
Materials
Specification
Name
-
Motorcraft® Penetrating and Lock Lubricant (U.S.)
Motorcraft® Penetrating Fluid / Liquide dégrippant
Motorcraft® (Canada)
XL-1 (U.S.)
CXC-51-A (Canada)
Transfer Case
Capacities Quantity
Variant
1.1 qt (1 L)
All.
Materials Specification
Name
MERCON® LV WSS-M2C938-A
Motorcraft® MERCON® LV Automatic Transmission
Fluid (U.S.)
Motorcraft® MERCON® LV Automatic Transmission
Fluid / Huile pour boîte automatique MERCON® LV
Motorcraft® (Canada)
XT-10-QLVC (U.S.)
CXT-10-LV6 (Canada)
Front Axle
Capacities Quantity
Variant
0.6 qt (0.6 L)
All wheel drive.
303
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 201902, Second-Printing Capacities and Specifications

PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH A FORD
PROTECT EXTENDED SERVICE PLAN.
Ford Protect Extended Service
Plans (U.S. Only)
Ford Protect extended service plan means
peace of mind. It’
s the extended service
plan backed by Ford Motor Company, and
provides more protection beyond the New
Vehicle Limited Warranty coverage. When
you visit your Ford Dealer, Insist on Ford
Protect extended service plans!
Ford Protect Can Quickly Pay for Itself
One trip to the Service Center could easily
exceed the price of your Ford Protect
extended service plan. With Ford Protect
extended service plan you minimize your
risk for unexpected repair bills and rising
repair costs.
Up to 1,000+ Covered Vehicle
Components
There are four mechanical Ford Protect
extended service plans with different levels
of coverage. Ask your authorized dealer for
details.
1. PremiumCARE - Our most comprehensive coverage. With over
1,000 covered components, this plan
is so complete it’ s probably easier to
list what’ s not covered.
2. ExtraCARE - Covers 113 components, and includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical components.
Ford Protect extended service plans are
honored by all authorized Ford dealers in
the U.S., Canada and Mexico. That means you get:
•
Reliable, quality service at any Ford or
Lincoln dealership.
• Repairs performed by factory trained
technicians, using genuine parts.
Rental Car Reimbursement
1st day Rental Benefit
If you bring your car into your dealer for
service, we ’ll give you a loaner to use for
the day.
Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including warranty repairs, and
Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,
including:
• Towing, flat-tire change and battery
jump starts.
• Out of fuel and lock-out assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Assistance for taxi, shuttle, rental car
coverage or other transportation.
Transferable Coverage
If you sell your vehicle before your Ford
Protect extended service plan coverage
expires, you can transfer any remaining
coverage to the new owner. Which should
give you and your potential buyer a little
more peace of mind.
328
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 201902, Second-Printing Ford Protect

Check Every Month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure. Windshield washer fluid level.
Holes and slots in the tail pipe to make sure they are functional and clear of debris. Check Every Six Months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
Seatbelts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and seatbelt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-Point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval
to help make sure your vehicle keeps
running great.
332
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 201902, Second-Printing Scheduled Maintenance

A
A/C
See: Climate Control......................................... 102
About Cruise Control..................................166
About Drive Mode Control.........................179
About the Cabin Air Filter..........................107
About This Manual...........................................7
ABS See: Brakes............................................................ 152
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................. 153
Accessories See: Replacement Parts
Recommendation............................................ 13
Adjusting the Headlamps.........................234 Vertical Aim Adjustment................................. 234
Adjusting the Steering Wheel...................66
Airbag Disposal...............................................54
Air Conditioning See: Climate Control......................................... 102
Air Filter See: Changing the Engine Air Filter -
3.0L..................................................................... 237
See: Changing the Engine Air Filter - 3.3L..................................................................... 238
Alarm See: Anti-Theft Alarm........................................ 64
All-Wheel Drive
.............................................145
Anti-Theft Alarm............................................64
Alarm System........................................................ 64
Arming the Alarm................................................. 64
Disarming the Alarm........................................... 64
Object Detection.................................................. 65
Police Perimeter Alert Settings....................... 65
Police Perimeter Alert System........................ 64
Switching the Police Perimeter Alert On and Off................................................................ 64
System Configuration......................................... 65
System Error........................................................... 65
Triggering the Alarm........................................... 64
Appendices.....................................................351
At a Glance........................................................18
Audible Warnings and Indicators.............83 Automatic Transmission Warning
Chime.................................................................. 84
Headlamps On Warning Chime...................... 83Key in Ignition Warning Chime........................
83
Parking Brake On Warning Chime.................84
Audio Control
..................................................66
Auxiliary Steering Wheel Controls.................67
You can operate the following functions
with the control:.............................................. 66
Audio System
................................................307
General Information......................................... 307
Audio Unit
.......................................................307
Accessing the Sound Settings...................... 307
Accessing the System Settings................... 308
Adjusting the Volume...................................... 308
Changing Radio Stations............................... 308
Pausing or Playing Media............................... 308
Returning to the Previous Screen...............308
Scrolling Through the Menu Options........308
Selecting a Menu Option............................... 309
Selecting Media................................................. 308
Selecting the Radio.......................................... 309
Switching the Audio Unit On and Off........309
Switching the Display On and Off..............309
Using a Cell Phone........................................... 309
Using Seek, Fast Forward and Reverse............................................................. 309
Autolamps..........................................................71 Windshield Wiper Activated
Headlamps.......................................................... 71
Automatic Climate Control......................102 Directing the Airflow.......................................... 102
Setting the Blower Motor Speed.................. 102
Setting the Temperature................................. 102
Switching Auto Mode On and Off................102
Switching Maximum Air Conditioning On and Off.............................................................. 104
Switching Maximum Defrost On and Off....................................................................... 104
Switching Recirculated Air On and Off....................................................................... 104
Switching the Air Conditioning On and Off....................................................................... 103
Switching the Climate Control On and Off....................................................................... 103
Automatic Transmission............................143 If Your Vehicle Gets Stuck in Mud or
Snow................................................................... 143
Understanding the Positions of Your Automatic Transmission............................. 143
381
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 201902, Second-Printing Index

Automatic Transmission Fluid
Check.............................................................229
Auxiliary Power Points.................................115 110 Volt AC Power Point.................................... 115
12 Volt DC Power Point...................................... 115
USB Port and Power Point Locations..........115
AWD See: All-Wheel Drive......................................... 145
B
Battery See: Changing the 12V Battery....................... 231
Blind Spot Information System..............168 Blind Spot Information System with Trailer
Tow..................................................................... 169
Switching the System On and Off.................171
System Errors......................................................... 171
Using the Blind Spot Information System.............................................................. 168
BLIS See: Blind Spot Information System..........168
Bonnet Lock See: Opening and Closing the Hood...........219
Booster Seats..................................................28 Types of Booster Seats...................................... 28
Brake Fluid Check........................................229 Brake Fluid Service Interval........................... 230
Brakes................................................................152 General Information.......................................... 152
Breaking-In.......................................................191
Bulb Specification Chart
..........................305
C
Canceling the Set Speed...........................167
Capacities and Specifications - 3.0L................................................................283
Air Conditioning System................................. 283
Alternative Engine Oil for Extremely Cold Climates........................................................... 286
Automatic Transmission................................. 283
Engine Coolant................................................... 284
Engine Oil.............................................................. 285
Front Axle............................................................. 288
Fuel Tank.............................................................. 286
Grease.................................................................... 286
Hydraulic Brake System.................................. 287Locks.......................................................................
287
Rear Axle............................................................... 289
Transfer Case...................................................... 288
Washer Reservoir............................................... 289
Capacities and Specifications - 3.3L, Hybrid Electric Vehicle (HEV)..............297
Air Conditioning System................................. 298
Alternative Engine Oil for Extremely Cold Climates............................................................ 301
Automatic Transmission................................ 298
Engine Coolant................................................... 299
Engine Oil............................................................. 300
Front Axle............................................................. 303
Fuel Tank............................................................... 301
Grease..................................................................... 301
Hydraulic Brake System.................................. 302
Locks...................................................................... 302
Rear Axle.............................................................. 304
Transfer Case...................................................... 303
Washer Reservoir.............................................. 304
Capacities and Specifications - 3.3L................................................................290
Air Conditioning System................................. 290
Alternative Engine Oil for Extremely Cold Climates........................................................... 293
Automatic Transmission.................................. 291
Engine Coolant................................................... 292
Engine Oil.............................................................. 292
Front Axle............................................................. 296
Fuel Tank.............................................................. 294
Grease.................................................................... 294
Hydraulic Brake System.................................. 294
Locks...................................................................... 295
Rear Axle............................................................... 296
Transfer Case...................................................... 295
Washer Reservoir............................................... 297
Capacities and Specifications
.................277
Car Wash See: Cleaning the Exterior.............................. 240
Catalytic Converter......................................139 On-Board Diagnostics (OBD-II)................... 140
Readiness for Inspection and Maintenance (I/M) Testing................................................... 140
Center Console
................................................117
Console Mounting Plates.................................. 117
Universal Top Tray................................................ 117
Changing a Bulb...........................................235 LED Lamps........................................................... 236
382
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 201902, Second-Printing Index

License Plate Lamp..........................................
236
Rear Direction Indicator and Reversing Lamp.................................................................. 235
Changing a Fuse............................................217 Fuses........................................................................\
217
Changing a Road Wheel...........................269 Dissimilar Spare Wheel and Tire Assembly
Information...................................................... 270
Tire Change Procedure...................................... 271
Changing the 12V Battery
..........................231
Battery Management System....................... 232
Remove and Reinstall the Battery...............232
Changing the Cabin Air Filter....................107
Changing the Engine Air Filter - 3.0L.................................................................237
Changing the Engine Air Filter - 3.3L.................................................................238
Changing the Front Wiper Blades.........233
Changing the Rear Wiper Blades...........234
Checking the Wiper Blades
......................233
Child Restraint and Seatbelt Maintenance.................................................38
Child Restraint Positioning
.........................30
Child Safety......................................................20 General Information............................................ 20
Child Safety Locks..........................................32 Left-Hand Side...................................................... 32
Right-Hand Side................................................... 32
Cleaning Products
.......................................240
Materials............................................................... 240
Cleaning the Engine....................................242
Cleaning the Exterior
..................................240
Cleaning the Headlamps................................. 241
Exterior Chrome Parts....................................... 241
Exterior Plastic Parts......................................... 241
Stripes or Graphics............................................. 241
Underbody............................................................. 241
Under Hood........................................................... 241
Cleaning the Instrument Panel and Instrument Cluster Lens.........................243
Cleaning the Interior...................................243 Mirrors.................................................................... 243
Cleaning the Wheels
..................................244
Cleaning the Windows and Wiper Blades...........................................................242
Climate Control
.............................................102
Cold Weather Precautions........................192 Collision, Damage or Fire Event..............198
Guidance for Ford Motor Company Electric
and Hybrid-Electric Vehicles Equipped
With High Voltage Batteries...................... 198
Coolant Check See: Engine Coolant Check............................ 225
Crash Sensors and Airbag Indicator.......48 Airbags and Police Equipment....................... 49
Cross Traffic Alert..........................................172 Cross Traffic Alert Behavior When Trailer
is Attached........................................................ 174
Cross Traffic Alert Indicator............................. 174
Cross Traffic Alert Information Messages........................................................... 174
Cross Traffic Alert System Limitations........................................................ 173
Cross Traffic Alert System Sensors..............173
Switching the System On and Off................174
Using Cross Traffic Alert................................... 172
Cruise Control..................................................67
Cruise Control Indicators
............................167
Customer Assistance.................................202
D
Data Recording
..................................................9
911 Assist Privacy Notice..................................... 13
Comfort, Convenience and Entertainment Data........................................................................\
11
Event Data................................................................. 11
Service Data............................................................ 10
Services That Third Parties Provide...............12
Services That We Provide.................................. 12
Vehicles With a Modem...................................... 12
Vehicles With SYNC............................................. 12
Daytime Running Lamps - Vehicles With: Configurable Daytime Running
Lamps..............................................................72
Daytime Running Lamps - Vehicles With: Daytime Running Lamps (DRL).............72
Declaration of Conformity........................379
Declaration of Conformity - Vehicles With: SYNC 3
..............................................379
Radio Frequency Statement......................... 379
Decommissioning Requirements
..........350
Dark Car................................................................ 350
OBD-II Split Connector................................... 350
Police Engine Idle.............................................. 350
383
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 201902, Second-Printing Index

Police Perimeter Alert......................................
350
Pre-Collision Assist Disable.......................... 350
Rear Camera On Demand.............................. 350
Vehicle Sealing of Aftermarket Equipment...................................................... 350
Decommissioning the Vehicle................350
Direction Indicators........................................73
Doors and Locks.............................................59
Drive Mode Control......................................179 Drive Modes.......................................................... 179
Drive Modes....................................................179 Deep Snow/Sand............................................... 179
Normal................................................................... 180
Driver and Passenger Airbags....................42 Children and Airbags........................................... 43
Proper Driver and Front Passenger Seating Adjustment........................................................ 42
Driver and Passenger Knee Airbags........46
Driving Aids.....................................................168
Driving Hints
....................................................191
Driving Through Water................................192
DRL See: Daytime Running Lamps - Vehicles With:
Configurable Daytime Running Lamps....72
See: Daytime Running Lamps - Vehicles With: Daytime Running Lamps (DRL).................72
E
Economical Driving
.......................................191
Electric Parking Brake.................................153 Applying the Electric Parking Brake.............153
Automatically Releasing the Electric
Parking Brake.................................................. 154
Manually Releasing the Electric Parking Brake................................................................... 154
Releasing the Electric Parking Brake if the Vehicle Battery is Running Out of
Charge................................................................ 155
Electromagnetic Compatibility
...............351
Emission Law.................................................138
Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance..........139
Tampering With a Noise Control System............................................................... 138
End User License Agreement..................353 VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ................................. 353Engine Block Heater
....................................120
Using the Engine Block Heater....................... 121
Engine Coolant Check................................225 Adding Coolant................................................... 225
Coolant Change.................................................. 227
Engine Coolant Temperature Management.................................................. 228
Fail-Safe Cooling................................................ 227
Recycled Coolant............................................... 226
Severe Climates.................................................. 227
Engine Emission Control............................138
Engine Oil Check..........................................223 Adding Engine Oil............................................... 223
Engine Oil Dipstick - 3.0L..........................223
Engine Oil Dipstick - 3.3L..........................223
Engine Specifications - 3.0L.....................277 Drivebelt Routing................................................ 277
Engine Specifications - 3.3L, Hybrid Electric Vehicle (HEV).............................278
Drivebelt Routing............................................... 278
Engine Specifications - 3.3L.....................277 Drivebelt Routing............................................... 278
Environment......................................................17
EPB See: Electric Parking Brake.............................. 153
Essential Towing Checks
...........................188
Before Towing a Trailer..................................... 189
Hitches................................................................... 188
Launching or Retrieving a Boat or Personal Watercraft (PWC)......................................... 189
Safety Chains....................................................... 188
Trailer Brakes....................................................... 188
Trailer Lamps....................................................... 188
When Towing a Trailer...................................... 189
Event Data Recording See: Data Recording.............................................. 9
Export Unique Options
.................................16
Exterior Mirrors................................................76
Blind Spot Information System....................... 77
Fold-Away Exterior Mirrors................................ 77
Heated Exterior Mirrors ...................................... 77
Integrated Blind Spot Mirror............................. 77
Power Exterior Mirrors......................................... 76
F
Fastening the Seatbelts..............................34 Seatbelt Locking Modes.................................... 35
384
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 201902, Second-Printing Index

Quickly Cooling the Interior............................
105
Quickly Heating the Interior............................ 105
Recommended Settings for Cooling..........105
Recommended Settings for Heating..........105
Hints on Driving With Anti-Lock Brakes.............................................................153
Hood Lock See: Opening and Closing the Hood...........219
Horn.....................................................................67
Hybrid Vehicle Frequently Asked Questions......................................................124
Hybrid Vehicle Operation...........................122 Battery..................................................................... 122
Braking.................................................................... 123
Driving...................................................................... 122
Driving to Optimize Fuel Economy...............123
Starting................................................................... 122
Stopping................................................................. 122
Transmission Operation................................... 122
I
Ignition Switch................................................118
In California (U.S. Only)
............................203
Information Display Control.......................67
Information Displays.....................................85 General Information............................................ 85
Information Messages.................................88 AdvanceTrac ™ and Traction Control...........89
Alarm........................................................................\
89
AWD........................................................................\
.. 88
Battery and Charging System (12 volt)...................................................................... 90
Blind Spot Information and Cross Traffic Alert System..................................................... 90
Doors and Locks.................................................... 91
Fuel........................................................................\
.... 92
Hill Start Assist...................................................... 92
Keys and Intelligent Access.............................. 93
Lane Keeping System......................................... 94
Maintenance.......................................................... 94
Park Aid.................................................................... 95
Park Brake............................................................... 96
Police Engine Idle feature.................................. 97
Power Steering...................................................... 97
Pre-Collision Assist.............................................. 97
Seats........................................................................\
. 98
Starting System.................................................... 98Tire Pressure Monitoring System...................
98
Trailer........................................................................\
99
Transmission......................................................... 99
Installing Child Restraints...........................22 Child Seats.............................................................. 22
Using Lap and Shoulder Belts......................... 22
Using Lower Anchors and Tethers for CHildren (LATCH)............................................ 25
Using Tether Straps............................................. 26
Instrument Cluster
.........................................79
Instrument Lighting Dimmer......................72
Instrument Panel
............................................18
Interior Air Quality.........................................107
Interior Lamps..................................................73
Dome Task Lamp.................................................. 74
Front Interior Lamp.............................................. 73
Rear Interior Lamps............................................. 74
Interior Mirror
....................................................78
Automatic Dimming Mirror............................... 78
Manual Dimming Mirror..................................... 78
Introduction.........................................................7
J
Jump Starting the Vehicle.........................196 Connecting the Jumper Cables..................... 196
Jump Starting....................................................... 197
Locating the Jump Starting Connection Points................................................................. 196
Preparing Your Vehicle..................................... 196
Removing the Jumper Cables........................ 197
K
Keys and Remote Controls.........................56
L
Liftgate...............................................................62
Lighting Control..............................................70 Flashing High Beam Headlamps..................... 71
Lighting Control Selections.............................. 70
Switching High Beam Headlamps On and Off........................................................................\
... 71
Lighting..............................................................70 General Information............................................ 70
Load Carrying
..................................................181
386
Explorer (CTW) Police, Canada/United States of America, Police, enUSA, Edition date: 201902, Second-Printing Index