STEERING
Electric Power Steering
WARNING: The electric power
steering system has diagnostic checks
that continuously monitor the system. If
a fault is detected, a message displays
in the information display. Stop your
vehicle as soon as it is safe to do so.
Switch the ignition off. After at least 10
seconds, switch the ignition on and
watch the information display for a
steering system warning message. If a
steering system warning message
returns, have the system checked as
soon as possible. WARNING:
If the system detects
an error, you may not feel a difference in
the steering, however a serious condition
may exist. Have your vehicle checked as
soon as possible. Failure to do so may
result in loss of steering control.
Your vehicle has an electric power steering
system, there is no fluid reservoir, no
maintenance is required.
If your vehicle loses electrical power while
you are driving, electric power steering
assistance is lost. The steering system still
operates and you can steer your vehicle
manually. Manually steering your vehicle
requires more effort.
Extreme continuous steering may increase
the effort required for you to steer your
vehicle, this increased effort prevents
overheating and permanent damage to
the steering system. You do not lose the
ability to steer your vehicle manually.
Typical steering and driving maneuvers
allow the system to cool and return to
normal operation. Steering Tips
If the steering wanders or pulls, check for:
•
Correct tire pressures.
• Uneven tire wear.
• Loose or worn suspension
components.
• Loose or worn steering components.
• Improper vehicle alignment.
Note: A high crown in the road or high
crosswinds may also make the steering
seem to wander or pull.
Adaptive Learning
(If Equipped)
The electronic power steering system
adaptive learning helps correct road
irregularities and improves overall handling
and steering feel. It communicates with
the brake system to help operate
advanced stability control and accident
avoidance systems. Additionally, whenever
the battery is disconnected or a new
battery installed, you must drive your
vehicle a short distance before the system
relearns the strategy and reactivates all
systems.
PRE-COLLISION ASSIST
(IF
EQUIPPED) WARNING:
You are responsible
for controlling your vehicle at all times.
The system is designed to be an aid and
does not relieve you of your responsibility
to drive with due care and attention.
Failure to follow this instruction could
result in the loss of control of your
vehicle, personal injury or death.
175
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 201902, Second-Printing Driving Aids
Active Braking: Active braking may
activate if the system determines that a
collision is imminent. The system may help
the driver reduce impact damage or avoid
the crash completely.
Note: Brake Support and Active Braking are
active at speeds up to
75 mph (120 km/h).
Note: If you perceive Pre-Collision Assist
alerts as being too frequent or disturbing,
then you can reduce the alert sensitivity,
though the manufacturer recommends
using the highest sensitivity setting where
possible. Setting lower sensitivity would
lead to fewer and later system warnings.
Adjusting the Pre-Collision Assist
Settings
You can adjust the following settings by
using the information display controls.
See
General Information (page 85).
• You can change Alert sensitivity to one
of three possible settings.
• If required, you can switch Active
Braking on or off.
Note: Active Braking automatically turns
on every time you switch the ignition on. You can switch the entire system off at any
time by pressing the button below the
display screen.
Blocked Sensors
Camera.
1
Radar sensor (not included).
2
If a message regarding a blocked camera
appears in the information display, the
camera images are obstructed. With a
blocked camera, the Pre-Collision Assist
system may not function, or performance
may reduce. The following table lists
possible causes and actions for when this
message displays.
177
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 201902, Second-Printing Driving AidsE296163 E273245
Camera Troubleshooting
Action
Cause
Clean the outside of the windshield in frontof the camera.
The windshield in front of the camera is
dirty or obstructed in some way.
Wait a short time. It may take several
minutes for the camera to detect that there is no obstruction.
The windshield in front of the camera is
clean but the message remains in the display screen.
Note: Proper system operation requires a
clear view of the road by the camera. Have
any windshield damage in the area of the
camera's field of view repaired.
178
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 201902, Second-Printing Driving Aids
ABOUT DRIVE MODE
CONTROL
The system delivers a driving experience
through a suite of sophisticated electronic
vehicle systems. These systems optimize
steering, handling and powertrain
response. This provides a single location
to control multiple systems performance
settings.
Changing the drive mode changes the
functionality of the following systems:
•
Electronically power-assisted steering
system adjusts steering effort and feel
based on the mode you select. See
Steering (page 175).
• Electronic stability control and traction
control maintain your vehicle control
in adverse conditions or high
performance driving. See
Stability
Control (page 158).
• Electronic throttle control enhances
the powertrain response to your driving
inputs.
• Transmission controls become
optimized with shift cycles tuned to
each mode.
• Four-wheel drive settings are optimized
and tuned to each mode.
The system tailors your vehicle
configuration for each mode you select.
Note: Not all settings may be available.
Note: The system has diagnostic checks
that continuously monitor the system for
proper operation. Certain drive modes are
not available based on gear shifter position.
If a mode is unavailable due to a system
fault or change in gear shifter position, the
mode defaults to Normal. SELECTING A DRIVE MODE
Police Pursuit Mode This mode does not use a switch.
This system is a temporary
driving enhancement that senses
the driver is demanding high performance
from the vehicle. On all Police Interceptor
applications, the transmission holds lower
gears and the engine holds higher engine
speeds longer than normal driving. The
mode terminates when the vehicle senses
the driver is no longer in high performance
demand. The vehicle then returns to
normal operation.
Note: Drive mode changes may not be
available when the ignition is off or when
the engine is not running. Press the drive mode button underneath
the information display to select or change
a drive mode.
DRIVE MODES
Deep Snow/Sand
(If Equipped)
For deep snow or soft dry sand.
179
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 201902, Second-Printing Drive Mode Control
(If Equipped)E271854 E298239 E295420
Only use oils certified for gasoline engines
by the American Petroleum Institute (API).
An oil with this trademark symbol
conforms to the current engine and
emission system protection standards and
fuel economy requirements of the
International Lubricants Specification
Advisory Committee (ILSAC).
To top up the engine oil level do the
following:
1. Clean the area surrounding the engine
oil filler cap before you remove it.
2. Remove the engine oil filler cap. See Under Hood Overview (page 221).
Turn it counterclockwise and remove
it.
3. Add engine oil that meets our specifications. See
Capacities and
Specifications (page 283). You may
have to use a funnel to pour the engine
oil into the opening.
4. Recheck the oil level.
5. If the oil level is correct, replace the dipstick and make sure it is fully seated.
6. Replace the engine oil filler cap. Turn it clockwise until you feel a strong
resistance.
Note: Do not add oil further than the
maximum mark. Oil levels above the
maximum mark may cause engine damage. Note:
Make sure you install the oil filler cap
correctly.
Note: Soak up any spillage with an
absorbent cloth immediately.
OIL CHANGE INDICATOR
RESET
Use the information display controls on
the steering wheel to reset the oil change
indicator.
From the main menu scroll to: Action and description
Message
Press the right arrow button,
then from this menu scroll
to the following message.
Settings
Press the right arrow button,
then from this menu scroll
to the following message.
Vehicle
Press the right arrow button,
then from this menu scroll
to the following message.
Oil Life
Press and hold the
OK
button until the instrument
cluster displays the
following message.
Hold OK to
Reset
Reset Successful
When the oil change indic-
ator resets the instrument
cluster displays 100%.
Remaining Life
{00}%
224
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 201902, Second-Printing MaintenanceE142732
Action and description
Message
If the instrument cluster
displays one of the following
messages, repeat the
process.
Not Reset
Reset Cancelled
ENGINE COOLANT CHECK WARNING: Do not remove the
coolant reservoir cap when the engine is
on or the cooling system is hot. Wait 10
minutes for the cooling system to cool
down. Cover the coolant reservoir cap
with a thick cloth to prevent the
possibility of scalding and slowly remove
the cap. Failure to follow this instruction
could result in personal injury. WARNING:
Do not put coolant in
the windshield washer reservoir. If
sprayed on the windshield, coolant could
make it difficult to see through the
windshield. WARNING:
To reduce the risk of
personal injury, make sure the engine is
cool before unscrewing the coolant
pressure relief cap. The cooling system
is under pressure. Steam and hot liquid
can come out forcefully when you loosen
the cap slightly. WARNING:
Do not add coolant
further than the MAX mark.
When the engine is cold, check the
concentration and level of the coolant at
the intervals listed in the scheduled
maintenance information. See Scheduled
Maintenance
(page 330). Note:
Make sure that the coolant level is
between the
MIN and MAX marks on the
coolant reservoir.
Note: Coolant expands when it is hot. The
level may extend beyond the
MAX mark.
Maintain coolant concentration within
48% to 50%, which equates to a freeze
point between
-29°F (-34°C) and -35°F
(-37°C). Coolant concentration should be
checked using a refractometer. We do not
recommend the use of hydrometers or
coolant test strips for measuring coolant
concentration.
Adding Coolant WARNING:
Do not add engine
coolant when the engine is on or the
cooling system is hot. Failure to follow
this instruction could result in personal
injury. WARNING:
Do not remove the
coolant reservoir cap when the engine is
on or the cooling system is hot. Wait 10
minutes for the cooling system to cool
down. Cover the coolant reservoir cap
with a thick cloth to prevent the
possibility of scalding and slowly remove
the cap. Failure to follow this instruction
could result in personal injury. WARNING:
Do not put coolant in
the windshield washer reservoir. If
sprayed on the windshield, coolant could
make it difficult to see through the
windshield.
Note: Do not use stop leak pellets, cooling
system sealants, or non-specified additives
as they can cause damage to the engine
cooling or heating systems. Resulting
component damage may not be covered by
the vehicle Warranty.
225
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 201902, Second-Printing Maintenance
Follow your community's regulations and
standards for recycling and disposing of
automotive fluids.
Severe Climates
If you drive in extremely cold climates:
•
It may be necessary to increase the
coolant concentration above 50%.
• A coolant concentration of 60%
provides improved freeze point
protection. Coolant concentrations
above 60% decrease the overheat
protection characteristics of the
coolant and may cause engine
damage.
If you drive in extremely hot climates:
• You can decrease the coolant
concentration to 40%.
• Coolant concentrations below 40%
decrease the freeze and corrosion
protection characteristics of the
coolant and may cause engine
damage.
Vehicles driven year-round in non-extreme
climates should use prediluted coolant for
optimum cooling system and engine
protection.
Coolant Change
At specific mileage intervals, as listed in
the scheduled maintenance information,
the coolant should be changed. Add
prediluted coolant approved to the correct
specification. See Capacities and
Specifications (page 277).
Fail-Safe Cooling
Fail-safe cooling allows you to temporarily
drive your vehicle before any incremental
component damage occurs. The fail-safe
distance depends on ambient
temperature, vehicle load and terrain. How Fail-Safe Cooling Works If the engine begins to overheat,
the coolant temperature gauge
moves toward the red zone:
A warning lamp illuminates and
a message may appear in the
information display.
If the engine reaches a preset
over-temperature condition, the engine
automatically switches to alternating
cylinder operation. Each disabled cylinder
acts as an air pump and cools the engine.
When this occurs, your vehicle still
operates, however:
• Engine power is limited.
• The air conditioning system turns off.
Continued operation increases the engine
temperature, causing the engine to
completely shut down. Your steering and
braking effort increases in this situation.
When the engine temperature cools, you
can re-start the engine. Have your vehicle
checked as soon as possible to minimize
engine damage.
When Fail-Safe Mode Is Activated WARNING:
Fail-safe mode is for
use during emergencies only. Operate
your vehicle in fail-safe mode only as
long as necessary to bring your vehicle
to rest in a safe location and seek
immediate repairs. When in fail-safe
mode, your vehicle will have limited
power, will not be able to maintain
high-speed operation, and may
completely shut down without warning,
potentially losing engine power, power
steering assist, and power brake assist,
which may increase the possibility of a
crash resulting in serious injury.
227
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 201902, Second-Printing Maintenance
WARNING: Do not remove the
coolant reservoir cap when the engine is
on or the cooling system is hot. Wait 10
minutes for the cooling system to cool
down. Cover the coolant reservoir cap
with a thick cloth to prevent the
possibility of scalding and slowly remove
the cap. Failure to follow this instruction
could result in personal injury.
Your vehicle has limited engine power
when in the fail-safe mode, drive your
vehicle with caution. Your vehicle does not
maintain high-speed operation and the
engine may operate poorly.
Remember that the engine is capable of
automatically shutting down to prevent
engine damage. In this situation:
1. Pull off the road as soon as safely possible and switch the engine off.
2. If you are a member of a roadside assistance program, we recommend
that you contact your roadside
assistance service provider.
3. If this is not possible, wait for a short period of time for the engine to cool.
4. Check the coolant level. If the coolant level is at or below the minimum mark,
add prediluted coolant immediately.
5. When the engine temperature cools, you can re-start the engine. Have your
vehicle checked as soon as possible to
minimize engine damage.
Note: Driving your vehicle without repair
increases the chance of engine damage. Engine Coolant Temperature
Management (If Equipped) WARNING:
To reduce the risk of
crash and injury, be prepared that the
vehicle speed may reduce and the
vehicle may not be able to accelerate
with full power until the coolant
temperature reduces.
If you tow a trailer with your vehicle, the
engine may temporarily reach a higher
temperature during severe operating
conditions, for example ascending a long
or steep grade in high ambient
temperatures.
At this time, you may notice the coolant
temperature gauge moves toward the red
zone and a message may appear in the
information display.
You may notice a reduction in vehicle
speed caused by reduced engine power in
order to manage the engine coolant
temperature. Your vehicle may enter this
mode if certain high-temperature and
high-load conditions take place. The
amount of speed reduction depends on
vehicle loading, grade and ambient
temperature. If this occurs, there is no
need to stop your vehicle. You can
continue to drive.
The air conditioning may automatically
turn on and off during severe operating
conditions to protect the engine from
overheating. When the coolant
temperature decreases to the normal
operating temperature, the air conditioning
turns on.
If the coolant temperature gauge moves
fully into the red zone, or if the coolant
temperature warning or service engine
soon messages appear in your information
display, do the following:
228
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 201902, Second-Printing Maintenance