
Hazard Flashers
...........................................195
Fuel Shutoff ...................................................
195
Jump Starting the Vehicle ........................
196
Collision, Damage or Fire Event .............
198
Post-Crash Alert System ..........................
199
Transporting the Vehicle ..........................
199
Towing Points ..............................................
200
Customer Assistance
Getting the Services You Need ..............
202
In California (U.S. Only) ...........................
203
The Better Business Bureau (BBB) Auto Line Program (U.S. Only) ....................
204
Utilizing the Mediation/Arbitration Program (Canada Only) ......................
205
Getting Assistance Outside the U.S. and Canada .......................................................
205
Ordering Additional Owner's Literature ........................................................................\
207
Reporting Safety Defects (U.S. Only) ........................................................................\
207
Reporting Safety Defects (Canada Only) ........................................................................\
207
Fuses
Fuse Specification Chart .........................
209
Changing a Fuse ...........................................
217
Maintenance
General Information ...................................
219
Opening and Closing the Hood ..............
219
Under Hood Overview - 3.0L ...................
221
Under Hood Overview - 3.3L ..................
222
Engine Oil Dipstick - 3.0L .........................
223
Engine Oil Dipstick - 3.3L .........................
223
Engine Oil Check .........................................
223
Oil Change Indicator Reset .....................
224
Engine Coolant Check ...............................
225
Automatic Transmission Fluid Check ........................................................................\
229
Brake Fluid Check .......................................
229Power Steering Fluid Check
...................
230
Washer Fluid Check ...................................
230
Fuel Filter ........................................................
231
Changing the 12V Battery .........................
231
Checking the Wiper Blades .....................
233
Changing the Front Wiper Blades ........
233
Changing the Rear Wiper Blades ..........
234
Adjusting the Headlamps ........................
234
Changing a Bulb ..........................................
235
Changing the Engine Air Filter - 3.0L ........................................................................\
.
237
Changing the Engine Air Filter - 3.3L ....
238
Vehicle Care
General Information ..................................
240
Cleaning Products ......................................
240
Cleaning the Exterior .................................
240
Waxing ............................................................
242
Cleaning the Engine ...................................
242
Cleaning the Windows and Wiper Blades ........................................................................\
242
Cleaning the Interior ..................................
243
Cleaning the Instrument Panel and Instrument Cluster Lens ......................
243
Repairing Minor Paint Damage .............
244
Cleaning the Wheels .................................
244
Vehicle Storage ...........................................
245
Wheels and Tires
General Information ...................................
247
Tire Care .........................................................
248
Using Snow Chains ....................................
262
Tire Pressure Monitoring System .........
264
Changing a Road Wheel ..........................
269
Technical Specifications ..........................
275
Capacities and Specifications
Engine Specifications - 3.0L ....................
277
Engine Specifications - 3.3L ....................
277
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Brake system
Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
Cruise control
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
Fan warning
Fasten seatbelt Flammable
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard flashers
Heated rear window
Windshield defrosting system
Interior luggage compartment
release
Jack
Keep out of reach of children
Lighting control
Low tire pressure warning
Maintain correct fluid level
Note operating instructions
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Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 201902, Second-Printing IntroductionE270480 E71340 E71880 E231160 E67017 E161353

Your vehicle has electronic control units
that have data recording functionality and
the ability to permanently or temporarily
store data. This data could include
information on the condition and status of
your vehicle, vehicle maintenance
requirements, events and malfunctions.
The types of data that can be recorded are
described in this section. Some of the data
recorded is stored in event logs or error
logs.
Note:
Error logs are reset following a service
or repair.
Note: We may provide information in
response to requests from law enforcement,
other government authorities and third
parties acting with lawful authority or
through a legal process. Such information
could be used by them in legal proceedings.
Data recorded includes, for example:
• Operating states of system
components, for example, fuel level,
tire pressure and battery charge level.
• Vehicle and component status, for
example, wheel speed, deceleration,
lateral acceleration and seatbelt
status.
• Events or errors in essential systems,
for example, headlamps and brakes.
• System responses to driving situations,
for example, airbag deployment and
stability control.
• Environmental conditions, for example,
temperature.
Some of this data, when used in
combination with other information, for
example, an accident report, damage to a
vehicle or eyewitness statements, could
be associated with a specific person. Service Data
Service data recorders in your vehicle are
capable of collecting and storing
diagnostic information about your vehicle.
This potentially includes information about
the performance or status of various
systems and modules in the vehicle, such
as engine, throttle, steering or brake
systems. In order to properly diagnose and
service your vehicle, Ford Motor Company
(Ford of Canada in Canada), and service
and repair facilities may access or share
among them vehicle diagnostic
information received through a direct
connection to your vehicle when
diagnosing or servicing your vehicle.
Additionally, Ford Motor Company (Ford
of Canada, in Canada) may, where
permitted by law, use vehicle diagnostic
information for vehicle improvement or
with other information we may have about
you, for example, your contact information,
to offer you products or services that may
interest you. Data may be provided to our
service providers such as part suppliers
that may help diagnose malfunctions, and
who are similarly obligated to protect data.
We retain this data only as long as
necessary to perform these functions or to
comply with law. We may provide
information where required in response to
official requests to law enforcement or
other government authorities or third
parties acting with lawful authority or court
order, and such information may be used
in legal proceedings. For U.S. only (if
equipped), if you choose to use connected
apps and services, you consent that certain
diagnostic information may also be
accessed electronically by Ford Motor
Company and Ford authorized service
facilities, and that the diagnostic
information may be used to provide
services to you, personalizing your
experience, troubleshoot, and to improve
products and services and offer you
products and services that may interest
10
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 201902, Second-Printing Introduction

High Beam
Illuminates when you switch the
high beam headlamps on. It
flashes when you use the
headlamp flasher.
Hood Ajar Illuminates when the ignition is
on and the hood is not
completely closed.
Lamps On Illuminates when you switch the
low beam headlamps or the
parking lamps on.
Liftgate Ajar Illuminates when the liftgate is
not completely closed.
Liftgate Lock Release Illuminates when the rear liftgate
mechanism remains unlocked
for a short time before timing
out, permitting access the cargo area.
Low Beam Warning Illuminates when the low beam
headlamp bulb is not functioning
properly.
Low Fuel Level Illuminates when the fuel level
is low or the fuel tank is nearly
empty. Refuel as soon as
possible. Low Tire Pressure Warning Illuminates when your tire
pressure is low. If the lamp
remains on with the engine
running or when driving, check your tire
pressure as soon as possible.
It also illuminates momentarily when you
switch the ignition on to confirm the lamp
is functional. If it does not illuminate when
you switch the ignition on, or begins to
flash at any time, have the system checked
by an authorized dealer.
Low Washer Fluid Illuminates when the windshield
washer fluid is low.
Police Engine Idle feature (If Equipped) Illuminates when the police
engine idle feature is armed and
active.
Police Perimeter Alert
(If Equipped) Illuminates when the police
perimeter security feature has
been activated.
Police Pursuit Mode
(If Equipped) Illuminates when police pursuit
mode is active.
Powertrain Fault Illuminates when the system
detects a powertrain or an 4WD
fault. Contact an authorized
dealer as soon as possible.
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Navigation
Navigation
Menu options covered in the SYNC chapter. See General Information (page 311).
Audio Audio
Menu options covered in the SYNC chapter. See
General Information (page 311).
Phone Phone
Menu options covered in the SYNC chapter. See
General Information (page 311).
Settings Settings
Contains vehicle status information.
Select Your Setting.
Information
Select Your Setting
Language
Display
Measure unit
Temperature unit
Tire Pressure Select Your Setting
Driver Assistance
Select Your Setting
Alarm system
Vehicle Settings
Chimes
DTE Calculation
Lighting
Locks Select Your Setting
Wipers
Oil Level
Vehicle Maintenance
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Settings
Oil Life
Brake Fluid Life
Tire Pressure
INFORMATION MESSAGES
Note: Depending on your vehicle options
and instrument cluster type, not all of the
messages will display or be available.
Certain messages may be abbreviated or
shortened depending upon which cluster
type you have. Press the OK button to acknowledge and
remove some messages from the
information display. Other messages will
be removed automatically after a short
time.
Certain messages need to be confirmed
before you can access the menus.
AWD Action
Message
The all wheel drive system has automatically disabled itselfdue to the system overheating.
AWD Temporarily
Disabled
The all wheel drive system is locking up the torque transferclutch to help reduce clutch temperature.
AWD Temporarily
Locked
Displays when the system automatically disables to protect
itself. This may be caused by operating the vehicle with a mini spare tire installed, if the system detects dissimilar size tires,
or if there is an issue with another vehicle system preventing AWD operation. The system resumes normal operation and
clears this message after you cycle the ignition on and off and drive a short distance with the road tire re-installed or after the other vehicle system issues are resolved.
AWD OFF
Displays after the system cools and the all wheel drive systemresumes normal function.
AWD Restored
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Seats
Action
Message
Objects are by the passenger seat. After you move the objectsaway from the seat, if the warning stays on or continues to
come on, contact an authorized dealer as soon as possible.
Occupant Sensor
BLOCKED Remove
Objects Near Passenger Seat
Starting System Action
Message
A reminder to apply the brake when starting your vehicle.
To START Press Brake
The starter has exceeded its cranking time in attempting tostart your vehicle.
Cranking Time Exceeded
The starter is attempting to start your vehicle.
Engine Start Pending
Please Wait
The system has cancelled the pending start.
Pending Start Cancelled
Your vehicle is ready to drive.
Ready to Drive
Tire Pressure Monitoring System Action
Message
One or more tires on your vehicle has low pressure. See Tire
Pressure Monitoring System (page 264).
Tire Pressure Low
The tire pressure monitoring system is malfunctioning. If thewarning stays on or continues to come on, contact an
authorized dealer.
See Tire Pressure Monitoring System (page 264).
Tire Pressure Monitor
Fault
A tire pressure sensor is malfunctioning, or your spare tire is
in use. If the warning stays on or continues to come on, contact
an authorized dealer as soon as possible. See Tire Pressure Monitoring System
(page 264).
Tire Pressure Sensor
Fault
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Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 201902, Second-Printing Information Displays

Basic operating principles in special
conditions
•
Drive slower in strong crosswinds which
can affect the normal steering
characteristics of your vehicle.
• Be extremely careful when driving on
pavement made slippery by loose sand,
water, gravel, snow or ice.
If Your Vehicle Goes Off the Edge of the
Pavement
• If your vehicle goes off the edge of the
pavement, slow down, but avoid severe
brake application, ease the vehicle
back onto the pavement only after
reducing your speed. Do not turn the
steering wheel too sharply while
returning to the road surface.
• It may be safer to stay on the apron or
shoulder of the road and slow down
gradually before returning to the
pavement. You may lose control if you
do not slow down or if you turn the
steering wheel too sharply or abruptly.
• It often may be less risky to strike small
objects, such as highway reflectors,
with minor damage to your vehicle
rather than attempt a sudden return to
the pavement which could cause the
vehicle to slide sideways out of control
or rollover. Remember, your safety and
the safety of others should be your
primary concern.
If Your Vehicle Gets Stuck WARNING: Apply the parking
brake, shift into park (P), switch the
ignition off and remove the key before
you leave your vehicle. Failure to follow
this instruction could result in personal
injury or death. WARNING:
If the parking brake is
fully released, but the brake warning
lamp remains illuminated, the brakes
may not be working properly. Have your
vehicle checked as soon as possible. WARNING: Do not spin the wheels
at over
34 mph (55 km/h). The tires may
fail and injure a passenger or bystander.
If your vehicle gets stuck in mud or snow it
may be rocked out by shifting between
forward and reverse gears, stopping
between shifts, in a steady pattern. Press
lightly on the accelerator in each gear.
If your vehicle is equipped with
AdvanceTrac® with Roll Stability
Control ™, it may be beneficial to
disengage the AdvanceTrac® with Roll
Stability Control ™ system while
attempting to rock the vehicle.
Note: Do not rock the vehicle if the engine
is not at normal operating temperature or
damage to the transmission may occur.
Note: Do not rock the vehicle for more than
a few minutes or damage to the
transmission and tires may occur or the
engine may overheat.
Emergency Maneuvers
• In an unavoidable emergency situation
where a sudden sharp turn must be
made, remember to avoid
"over-driving" your vehicle (that is, turn
the steering wheel only as rapidly and
as far as required to avoid the
emergency). Excessive steering will
result in less vehicle control, not more.
Additionally, smooth variations of the
accelerator and/or brake pedal
pressure should be utilized if changes
in vehicle speed are called for. Avoid
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Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 201902, Second-Printing All-Wheel Drive