
Power Steering
Action
Message
The power steering system has detected a condition thatrequires service. See an authorized dealer.
Steering Fault Service
Now
The power steering system is not working. Stop your vehiclein a safe place. Contact an authorized dealer.
Steering Loss Stop
Safely
The power steering system has detected a condition withinthe power steering system or passive entry or passive start system requires service. Contact an authorized dealer.
Steering Assist Fault
Service Required
The steering lock system has detected a condition thatrequires service. See an authorized dealer.
Steering Lock Malfunc-
tion Service Now
Pre-Collision Assist Action
Message
You have a blocked sensor due to bad weather, ice, mud or
water in front of the radar sensor. You can typically clean the
sensor to resolve.
Pre-Collision Assist Not
Available Sensor Blocked
A fault with the system has occurred. Contact an authorized
dealer as soon as possible.
Pre-Collision Assist Not
Available
Remote Start Action
Message
Displays as a reminder to apply the brake and push the gearshift button to drive the vehicle after a remote start.
To Drive: Press Brake
and Gear Shift Button
132
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Information Displays

Seats
Action
Message
Objects are by the passenger seat. After the objects are movedaway from the seat, if the warning stays on or continues to
come on contact an authorized dealer as soon as possible.
Occupant Sensor
BLOCKED Remove
Objects Near Passenger Seat
Displays as a reminder that memory seats are not available while driving.
Memory Recall Not
Permitted While Driving
Displays to show where your memory setting has been saved.
Memory X Saved
Starting System Action
Message
Displays when starting the vehicle as a reminder to apply the brake.
To START Press Brake
Displays when the starter has exceeded its cranking time inattempting to start the vehicle.
Cranking Time Exceeded
Displays when the starter is attempting to start the vehicle.
Engine Start Pending
Please Wait
Displays when the pending start has been cancelled.
Pending Start Cancelled
Tire Pressure Monitoring System Action
Message
One or more tires on your vehicle have low tire pressure. SeeTire Pressure Monitoring System (page 370).
Tire Pressure Low
The tire pressure monitoring system is malfunctioning. If thewarning stays on or continues to come on, contact an
authorized dealer.
See Tire Pressure Monitoring System (page 370).
Tire Pressure Monitor
Fault
A tire pressure sensor is malfunctioning, or your spare tire isin use. For more information on how the system operatesunder these conditions, See
Tire Pressure Monitoring
System (page 370). If the warning stays on or continues to
come on, contact an authorized dealer as soon as possible.
Tire Pressure Sensor
Fault
133
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Information Displays

Trailer
Action
Message
A correct trailer connection is sensed during a givenignition cycle.
Trailer Connected
A trailer connection becomes disconnected, either
intentionally or unintentionally, and has been sensed during a given ignition cycle.
Trailer Disconnected
The trailer sway control has detected trailer sway.
Trailer Sway Reduce Speed
There are certain faults in your vehicle wiring and trailer
wiring/brake system. See Towing a Trailer (page 289).
Trailer Wiring Fault
There is a fault with your trailer turn lamp. Check yourlamp.
Trailer Left Turn Lamps Fault
Check Lamps
There is a fault with your trailer turn lamp. Check yourlamp.
Trailer Right Turn Lamps Fault
Check Lamps
There is a fault with your trailer battery. See Towing
a Trailer (page 289).
Trailer Battery Not Charging See
Manual
There is a fault with your vehicle trailer lighting module.See
Towing a Trailer (page 289).
Trailer Lighting Module Fault
See Manual
Transmission Action
Message
You switched the engine off and shift select lever is in anyposition other than park (P).
Shift to Park
Transmission is too cold. Wait for it to warm up before you drive.
Transmission Warming
Up Please Wait
Displays when the brake pedal needs to be depressed.
Press Brake Pedal
The transmission is overheating and needs to cool. Stop in asafe place as soon as it’ s possible.
Transmission Over
Temperature Stop Safely
See an authorized dealer.
Transmission Service
Required
The transmission is overheating and needs to cool. Stop in asafe place as soon as it’ s possible.
Transmission Too Hot
Press Brake
134
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Information Displays

Action
Message
The transmission has limited functionality. See an authorized dealer.
Transmission Limited
Function See Manual
A reminder to shift into park. In addition, this message is typicalafter reconnecting or recharging the battery until you cycle
the ignition to the on mode. See Changing the 12V Battery (page 338).
Transmission Not in Park
Displays when there is a system fault and the park brake needs
to be depressed before exiting the vehicle. See your authorized dealer.
SHIFT SYS FAULT
Confirm Park Brake
Apply Before Exiting the Vehicle
See your authorized dealer.
SHIFT SYS FAULT
Service Required
Displays when there is a system fault while the vehicle isshifting to park. See your authorized dealer.
SHIFT SYS FAULT
Vehicle is Shifting to Park
Displays when there is a system fault while the vehicle isshifting to reverse. See your authorized dealer.
SHIFT SYS FAULT
Reverse Unavailable Service Required
See an authorized dealer.
SHIFT SYS FAULT Drive
Unavailable Select S for Drive Service Required
See your authorized dealer.
SHIFT SYS FAULT
Neutral Unavailable Service Required
See your authorized dealer.
SHIFT SYS FAULT Sport
Unavailable Service Required
Displays when an invalid gear has been selected.
Invalid Gear Selection
Displays when the brake pedal needs to be depressed toenable the transmission to shift from park.
Depress Brake to Shift
from Park
Reminder to switch off the ignition while in neutral tow.
Neutral Tow Engaged
Turn Ignition Off for Towing
Displays when neutral hold is active and you want to exit neutral tow.
Neutral Tow Engaged
Depress Brake andSelect Park to Exit Neutral Tow
135
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Information Displays

Action
Message
Reminder to remove park brake while in neutral tow.
Neutral Tow Remove
Park Brake for Towing
Displays when the neutral tow is off.
Neutral Tow Disengaged
Displays when neutral tow is on.
Neutral Tow Enabled
Leave Transmission in Neutral
4WD Action
Message
The four wheel drive system has automatically disabled itselfdue to the system overheating.
4WD Temporarily
Disabled
The four wheel drive system is locking up the torque transferclutch to help reduce clutch temperature.
4WD Temporarily
Locked
Displays when the system automatically disables to protect
itself. This may be caused by operating the vehicle with a mini spare tire installed, if the system detects dissimilar size tires,
or if there is an issue with another vehicle system preventing 4WD operation. The system resumes normal operation and
clears this message after you cycle the ignition on and off and drive a short distance with the road tire re-installed or after the other vehicle system issues are resolved.
4WD Off
Displays after the system cools and the four wheel drivesystem resumes normal function.
4WD Restored
The four wheel drive system is not operating properly and thepowertrain fault indicator illuminates. If the warning stays
illuminated or continues to illuminate, contact an authorized dealer as soon as possible.
4WD Fault Service
Required
Displayed when the transfer case fluid requires service.
Change 4WD Power
Transfer Unit Lube
Displayed when the transfer case fluid has been changed and reset to new.
4WD Power Transfer
Unit Lube Set to New
136
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Information Displays

Ignition Modes
The keyless starting system has three
modes:
Off: Turns the ignition off.
• Without applying the brake pedal,
press and release the button once
when the ignition is in the on mode, or
when your vehicle is running but is not
moving.
On:
All electrical circuits are operational
and the warning lamps and indicators
illuminate.
• Without applying the brake pedal,
press and release the button once.
Start:
Starts your vehicle. The engine may
not start when your vehicle starts.
• Press the brake pedal, and then press
the button for any length of time. An
indicator light on the button illuminates
when the ignition is on and when your
vehicle starts.
STARTING A GASOLINE
ENGINE
When you start the engine, the idle speed
increases. This helps to warm up the
engine. If the engine idle speed does not
slow down automatically, have your
vehicle checked by an authorized dealer. Note:
You can crank the engine for a total
of 60 seconds without the engine starting
before the starting system temporarily
disables. The 60 seconds does not have to
be all at once. For example, if you crank the
engine three times for 20 seconds each
time, without the engine starting, you
reached the 60-second time limit. A
message appears in the information display
alerting you that you exceeded the cranking
time. You cannot attempt to start the
engine for at least 15 minutes. After 15
minutes, you are limited to a 15-second
engine cranking time. You need to wait 60
minutes before you can crank the engine for
60 seconds again.
Before starting your vehicle, check the
following:
• Make sure all occupants have fastened
their seatbelt.
• Make sure the headlamps and
electrical accessories are off.
• Make sure the parking brake is on.
• Make sure the transmission is in park
(P).
• Switch the ignition on. For vehicles with
a keyless ignition, see the following
instructions.
Vehicles with an Ignition Key
Note: Do not touch the accelerator pedal.
1. Fully depress the brake pedal.
2. Turn the key to the start position to start the engine.
Note: The engine may continue cranking
for up to 15 seconds or until it starts.
Note: If you cannot start the engine on the
first try, wait for a short period and try again.
Vehicles with Keyless Start
Note: Do not touch the accelerator pedal.
173
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Starting and Stopping the EngineE144447

Note:
You must have your intelligent access
key in your vehicle in order to shift the
transmission out of park (P).
1. Fully depress the brake pedal.
2. Press the push button ignition switch.
The system does not function if:
• The passive key frequencies are
jammed.
• The key battery has no charge.
If you are unable to start your vehicle, do
the following: 1. Open the floor console storage
compartment lid.
2. Insert the passive key into the backup slot.
3. With the key in this position, press the brake pedal then press the push button
ignition switch to switch the ignition on
and start your vehicle. Fast Restart
The fast restart feature allows you to
restart your vehicle within 20 seconds of
switching it off, even if it does not detect
a valid passive key.
After 20 seconds, you can no longer start
your vehicle if it does not detect a valid
passive key. Within 20 seconds of
switching the engine off, press the brake
pedal and press the push button ignition
switch.
Once your vehicle starts, it remains running
until you press the push button ignition
switch, even if your vehicle does not detect
a valid passive key. If you open and close
a door while your vehicle is running, the
system searches for a valid passive key.
You cannot start your vehicle if the system
does not detect a valid passive key within
20 seconds.
Failure to Start
If you cannot start the engine after three
attempts, wait 10 seconds and follow this
procedure:
1. Fully depress the brake pedal.
2. Shift into park (P).
3.
Fully depress the accelerator pedal and
hold it there.
4. Start the engine.
Automatic Engine Shutdown
For vehicles with a keyless ignition, this
feature automatically shuts down the
engine if it has been idling for an extended
period. The ignition also turns off in order
to save battery power. Before your vehicle
shuts down, a message appears in the
information display showing a timer
counting down from 30 seconds. If you do
174
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Starting and Stopping the EngineE297184

not intervene within 30 seconds, your
vehicle shuts down. Another message
appears in the information display to
inform you that your vehicle has shut down
to save fuel. Start your vehicle as you
normally do.
Automatic Engine Shutdown Override
Note:
You cannot permanently switch off
the automatic shutdown feature. When you
switch it off temporarily, it turns on at the
next ignition cycle.
You can stop the shutdown, or reset the
timer, at any point before the 30-second
countdown has expired by doing any of the
following:
• You can reset the timer by interacting
with your vehicle, for example pressing
the brake or accelerator pedal.
• You can temporarily switch off the
shutdown feature any time the ignition
is on using the information display. See
Information Displays (page 112). The
feature only remains off for the current
ignition cycle.
• During the 30-second countdown, the
system prompts you to press OK or
RESET to temporarily switch the
feature off for the current ignition cycle
only.
Stopping the Engine When Your
Vehicle is Stationary
Vehicles with an Ignition Key
1. Shift into park (P).
2. Switch the ignition off.
3. Apply the parking brake.
Vehicles with Keyless Start
1. Shift into park (P).
2. Press the push button ignition switch.
3. Apply the parking brake. Note:
The ignition, all electrical circuits and
all warning lamps and indicators will be
turned off.
Note: If the engine is idling for 30 minutes,
the ignition and engine automatically shut
down.
Stopping the Engine When Your
Vehicle is Moving WARNING: Switching off the
engine when your vehicle is still moving
results in a significant decrease in
braking assistance. Higher effort is
required to apply the brakes and to stop
your vehicle. A significant decrease in
steering assistance could also occur. The
steering does not lock, but higher effort
could be required to steer your vehicle.
When you switch the ignition off, some
electrical circuits, for example airbags,
also turn off. If you unintentionally switch
the ignition off, shift into neutral (N) and
restart the engine.
Vehicles with an Ignition Key
1. Shift into neutral and use the brakes to
bring your vehicle to a safe stop.
2. When your vehicle has stopped, shift into park (P) and switch the ignition
off.
3. Apply the parking brake.
Vehicles with Keyless Start
1. Shift into neutral and use the brakes to
bring your vehicle to a safe stop.
2. When your vehicle has stopped, shift into park (P).
3. Press and hold the push button ignition
switch, or press it three times within
two seconds.
4. Apply the parking brake.
175
Explorer (CTW) Canada/United States of America, enUSA, Edition date: 201902, Third-Printing- Starting and Stopping the Engine