•
As your vehicle determines the amount
of engine motoring and high-voltage
battery charging, you may notice the
engine speed increasing and
decreasing to help maintain your
vehicle speed when descending a
slope.
If Your Vehicle Gets Stuck In Mud
or Snow
If your vehicle gets stuck in mud or snow,
it may be rocked out by shifting between
forward and reverse gears, stopping
between shifts in a steady pattern. Press
lightly on the accelerator in each gear.
Note: Do not rock the vehicle if the engine
is not at normal operating temperature or
damage to the transmission could occur.
Note: Do not rock the vehicle for more than
a minute or damage to the transmission and
tires could occur, or the engine could
overheat. Automatic Transmission
Information Messages Description
Message
The electric parkingbrake is not fully applied.
Park Brake Not
Applied
A reminder to shiftinto park. In addi-
tion, this message is typically afterreconnecting or recharging the
battery until you
cycle the ignition to the on mode.
Transmission Not in
Park
Displays when
there is a system
fault and the park
brake needs to be depressed before
exiting the vehicle.
See your authorized dealer.
SHIFT SYS FAULT
Apply Park Brake
Before Exiting the Vehicle
The system has
detected a fault that requires
service. Have your
vehicle checked as soon as possible.
Transmission
Malfunction Service Now
Displays when youshift into neutral (N).
Select L To Confirm
Stay In Neutral Mode
Displays to confirmthat your vehicle
has entered stay in neutral mode.
Stay in Neutral
Mode Engaged
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ELECTRIC PARKING BRAKE
WARNING: If the brake system
warning light remains illuminated or
flashes for more than four seconds after
you have released the parking brake,
there could be a problem with your
braking system. Have your vehicle
checked as soon as possible. WARNING:
Always fully apply the
parking brake and make sure you shift
into park (P). Failure to follow this
instruction could result in personal injury
or death. WARNING:
With the exception of
emergency conditions (for example, the
brake pedal is broken or is blocked), do
not apply the electric parking brake while
the vehicle is moving. On bends, or poor
road surfaces or weather conditions,
emergency braking can cause the vehicle
to skid out of control or off the road. WARNING:
If you drive extended
distances with the parking brake applied,
you could cause damage to the brake
system. WARNING:
The electric parking
brake does not operate if the vehicle
battery is running out of charge.
Note: The electric parking brake makes
noises during operation. This is normal.
Your vehicle has an electric parking brake.
You operate it with a switch instead of a
lever. The switch is on the center console
or to the left-hand side of the steering
wheel, on the lower part of the instrument
panel. Applying the Electric Parking
Brake Pull the switch upward.
The red warning lamp flashes
during operation and illuminates
when the parking brake is
applied. Note:
It remains illuminated for a short
period of time after you switch the ignition
off.
If it continues to flash or does not
illuminate, the system has malfunctioned.
Have your vehicle checked as soon as
possible.
Note: You can apply the electric parking
brake when the ignition is off.
Note: The electric parking brake could
automatically apply when you shift into park
(P). See
Transmission (page 204).
Applying the Electric Parking Brake in
an Emergency
Note: Do not apply the electric parking
brake when your vehicle is moving, except
in an emergency. If you repeatedly use the
electric parking brake to slow or stop your
vehicle, you could cause damage to the
brake system.
You can use the electric parking brake to
slow or stop your vehicle in an emergency. Pull the switch upward and hold
it.
The red warning lamp
illuminates, a tone sounds and
the stoplamps turn on.
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The electric parking brake continues to
slow your vehicle down unless you release
the switch.
Manually Releasing the Electric
Parking Brake
Switch the ignition on.
Press and hold the brake pedal.
Push the switch downward.
The red warning lamp turns off.
If it remains illuminated or flashes, the
system has malfunctioned. Have your
vehicle checked as soon as possible.
Pulling Away on a Hill When Towing a
Trailer
Press and hold the brake pedal.
Pull the switch upward and hold
it.
Shift into gear.
Press the accelerator pedal until engine
has developed sufficient torque to prevent
your vehicle from rolling down the hill. Release the switch and pull
away in a normal manner.
Automatically Releasing the
Electric Parking Brake
Close the driver door.
Shift into gear. Press the accelerator pedal and pull away
in a normal manner. The red warning lamp turns off.
If it remains illuminated or flashes, the
electric parking brake has not released.
Manually release the parking brake.
Releasing the Electric Parking
Brake if the Vehicle Battery is
Running Out of Charge
Note:
The electric parking brake does not
apply or release if the battery is low or has
no charge.
Connect a booster battery to the vehicle
battery to release the electric parking brake
if the vehicle battery is running out of
charge. See Jump Starting the Vehicle
(page 289).
HILL START ASSIST WARNING:
The system does not
replace the parking brake. When you
leave your vehicle, always apply the
parking brake. WARNING:
You must remain in
your vehicle when the system turns on.
At all times, you are responsible for
controlling your vehicle, supervising the
system and intervening, if required.
Failure to take care may result in the loss
of control of your vehicle, serious
personal injury or death.
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Possible Cause
Symptom
The vehicle speed is greater than 22 mph (35 km/h)
for parallel parking or greater than 19 mph (30 km/h)
for perpendicular parking.
You recently disconnected or replaced the battery. After
you reconnect the battery you must drive your vehicle
on a straight road for a short period of time.
An irregular curb along the parking space prevents the
system from correctly aligning your vehicle.
The system does not correctly
position your vehicle in a
parking space.
Vehicles or objects bordering the space may not be
correctly parked.
Your vehicle stopped too far past the parking space.
The tires may not be correctly installed or maintained.
For example, not inflated correctly, improper size, or of
different sizes.
A repair or alteration changes the detection capabilities.
A parked vehicle has a high attachment. For example,
a salt sprayer, snowplow or moving truck bed.
The parking space length or position of parked objects
changes after your vehicle passes the space.
You are using a spare tire or a tire more significantly
worn than the other tires.
The temperature around your vehicle quickly changes.
For example, driving from a heated garage into cold
outside temperature, or after leaving a car wash.
REAR VIEW CAMERA WARNING:
The rear view camera
system is a reverse aid supplement
device that still requires the driver to use
it in conjunction with the interior and
exterior mirrors for maximum coverage. WARNING:
Objects that are close
to either corner of the bumper or under
the bumper, might not be seen on the
screen due to the limited coverage of the
camera system.
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Note:
Upon a battery disconnect, the active
guidelines may not be functional until your
vehicle has been driven a short distance and
exceeds a speed of 12 mph (20 km/h). Active guidelines
A
Centerline
B
Fixed guideline: Green zone
C
Fixed guideline: Yellow zone
D
Fixed guideline: Red zone
E
Rear bumper
F
Active guidelines are only shown with fixed
guidelines. To use active guidelines, turn
the steering wheel to point the guidelines
toward an intended path. If you change the
steering wheel position while reversing,
your vehicle might deviate from the original
intended path. The fixed and active guidelines fade in and
out depending on the steering wheel
position. The active guidelines do not
display when the steering wheel position
is straight.
Always use caution while reversing.
Objects in the red zone are closest to your
vehicle and objects in the green zone are
farther away. Objects are getting closer to
your vehicle as they move from the green
zone to the yellow or red zones. Use the
side view mirrors and rear view mirror to
get better coverage on both sides and rear
of the vehicle.
Manual Zoom
WARNING:
When manual zoom is
on, the full area behind your vehicle may
not show. Be aware of your surroundings
when using the manual zoom feature.
Note: Manual zoom is only available when
the transmission is in reverse (R).
Note: When you enable manual zoom, only
the centerline is shown.
Selectable settings for this feature are
Zoom in (+) and Zoom out (-). Press the
symbol in the camera screen to change the
view. The default setting is Zoom OFF.
This allows you to get a closer view of an
object behind your vehicle. The zoomed
image keeps the bumper in the image to
provide a reference. The zoom is only
active while the transmission is in reverse
(R).
Camera System Settings
The rear view camera system settings can
be accessed through the display screen.
See
General Information (page 110).
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TOWING THE VEHICLE ON
FOUR WHEELS - AUTOMATIC
TRANSMISSION – HF45
Emergency Towing
In the event your vehicle becomes disabled
(without access to wheel dollies,
car-hauling trailer, or flatbed transport
vehicle), it can be flat-towed (all wheels
on the ground, regardless of the
powertrain/transmission configuration)
under the following conditions:
•
The vehicle is facing forward so that it
is towed in a forward direction.
• Shift the transmission into neutral (N).
If you cannot shift the transmission into
neutral (N), you may need to override
the shifter and enable Stay in Neutral
mode. Failing to do so may result in
damage to the transmission. See
Transmission (page 204).
• Maximum speed is 35 mph (56 km/h).
• Maximum distance is
50 mi (80 km).
Recreational Towing
Note: Put your climate control system in
recirculated air mode to prevent exhaust
fumes from entering your vehicle. See
Climate Control
(page 137).
Follow these guidelines if you have a need
for recreational (RV) towing. An example
of recreational towing would be towing
your vehicle behind a motorhome. These
guidelines are designed to ensure that your
transmission is not damaged.
You can tow your vehicle with all four
wheels on the ground using the
Neutral
Tow mode in the information display.
Alternatively, if you have a front-wheel
drive vehicle, you can tow with the front
wheels off the ground by using a tow dolly. If you have an all-wheel drive vehicle, you
can tow with all four wheels off the ground
using a vehicle transport trailer. If you are
using a tow dolly or a vehicle transport
trailer, follow the instruction specified by
the equipment provider.
If you tow your vehicle with all four wheels
on the ground:
•
Tow only in the forward direction.
• Release the parking brake.
• Place your vehicle in
Neutral Tow
mode with the following steps:
• Switch your vehicle on in accessory
mode.
• Press the menu button on the
controls on the steering wheel.
• Select
Settings.
• Select
Neutral Tow.
• Follow the instructions on the
information display.
• Fully press the brake pedal.
• Shift into neutral (N).
• Switch the ignition off.
• Do not exceed
70 mph (113 km/h).
Note: Switching on
Neutral Tow mode
requires battery power.
Note: If the parking brake is applied, a
message appears in the information display.
Note: If your vehicle has an ignition key, you
cannot remove the key from the ignition
when the transmission is in neutral (N) and
your vehicle is off.
Note: Start the engine and allow it to run
for a few minutes at the beginning of each
day, and every six hours or fewer. With the
engine running and your foot on the brake,
shift into drive (D) and then into reverse (R)
before shifting back into neutral (N). Before
continuing to tow, re-enable
Neutral Tow
mode.
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ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty.
The service is available:
•
24 hours a day, seven days a week.
• For the coverage period supplied with
your vehicle.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (8 L) of gasoline or 5 gal (20 L)
of diesel fuel to a disabled vehicle.
Roadside Assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.
• Winch out — available within 100 ft
(30 m) of a paved or county
maintained road, no recoveries. •
Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within
35 mi (56 km) of the
disablement location or to the nearest
authorized dealer. If a member
requests a tow to an authorized dealer
that is more than
35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of
35 mi (56 km).
• Roadside Assistance includes up to
$200 for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is
not, then the trailer does not qualify for
any roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the Owner's Manual kit.
United States vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
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Vehicles Sold in Canada: Getting
Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company of
Canada, Limited offers a complimentary
roadside assistance program. This program
is eligible within Canada or the continental
United States.
The service is available 24 hours a day,
seven days a week.
This program is separate from the New
Vehicle Limited Warranty, but the coverage
is concurrent with the powertrain coverage
period of your vehicle. Canadian roadside
coverage and benefits may differ from the
U.S. coverage.
If you require more information, please call
us in Canada at 1-800-665-2006, or visit
our website at www.ford.ca.
HAZARD FLASHERS
Note:
The hazard flashers operate when
the ignition is in any position, or if the key is
not in the ignition. If used when the vehicle
is not running, the battery loses charge. As
a result, there may be insufficient power to
restart your vehicle. The flasher control is on the
instrument panel. Use your
hazard flashers when your
vehicle is creating a safety hazard for other
motorists.
• Press the flasher control and all front
and rear direction indicators flash.
• Press the button again to switch them
off. FUEL SHUTOFF WARNING: If your vehicle has been
involved in a crash, have the fuel system
checked. Failure to follow this instruction
could result in fire, personal injury or
death.
Note: When you try to restart your vehicle
after a fuel shutoff, the vehicle makes sure
that various systems are safe to restart.
Once the vehicle determines the systems
are safe, then the vehicle allows you to
restart.
Note: In the event that your vehicle does
not restart after your third attempt, contact
a qualified technician.
The fuel pump shutoff stops the flow of
fuel to the engine in the event of a
moderate to severe crash. Not every
impact causes a shutoff.
Should your vehicle shut off after a crash,
you may restart your vehicle.
If your vehicle has a key system:
1. Switch off the ignition.
2. Switch to start position.
3. Switch off the ignition.
4. Switch on the ignition to re-enable the
fuel pump.
5. If the vehicle does not start, repeat steps 1 through 4.
If your vehicle has a push button start
system:
1. Press START/STOP to switch off your
vehicle.
2. Press the brake pedal and START/STOP
to switch on your
vehicle.
3. Remove your foot from the brake pedal
and press
START/STOP to switch off
your vehicle.
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