ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty.
The service is available:
•
24 hours a day, seven days a week.
• For the coverage period supplied with
your vehicle.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (8 L) of gasoline or 5 gal (20 L)
of diesel fuel to a disabled vehicle.
Roadside Assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.
• Winch out — available within 100 ft
(30 m) of a paved or county
maintained road, no recoveries. •
Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest
authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
• Roadside Assistance includes up to
$200 for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is
not, then the trailer does not qualify for
any roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the Owner's Manual kit.
United States vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
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When driving with the full-size dissimilar
spare wheel and tire assembly, it is
recommended that you do not:
•
Exceed 50 mph (80 km/h) in 4WD.
• Engage 4WD unless the vehicle is
stationary.
• Use 4WD on dry pavement.
The usage of a full-size dissimilar spare
wheel and tire assembly can lead to
impairment of the following:
• Handling, stability and braking
performance.
• Comfort and noise.
• Ground clearance and parking at curbs.
• Winter weather driving capability.
• Wet weather driving capability.
• Four-wheel drive capability. When driving with the full-size dissimilar
spare wheel and tire assembly additional
caution should be given to:
•
Towing a trailer.
• Driving vehicles equipped with a
camper body.
• Driving vehicles with a load on the
cargo rack.
Drive cautiously when using a full-size
dissimilar spare wheel and tire assembly
and seek service as soon as possible.
Location of the Spare Tire and
Tools
If your vehicle is equipped with a spare tire,
jack and associated tools, see the
following table for their locations: Location
Item
Under the vehicle, just forward of the rearbumper.
Spare tire - pick-up trucks only
Fastened to the floor pan behind the rear-most seat on the passenger side.
Jack
Regular Cab: Fastened to floor behind thedriver seat.
Jack handle, lug wrench, lug wrench exten-
sion - only provided on dual rear wheel vehicles. Super Cab and Crew Cab: Fastened to the
floor under the rear seat on the driver's side.
Tire Change Procedure WARNING:
The jack supplied with
this vehicle is only intended for changing
wheels. Do not use the vehicle jack other
than when you are changing a wheel in
an emergency. 423
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201909, Second-Printing Wheels and TiresE166722
Alternative Engine Oil for Extremely Cold
Climates........................................................... 444
Automatic Transmission-Six Speed..........442
Automatic Transmission-Ten Speed.........442
Engine Coolant................................................... 443
Engine Oil............................................................. 443
Front Axle............................................................. 448
Fuel Tank.............................................................. 445
Grease.................................................................... 445
Hydraulic Brake System.................................. 446
Locks....................................................................... 447
Power Steering System.................................. 446
Rear Axle - 10.5.................................................. 448
Rear Axle - 11.8 ................................................... 449
Transfer Case....................................................... 447
Washer Reservoir.............................................. 449
Capacities and Specifications - 6.7L Diesel............................................................450
Air Conditioning System................................. 450
Alternative Engine Oil for Biodiesel Fuel Blends (B20 max)........................................ 454
Alternative Engine Oil for Extremely Cold Climates........................................................... 454
Alternative Engine Oil for Severe Duty Service.............................................................. 455
Automatic Transmission.................................. 451
Diesel Exhaust Fluid (DEF) Tank.................456
Engine Coolant................................................... 452
Engine Oil.............................................................. 452
Front Axle............................................................. 459
Fuel Tank.............................................................. 455
Grease .................................................................... 456
Hydraulic Brake System.................................. 457
Locks...................................................................... 458
Power Steering System................................... 457
Rear Axle - 10.5................................................... 459
Rear Axle - 10.8.................................................. 460
Rear Axle - 11.8 .................................................. 460
Transfer Case...................................................... 458
Washer Reservoir................................................ 461
Capacities and Specifications - 7.3L..................................................................461
Air Conditioning System................................. 462
Alternative Engine Oil for Extremely Cold Climates ........................................................... 464
Automatic Transmission................................ 462
Engine Coolant................................................... 463
Engine Oil............................................................. 463Front Axle.............................................................
468
Fuel Tank.............................................................. 465
Grease .................................................................... 465
Hydraulic Brake System................................. 466
Locks....................................................................... 467
Power Steering System.................................. 466
Rear Axle - 10.5.................................................. 468
Rear Axle - 10.8.................................................. 469
Rear Axle - 11.8 (With HD Tow Option)............................................................. 469
Rear Axle - 11.8 (Without HD Tow Option)............................................................. 470
Transfer Case...................................................... 467
Washer Reservoir................................................ 471
Capacities and Specifications................433
Cargo Lamps...................................................93
Car Wash See: Cleaning the Exterior.............................. 385
Catalytic Converter
......................................195
On-Board Diagnostics (OBD-II)................... 196
Readiness for Inspection and Maintenance (I/M) Testing.................................................... 197
Center Console
................................................171
Changing a Bulb............................................377 Cargo Lamp and Central High Mounted
Brake Lamp Bulbs........................................ 379
Fog Lamp Bulbs................................................. 378
Front Park and Direction Indicator Lamp Bulbs................................................................... 377
Headlamp Bulbs................................................. 377
LED Lamps.......................................................... 380
License Plate Lamp Bulb............................... 380
Rear Lamps, Brake Lamps, Rear Direction Indicator and Reversing Lamp
Bulbs.................................................................. 378
Changing a Fuse..........................................340 Fuses...................................................................... 340
Changing a Road Wheel...........................422 Dissimilar Spare Wheel and Tire Assembly
Information...................................................... 422
Location of the Spare Tire and Tools.........423
Stowing the Flat Tire or Spare Tire.............430
Tire Change Procedure.................................... 423
Changing the 12V Battery..........................373 Battery Management System....................... 374
Changing the Engine Air Filter - 6.2L..................................................................351
617
Super Duty (TFE) Canada/United States of America, enUSA, Edition date: 201909, Second-Printing Index