Stability Control
Principle of Operation ................................
158
Using Stability Control ..............................
159
Parking Aids
Principle of Operation ...............................
160
Rear Parking Aid ..........................................
160
Rear View Camera .......................................
162Cruise Control
About Cruise Control
.................................
166
Switching Cruise Control On and Off ........................................................................\
166
Setting the Cruise Control Speed .........
166
Canceling the Set Speed ..........................
167
Resuming the Set Speed ..........................
167
Cruise Control Indicators ..........................
167
Driving Aids
Blind Spot Information System .............
168
Cross Traffic Alert .........................................
172
Steering ............................................................
175
Pre-Collision Assist .....................................
175
Drive Mode Control
About Drive Mode Control ........................
179
Selecting a Drive Mode ..............................
179
Drive Modes ...................................................
179
Load Carrying
Load Limit .......................................................
181
Towing
Towing a Trailer ............................................
186
Recommended Towing Weights ............
187
Essential Towing Checks ..........................
188
Towing the Vehicle on Four Wheels ......
190
Driving Hints
Breaking-In ......................................................
191
Reduced Engine Performance .................
191
Economical Driving ......................................
191
Cold Weather Precautions .......................
192
Driving Through Water ...............................
192
Floor Mats ......................................................
193
Roadside Emergencies
Roadside Assistance ..................................
194
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Hazard Flashers
...........................................195
Fuel Shutoff ...................................................
195
Jump Starting the Vehicle ........................
196
Collision, Damage or Fire Event .............
198
Post-Crash Alert System ..........................
199
Transporting the Vehicle ..........................
199
Towing Points ..............................................
200
Customer Assistance
Getting the Services You Need ..............
202
In California (U.S. Only) ...........................
203
The Better Business Bureau (BBB) Auto Line Program (U.S. Only) ....................
204
Utilizing the Mediation/Arbitration Program (Canada Only) ......................
205
Getting Assistance Outside the U.S. and Canada .......................................................
205
Ordering Additional Owner's Literature ........................................................................\
207
Reporting Safety Defects (U.S. Only) ........................................................................\
207
Reporting Safety Defects (Canada Only) ........................................................................\
207
Fuses
Fuse Specification Chart .........................
209
Changing a Fuse ...........................................
217
Maintenance
General Information ...................................
219
Opening and Closing the Hood ..............
219
Under Hood Overview - 3.0L ...................
221
Under Hood Overview - 3.3L ..................
222
Engine Oil Dipstick - 3.0L .........................
223
Engine Oil Dipstick - 3.3L .........................
223
Engine Oil Check .........................................
223
Oil Change Indicator Reset .....................
224
Engine Coolant Check ...............................
225
Automatic Transmission Fluid Check ........................................................................\
229
Brake Fluid Check .......................................
229Power Steering Fluid Check
...................
230
Washer Fluid Check ...................................
230
Fuel Filter ........................................................
231
Changing the 12V Battery .........................
231
Checking the Wiper Blades .....................
233
Changing the Front Wiper Blades ........
233
Changing the Rear Wiper Blades ..........
234
Adjusting the Headlamps ........................
234
Changing a Bulb ..........................................
235
Changing the Engine Air Filter - 3.0L ........................................................................\
.
237
Changing the Engine Air Filter - 3.3L ....
238
Vehicle Care
General Information ..................................
240
Cleaning Products ......................................
240
Cleaning the Exterior .................................
240
Waxing ............................................................
242
Cleaning the Engine ...................................
242
Cleaning the Windows and Wiper Blades ........................................................................\
242
Cleaning the Interior ..................................
243
Cleaning the Instrument Panel and Instrument Cluster Lens ......................
243
Repairing Minor Paint Damage .............
244
Cleaning the Wheels .................................
244
Vehicle Storage ...........................................
245
Wheels and Tires
General Information ...................................
247
Tire Care .........................................................
248
Using Snow Chains ....................................
262
Tire Pressure Monitoring System .........
264
Changing a Road Wheel ..........................
269
Technical Specifications ..........................
275
Capacities and Specifications
Engine Specifications - 3.0L ....................
277
Engine Specifications - 3.3L ....................
277
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Brake system
Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
Cruise control
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
Fan warning
Fasten seatbelt Flammable
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard flashers
Heated rear window
Windshield defrosting system
Interior luggage compartment
release
Jack
Keep out of reach of children
Lighting control
Low tire pressure warning
Maintain correct fluid level
Note operating instructions
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Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 201902, Second-Printing IntroductionE270480 E71340 E71880 E231160 E67017 E161353

Your vehicle has electronic control units
that have data recording functionality and
the ability to permanently or temporarily
store data. This data could include
information on the condition and status of
your vehicle, vehicle maintenance
requirements, events and malfunctions.
The types of data that can be recorded are
described in this section. Some of the data
recorded is stored in event logs or error
logs.
Note:
Error logs are reset following a service
or repair.
Note: We may provide information in
response to requests from law enforcement,
other government authorities and third
parties acting with lawful authority or
through a legal process. Such information
could be used by them in legal proceedings.
Data recorded includes, for example:
• Operating states of system
components, for example, fuel level,
tire pressure and battery charge level.
• Vehicle and component status, for
example, wheel speed, deceleration,
lateral acceleration and seatbelt
status.
• Events or errors in essential systems,
for example, headlamps and brakes.
• System responses to driving situations,
for example, airbag deployment and
stability control.
• Environmental conditions, for example,
temperature.
Some of this data, when used in
combination with other information, for
example, an accident report, damage to a
vehicle or eyewitness statements, could
be associated with a specific person. Service Data
Service data recorders in your vehicle are
capable of collecting and storing
diagnostic information about your vehicle.
This potentially includes information about
the performance or status of various
systems and modules in the vehicle, such
as engine, throttle, steering or brake
systems. In order to properly diagnose and
service your vehicle, Ford Motor Company
(Ford of Canada in Canada), and service
and repair facilities may access or share
among them vehicle diagnostic
information received through a direct
connection to your vehicle when
diagnosing or servicing your vehicle.
Additionally, Ford Motor Company (Ford
of Canada, in Canada) may, where
permitted by law, use vehicle diagnostic
information for vehicle improvement or
with other information we may have about
you, for example, your contact information,
to offer you products or services that may
interest you. Data may be provided to our
service providers such as part suppliers
that may help diagnose malfunctions, and
who are similarly obligated to protect data.
We retain this data only as long as
necessary to perform these functions or to
comply with law. We may provide
information where required in response to
official requests to law enforcement or
other government authorities or third
parties acting with lawful authority or court
order, and such information may be used
in legal proceedings. For U.S. only (if
equipped), if you choose to use connected
apps and services, you consent that certain
diagnostic information may also be
accessed electronically by Ford Motor
Company and Ford authorized service
facilities, and that the diagnostic
information may be used to provide
services to you, personalizing your
experience, troubleshoot, and to improve
products and services and offer you
products and services that may interest
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Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 201902, Second-Printing Introduction

If you connect a media device, the system
creates and retains a media device index
of supported media content. The system
also records a short diagnostic log of
approximately 10 minutes of all recent
system activity.
The cell phone profile, media device index
and diagnostic log remain in your vehicle
unless you delete them and are generally
accessible only in your vehicle when you
connect your cell phone or media device.
If you no longer plan to use the system or
your vehicle, we recommend you use the
master reset function to erase the stored
information.
System data cannot be accessed without
special equipment and access to your
vehicle's module.
For additional information about our
privacy policy, refer to your local Ford
website.
911 Assist Privacy Notice
When you switch on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off.
Certain versions or updates to 911 Assist
may also be capable of electronically or
verbally disclosing to 911 operators your
vehicle location or other details about your
vehicle or crash to assist 911 operators to
provide the most appropriate emergency
services.
If you do not want to disclose this
information, do not switch the feature on.
Note:
To switch 911 Assist on or off. PERCHLORATE
Certain components in your vehicle such
as airbag modules, seatbelt pretensioners
and remote control batteries may contain
perchlorate material. Special handling
may apply for service or vehicle end of life
disposal.
For more information visit: Web Address
www.dtsc.ca.gov/hazard- ouswaste/perchlorate
FORD CREDIT
US Only
Ford Credit offers a full range of financing
and lease plans to help you acquire your
vehicle. If you have financed or leased your
vehicle through Ford Credit, thank you for
your business.
For assistance call 1-800-727-7000, or for
more information about Ford Credit and
access to an account manager, visit
www.ford.com/finance.
REPLACEMENT PARTS
RECOMMENDATION
We have built your vehicle to the highest
standards using quality parts. We
recommend that you demand the use of
genuine Ford and Motorcraft parts
whenever your vehicle requires scheduled
maintenance or repair. You can clearly
identify genuine Ford and Motorcraft parts
by looking for the Ford, FoMoCo or
Motorcraft branding on the parts or their
packaging.
13
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 201902, Second-Printing Introduction

INTERIOR MIRROR
WARNING: Do not adjust the
mirrors when your vehicle is moving. This
could result in the loss of control of your
vehicle, serious personal injury or death.
Note: Do not clean the mirror housing or
glass with harsh abrasives, fuel or other
petroleum-based cleaning products.
You can adjust the interior mirror to your
preference. Some mirrors also have a
second pivot point. This lets you move the
mirror head up or down and from side to
side.
Manual Dimming Mirror
Pull the tab below the mirror toward you
to reduce the effect of bright light from
behind.
Automatic Dimming Mirror (If Equipped)
Note: Do not block the sensors on the front
and back of the mirror. A rear center
passenger or raised rear center head
restraint may also block light from reaching
the sensor.
The mirror dims to reduce the effect of
bright light from behind. It returns to
normal when the bright light from behind
is no longer present or if you shift into
reverse (R). SUN VISORS
Slide-on-rod
(If Equipped)
Rotate the sun visor toward the side
window and extend it rearward for extra
shade.
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Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 201902, Second-Printing Windows and MirrorsE138666

GAUGES
Tachometer.
A
Information display.
B
Speedometer.
C
Fuel gauge.
D
Engine coolant temperature gauge.
E
Information Display
Information that appears depends on your
vehicle settings. See General
Information (page 85).
Speedometer
Your vehicle is shipped with a certified
digital speedometer and analog gauge. If
your local procedures require calibration,
utilize the distance per time on-road test
or a radar-based speed test. If a
dynamometer calibration is required,
reference the calibration procedure found
at www.Fleet.Ford.com or check OASIS
for updated information. Fuel Gauge
The fuel gauge indicates about how much
fuel is in the fuel tank.
The arrow adjacent to the fuel pump
symbol indicates on which side of your
vehicle the fuel filler door is located.
Note:
The fuel gauge may vary slightly
when your vehicle is moving or on a slope.
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Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 201902, Second-Printing Instrument ClusterE282227