2020 FORD ESCAPE battery

What to Do
What it Means
Convenience Cord LED
Indicators
Check
Outlet
(Amber)
Fault
(Red)
Power
(Green)
Request vehicleservice.
The convenience cord is experiencing a
ground fault at the charge port. The
cordset retry mode has been exhausted. Your vehicle is not charging. Call for service.
Off
On
On
Connect to a prop-erly grounded AC outlet.
Missing ground at AC outlet. Your
vehicle is not charging. The convenience cord is in retry mode.
Two
flash
interval
On/Two
flash
interval
On
Request cordsetservice. Replace the cordset.
The convenience cord is experiencing
an internal fault. Call for service.
Off
On/
Flashing
On
Note: If charging for your plug-in vehicle
fails, please call the Customer Relationship
Center, or click on Call for support or Live
chat at our website.
Charge Port
The charge port is between the front
left-hand side door and the front left-hand
wheel well. To open, press the center right
edge of the charge port door, and then
release. Note:
Do not force the charge port door
open or closed. Forcing the door open or
closed damages the charge port.
The charge status indicator around the
charge port indicates the charge status of
the high voltage battery in your vehicle.
Divided into five zones, the charge status
indicator displays the state of charge in 20
percent increments.
We use the color white as a courtesy light
to help with plugging in and to
acknowledge actions such as plugging in,
unplugging or pressing the charge times
button.
We use the color blue when you plug the
vehicle in and are either charging or waiting
to charge.
We use the color orange to indicate charge
faults.
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Charge Times Button
Use the charge times button to either turn
off or turn on your charge times settings
for this location. Select charge settings on
the home page of your touchscreen or
under the vehicle settings menu to access
charge preferences. See SYNC™ 3 (page
435). Charging
Note:
Put your vehicle in park (P) to charge,
and for the charge status indicator to
illuminate.
Note: Pump and fan noise could be present
when charging the high voltage battery. The
pump and fan noise is normal as it circulates
liquid and keeps your high voltage battery
cool while charging.
To charge the high-voltage battery:
1. Put the vehicle in park (P).
2. Press the center right edge of the charge port door and then release to
open the door.
3. Plug the charging coupler into the charge port receptacle on your vehicle.
Make sure the button clicks confirming
that you have completely engaged the
coupler. 4. Verify that the cord acknowledgment
feature activates. This indicates the
beginning of a normal charge cycle.
The charge status indicator lights up
each zone alternately from bottom to
top and from bottom to top again.
5. If using a charging station, follow the instructions on the charge station to
begin the charging process.
The charge status indicator displays how
far along the charge is:
• When the bottom zone is pulsing, the
charge is between 0-20 percent.
• When the bottom zone illuminates and
the next is pulsing, the charge is
between 20-40 percent.
• When two zones illuminate and the
next is pulsing, the charge is between
40-60 percent.
• When three zones illuminate and the
next is pulsing, the charge is between
60-80 percent.
• When four zones illuminate and the top
zone is pulsing, the charge is between
80-100 percent.
• When all zones illuminate, the charge
is 100 percent.
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80%-100% state of charge.
A.
60%-80% state of charge.
B.
40%-60% state of charge.
C.
20%-40% state of charge.
D.
0%-20% state of charge.
E.
Note: When charging stops, the charge
status indicator shows all the completed
zones solidly lit up in a blue color for 30
seconds before turning off. For example, if
charging stops at 70 percent, then the
bottom three zones light up solidly to
indicate a battery charge level of at least
60 percent but less than 80 percent.
Charging stops when complete or when
paused due to preferred charge settings or
charge station actions.
Note: If the charge status indicator does
not light up or pulse after plugging in, please
verify that the charge port light setting is On.
If you do not wish to have the charge status
indicator light up at all while charging, then
you can switch it Off. See charge port light
under vehicle settings on your touchscreen.
See SYNC™ 3 (page 435). Note:
You can identify charging faults by
the color orange on the charge status
indicator. Faults can occur within the vehicle
charging system or outside the vehicle, such
as with the charge cord, charge station or
electrical supply.
Note: If the system detects a fault in the
vehicle charging system at any point in a
charge cycle, the entire charge status
indicator lights up solidly in an orange color
for 30 seconds and then turns off. If this
happens, unplug the charging coupler and
then plug it back into the charge port
receptacle. If the problem persists, have
your vehicle checked as soon as possible.
Note: If the system detects a fault outside
the vehicle, such as with the charge station
or charge cord, the entire charge status
indicator flashes continuously for 30
seconds and then turns off. If this happens,
check the charge cord and the charge
station or electrical supply.
Locking the Charging Coupler Note:
You need a padlock or a combination
lock with a shackle diameter of
0.2 in
(5 mm) or less, and the straight portion of
the shackle of 1.0 in (25.4 mm) of length or
more.
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1. Insert the lock through the hole in the
charging coupler button.
2. Lock the padlock or combination lock.
Waiting to Charge Note:
Select charge settings on the home
page of the touchscreen or under the vehicle
settings menu to access charge preferences.
See SYNC™ 3 (page 435).
Charging may not begin upon plugging in
if you have set up preferred charge times
for this vehicle location. Your vehicle could
delay charging to take advantage of
off-peak electricity rates. Your vehicle
optimizes the charge schedule to be
complete by your next departure time.
When waiting to charge, plugged in and
not currently charging, the charge status
indicator shows the present state of charge
of the high voltage battery by lighting up
all completed zones for 30 seconds before
turning off. For example, if the battery is at
70 percent charge then the bottom three
zones solidly light up to indicate a battery
charge level of at least 60 percent but less
than 80 percent. When the current state
of charge is less than 20 percent, none of
the zones light up.
Note: When your vehicle is waiting to
charge, the charge status indicator turns off
30 seconds after displaying the present
state of charge. When your vehicle begins
charging, the charge status indicator turns
on and displays the status of the charge, as
described above.
Disconnecting the Charging Coupler
Note: Do not pull the wall plug from the
wall when your vehicle is charging. Doing so
could damage the outlet and the cord.
1. If you have installed a padlock or combination lock, then remove it. 2. Press the button on the charging
coupler.
3. While holding the button, remove the charging coupler from the charge port
receptacle. 4. Press the center right edge of the
charge port door to close.
MOVING AND STORAGE
INSTRUCTIONS
Note: Do not hold the convenience cord by
the flexible power cable.
Make sure that you completely wrap the
convenience cord after charging. Always
store the convenience cord in the storage
bag if supplied with the convenience cord.
When complete, replace the convenience
cord in the luggage compartment.
Note: Store the convenience cord in a clean,
dry place between the temperature of
-39.9– 193.9°F (-40–90°C)
.
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Note:
If you have waited for more than two
minutes before switching the ignition on,
unfastening your seatbelt causes this
feature to activate, even with the driver door
closed.
Note: This feature may not work properly
if the door ajar switch is malfunctioning. If
your door ajar indicator does not illuminate
when you open the driver door or the
indicator illuminates with the driver door
closed, see your authorized dealer.
Stay in Neutral Mode
Note: Stay in neutral is a temporary vehicle
state with the ignition off. Once in this
mode, sufficient battery voltage must be
maintained or your vehicle will return to
park. Failure to follow this instruction could
result in vehicle damage not covered by the
vehicle warranty.
Note: When entering an automatic car
wash, always shift to neutral (N). If you are
exiting the vehicle before the car wash, stay
in neutral mode is available.
Stay in neutral mode allows your vehicle
to stay in neutral when you exit your
vehicle. Your vehicle must be stationary to
enter this mode.
Note: Failure to follow this instruction could
result in vehicle damage not covered by the
vehicle warranty.
Do not tow your vehicle in this mode.
To enter stay in neutral mode
1. Switch your vehicle on but do not start
the engine. See Keyless Starting
(page 167).
2. Place your foot on the brake pedal and
rotate the transmission selector to
neutral (N).
Note: When in neutral (N), a message
appears in the display screen informing you
how to access stay in neutral mode. 3. Press the manual (M) or Low (L)
button in the middle of the
transmission selector to enter stay in
neutral mode.
A message appears in the display screen
confirming your vehicle is in stay in neutral
mode. The neutral (N) indicator light on
the transmission selector also flashes.
To exit stay in neutral mode, place your
foot on the brake pedal and rotate the
transmission selector to park (P).
Manual Park Release WARNING:
When doing this
procedure, you need to take the
transmission out of park (P) which
means your vehicle can roll freely. To
avoid unwanted vehicle movement,
always fully apply the parking brake prior
to doing this procedure. Use wheels
chocks if appropriate. WARNING:
If the parking brake is
fully released, but the brake warning
lamp remains illuminated, the brakes
may not be working properly. Have your
vehicle checked as soon as possible. WARNING:
Do not drive your
vehicle until you verify that the
stoplamps are working.
Use the manual park release to move your
transmission from the park (P) position in
the event of an electrical malfunction or
emergency.
Activating the Manual Park Release
Cable
1. Apply the parking brake. See Electric
Parking Brake
(page 218).
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Note:
If vehicle battery is dead, for example,
no electrical power is available, you could
use an external power to apply the parking
brake. 2. Locate the manual park release cable
access cover on the lower instrument
panel dash to the bottom left hand
side of the steering column.
3. Using a tool or the key blade, carefully open the access cover.
Note: Do not pull the tether until you are in
the driver seat.
4. Switch the ignition on, but do not start
your vehicle.
5. Once in the driver seat, fully press the brake pedal and hold. Do not release.
Pull the orange tether towards the
driver seat until the tether gets locked
in the override position. Then leave the
tether.
6. If done correctly a message should display on the instrument cluster
screen. See information messages later
in this chapter.
Note: Your vehicle is now out of the park
(P) position and is free to roll.
7. With your foot still fully applied on the
brake pedal, disengage the parking
brake. See Electric Parking Brake
(page 218). 8. Your vehicle remains in neutral (N) for
emergency towing purposes.
9. Switch off the ignition.
10. Once safe to do so, and there is no risk that your vehicle will roll,
disconnect the negative (black)
battery cable from the battery.
Returning Your Vehicle to Normal
Mode
1. Once it is safe to do so, reconnect the negative (black) battery cable to the
battery.
2. Apply the parking brake. See Electric
Parking Brake
(page 218).
Note: If vehicle battery is dead, for example,
no electrical power is available, you could
use an external power to apply the parking
brake.
3. Fully apply the brake pedal and hold. Do not release. Pull the orange tether
outward towards the driver seat to
release it from the override position.
4. The cable will release and retract back
to its original rest position.
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5. Stow the manual park release cable
tether back inside the instrument panel
dash hole, install the access cover by
pressing it back in position.
6. With your foot fully applied on the brake pedal, start your vehicle. Confirm
that your vehicle is in the park (P)
position and that the instrument
cluster indicates park (P).
7. If the instrument cluster is not displaying the park (P) position or a
message displays on the instrument
cluster screen, make sure you apply the
parking brake before exiting your
vehicle. Contact an authorized dealer
for service.
Information Messages Description
Message
The electric parkingbrake is not fully applied.
Park Brake Not
Applied
A reminder to shiftinto park. In addi-
tion, this message is typically afterreconnecting or recharging the
battery until you
cycle the ignition to the on mode.
Transmission Not in
Park
Displays when
there is a system
fault and the park
brake needs to be depressed before
exiting the vehicle.
See your authorized dealer.
SHIFT SYS FAULT
Apply Park Brake
Before Exiting the Vehicle Description
Message
The system has
detected a fault that requires
service. Have your
vehicle checked as soon as possible.
Transmission
Malfunction Service Now
Displays when youshift into neutral (N).
Select M To
Confirm Stay In Neutral Mode
Displays to confirmthat your vehicle
has entered Stay in Neutral Mode.
Stay in Neutral
Mode Engaged
If Your Vehicle Gets Stuck in Mud
or Snow
Note: Do not rock the vehicle if the engine
is not at normal operating temperature or
damage to the transmission could occur.
Note: Do not rock the vehicle for more than
a minute or damage to the transmission and
tires could occur, or the engine may
overheat.
If your vehicle gets stuck in mud or snow,
rock it out by shifting between forward and
reverse gears, stopping between shifts in
a steady pattern. Press lightly on the
accelerator in each gear.
AUTOMATIC TRANSMISSION
- HYBRID ELECTRIC VEHICLE
(HEV)/PLUG-IN HYBRID
ELECTRIC VEHICLE (PHEV) WARNING: Always fully apply the
parking brake and make sure you shift
into park (P). Failure to follow this
instruction could result in personal injury
or death.
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Automatic Return to Park
Note:
This feature does not operate when
your vehicle is in stay in neutral mode.
Your vehicle has a feature that shifts your
vehicle into park (P) when any of the
following conditions occur:
• You turn the vehicle off.
• You open the driver door with your
seatbelt unlatched.
• You unlatch your seatbelt when the
driver door is open.
Note: This feature may not work properly
if the door ajar switch is malfunctioning. If
your door ajar indicator does not illuminate
when you open the driver door or the
indicator illuminates with the driver door
closed, see your authorized dealer.
Stay in Neutral Mode WARNING: When doing this
procedure, you need to take the
transmission out of park (P) which
means your vehicle can roll freely. To
avoid unwanted vehicle movement,
always fully apply the parking brake prior
to doing this procedure. Use wheels
chocks if appropriate.
Stay in neutral mode allows your vehicle
to stay in neutral when you exit your
vehicle. Your vehicle must be stationary to
enter this mode.
Do not tow your vehicle in this mode.
Note: Stay in neutral is a temporary vehicle
state with the ignition off. Once in this
mode, sufficient battery voltage must be
maintained or your vehicle will return to
park. Not maintaining sufficient voltage
could result in vehicle damage not covered
by the vehicle warranty. Note:
When entering an automatic car
wash, always shift to neutral (N). If you are
exiting the vehicle before the car wash, stay
in neutral mode is available.
To enter Stay in Neutral Mode
1. Switch on your vehicle. Make sure it is in ready to drive mode. See
Keyless
Starting (page 167).
2. Press and hold the brake pedal.
3. Shift into neutral (N).
Note: When in neutral (N), a message
appears in the display screen informing you
how to access stay in neutral mode.
4. Press the low (L) button in the middle of the transmission selector to enter
stay in neutral mode.
Note: A message appears in the display
screen confirming your vehicle is in stay in
neutral mode. The neutral (N) indicator light
on the transmission selector flashes slowly.
5. Release the brake pedal.
6. Switch the ignition off.
To exit stay in neutral mode, place your
foot on the brake pedal and rotate the
transmission selector to park (P), or start
the engine and shift into drive (D) or
reverse (R).
Grade Assist Press the grade assist button to
activate grade assist. The grade
assist lamp appears in the
instrument cluster. Press the button again
to switch it off.
• Provides additional grade braking with
a combination of engine motoring and
high-voltage battery charging to help
maintain vehicle speed when
descending a slope.
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