To adjust this setting press the voice button, when prompted say:
Action and DescriptionVoice Command
Voice Settings
Then any of the following:
When enabled, this feature will prompt youto confirm any voice initiated call commandprior to the call being placed.
Phone Confirmation Off
The system will make a best guess; youmay still occasionally be asked to confirmsettings.
Phone Confirmation On
USING SYNC™ WITH YOUR
PHONE
Hands-free calling is one of the mainfeatures of SYNC. While the systemsupports a variety of features, many aredependent on your cellular phone'sfunctionality. At a minimum, most cellularphones with Bluetooth wireless technologysupport the following functions:
•Answering an incoming call.
•Ending a call.
•Dialing a number.
•Redialing.
•Call waiting notification.
•Caller ID.
Other features, such as text messagingusing Bluetooth and automatic phonebookdownload, are phone-dependent features.
Pairing a Phone
Wirelessly pairing your phone with SYNCallows you to make and receive hands-freecalls.
Note:Make sure to switch on the ignitionand the radio. Shift the transmission intopark (P) for automatic transmission or firstgear for manual transmission.
Using the Audio System
Note:To scroll through the menus, pressthe up and down arrows on your audiosystem.
1.Make sure to switch on your phone'sBluetooth feature before starting thesearch. See your device's manual ifnecessary.
2.Press the Settings button.
3.Select Bluetooth from the menu.
4.Press the OK button.
5.Select the option to add. This startsthe pairing process.
6.When a message to begin pairingappears in the audio display, search forSYNC on your device.
Depending on your phone's capability andyour market, the system may prompt youwith questions, such as setting the currentphone as the primary phone anddownloading your phonebook.
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Safety Information
WARNING: Driving whiledistracted can result in loss of vehiclecontrol, crash and injury. We stronglyrecommend that you use extremecaution when using any device that maytake your focus off the road. Yourprimary responsibility is the safeoperation of your vehicle. Werecommend against the use of anyhand-held device while driving andencourage the use of voice-operatedsystems when possible. Make sure youare aware of all applicable local lawsthat may affect the use of electronicdevices while driving.
•Do not attempt to service or repair thesystem. Have an authorized dealercheck your vehicle.
•Do not operate playing devices if thepower cords or cables are broken, splitor damaged. Place cords and cablesout of the way, so they do not interferewith the operation of pedals, seats,compartments or safe driving abilities.
•Do not leave playing devices in yourvehicle during extreme conditions as itcould cause them damage. See yourdevice's user guide for furtherinformation.
•For your safety, some SYNC 3 functionsare speed-dependent. Their use islimited to when your vehicle is travelingat speeds under 3 mph (5 km/h). Makesure that you review your device'smanual before using it with SYNC 3.
Speed-restricted Features
Some features of this system may be toodifficult to use while your vehicle is movingso they are restricted from use unless yourvehicle is stationary.
•Screens crowded with information,such as Point of Interest reviews andratings, SiriusXM Traffic and Travel Linksports scores, movie times or skiconditions.
•Any action that requires you to use akeyboard is restricted, such as enteringa navigation destination or editinginformation.
•All lists are limited so the user can viewfewer entries (such as phone contactsor recent phone call entries).
See the following table for more specificexamples.
Restricted features
Pairing a Bluetooth phone.Cellular Phone
Browsing of list entries is limited for phone contacts andrecent phone calls.
Editing the keypad code.System Functionality
Enabling Valet Mode.
Editing settings while the rear view camera or active parkassist are active (If equipped).
Editing Wi-Fi settings.Wi-Fi
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingSYNC™ 3
DescriptionVoice command
Allows you to listen to music on your Bluetooth-connected device.Bluetooth Audio
Allows you to listen to music on your USBconnected device.USB
For USB audio only, you can say the name of anartist, album, song or a genre to listen to thatselection. Your system must finish indexingbefore this option is available. For example, youcould say "Play artist, The Beatles" or "Play song,Penny Lane".
Play Genre ___
Play Playlist ___
Play Artist ___
Play Album ___
Play Podcast ___
Play Song ___
Play Audiobook ___
For USB audio only, you can say the name of anartist, album, or a genre to browse by that selec-tion. Your system must finish indexing before thisoption is available. For example you can say"Browse The Beatles" or "Browse folk".
Browse ___
* This option may not be available in all markets or may require a subscription.
Phone Voice Commands
Pairing a Phone
You can use voice commands to connectyour Bluetooth-enabled phone to thesystem.
To pair your phone, press the voice button and when prompted, say:
DescriptionVoice command
Follow the on-screen instructions to complete the pairingprocess. See Settings (page 355).Pair Phone
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Pairing Your Cell Phone for theFirst Time
Pair your Bluetooth-enabled phone withthe system before using the functions inhands-free mode.
Switch on Bluetooth on your device tobegin pairing. See your phone’s manual ifnecessary.
To add a phone, select:
Menu Item
Add a Bluetooth Device
1.Follow the on-screen instructions.
2.A prompt alerts you to search for thesystem on your phone.
3.Select your vehicle's make and modelas it displays on your phone.
4.Confirm that the six-digit numberappearing on your phone matches thesix-digit number on the touchscreen.
5.The touchscreen indicates when thepairing is successful.
6.Your phone may prompt you to givethe system permission to accessinformation. To check your phone’scompatibility, see your phone’s manualor visit the website.
Alternatively, to add a phone, select:
Menu Item
Add a Bluetooth Device
Then select:
Discover Other Bluetooth Devices
1.Follow the on-screen instructions.
2.Select your phone's name when itappears on the touchscreen.
3.Confirm that the six-digit numberappearing on your phone matches thesix-digit number on the touchscreen.
4.The touchscreen indicates when thepairing is successful.
5.Your phone may prompt you to givethe system permission to accessinformation. To check your phone’scompatibility, see your phone’s manualor visit the website.
At a minimum, most cell phones withBluetooth wireless technology support thefollowing functions:
•Answering an incoming call.
•Ending a call.
•Dialing a number.
•Call waiting notification.
•Caller identification.
Other features, such as text messagingusing Bluetooth and automatic phonebookdownload, are phone-dependent features.
Phone Menu
This menu becomes available after pairinga phone.
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Normal Scheduled Maintenance...........376Intelligent Oil-Life Monitor™.........................376Normal Maintenance Intervals......................377
O
Oil Change Indicator Reset.......................216Resetting the Oil Life MonitoringSystem...............................................................216Oil CheckSee: Engine Oil Check.......................................215Opening and Closing the Hood...............212Closing the Hood.................................................213Opening the Hood..............................................212Ordering Additional Owner'sLiterature......................................................201Obtaining a French Owner’s Manual..........201
P
Parking Aids....................................................162Principle of Operation.......................................162Parking Brake.................................................158All Vehicles............................................................158Vehicles With AutomaticTransmission...................................................158Vehicles With Manual Transmission...........158Passive Anti-Theft System.........................67Principle of Operation.........................................67SecuriLock®...........................................................67PATSSee: Passive Anti-Theft System.....................67Perchlorate........................................................13Personal Safety System™..........................38How Does the Personal Safety SystemWork?..................................................................38Phone...............................................................343During a Phone Call...........................................347Making Calls........................................................346Pairing Your Cell Phone for the FirstTime...................................................................344Phone Menu........................................................344Receiving Calls....................................................347Smartphone Connectivity..............................348Text Messaging...................................................347Post-Crash Alert System...........................195Power Door LocksSee: Locking and Unlocking............................60
Power Seats....................................................119Adjust Four Way Position..................................121Adjust the Lumbar Support............................120Adjust the Seat Back Recliner.........................121Power Windows.............................................84Accessory Delay...................................................85Bounce-Back.........................................................84One-Touch Down................................................84One-Touch Up......................................................84Window Lock.........................................................85Programming a MyKey.................................58Optional Settings.................................................58Protecting the Environment........................17Push Button Ignition Switch......................131Failure to Start......................................................131Starting the Engine.............................................131Stopping the Engine When the Vehicle isMoving................................................................132Stopping the Engine with the VehicleStationary.........................................................132Switching the Ignition On (AccessoryMode)..................................................................131
R
Rear Parking Aid............................................162Rear Seats........................................................122Flip and Fold Seat...............................................122Folding the Seatback Down...........................123Lifting the Seat Cushion...................................122Rear Under Floor Storage..........................174Adjustable Load Floor.......................................174Rear View Camera.......................................163Enhanced Park Aids..........................................166Using the Rear View Camera System.........164Rear View CameraSee: Rear View Camera....................................163Rear Window Wiper and Washers............77Rear Window Washer..........................................77Rear Window Wiper.............................................77Recommended Towing Weights............182Refueling...........................................................141Refueling System Overview.............................141Refueling System Warning..............................143Refueling Your Vehicle.......................................141Remote Control...............................................51Remote Control With a Folding KeyBlade.....................................................................51
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Replacing the Battery.........................................52Remote Start...................................................112About Remote Start...........................................112Remotely Starting the Engine.........................113Remotely Stopping the Engine.......................113Remote Start Limitations.................................112Remote Start Settings.......................................113Setting Remote Start to Active......................113Removing a Headlamp..............................227Repairing Minor Paint Damage..............244Replacement PartsRecommendation........................................13Collision Repairs....................................................14Scheduled Maintenance and MechanicalRepairs..................................................................14Warranty on Replacement Parts.....................14Replacing a Lost Key or RemoteControl.............................................................55Reporting Safety Defects (CanadaOnly)...............................................................201Reporting Safety Defects (U.S.Only)...............................................................201Roadside Assistance..................................190Vehicles Sold in Canada: Getting RoadsideAssistance.........................................................191Vehicles Sold in Canada: RoadsideAssistance Program Coverage..................191Vehicles Sold in Canada: Using RoadsideAssistance.........................................................191Vehicles Sold in the United States: GettingRoadside Assistance...................................190Vehicles Sold in the United States: UsingRoadside Assistance...................................190Roadside Emergencies..............................190Roof Racks and Load Carriers..................175Adjusting the Crossbar......................................175Running-InSee: Breaking-In..................................................188Running Out of Fuel....................................139Adding Fuel From a Portable FuelContainer..........................................................140Filling a Portable Fuel Container..................139
S
Safety Canopy™............................................45Safety Precautions......................................138
Satellite Radio..............................................299Satellite Radio Electronic Serial Number(ESN)................................................................300Satellite Radio Reception Factors..............299SiriusXM Satellite Radio Service.................300Troubleshooting................................................300Scheduled Maintenance Record............381Scheduled Maintenance...........................373Seatbelt Extension.........................................37Seatbelt Height Adjustment......................34Seatbelt Reminder.........................................35Belt-Minder™........................................................35Seatbelts............................................................31Principle of Operation..........................................31Seatbelt Warning Lamp and IndicatorChime..............................................................34Conditions of operation.....................................35Seats...................................................................115Security..............................................................67Settings...........................................................355911 Assist...............................................................356Ambient Lighting...............................................356Audio......................................................................355Automatic Updates..........................................356Bluetooth..............................................................355Charge Settings..................................................356Clock.......................................................................355Display...................................................................356Driver Assist.........................................................355General..................................................................356Lincoln Way.........................................................356Message Center.................................................356Mobile Apps.........................................................356Multi Contour Seats..........................................356Navigation............................................................356Personal Profiles................................................356Phone.....................................................................355Seats......................................................................356Sound.....................................................................355Valet Mode...........................................................356Vehicle...................................................................356Voice Control.......................................................356Side Airbags.....................................................43Sitting in the Correct Position...................115Snow ChainsSee: Using Snow Chains.................................270Special Notices................................................14New Vehicle Limited Warranty.........................14
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Towing the Vehicle on FourWheels...........................................................187Emergency Towing.............................................187Recreational Towing..........................................187Towing...............................................................181Traction Control............................................160Principle of Operation......................................160Trailer Sway Control.....................................181Transmission Code Designation............285Transmission Specifications - 1.0LEcoBoost™..................................................281Transmission Specifications -2.0L................................................................280Transmission..................................................149Transporting the Vehicle...........................186Trip Computer.................................................96All Values................................................................96Average Fuel Consumption.............................96Distance to Empty...............................................96Instantaneous Fuel.............................................96Outside Air Temperature..................................96Resetting the Trip Computer...........................96Trip Odometer.......................................................96Trip Timer................................................................96Type Approvals..............................................417China......................................................................428Radio Frequency Certification for Keys andRemote Controls...........................................428Radio Frequency Certifications for BlindSpot Information System..........................426Radio Frequency Certifications for BodyControl Module..............................................428Radio Frequency Certifications for CruiseControl Module..............................................428Radio Frequency Certifications for MidRange Radar...................................................420Radio Frequency Certifications for PassiveAnti-Theft System.........................................421Radio Frequency Certifications for RadioTransceiver Module......................................424Radio Frequency Certifications for SYNC3...........................................................................427Radio Frequency Certifications for TirePressure Monitoring Sensor(s).................417Radio Frequency Certifications for WirelessCharging............................................................427Radio Frequency Statement for AudioUnit....................................................................428
U
Under Hood Overview - 1.0LEcoBoost™..................................................213Under Hood Overview - 2.0L....................214Unique Driving Characteristics................136USB Port..........................................................301Using Cruise Control....................................167Switching Cruise Control Off.........................168Switching Cruise Control On...........................167Using Four-Wheel Drive.............................153Driving In Special Conditions WithFour-Wheel Drive (4WD)............................153Using MyKey With Remote StartSystems..........................................................59Using Snow Chains.....................................270Using Stability Control................................161Using Summer Tires...................................270Using SYNC™ With Your MediaPlayer.............................................................310Audio Voice Commands..................................310Media Sources.....................................................310Using SYNC™ With Your Phone............305Accessing Features through the PhoneMenu.................................................................306Pairing a Phone..................................................305Phone Controls..................................................306Phone Voice Commands...............................306Using Traction Control...............................160Switching the System Off Using aSwitch................................................................160Switching the System Off Using theInformation Display Controls....................160System Indicator Lights andMessages.........................................................160Using Voice Recognition...........................303Audio Voice Commands.................................328Initiating a Voice Session................................303Mobile App Voice Commands......................332Navigation Voice Commands........................331Phone Voice Commands................................329SiriusXM Traffic and Travel Link VoiceCommands......................................................332System Interaction and Feedback.............304Voice Settings Commands............................333Utilizing the Mediation/ArbitrationProgram (Canada Only).........................199
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