It is your responsibility to make sure that all of the scheduled
maintenance is performed and that the materials used meet Ford
engineering specifications. Failure to perform scheduled maintenance as
specified in the Owner’s Manual will invalidate warranty coverage on
parts affected by the lack of maintenance. Make sure that receipts for
completed maintenance work are retained with the vehicle and
confirmation of maintenance work is always entered in yourOwner’s
Manual.
Your Ford or Lincoln dealership, or Ford or Lincoln Quality Care Service
Center, has factory-trained technicians who can perform the required
maintenance using genuine Ford parts. The dealership looks forward to
meeting your every service need to maximize your satisfaction with your
vehicle.
WHO PAYS FOR WARRANTY REPAIRS?
You will not be charged for repairs covered by any applicable warranty
during the stated coverage periods, unless specifically stated elsewhere
in this guide.
Some states have mandated alternate time coverage periods for parts of
your vehicle (e.g. seatbelts).
Some states and/or local governments may require a tax on a portion of
warranty repairs. Where applicable law allows, the tax must be paid by
you, the owner of the vehicle.
During the Bumper to Bumper Warranty period, dealers may receive
instructions to provide no-cost, service-type improvements - not
originally included in your Owner’s Manual - intended to increase your
overall satisfaction with your vehicle.
Sometimes Ford may offer a special adjustment program to pay all or
part of the cost of certain repairs beyond the terms of the applicable
warranty. Check with your dealer or call 1-800-392-3673 to learn whether
any adjustment program is applicable to your vehicle. Please have your
vehicle identification number available.
3
Extended warranty coverage periods are available for certain
vehicle parts and conditions. Specifically,
(1) Your vehicle’s Powertrain components are covered for five years or
60,000 miles, whichever occurs first. The extended coverage applies to
theEngine: all internal lubricated parts, cylinder block, cylinder heads,
electrical fuel pump, powertrain control module, engine mounts,
flywheel, injection pump, manifold (exhaust and intake), manifold bolts,
oil pan, oil pump, seals and gaskets, engine thermostat, engine
thermostat housing, timing chain cover, timing chain (gears or belt),
turbocharger/supercharger unit, valve covers, water pump;
Transmission: all internal parts, clutch cover, seals and gaskets, torque
converter, transfer case (including all internal parts), transmission case,
transmission mounts; single-speed gearbox (for The Focus Electric);
Front-Wheel Drive: axle shafts, front bearings seals and gaskets,
universal and constant velocity joints; Rear-Wheel Drive:axle shafts,
bearings (front and rear), center support bearing, drive axle housing
(including all internal parts), drive shaft, retainers, supports, seals and
gaskets, universal and constant velocity joints. Four-wheel/All-Wheel
Drive: axle shafts, bearings (front and rear), center support bearing,
drive shafts, final drive housing (including all internal parts),
hubs-automatic front locking (four-wheel drive), locking rings
(four-wheel drive), seals and gaskets, universal and constant velocity
joints.
(2) Your vehicle’s safety belts and air bag Supplemental Restraint System
(SRS) are covered for an extended Safety Restraint Coverage Period,
which lasts for five years or 60,000 miles, whichever occurs first.
(3) Your vehicle’s body sheet metal panels are covered for an extended
Corrosion Coverage Period, which lasts for five years, regardless of miles
driven. The extended warranty coverage only applies if a body sheet
metal panel becomes perforated due to corrosion during normal use due
to a manufacturing defect in factory-supplied materials or factory
workmanship. If aluminum body panels have corrosion or rust damage,
and the damage is not the result of abnormal usage, vehicle accident,
customer actions and/or extreme environmental conditions, the corrosion
or rust damage repairs are covered for 5 years, unlimited miles. For
damage caused by airborne material (environmental fallout) where there
11
Important Information About List of Parts
Also covered by the two emissions warranties are all emissions-related
bulbs, hoses, clamps, brackets, tubes, gaskets, seals, belts, connectors,
non diesel fuel lines, and wiring harnesses that are used with
components on the list of parts, above.
Concerning parts that should be replaced on a certain maintenance
schedule: these parts remain under warranty until : (a) the first
replacement time that is specified in yourOwner’s Manual; or (b) the
time or mileage limits of the Federal Defect and Performance Warranties
(whichever occurs first).
Your Ford Motor Company dealer maintains a complete list of parts
covered by the emissions performance warranty. For questions about
emission-related parts, contact your dealer.
WHAT IS NOT COVERED?
Ford Motor Company may deny you emissions warranty coverage if your
vehicle or a part does not contain an emissions-related defect or has
failed because of abuse, neglect, improper maintenance, unapproved
modifications, or any items included in What Is Not Covered?,
pages 13-16.
ADDITIONAL EMISSIONS PERFORMANCE WARRANTY
INFORMATION
If you need more information about getting service under the Federal
Emissions Performance Warranty, or if you want to report what you
believe to be violations of the terms of this warranty, you may contact:
U.S. Environmental Protection Agency
Office of Transportation and Air Quality
Compliance Division, Light-Duty Vehicle Group
Attn: Warranty Complaints
2000 Traverwood Drive
Ann Arbor, MI 48105
Email: [email protected]
22
For full details about coverage under California requirements for
emissions control, see:
➡Defects Warranties (pages 25-29)
➡ Performance Warranty (pages 25-27)
➡ What Is Covered? (pages 28-29)
➡ What Is Not Covered? (page 29)
EXPLANATION OF CALIFORNIA EMISSIONS WARRANTIES
Your Warranty Rights and Obligations
The California Air Resources Board and Ford Motor Company are
pleased to explain the emission control system warranty on your
2020-model vehicle. In California, new motor vehicles must be designed,
built, and equipped to meet the State’s stringent anti-smog standards.
Ford must warrant the emission control system on your vehicle for the
periods of time listed on pages 25-29, provided there has been no abuse,
neglect, or improper maintenance of your vehicle.
Your emission control system may include parts such as the fuel injection
system, the ignition system, catalytic converter, and the engine
computer. Also included may be hoses, belts, connectors, and other
emissions-related assemblies.
Where a warrantable condition exists, Ford Motor Company will repair
your vehicle at no cost to you including diagnosis, parts, and labor.
MANUFACTURER’S WARRANTY COVERAGE
For Vehicles Eligible for Standard California Emission Warranty Coverage
If Gross Vehicle Weight Rating is 14,000 lbs. or less:
For 3 years or 50,000 miles (whichever first occurs):
1. If your vehicle fails a Smog Check inspection, all necessary repairs and
adjustments will be made by Ford to ensure that your vehicle passes the
inspection. This is your emission control system PERFORMANCE
WARRANTY.
2. If any emissions-related part on your vehicle is defective, the part will
be repaired or replaced by Ford. This is your short-term emission control
system DEFECTS WARRANTY.
25
•Spark Control Components
• Spark Plugs and Ignition Wires
• Thermostat
• Throttle Body Assembly (MFI)
• Transmission Assembly (Plug-in Hybrid vehicles only)
• Transmission Auxiliary Oil Pump (Plug-in Hybrid vehicles only)
• Transmission Fluid Temperature Sensor (Plug-in Hybrid vehicles only)
• Vacuum Distribution System
* Includes hardware and emission related software changes only
Important Information about List of Parts
Also covered by this warranty are all emissions-related bulbs, hoses, clamps,
brackets, tubes, gaskets, seals, belts, connectors, non diesel fuel lines, and
wiring harnesses that are used with components on the list of parts above.
Concerning parts that should be replaced on a certain maintenance
schedule: these parts remain under warranty until the first required
replacement time that is specified in your Owner’s Manual.
NOTE: If the diagnosis does not reveal a defect, the Defects Warranty
does not apply.
Your Ford Motor Company dealer maintains a complete list of covered
parts. For more details about the specific parts that are covered by the
Defects Warranty, contact your dealer.
WHAT IS NOT COVERED?
Ford Motor Company may deny you emissions warranty coverage if your
vehicle or a part does not contain a defect that affects emissions or has
failed because of abuse, neglect, improper maintenance, unapproved
modifications, or any items included in What Is Not Covered?,
pages 13-16.
29