2020 FORD ECOSPORT service reset

Cold Weather Precautions.......................188
Driving Through Water..............................188
Floor Mats......................................................189
Roadside Emergencies
Roadside Assistance.................................190
Hazard Flashers............................................191
Fuel Shutoff....................................................191
Jump Starting the Vehicle........................192
Post-Crash Alert System..........................195
Customer Assistance
Getting the Services You Need..............196
In California (U.S. Only).............................197
The Better Business Bureau (BBB) AutoLine Program (U.S. Only).....................198
Utilizing the Mediation/ArbitrationProgram (Canada Only).......................199
Getting Assistance Outside the U.S. andCanada.......................................................199
Ordering Additional Owner's Literature.........................................................................201
Reporting Safety Defects (U.S. Only).........................................................................201
Reporting Safety Defects (Canada Only).........................................................................201
Fuses
Fuse Box Locations....................................203
Fuse Specification Chart.........................203
Changing a Fuse..........................................210
Maintenance
General Information....................................212
Opening and Closing the Hood..............212
Under Hood Overview - 1.0L EcoBoost™.........................................................................213
Under Hood Overview - 2.0L...................214
Engine Oil Dipstick - 1.0L EcoBoost™.........................................................................215
Engine Oil Dipstick - 2.0L..........................215
Engine Oil Check..........................................215
Oil Change Indicator Reset......................216
Engine Cooling Fan......................................217
Engine Coolant Check................................217
Automatic Transmission Fluid Check.........................................................................221
Brake Fluid Check........................................221
Washer Fluid Check....................................222
Fuel Filter........................................................222
Changing the 12V Battery........................223
Checking the Wiper Blades.....................224
Changing the Wiper Blades....................225
Adjusting the Headlamps........................225
Removing a Headlamp.............................227
Changing a Bulb..........................................228
Bulb Specification Chart..........................236
Changing the Engine Air Filter................237
Drive Belt Routing - 2.0L..........................238
Drive Belt Routing - 1.0L EcoBoost™........................................................................238
Vehicle Care
General Information..................................239
Cleaning Products......................................239
Cleaning the Exterior.................................240
Waxing.............................................................241
Cleaning the Engine...................................242
Cleaning the Windows and Wiper Blades........................................................................242
Cleaning the Interior..................................243
Cleaning the Instrument Panel andInstrument Cluster Lens......................243
Cleaning Leather Seats............................244
Repairing Minor Paint Damage.............244
Cleaning the Wheels.................................244
Vehicle Storage...........................................245
Body Styling Kits.........................................247
Wheels and Tires
General Information..................................248
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingTable of Contents

Your vehicle has electronic control unitsthat have data recording functionality andthe ability to permanently or temporarilystore data. This data could includeinformation on the condition and status ofyour vehicle, vehicle maintenancerequirements, events and malfunctions.The types of data that can be recorded aredescribed in this section. Some of the datarecorded is stored in event logs or errorlogs.
Note:Error logs are reset following a serviceor repair.
Note:We may provide information inresponse to requests from law enforcement,other government authorities and thirdparties acting with lawful authority orthrough a legal process. Such informationcould be used by them in legal proceedings.
Data recorded includes, for example:
•Operating states of systemcomponents, for example fuel level,tire pressure and battery charge level.
•Vehicle and component status, forexample wheel speed, deceleration,lateral acceleration and seatbeltstatus.
•Events or errors in essential systems,for example headlamps and brakes.
•System responses to driving situations,for example airbag deployment andstability control.
•Environmental conditions, for exampletemperature.
Some of this data, when used incombination with other information, forexample an accident report, damage to avehicle or eyewitness statements, couldbe associated with a specific person.
Service Data
Service data recorders in your vehicle arecapable of collecting and storingdiagnostic information about your vehicle.This potentially includes information aboutthe performance or status of varioussystems and modules in the vehicle, suchas engine, throttle, steering or brakesystems. In order to properly diagnose andservice your vehicle, Ford Motor Company(Ford of Canada in Canada), and serviceand repair facilities may access or shareamong them vehicle diagnosticinformation received through a directconnection to your vehicle whendiagnosing or servicing your vehicle.Additionally, Ford Motor Company (Fordof Canada, in Canada) may, wherepermitted by law, use vehicle diagnosticinformation for vehicle improvement orwith other information we may have aboutyou, (for example, your contactinformation), to offer you products orservices that may interest you. Data maybe provided to our service providers suchas part suppliers that may help diagnosemalfunctions, and who are similarlyobligated to protect data. We retain thisdata only as long as necessary to performthese functions or to comply with law. Wemay provide information where requiredin response to official requests to lawenforcement or other governmentauthorities or third parties acting withlawful authority or court order, and suchinformation may be used in legalproceedings. For U.S. only (if equipped), ifyou choose to use connected apps andservices, you consent that certaindiagnostic information may also beaccessed electronically by Ford MotorCompany and Ford authorized servicefacilities, and that the diagnosticinformation may be used to provideservices to you, personalizing yourexperience, troubleshoot, and to improveproducts and services and offer you
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingIntroduction

products and services that may interestyou, where permitted by law. For Canadaonly, for more information, please reviewthe Ford of Canada privacy policy atwww.ford.ca, including our U.S. datastorage and use of service providers inother jurisdictions who may be subject tolegal requirements in Canada, the UnitedStates and other countries applicable tothem, for example, lawful requirements todisclose personal information togovernmental authorities in thosecountries.
Event Data
This vehicle is equipped with an event datarecorder. The main purpose of an eventdata recorder is to record, in certain crashor near crash-like situations, such as anairbag deployment or hitting a roadobstacle; this data will assist inunderstanding how a vehicle’s systemsperformed. The event data recorder isdesigned to record data related to vehicledynamics and safety systems for a shortperiod of time, typically 30 seconds or less.
The event data recorder in this vehicle isdesigned to record such data as:
•How various systems in your vehiclewere operating;
•Whether or not the driver andpassenger seatbelts werebuckled/fastened;
•How far (if at all) the driver wasdepressing the accelerator and/or thebrake pedal; and
•How fast the vehicle was traveling; and
•Where the driver was positioning thesteering wheel.
This data can help provide a betterunderstanding of the circumstances inwhich crashes and injuries occur.
Note:Event data recorder data is recordedby your vehicle only if a non-trivial crashsituation occurs; no data is recorded by theevent data recorder under normal drivingconditions and no personal data orinformation (e.g., name, gender, age, andcrash location) is recorded. However,parties, such as law enforcement, couldcombine the event data recorder data withthe type of personally identifying dataroutinely acquired during a crashinvestigation.
To read data recorded by an event datarecorder, special equipment is required,and access to the vehicle or the event datarecorder is needed. In addition to thevehicle manufacturer, other parties, suchas law enforcement, that have such specialequipment, can read the information if theyhave access to the vehicle or the eventdata recorder.
Comfort, Convenience andEntertainment Data
Your vehicle has electronic control unitsthat have the ability to store data basedon your personalized settings. The data isstored locally in the vehicle or on devicesthat you connect to it, for example, a USBdrive or digital music player. You can deletesome of this data and also choose whetherto share it through the services to whichyou subscribe. See Settings (page 355).
Comfort and Convenience Data
Data recorded includes, for example:
•Seat and steering wheel position.
•Climate control settings.
•Radio presets.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingIntroduction

If you connect a media device, the systemcreates and retains a media device indexof supported media content. The systemalso records a short diagnostic log ofapproximately 10 minutes of all recentsystem activity.
The cell phone profile, media device indexand diagnostic log remain in your vehicleunless you delete them and are generallyaccessible only in your vehicle when youconnect your cell phone or media device.If you no longer plan to use the system oryour vehicle, we recommend you use themaster reset function to erase the storedinformation. See Settings (page 355).
System data cannot be accessed withoutspecial equipment and access to yourvehicle's module.
For additional information about ourprivacy policy, see the regional Fordwebsite.
Emergency Call System (If Equipped)
When you switch on the emergency callsystem, it may disclose to emergencyservices that your vehicle has been in acrash involving the deployment of anairbag or activation of the fuel pumpshut-off. Certain versions or updates to theemergency call system may also becapable of electronically or verballydisclosing to emergency services operatorsyour vehicle location or other details aboutyour vehicle or crash to assist emergencyservices operators to provide the mostappropriate emergency services. If you donot want to disclose this information, donot switch the feature on.
PERCHLORATE
Certain components in your vehicle suchas airbag modules, seatbelt pretensionersand remote control batteries may containperchlorate material. Special handlingmay apply for service or vehicle end of lifedisposal.
For more information visit:
Web Address
www.dtsc.ca.gov/hazard-ouswaste/perchlorate
FORD CREDIT
US Only
Ford Credit offers a full range of financingand lease plans to help you acquire yourvehicle. If you have financed or leased yourvehicle through Ford Credit, thank you foryour business.
For assistance call 1-800-727-7000, or formore information about Ford Credit andaccess to an account manager, visitwww.ford.com/finance.
REPLACEMENT PARTS
RECOMMENDATION
We have built your vehicle to the higheststandards using quality parts. Werecommend that you demand the use ofgenuine Ford and Motorcraft partswhenever your vehicle requires scheduledmaintenance or repair. You can clearlyidentify genuine Ford and Motorcraft partsby looking for the Ford, FoMoCo orMotorcraft branding on the parts or theirpackaging.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingIntroduction

ActionMessage
Displays when the service interval has been reset.Service Done
Displays when the date and time is not set. If the dateand time are set and the message remains, contactan authorized dealer.
Maintenance Reminder Set ToOff
Indicates that your vehicle has reached the estimatedtime or distance for the scheduled maintenance.Contact an authorized dealer.
Service Required
MyKey
ActionMessage
Displays when you are programming a MyKey.Create MyKey
Displays when you are programming a MyKey.Hold OK to Create MyKey
Displays when trying to create a MyKey with a keyalready designated as a MyKey.Key is Already a MyKey
Displays when you are programming a MyKey and thekey is not correctly positioned in the backup slot.Place Key in Backup Location
Displays if the system fails to create a MyKey.MyKey not Created
Displays when MyKey is active.MyKey Active Drive Safely
Displays when a MyKey is in use and the MyKey speedlimit is reached.Check Speed Drive Safely
Displays when starting your vehicle, a MyKey is in useand the MyKey speed limit is on.Speed Limited to avg speedmetric:##0 km/h
Speed Limited to avg speedimperial:##0 MPH
Displays when a MyKey is in use and the vehicle speedapproaches a preset speed limit.Near Vehicle Top Speed
Displays when a MyKey is in use and the MyKey speedlimit is reached.Vehicle at Top Speed of MyKeySetting
Displays when a MyKey is in use and seatbelt reminderis activated.Buckle Up to Unmute Audio
Displays when a MyKey is in use and you try to switchthe parking aid system off.MyKey Park Aid Cannot beDeactivated
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingInformation Displays

•To reduce the chances of interferencefrom another vehicle, perform thesystem reset procedure at least 3 ft(1 m) away from another Ford MotorCompany vehicle undergoing thesystem reset procedure at the sametime.
•Do not wait more than two minutesbetween resetting each tire sensor orthe system can time-out and you haveto repeat the entire procedure on allfour wheels.
•A double horn sounds indicating theneed to repeat the procedure.
Performing the System Reset Procedure
Read the entire procedure beforeattempting.
1.Drive the vehicle above 20 mph(32 km/h) for at least two minutes,then park in a safe location where youcan easily get to all four tires and haveaccess to an air pump.
2.Place the ignition in the off position andkeep the key in the ignition.
3.Cycle the ignition to the on positionwith the engine off.
4.Turn the hazard flashers on then offthree times. You must accomplish thiswithin 10 seconds. If you successfullyenter the reset mode, the horn soundsonce, the system indicator flashes anda message shows in the informationdisplay. If this does not occur, pleasetry again starting at step 2. If afterrepeated attempts to enter the resetmode, the horn does not sound, thesystem indicator does not flash and nomessage shows in the informationdisplay, seek service from yourauthorized dealer.
5.Train the tire pressure monitoringsystem sensors in the tires using thefollowing system reset sequencestarting with the left front tire in thefollowing clockwise order: Left front -driver side front tire, Right front -passenger side front tire, Right rear -passenger side rear tire, Left rear -driver side rear tire.
6.Remove the valve cap from the valvestem on the left front tire. Decrease theair pressure until the horn sounds.
Note:The single horn tone confirms thatthe sensor identification code has beenlearned by the module for this position. If adouble horn is heard, the reset procedurewas unsuccessful, and you must repeat it.
7.Remove the valve cap from the valvestem on the right front tire. Decreasethe air pressure until the horn sounds.
8.Remove the valve cap from the valvestem on the right rear tire. Decrease theair pressure until the horn sounds.
9.Remove the valve cap from the valvestem on the left rear tire. Decrease theair pressure until the horn sounds.Training is complete after the hornsounds for the last tire trained, driverside rear tire, the system indicatorstops flashing, and a message showsin the information display.
10.Turn the ignition off. If two short hornbeeps are heard, the reset procedurewas unsuccessful and you mustrepeat it. If after repeating theprocedure and two short beeps areheard when the ignition is turned tooff, seek assistance from yourauthorized dealer.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingWheels and Tires

CREATING A WI-FI HOTSPOT -
VEHICLES WITH: SYNC 3
You can create a Wi-Fi hotspot in yourvehicle and allow devices to connect to itfor access to the Internet.
Select the settings option on thefeature bar.
1.Select FordPass Connect.
2.Select Vehicle Hotspot.
3.Switch vehicle hotspot on.
Note:The default setting is on.
Note:The hotspot could remain on afteryou switch the ignition off.
Finding the Wi-Fi Hotspot Nameand Password
Select the settings option on thefeature bar.
1.Select FordPass Connect.
2.Select Vehicle Hotspot.
3.Select Settings.
Note:The SSID is the hotspot name.
4.Select View Password.
Connecting a Device to the Wi-FiHotspot
1.On your device, switch Wi-Fi on andselect the hotspot from the list ofavailable Wi-Fi networks.
2.When prompted, enter the password.
Purchasing a Data Plan
1.Connect a device to the hotspot.
Note:The vehicle network carrier’s portalopens on your device.
2.If the portal does not open on yourdevice, open a website and it redirectsto the vehicle network carrier’s portal.
Note:Secure websites do not redirect.
Note:If you have an active plan, the systemdoes not redirect to the vehicle networkcarrier’s portal when you connect a device.Visit the vehicle network carrier’s websiteto purchase more data.
Note:If data usage information is availablein the vehicle hotspot menu, it isapproximate.
Note:If you carry out a master reset, thesystem does not remove your vehicle fromyour vehicle network carrier’s account. Toremove your vehicle from the account,contact your vehicle network carrier.
Note:The vehicle network carrier providesVehicle Hotspot services, subject to yourvehicle network carrier agreement, coverageand availability.
CHANGING THE WI-FI
HOTSPOT NAME OR
PASSWORD - VEHICLES WITH:
SYNC 3
Select the settings option on thefeature bar.
1.Select FordPass Connect.
2.Select Vehicle Hotspot.
3.Select Settings.
4.Select Edit.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingWi-Fi Hotspot

SiriusXM Satellite Radio Service
Note:SiriusXM reserves the unrestrictedright to change, rearrange, add or deleteprogramming including canceling, movingor adding particular channels, and its prices,at any time, with or without notice to you.Ford Motor Company shall not beresponsible for any such programmingchanges.
SiriusXM satellite radio is asubscription-based satellite radio servicethat broadcasts a variety of music, sports,news, weather, traffic and entertainmentprogramming. Your factory-installedSiriusXM satellite radio system includeshardware and a limited subscription term,which begins on the date of sale or leaseof your vehicle. See an authorized dealerfor availability.
For more information on extendedsubscription terms (a service fee isrequired), the online media player and acomplete list of SiriusXM satellite radiochannels, and other features, please visitwww.siriusxm.com in the United States,www.siriusxm.ca in Canada, or callSiriusXM at 1-888-539-7474.
Satellite Radio Electronic SerialNumber (ESN)
You need your ESN to activate, modify ortrack your satellite radio account.
Troubleshooting
ActionConditionMessage
No action required. Thismessage should disappearshortly.
Radio requires more thantwo seconds to produceaudio for the selectedchannel.
Acquiring…
If this message does notclear shortly, or with an igni-tion key cycle, your receivermay have a fault. See anauthorized dealer for service.
There is an internal moduleor system failure present.Satellite antenna fault
SIRIUS system failure
Tune to another channel orchoose another preset.The channel is no longeravailable.Invalid Channel
Contact SiriusXM at 1-888-539-7474 to subscribe tothe channel, or tune toanother channel.
Your subscription does notinclude this channel.Unsubscribed Channel
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingAudio System