EV Now
This mode provides an electric
only driving experience. Do not
use EV Now when towing a
trailer. The electric drive system is not
designed for towing. An EV Now
information on demand screen appears.
This screen allows you to enable your
engine while in EV Now mode.
Your vehicle could accelerate slower and
the top speed could be lower than when
in Auto EV mode.
You can enable your engine at any time by
using one of the following methods:
• Press the OK button on the steering
wheel while viewing the EV Now
information on demand screen. Your
vehicle enables the engine as needed
and returns to EV Now mode when no
longer needed.
• Fully press the accelerator pedal. A
pop-up message appears. Press the
OK button on the steering wheel to
enable the engine. When the engine is
no longer needed, your vehicle returns
to EV Now. The message disappears if
you release the accelerator pedal.
• Press the EV button. This exits EV Now
mode and permits engine operation.
To return to EV Now mode, select it
again using the EV button.
Your vehicle could enter Engine Enabled
mode if system conditions require it. A
message displays if this occurs. This is a
normal function of the system and your
vehicle returns to EV Now mode when
possible.
When you enable EV Now mode, a blue EV
Now icon appears in the information
display. If your vehicle is in Engine Enabled
mode, the EV Now icon is amber. EV Now
exits when your available electric range
reaches zero. EV Later In EV Later, your vehicle runs on
the engine as needed and saves
most of the available electric
range for later use in Auto EV or EV Now
mode.
For example, your initial drive is at high
speeds on open roads, but later your drive
is at low speeds in an urban area where
electric only driving is most efficient. In this
case, you can select EV Later for the higher
speed portion of your trip and then select
Auto EV or EV Now for the urban portion.
When you enable EV Later, a white EV
Later icon appears in the information
display. EV Later resets to Auto EV when
you switch off your vehicle. You may select
EV Later again using the EV button during
your next drive.
When you select EV Later with the vehicle
fully charged or near fully charged, the
battery uses some electric-only driving
range to discharge the battery, and allows
for full operation of the regenerative
braking system.
EV Charge This mode uses your vehicle's
engine to charge the high voltage
battery versus plugging the
vehicle into a utility grid.
The electric range gained through EV
Charge allows you to switch to Auto EV or
EV Now for full electric operation later in
your drive. The battery cannot completely
charge to 100% when in EV Charge mode.
This is to allow for full operation of the
regenerative braking system. When the
battery reaches its EV Charge limit, the
vehicle remains in EV Charge mode and
maintains that charge level, until you select
another EV Mode, or until you switch the
vehicle off.
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When you enable EV Charge, a white EV
Charge icon appears in the information
display.
EV Charge resets to Auto EV when you
switch off your vehicle. You may select EV
Charge again using the EV button during
your next drive.
Low Engine Use
The low engine use mode maintains proper
engine lubrication at sufficient
temperature, and activates when you drive
your vehicle with limited engine operation.
When in low engine use mode, your vehicle
runs the engine as necessary. When low
engine use mode begins, a message
appears in the information display. If low
engine use mode does not complete
before you switch your vehicle off, it
continues the next time you start your
vehicle and the message reappears.
EV Now mode is not available during low
engine use mode.
Note:
Cold temperatures affect the engine
warm up time and the low engine use mode
could operate more frequently.
Note: You do not require an oil change, but
it gives you the option of not running a low
engine use cycle. Resetting the oil life
monitoring system suspends the low engine
use mode.
HYBRID VEHICLE FREQUENTLY ASKED QUESTIONS Answer
Question
The high voltage battery is electrically isol-ated from the rest of the vehicle when the
key is off. When you switch the key on, high voltage contactors inside the battery are
closed to make the electricity available to the motor and generator and enable the
vehicle to drive. The clicks are the sound of these contactors as they close and open during start up and shut down.
What are the series of clicks from the cargo
area when I first turn the key in the ignition?
The vehicle's computer will determine if an
engine start is required at key-on. Silent keystart will start the engine if it is necessaryfor cabin heating, windshield defrost, or if the outside temperature is low.
Why does the engine sometimes start at
key-on?
There are several reasons the engine stayson for an extended amount of time when
you first start it. One common reason is to
make sure that the emissions components are warm enough to minimize tailpipe
emissions. As the climate gets cooler, this engine-on time is extended.
Why does it take a long time before the
engine shuts down?
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Answer
Question
The engine is required to turn on above thisspeed to protect the transmission hard- ware.
Why does my engine never shut down
above 85 mph (137 km/h)
In order to make sure that the climate
control system can begin heating the cabin or defrosting the windshield as soon as a driver requests it, the engine coolant
temperature has to be kept sufficiently hot. Keeping the engine on is required to main- tain the correct coolant temperature.
Why does my engine stay on when it is
extremely cold outside?
Your vehicle's engine and transmission aredesigned to deliver the power you need atthe most efficient engine speed. This may be higher than expected during heavy
accelerations, and may fluctuate when
driving at a steady speed. These are charac- teristics of the Atkinson engine cycle and the transmission technology that helpmaximize your hybrid's fuel economy.
Why does my engine rev up so high some-
times when I accelerate?
Change the engine oil every 12,000 mi
(20,000 km) or once per year under normal operating conditions.
What is the engine oil change service
interval?
Yes. Your hybrid vehicle can use E15 (15%ethanol, 85% gasoline) fuel, but you may notice slightly reduced fuel economy
because ethanol contains less energy per
gallon than gasoline. Your hybrid vehicle is not designed to use E85 (85% ethanol).
Can I put E15 or E85 in my vehicle, and how
will it affect my fuel economy?
The high voltage battery system is designedto last the life of the vehicle and requires no maintenance.
How long will my high voltage battery last?
Does it need maintenance?
The plug-in hybrid high voltage battery canbe charged by plugging the vehicle into an AC outlet.
Can you charge the battery with a plug into
an AC outlet?
There are no provisions for charging the
conventional hybrid high voltage battery
from a power supply external to the vehicle.
Yes. Your hybrid vehicle can be flat towed with all four wheels on the ground. See Towing (page 276).
Can I tow the hybrid behind my motor home
with all four wheels on the ground?
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Your vehicle may not pass the I/M test if
the service engine soon indicator is on or
not working properly (bulb is burned out),
or if the OBD-II system has determined
that some of the emission control systems
have not been properly checked. In this
case, the vehicle is not ready for I/M
testing.
If the vehicle
’s engine or transmission has
just been serviced, or the battery has
recently run down or been replaced, the
OBD-II system may indicate that the
vehicle is not ready for I/M testing. To
determine if the vehicle is ready for I/M
testing, turn the ignition key to the on
position for 15 seconds without cranking
the engine. If the service engine soon
indicator blinks eight times, it means that
the vehicle is not ready for I/M testing; if
the service engine soon indicator stays on
solid, it means that your vehicle is ready
for I/M testing.
The OBD-II system checks the emission
control system during normal driving. A
complete check may take several days.
If the vehicle is not ready for I/M testing,
you can perform the following driving cycle
consisting of mixed city and highway
driving:
1. 15 minutes of steady driving on an expressway or highway followed by 20
minutes of stop-and-go driving with at
least four 30-second idle periods.
2. Allow your vehicle to sit for at least eight hours with the ignition off. Then,
start the vehicle and complete the
above driving cycle. The vehicle must
warm up to its normal operating
temperature. Once started, do not turn
off the vehicle until the above driving
cycle is complete.
If the vehicle is still not ready for I/M
testing, you need to repeat the above
driving cycle.
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GENERAL INFORMATION
WARNING: This battery pack
should only be serviced by an authorized
electric vehicle technician. Improper
handling can result in personal injury or
death. WARNING:
Apply the parking
brake, shift into park (P), switch the
ignition off and remove the key before
you open the hood or have any service
or repair work completed. If you do not
switch the ignition off, the engine could
restart at any time. Failure to follow this
instruction could result in personal injury
or death. WARNING:
Do not touch the
electronic ignition system parts after you
have switched the ignition on or when
the engine is running. The system
operates at high voltage. Failure to
adhere to this warning could result in
serious personal injury or death. WARNING:
Keep your hands and
clothing clear of the engine cooling fan.
Note: The high-voltage battery does not
require regular service maintenance.
Your vehicle consists of various
high-voltage components and wiring. All
of the high-voltage power flows through
specific wiring assemblies labeled as such
or covered with a solid orange convolute,
or orange striped tape, or both. Do not
come in contact with these components.
The high-voltage battery pack contains a
lithium-ion battery. The pack is underneath
the vehicle. The high-voltage battery
system uses an advanced liquid heating
and cooling system to regulate the
high-voltage battery temperature and help
maximize high-voltage battery life. CHARGING THE HIGH
VOLTAGE BATTERY
IMPORTANT SAFETY
INSTRUCTIONS
WARNING:
In Canada, do not use
the 120 volt convenience cord in
commercial garages. WARNING:
This equipment has
arcing or sparking parts. Do not expose
to flammable vapors. Position this
equipment at least
18 in (450 mm)
above the floor.
RISK OF FIRE or ELECTRIC SHOCK WARNING:
The AC wall plug must
fit firmly into the AC outlet. If the
connection feels loose, worn or the AC
outlet is damaged, please have a
qualified electrician replace the AC
outlet. Using a convenience cord with a
worn outlet may cause burns, property
damage and increase the risk of electric
shock. WARNING:
Do not use the 120 V
convenience cord with an extension cord,
two-prong adapter, surge protector,
timer or other adapter. WARNING:
Do not allow charging
equipment to be immersed in water or
liquids. Failure to follow this warning
could result in fire, serious personal injury
or death. WARNING: Do not attempt to open
the charging equipment. Failure to follow
this instruction could result in personal
injury, death or property damage.
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Hybrid Electric Vehicle (PHEV)
WARNING: Do not use the charging
equipment if it is faulty or has been
damaged. Failure to follow this
instruction could result in personal injury,
death or property damage. WARNING: You risk death or
serious injury to yourself and others if you
do not follow the instruction highlighted
by the warning symbol. Failure to follow
the specific warnings and instructions
could result in personal injury. WARNING:
Install charging
equipment in compliance with local
regulations. Failure to follow this warning
could result in fire, serious personal injury
or death. WARNING:
Do not use an
ungrounded wall outlet. If you suspect
that the wall outlet is not properly
grounded, have a qualified electrician
inspect the wall outlet. Failure to follow
this instruction could result in personal
injury or death. WARNING:
Do not modify the
convenience cord plug. If the
convenience cord plug does not properly
fit into the wall outlet, have a qualified
electrician install the correct wall outlet.
Failure to follow this instruction could
result in personal injury or death.
OPERATION INSTRUCTIONS
• Read all the instructions before using
this product.
• Supervise this device when in use
around children.
• Do not put fingers into the electric
vehicle connector. •
Do not use this product if the flexible
power cord or electric vehicle cable has
broken insulation, or any other signs of
damage.
• Do not use this product if the enclosure
or the electric vehicle connector is
broken, cracked, open, or shows any
other indication of damage.
Note: Ground this product. If it
malfunctions or breaks down, grounding
provides a path of least resistance for
electric current to reduce the risk of electric
shock. This product comes with a cord
having an equipment grounding conductor
and a grounding plug. Make sure you plug it
into an appropriate outlet that is properly
installed and grounded in accordance with
all local codes and ordinances.
Charging Equipment
Your vehicle has a convenience cord in the
luggage compartment.
Note: You need to plug the convenience
cord into a dedicated outlet.
Note: Firmly fit the AC wall plug into the
AC outlet. If the connection feels loose,
worn or the AC outlet is damaged, please
have a qualified electrician replace the AC
outlet. Using a convenience cord with a
worn outlet could cause burns, property
damage and increase the risk of electric
shock.
Note: Do not use the 120 volt convenience
cord with an extension cord, two-prong
adapter, surge protector, timer or other
adapter.
Note: If charging for your plug-in vehicle
fails, please call the Customer Relationship
Center, or click on Call for support or Live
Chat at our website.
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Convenience Cord
Power.
A.
Fault.
B.
Check Outlet.
C. CAUTION: TO REDUCE THE RISK OF
FIRE- Use a three-prong AC outlet that is
properly grounded, 15-20 amps or greater,
and in good condition. Use a dedicated
line. You cannot have other appliances
connected to the same circuit. If you do
not use a dedicated circuit, the circuit
breaker could trip or open. If you do not
have a dedicated circuit, contact a licensed
professional electrician for proper
installation.
Note: Make sure the electrical source meets
the requirements for the high-voltage
batteries to charge.
Make sure that the convenience cord is
completely unwrapped before charging.
Always plug the cord into the AC outlet
before connecting the charged coupler into
the charge port on your vehicle.
Note: When you plug the convenience cord
into an outlet, use the following table to
determine your vehicle charge status. If the
power indicator light is off after plugging in
the convenience cord, use a different outlet.
Note: Store the convenience cord in a clean
dry place between the temperature of
-39.9– 193.9°F (-40–90°C)
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A
CE299688
What to Do
What it Means
Convenience Cord LED
Indicators
Check
Outlet
(Amber)
Fault
(Red)
Power
(Green)
Use a differentwall outlet.
If the LED indicators are off after plug-
ging in the convenience cord and the
plug is experiencing a no power condi-
tion from the wall outlet, use a different outlet.
Off
Off
Off
No action required.
The convenience cord is plugged into
the wall outlet and ready to charge your vehicle. Reference the charge port
section below for information on vehicle charging.
Off
Off
On
Check the outlet.If the problempersists, use a
different outlet.
The convenience cord AC plug is
experiencing an overheating condition. The convenience cord is in retry mode
to return to normal condition. If the fault persists, you have a bad wall outlet.
On
Flashing
On
Check the outlet.If the problempersists, use a
different outlet.
The convenience cord is charging at a
reduced current rate due to a wall
outlet over temperature condition.
Flashing
Off
On
Check the outlet.If the problempersists, use a
different outlet.
The convenience cord AC plug has
overheated. The cordset retry mode has been exhausted. Your vehicle is not
charging. You have a bad wall outlet.
Flashing
On
On
Unplug and re-plug to vehicle charge port.
The convenience cord is experiencing a
ground fault at the charge port. The
convenience cord is in retry mode to
return to normal condition. Your vehicle is not charging.
Off
Flashing
On
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