
Load Limit........................................................181
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................. 185
Vehicle Loading - with and without a Trailer................................................................... 181
Locating the Cabin Air Filter.....................107
Locking and Unlocking.................................59 Battery Saver.......................................................... 61
Hidden Rear Door Locks.................................... 59
Illuminated Entry................................................... 61
Illuminated Exit...................................................... 61
Independent Liftgate Unlocking Feature................................................................ 60
Locking and Unlocking the Doors with the Key Blade........................................................... 60
Opening a Rear Door From the Inside...........61
Power Door Locks................................................ 59
Remote Control.................................................... 59
Lug Nuts See: Changing a Road Wheel....................... 269
M
Maintenance..................................................219 General Information.......................................... 219
Manual Liftgate...............................................62
Closing the Liftgate............................................. 63
Opening with the Outside Control Button.................................................................. 62
Opening with the Remote Control................62
Manual Seats
..................................................110
Adjusting the Seat Backrest............................. 111
Moving the Seat Backward and Forward.............................................................. 110
Message Center See: Information Displays................................. 85
Mirrors See: Windows and Mirrors................................ 75
Mobile Communications Equipment.......15
Motorcraft Parts - 3.0L..............................279
Motorcraft Parts - 3.3L
..............................280
N
Normal Scheduled Maintenance...........333 Intelligent Oil-Life Monitor™......................... 333
Normal Maintenance Intervals..................... 334O
Oil Change Indicator Reset......................224
Oil Check
See: Engine Oil Check....................................... 223
Opening and Closing the Hood...............219 Closing the Hood............................................... 220
Opening the Hood.............................................. 219
Ordering Additional Owner's Literature
......................................................207
Obtaining a French Owner ’s Manual..........207
Overhead Console.........................................117
P
Parking Aids
...................................................160
Principle of Operation...................................... 160
Pedestrian Alert System
..............................55
Pedestrian Protection..................................55
Perchlorate........................................................13
Personal Safety System ™
.........................40
How Does the Personal Safety System
Work?.................................................................. 40
Police Engine Idle Feature..........................121 Switching the System Off................................. 121
Switching the System On................................. 121
Post-Crash Alert System...........................199
Power Door Locks See: Locking and Unlocking............................. 59
Power Seats
......................................................111
Adjusting the Lumbar Support....................... 112
Adjusting the Seat Backrest............................ 112
Adjusting the Seat Cushion.............................. 112
Adjusting the Seat Height................................. 112
Moving the Seat Backward and Forward............................................................... 111
Power Steering Fluid Check....................230
Power Windows
..............................................75
Accessory Delay.................................................... 76
Bounce-Back.......................................................... 75
One-Touch Down................................................. 75
One-Touch Up....................................................... 75
Window Lock.......................................................... 76
Pre-Collision Assist......................................175 Adjusting the Pre-Collision Assist
Settings.............................................................. 177
Blocked Sensors.................................................. 177
387
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 201902, Second-Printing Index

Using the Pre-Collision Assist
System............................................................... 176
Protecting the Environment........................17
Puncture See: Changing a Road Wheel....................... 269
R
Rear Parking Aid...........................................160 Object Distance Indicator................................ 162
Rear Passenger Climate Controls..........105 Directing Air to the Overhead Air
Vents.................................................................. 105
Directing Air to the Rear Footwell Air Vents.................................................................. 105
Rear Climate Control Lock Indicator...........105
Setting the Rear Blower Motor Speed................................................................ 106
Setting the Rear Temperature....................... 106
Switching the Rear Climate Control On and Off....................................................................... 106
Switching the Rear Heated Seats On and Off....................................................................... 106
Rear Seats........................................................113
Adjusting the Seat Backrest............................ 113
Folding the Seat Backrest Flat....................... 113
Rear View Camera........................................162 Camera Guidelines............................................ 163
Manual Zoom....................................................... 165
Obstacle Distance Indicator........................... 164
Rear Camera Delay............................................ 165
Rear Camera On Demand............................... 165
Using the Rear View Camera System.........163
Rear View Camera See: Rear View Camera.................................... 162
Rear Window Wiper and Washers..........68 Rear Camera Washer......................................... 69
Rear Window Washer......................................... 69
Rear Window Wiper Blade............................... 69
Rear Wiper Blades See: Changing the Rear Wiper Blades.......234
Recommended Towing Weights
.............187
Reduced Engine Performance..................191
Refueling - Excluding: Hybrid Electric Vehicle (HEV)...............................................131
Refueling System Overview............................. 131
Refueling System Warning.............................. 133
Refueling Your Vehicle....................................... 131Refueling - Hybrid Electric Vehicle
(HEV).............................................................133
Fuel Filler Door Manual Override Lever................................................................... 135
System Warnings................................................ 135
Remote Control
..............................................56
Changing the Remote Control Battery.........57
Opening the Liftgate With the Liftgate
Button ................................................................. 58
Sounding the Panic Alarm................................ 58
Repairing Minor Paint Damage..............244
Replacement Parts Recommendation........................................13
Collision Repairs.................................................... 14
Scheduled Maintenance and Mechanical Repairs.................................................................. 14
Warranty on Replacement Parts..................... 14
Replacing a Lost Key or Remote Control............................................................58
Reporting Safety Defects (Canada Only)..............................................................207
Reporting Safety Defects (U.S. Only)..............................................................207
Resuming the Set Speed...........................167
Roadside Assistance
...................................194
Vehicles Sold in Canada: Getting Roadside
Assistance........................................................ 195
Vehicles Sold in the United States: Getting Roadside Assistance.................................... 194
Vehicles Sold in the United States: Using Roadside Assistance.................................... 194
Roadside Emergencies
...............................194
Running-In See: Breaking-In................................................... 191
Running Out of Fuel.....................................129 Adding Fuel From a Portable Fuel
Container.......................................................... 130
Filling a Portable Fuel Container.................. 129
S
Safety Canopy ™
............................................46
Safety Precautions.......................................126
Scheduled Maintenance Record...........339
Scheduled Maintenance
..........................330
Seatbelt Extensions......................................39
Seatbelt Height Adjustment......................36
388
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 201902, Second-Printing Index

Towing Points...............................................200
Attaching the Towing Eye.............................. 200
Front Towing Point........................................... 200
Rear Towing Point............................................. 200
Towing Eye Location......................................... 201
Towing the Vehicle on Four Wheels..........................................................190
Emergency Towing............................................ 190
Recreational Towing......................................... 190
Towing..............................................................186
Traction Control.............................................157 Principle of Operation....................................... 157
Transmission Code Designation............282
Transmission..................................................143
Transporting the Vehicle...........................199
U
Under Hood Overview - 3.0L....................221
Under Hood Overview - 3.3L...................222
Unique Driving Characteristics................122
USB Port.........................................................309 Locating the USB Ports.................................... 310
Using All-Wheel Drive.................................145 Driving In Special Conditions With
All-Wheel Drive (AWD)................................ 147
How Utility Vehicles Differ from Other Vehicles.............................................................. 147
Operating AWD Vehicles With Mismatched Tires..................................................................... 147
Using Snow Chains.....................................262
Using Stability Control...............................159
Using SYNC™ With Your Media Player
.............................................................319
Audio Voice Commands.................................. 319
Media Sources..................................................... 319
Using SYNC™ With Your Phone.............314 Accessing Features through the Phone
Menu................................................................... 315
Pairing a Phone................................................... 314
Phone Controls.................................................... 315
Phone Voice Commands................................. 315
Using Traction Control................................157 Switching the System Off................................ 157
System Indicator Lights and Messages........................................................... 157
Using a Switch...................................................... 157Using the Information Display
Controls............................................................. 157
Using Voice Recognition.............................312 Initiating a Voice Session................................. 312
System Interaction and Feedback...............313
Utilizing the Mediation/Arbitration Program (Canada Only)........................205
V
Vehicle Care
...................................................240
General Information......................................... 240
Vehicle Certification Label........................281
Vehicle Identification Number.................281
Vehicle Storage
.............................................245
Body........................................................................\
245
Brakes.................................................................... 246
Cooling system................................................... 245
Disconnecting Your 12 Volt Battery.............246
Engine.................................................................... 245
Fuel system.......................................................... 245
General.................................................................. 245
Miscellaneous..................................................... 246
Plugging in Your HYBRID................................ 246
Removing Vehicle From Storage.................246
Tires........................................................................\
246
Ventilation See: Climate Control......................................... 102
VIN See: Vehicle Identification Number.............281
Voice Control
....................................................67
W
Warning Lamps and Indicators................80 Anti-Lock Braking System................................ 80
Battery..................................................................... 80
Blind Spot Monitor.............................................. 80
Brake System Warning Lamp......................... 80
Cruise Control......................................................... 81
Deep Snow and Sand......................................... 81
Direction Indicator................................................ 81
Door Ajar................................................................... 81
Electric Park Brake................................................ 81
Engine Oil................................................................. 81
Engine or Motor Coolant Temperature.........81
Fasten Seatbelt..................................................... 81
Front Airbag............................................................. 81
390
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 201902, Second-Printing Index

Front Fog Lamps...................................................
81
High Beam.............................................................. 82
Hood Ajar................................................................ 82
Lamps On................................................................ 82
Liftgate Ajar............................................................ 82
Liftgate Lock Release......................................... 82
Low Beam Warning............................................. 82
Low Fuel Level....................................................... 82
Low Tire Pressure Warning............................... 82
Low Washer Fluid................................................. 82
Police Engine Idle feature..................................82
Police Perimeter Alert......................................... 82
Police Pursuit Mode............................................ 82
Powertrain Fault................................................... 82
Pre-Collision Assist............................................. 83
Ready to Drive....................................................... 83
Service Engine Soon........................................... 83
Stability Control.................................................... 83
Stability Control Off............................................ 83
Stop Safely Now................................................... 83
Washer Fluid Check....................................230
Washers See: Cleaning the Exterior.............................. 240
See: Wipers and Washers................................. 68
Waxing.............................................................242
Wheel Nuts See: Changing a Road Wheel....................... 269
Wheels and Tires..........................................247 General Information.......................................... 247
Technical Specifications................................. 275
Windows and Mirrors....................................75
Windshield Washers.....................................68
Windshield Wipers
........................................68
Speed Dependent Wipers................................ 68
Wiper Blades See: Checking the Wiper Blades.................. 233
Wipers and Washers
....................................68
391
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 201902, Second-Printing Index