ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty.
The service is available:
•
24 hours a day, seven days a week.
• For the coverage period supplied with
your vehicle.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (8 L) of gasoline or 5 gal (20 L)
of diesel fuel to a disabled vehicle.
Roadside Assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.
• Winch out — available within 100 ft
(30 m) of a paved or county
maintained road, no recoveries. •
Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest
authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
• Roadside Assistance includes up to
$200 for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is
not, then the trailer does not qualify for
any roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the Owner's Manual kit.
United States vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
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For detailed interval information, see
Scheduled Maintenance in your Owner's
Manual or your local maintenance guide.
POWER STEERING FLUID
CHECK
Your vehicle is equipped with an electric
power steering (EPS) system. There is no
fluid reservoir to check or fill.
CHANGING THE 12V BATTERY
WARNING: Batteries normally
produce explosive gases which can
cause personal injury. Therefore, do not
allow flames, sparks or lighted
substances to come near the battery.
When working near the battery, always
shield your face and protect your eyes.
Always provide correct ventilation. WARNING:
When lifting a
plastic-cased battery, excessive pressure
on the end walls could cause acid to flow
through the vent caps, resulting in
personal injury and damage to the
vehicle or battery. Lift the battery with a
battery carrier or with your hands on
opposite corners. WARNING:
Keep batteries out of
reach of children. Batteries contain
sulfuric acid. Avoid contact with skin,
eyes or clothing. Shield your eyes when
working near the battery to protect
against possible splashing of acid
solution. In case of acid contact with skin
or eyes, flush immediately with water for
a minimum of 15 minutes and get prompt
medical attention. If acid is swallowed,
call a physician immediately. WARNING:
Battery posts,
terminals and related accessories
contain lead and lead compounds,
chemicals known to the State of
California to cause cancer and
reproductive harm. Wash your hands
after handling
. WARNING:
This vehicle may have
more than one battery. Removing the
battery cables from only one battery
does not disconnect your vehicle
electrical system. Make sure you
disconnect the battery cables from all
batteries when disconnecting power.
Failure to do so may cause serious
personal injury or property damage.
Your vehicle is fitted with a Motorcraft
maintenance-free battery which normally
does not require additional water.
When a battery replacement is required,
you must use a recommended
replacement battery that matches the
electrical requirements of the vehicle.
Note: After cleaning or replacing the
battery, make sure you reinstall the battery
vent tube, battery cover or shield.
For longer, trouble-free operation, keep the
top of the battery clean and dry.
If you see any corrosion on the battery or
terminals, remove the cables from the
terminals and clean with a wire brush. You
can neutralize the acid with a solution of
baking soda and water.
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Because your vehicle
’s engine is
electronically controlled by a computer,
some control conditions are maintained
by power from the battery. When the
battery is disconnected or a new battery
is installed, the engine must relearn its idle
and fuel trim strategy for optimum
driveability and performance. Flexible fuel
vehicles (FFV) must also relearn the
ethanol content of the fuel for optimum
driveability and performance.
To restore the settings, do the following:
1. Apply the parking brake.
2. Shift into park (P) or neutral (N).
3. Switch off all accessories.
4. Press the brake pedal and start your vehicle.
5. Run the engine until it reaches normal operating temperature. While the
engine is warming up, complete the
following: Reset the clock. Reset the
power windows bounce-back feature.
See Windows and Mirrors (page 103).
Reset the radio station presets. See
Audio System (page 478).
6. Allow the engine to idle for at least one
minute.
7. Drive the vehicle at least 10 mi (16 km)
to completely relearn the idle trim and
fuel trim strategy.
Note: If you do not allow the engine to
relearn the idle and fuel trim strategy, the
idle quality of your vehicle may be adversely
affected until the engine computer
eventually relearns the idle trim and fuel
trim strategy.
Note: For flexible fuel vehicles, if you are
operating on E85, you may experience poor
starts or an inability to start the engine and
driveability problems until the fuel trim and
ethanol content have been relearned. Make sure that you dispose of old batteries
in an environmentally friendly way. Seek
advice from your local authority about
recycling old batteries.
If storing your vehicle for more than 30
days without recharging the battery, we
recommend that you disconnect the
negative battery cable to maintain battery
charge for quick starting.
Battery Management System
(If
Equipped)
The battery management system monitors
battery conditions and takes actions to
extend battery life. If excessive battery
drain is detected, the system temporarily
disables some electrical systems to
protect the battery.
Systems included are:
• Heated rear window.
• Heated seats.
• Climate control.
• Heated steering wheel.
• Audio unit.
• Navigation system.
A message may appear in the information
displays to alert you that battery
protection actions are active. These
messages are only for notification that an
action is taking place, and not intended to
indicate an electrical problem or that the
battery requires replacement.
After battery replacement, or in some
cases after charging the battery with an
external charger, the battery management
system requires eight hours of vehicle sleep
time to relearn the battery state of charge.
During this time your vehicle must remain
fully locked with the ignition switched off.
Note: Prior to relearning the battery state
of charge, the battery management system
may temporarily disable some electrical
systems.
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Drivebelt Routing
MOTORCRAFT PARTS - 2.7L ECOBOOST™
Part Number
Component
FA-1883
Air filter element.
FL-2062
Oil filter.
FT-202
Transmission oil filter.
BAGM-48H6-760
Battery.
BAGM-94RH7-800SP-578
Spark plugs.
WW-2248
Windshield wiper blade.
FP-79
Cabin air filter.
For scheduled maintenance, we
recommend Motorcraft® replacement
parts available at your authorized dealer
or at fordparts.com. The parts engineered
for your vehicle meet or exceed our
specifications. Use of other parts could
impact vehicle performance, emissions
and durability. Your warranty could be void
for any damage related to use of other
parts. If a Motorcraft® oil filter is not available,
use an oil filter that meets industry
performance specification
SAE/USCAR-36.
For spark plug replacement, contact an
authorized dealer. Replace the spark plugs
at the appropriate intervals. See
Scheduled Maintenance (page 553).
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MOTORCRAFT PARTS - 3.0L DIESEL
Part Number
Component
FA-1883
Air filter element.
FL-2081
Oil filter.
FT-202
Transmission oil filter.
BAGM-49H8
Battery.
ZD-22
Glow plugs.
WW-2248
Windshield wiper blade.
FP-79
Cabin air filter.
FD-4627
Fuel filter kit
For scheduled maintenance, we
recommend Motorcraft® replacement
parts available at your authorized dealer
or at fordparts.com. The parts engineered
for your vehicle meet or exceed our
specifications. Use of other parts may
impact vehicle performance, emissions
and durability. Your warranty may be void
for any damage related to use of other
parts. If a Motorcraft® oil filter is not available,
use an oil filter that meets industry
performance specification
SAE/USCAR-36.
For glow plug replacement, contact an
authorized dealer. See Scheduled
Maintenance (page 553).
MOTORCRAFT PARTS - 3.3L Part Number
Component
FA-1883
Air filter element.
FL-500-S
Oil filter.
FT-196
Transmission oil filter
BAGM-48H6-760
Battery.
BAGM-94RH7-800SP-520
Spark plugs.
WW-2248
Windshield wiper blade.
FP-79
Cabin air filter.
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For scheduled maintenance, we
recommend Motorcraft® replacement
parts available at your authorized dealer
or at fordparts.com. The parts engineered
for your vehicle meet or exceed our
specifications. Use of other parts could
impact vehicle performance, emissions
and durability. Your warranty could be void
for any damage related to use of other
parts.
If a Motorcraft® oil filter is not available,
use an oil filter that meets industry
performance specification
SAE/USCAR-36.
Replace the spark plugs at the appropriate
intervals. Replace the spark plugs at the
appropriate intervals.
MOTORCRAFT PARTS - 3.5L ECOBOOST™ Part Number
Component
FA-1883
Air filter element.
FL-500-S
Oil filter.
FT-202
Transmission oil filter.
BAGM-48H6-760
Battery.
BAGM-94RH7-800SP-578
Spark plugs.
WW-2248
Windshield wiper blade.
FP-79
Cabin air filter.
For scheduled maintenance, we
recommend Motorcraft® replacement
parts available at your authorized dealer
or at fordparts.com. The parts engineered
for your vehicle meet or exceed our
specifications. Use of other parts may
impact vehicle performance, emissions
and durability. Your warranty may be void
for any damage related to use of other
parts. If a Motorcraft® oil filter is not available,
use an oil filter that meets industry
performance specification
SAE/USCAR-36.
For spark plug replacement, contact an
authorized dealer. Replace the spark plugs
at the appropriate intervals.
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MOTORCRAFT PARTS - 5.0L
Part Number
Component
FA-1883
Air filter element.
FL-500-S
Oil filter.
FT-202
Transmission oil filter.
BAGM-48H6-760
Battery.
BAGM-94RH7-800SP-551
Spark plugs.
WW-2248
Windshield wiper blade.
FP-79
Cabin air filter.
For scheduled maintenance, we
recommend Motorcraft® replacement
parts available at your authorized dealer
or at fordparts.com. The parts engineered
for your vehicle meet or exceed our
specifications. Use of other parts may
impact vehicle performance, emissions
and durability. Your warranty may be void
for any damage related to use of other
parts.
If a Motorcraft® oil filter is not available,
use an oil filter that meets industry
performance specification
SAE/USCAR-36.
For spark plug replacement, contact an
authorized dealer. Replace the spark plugs
at the appropriate intervals.
VEHICLE IDENTIFICATION
NUMBER
The vehicle identification number is
located on the left-hand side of the
instrument panel. Please note that in the graphic, XXXX is
representative of your vehicle identification
number.
The Vehicle Identification Number contains
the following information:
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Rear Occupant Alert System Audible
Warnings.......................................................170
Rear Occupant Alert System Indicators......................................................170
Rear Occupant Alert System Limitations...................................................169
Rear Occupant Alert System Precautions.................................................169
Rear Occupant Alert System
...................169
Rear Parking Aid...........................................242 Obstacle Distance Indicator.......................... 243
Rear Seat Armrest
........................................178
Rear Seats.......................................................165
Folding Up the Rear Seat Cushion ..............165
Returning the Seat to the Seating
Position.............................................................. 165
Rear View Camera.......................................247 Camera guidelines............................................ 249
Manual Zoom..................................................... 250
Obstacle Distance Indicator.......................... 250
Rear Camera Delay........................................... 250
Using the Rear View Camera System.............................................................. 248
Rear View Camera See: Rear View Camera................................... 247
Recommended Towing Weights...........302 Calculating the Maximum Loaded Trailer
Weight for Your Vehicle............................... 314
Refueling........................................................200 Refueling System Overview.......................... 200
Refueling System Warning............................. 202
Refueling Your Vehicle.................................... 200
Remote Control
..............................................60
Car Finder................................................................ 64
Integrated Keyhead Transmitter.................... 60
Intelligent Access Key.......................................... 61
Remote Start......................................................... 65
Replacing the Battery......................................... 62
Sounding a Panic Alarm.................................... 64
Remote Start
..................................................157
Automatic Settings............................................ 157
Heated and Cooled Features.......................... 157
Last Settings......................................................... 157
Removing the Tailgate..................................78
Repairing Minor Paint Damage..............388
Replacement Parts Recommendation........................................16
Collision Repairs.................................................... 16Scheduled Maintenance and Mechanical
Repairs................................................................. 16
Warranty on Replacement Parts.................... 16
Replacing a Lost Key or Remote Control............................................................66
Reporting Safety Defects (Canada Only)
..............................................................342
Reporting Safety Defects (U.S. Only)
..............................................................342
Resuming the Set Speed..........................254
Roadside Assistance...................................331 Vehicles Sold in Canada: Getting Roadside
Assistance....................................................... 332
Vehicles Sold in the United States: Getting Roadside Assistance.................................... 331
Vehicles Sold in the United States: Using Roadside Assistance.................................... 331
Roadside Emergencies
...............................331
Running-In See: Breaking-In................................................. 326
Running Out of Fuel....................................198 Adding Fuel From a Portable Fuel
Container.......................................................... 199
Filling a Portable Fuel Container.................. 198
S
Safety Canopy ™
.............................................57
Safety Precautions.......................................193
Satellite Radio
..............................................484
Satellite Radio Electronic Serial Number
(ESN)................................................................ 485
Satellite Radio Reception Factors..............485
SiriusXM Satellite Radio Service.................485
Troubleshooting................................................ 486
Scheduled Maintenance Record
...........566
Scheduled Maintenance...........................553
Seatbelt Extensions......................................48
Seatbelt Height Adjustment......................45
Seatbelt Reminder........................................46 Belt-Minder™........................................................ 46
Seatbelts...........................................................40 Principle of Operation........................................ 40
Seatbelt Warning Lamp and Indicator Chime..............................................................45
Conditions of operation..................................... 46
Seats.................................................................158
Security..............................................................82
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