Tire Sealant and Inflator Kit...................249
Tire Care.........................................................255
Using Summer Tires..................................270
Using Snow Chains....................................270
Tire Pressure Monitoring System...........271
Lug Nuts..........................................................277
Capacities and Specifications
Engine Specifications - 1.0L EcoBoost™........................................................................278
Engine Specifications - 2.0L...................279
Transmission Specifications - 2.0L......280
Transmission Specifications - 1.0LEcoBoost™................................................281
Motorcraft Parts - 2.0L.............................282
Motorcraft Parts - 1.0L EcoBoost™......283
Vehicle Identification Number...............284
Vehicle Certification Label......................285
Transmission Code Designation...........285
Capacities and Specifications - 1.0LEcoBoost™..............................................286
Capacities and Specifications - 2.0L........................................................................289
Wi-Fi Hotspot
Creating a Wi-Fi Hotspot - Vehicles With:SYNC 3.......................................................294
Changing the Wi-Fi Hotspot Name orPassword - Vehicles With: SYNC 3........................................................................294
Audio System
General Information..................................295
Audio Unit - Vehicles With: SYNC........295
Audio Unit - Vehicles With: SYNC 3.....298
Satellite Radio.............................................299
USB Port.........................................................301
SYNC™
General Information..................................302
Using Voice Recognition..........................303
Using SYNC™ With Your Phone...........305
SYNC™ Applications and Services......306
Using SYNC™ With Your Media Player.........................................................................310
SYNC™ Troubleshooting.........................310
SYNC™ 3
General Information...................................319
Using Voice Recognition...........................327
Entertainment.............................................334
Phone..............................................................343
Navigation.....................................................349
Apps.................................................................353
Settings..........................................................355
SYNC™ 3 Troubleshooting.....................357
Accessories
Accessories...................................................370
Ford Protect
Ford Protect...................................................371
Scheduled Maintenance
General Maintenance Information.......373
Normal Scheduled Maintenance..........376
Special Operating Conditions ScheduledMaintenance.............................................379
Scheduled Maintenance Record...........381
Appendices
End User License Agreement.................392
Declaration of Conformity - VehiclesWith: SYNC 3.............................................417
Type Approvals.............................................417
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products and services that may interestyou, where permitted by law. For Canadaonly, for more information, please reviewthe Ford of Canada privacy policy atwww.ford.ca, including our U.S. datastorage and use of service providers inother jurisdictions who may be subject tolegal requirements in Canada, the UnitedStates and other countries applicable tothem, for example, lawful requirements todisclose personal information togovernmental authorities in thosecountries.
Event Data
This vehicle is equipped with an event datarecorder. The main purpose of an eventdata recorder is to record, in certain crashor near crash-like situations, such as anairbag deployment or hitting a roadobstacle; this data will assist inunderstanding how a vehicle’s systemsperformed. The event data recorder isdesigned to record data related to vehicledynamics and safety systems for a shortperiod of time, typically 30 seconds or less.
The event data recorder in this vehicle isdesigned to record such data as:
•How various systems in your vehiclewere operating;
•Whether or not the driver andpassenger seatbelts werebuckled/fastened;
•How far (if at all) the driver wasdepressing the accelerator and/or thebrake pedal; and
•How fast the vehicle was traveling; and
•Where the driver was positioning thesteering wheel.
This data can help provide a betterunderstanding of the circumstances inwhich crashes and injuries occur.
Note:Event data recorder data is recordedby your vehicle only if a non-trivial crashsituation occurs; no data is recorded by theevent data recorder under normal drivingconditions and no personal data orinformation (e.g., name, gender, age, andcrash location) is recorded. However,parties, such as law enforcement, couldcombine the event data recorder data withthe type of personally identifying dataroutinely acquired during a crashinvestigation.
To read data recorded by an event datarecorder, special equipment is required,and access to the vehicle or the event datarecorder is needed. In addition to thevehicle manufacturer, other parties, suchas law enforcement, that have such specialequipment, can read the information if theyhave access to the vehicle or the eventdata recorder.
Comfort, Convenience andEntertainment Data
Your vehicle has electronic control unitsthat have the ability to store data basedon your personalized settings. The data isstored locally in the vehicle or on devicesthat you connect to it, for example, a USBdrive or digital music player. You can deletesome of this data and also choose whetherto share it through the services to whichyou subscribe. See Settings (page 355).
Comfort and Convenience Data
Data recorded includes, for example:
•Seat and steering wheel position.
•Climate control settings.
•Radio presets.
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Punctures larger than 0.24 in (6 mm) maynot be sealable. Tire sidewall damagecannot be temporarily repaired.
Note:Do note use the kit if you haveseverely damaged a tire. Only sealpunctures located within the tire tread withthe kit.
Loss of air pressure may adversely affecttire performance. For this reason:
•Drive carefully and avoid abruptsteering maneuvers.
•Periodically monitor tire inflationpressure in the affected tire; if the tireis losing pressure, have the vehicletowed.
•Read the information in the Tips forUse of the Kit section to make sure safeoperation of the kit and your vehicle.
Note:Do not drive the vehicle above50 mph (80 km/h).
Note:Do not drive further than 124 mi(200 km). Drive only to the closestauthorized Ford dealer or tire repair shop tohave your tire inspected.
Tips for use of the kit
To ensure safe operation of the kit:
•Read all instructions and cautions fully.
•Before operating the kit, make sureyour vehicle is safely off the road andaway from moving traffic. Switch onthe hazard lights.
•Always set the parking brake to ensurethe vehicle doesn't move unexpectedly.
•Do not remove any foreign objects,such as nails or screws, from the tire.
•When using the kit, if the vehicle isoutdoors or in a well-ventilated area,leave the engine running so thecompressor does not drain thevehicle's battery.
•Do not allow the compressor tooperate continuously for more than 15minutes. This will help prevent thecompressor from overheating.
•Never leave the kit unattended whenit is operating.
•Keep the kit away from children.
•Only use the kit when the ambienttemperature is between -22.0°F(-30°C) and 157.9°F (70°C).
•Only use the sealing compound beforethe use-by date which is printed on thetop of sealant bottle.
•After sealant use, an authorized Forddealer must replace the tire pressuremonitoring system sensor and valvestem on the wheel.
•Operating the kit could cause anelectrical disturbance in radio, CD, andDVD player operation.
What to do when a tire is punctured
A tire puncture within the tire's tread areacan be sealed in two stages with the kit.
•In the first stage, the tire will bereinflated with a sealing compoundand air. After the tire has been inflated,you will need to drive the vehicleapproximately 4 mi (6 km) to distributethe sealant in the tire.
•In the second stage, you will need tocheck the tire pressure and adjust, ifnecessary, to the vehicle's specifiedtire inflation pressure.
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GENERAL INFORMATION
Radio Frequencies and Reception Factors
Radio Reception Factors
The further you travel away from an FM station, the weakerthe signal and the weaker the reception.Distance and Strength
Hills, mountains, tall buildings, bridges, tunnels, freewayoverpasses, parking garages, dense tree foliage andthunderstorms can interfere with the reception.
Terrain
When you pass near a radio transmission tower, a strongersignal can override a weaker signal and can cause interfer-ence in the audio system.
Station overload
MP3 and WMA Track and FolderStructure
Audio systems capable of recognizing andplaying MP3 and WMA individual tracksand folder structures work as follows:
•There are two different modes for MP3and WMA disc playback: MP3 andWMA track mode (system default) andMP3 and WMA folder mode.
•MP3 and WMA track mode ignores anyfolder structure on the MP3 and WMAdisc. The player numbers each MP3and WMA track on the disc (noted bythe .mp3 or .WMA file extension) fromT001 to a maximum of T255.
FCC Notice
This device complies with Part 15 of theFCC Rules. Operation is subject to thefollowing two conditions: (1) this devicemay not cause harmful interference, and(2) this device must accept anyinterference received, includinginterference that may cause undesiredoperation.
FCC ID: A8DGEN3-1D
Changes or modifications not expressivelyapproved by the party responsible forcompliance could void the user's authorityto operate the equipment.
AUDIO UNIT - VEHICLES WITH:
SYNC
WARNING: Driving whiledistracted can result in loss of vehiclecontrol, crash and injury. We stronglyrecommend that you use extremecaution when using any device that maytake your focus off the road. Yourprimary responsibility is the safeoperation of your vehicle. Werecommend against the use of anyhand-held device while driving andencourage the use of voice-operatedsystems when possible. Make sure youare aware of all applicable local lawsthat may affect the use of electronicdevices while driving.
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SiriusXM Satellite Radio Service
Note:SiriusXM reserves the unrestrictedright to change, rearrange, add or deleteprogramming including canceling, movingor adding particular channels, and its prices,at any time, with or without notice to you.Ford Motor Company shall not beresponsible for any such programmingchanges.
SiriusXM satellite radio is asubscription-based satellite radio servicethat broadcasts a variety of music, sports,news, weather, traffic and entertainmentprogramming. Your factory-installedSiriusXM satellite radio system includeshardware and a limited subscription term,which begins on the date of sale or leaseof your vehicle. See an authorized dealerfor availability.
For more information on extendedsubscription terms (a service fee isrequired), the online media player and acomplete list of SiriusXM satellite radiochannels, and other features, please visitwww.siriusxm.com in the United States,www.siriusxm.ca in Canada, or callSiriusXM at 1-888-539-7474.
Satellite Radio Electronic SerialNumber (ESN)
You need your ESN to activate, modify ortrack your satellite radio account.
Troubleshooting
ActionConditionMessage
No action required. Thismessage should disappearshortly.
Radio requires more thantwo seconds to produceaudio for the selectedchannel.
Acquiring…
If this message does notclear shortly, or with an igni-tion key cycle, your receivermay have a fault. See anauthorized dealer for service.
There is an internal moduleor system failure present.Satellite antenna fault
SIRIUS system failure
Tune to another channel orchoose another preset.The channel is no longeravailable.Invalid Channel
Contact SiriusXM at 1-888-539-7474 to subscribe tothe channel, or tune toanother channel.
Your subscription does notinclude this channel.Unsubscribed Channel
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingAudio System
GENERAL INFORMATION
SYNC is an in-vehicle communicationssystem that works with your Bluetoothenabled cellular phone and portable mediaplayer. This allows you to:
•Make and receive calls.
•Access and play music from yourportable music player.
•Use 911 Assist or Emergency Assistanceand applications via SYNC AppLink.*
•Access phonebook contacts and musicusing voice commands.
•Stream music from your connectedphone.
•Text message.
•Use the advanced voice recognitionsystem.
•Charge your USB device (if your devicesupports this).*These features are not available in allmarkets and may require activation.Available AppLink enabled apps vary bymarket.
Make sure that you review your device'smanual before using it with SYNC.
Support
SYNC support is available at your regionalFord website. See SYNC™Troubleshooting (page 310).
SYNC Owner Account
Why do I need a SYNC owner account?
•Essential for keeping up with the latestsoftware downloads available forSYNC.
•Access to customer support for anyquestions you may have.
Driving Restrictions
For your safety, certain features arespeed-dependent and restricted when yourvehicle is traveling over 3.1 mph (5 km/h).
Safety Information
WARNING: Driving whiledistracted can result in loss of vehiclecontrol, crash and injury. We stronglyrecommend that you use extremecaution when using any device that maytake your focus off the road. Yourprimary responsibility is the safeoperation of your vehicle. Werecommend against the use of anyhand-held device while driving andencourage the use of voice-operatedsystems when possible. Make sure youare aware of all applicable local lawsthat may affect the use of electronicdevices while driving.
When using SYNC:
•Do not operate playing devices if thepower cords or cables are broken, splitor damaged. Place cords and cablesout of the way, so they do not interferewith the operation of pedals, seats,compartments or safe driving abilities.
•Do not leave playing devices in yourvehicle during extreme conditions as itcould cause them damage. See yourdevice's manual for further information.
•Do not attempt to service or repair thesystem. See an authorized dealer.
Privacy Information
When a cellular phone is connected toSYNC, the system creates a profile withinyour vehicle that is linked to that cellularphone. This profile is created in order tooffer you more cellular features and tooperate more efficiently. Among other
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things, this profile may contain data aboutyour cellular phone book, text messages(read and unread), and call history,including history of calls when your cellularphone was not connected to the system.In addition, if you connect a media device,the system creates and retains an index ofsupported media content. The system alsorecords a short development log ofapproximately 10 minutes of all recentsystem activity. The log profile and othersystem data may be used to improve thesystem and help diagnose any problemsthat may occur.
The cellular profile, media device index,and development log will remain in thevehicle unless you delete them and aregenerally accessible only in the vehiclewhen you connect the cellular phone ormedia player. If you no longer plan to usethe system or the vehicle, we recommendyou perform a Master Reset to erase allstored information.
No one can access system data withoutspecial equipment and access to thevehicle's SYNC module. Ford MotorCompany and Ford of Canada will notaccess the system data for any purposeother than as described absent consent, a
court order, or where required by lawenforcement, other governmentauthorities, or other third parties actingwith lawful authority. Other parties mayseek to access the informationindependently of Ford Motor Company andFord of Canada. For further privacyinformation, see the section on 911 Assist.See SYNC™ Applications and Services(page 306).
USING VOICE RECOGNITION
This system helps you control manyfeatures using voice commands. Thisallows you to keep your hands on thewheel and focus on what is around you.
Initiating a Voice Session
Press the voice button. A list ofavailable voice commandsappears in the display.
Global Voice Commands
These voice commands are alwaysavailable. You can say them at any time.
Global voice commands
Gives you available commands you can useon the current screen.Help
Gives you a list of possible voicecommands.List of Commands
This command ends the voice session. Youcan also cancel a session by pressing seekup, seek down, or holding the voice buttonfor two or more seconds.
Cancel
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Note:You must enable mobile apps foreach connected device the first time youselect a mobile app using the system.
Note:Standard data rates apply. Ford isnot responsible for any additional chargesyou may receive from your service provider,when your vehicle sends or receives datathrough the connected device. This includesany additional charges incurred due todriving in areas when roaming out of a homenetwork.
USING SYNC™ WITH YOUR
MEDIA PLAYER
SYNC supports digital media sourcesincluding: iPod, Bluetooth devices, andmost USB drives. SYNC also supportsaudio formats, such as MP3, WMA, WAVand ACC.
Media Sources
The AUX or MEDIA button allows you toview and select available media sources.
Press the AUX or MEDIA button to viewyour sources. Use the directional arrowsand OK button to select your source. Youcan also use the steering wheel audiocontrols.
Audio Voice Commands
Press the voice button. You cando things like play a specific songor album, skip to the next song,or tune to a radio station. When prompted,say a command. See the following tablefor example commands. Not allcommands may be available on yourvehicle.
Command
___ List of Commands
Help
Pause
Play
Next Track
Previous Track
AM ___
FM ___
CD Player
Sirius Channel ___
USB
Bluetooth Audio
__ is a dynamic listing, meaning that itcould be the name of anything, such as anartist, station, or media source.
SYNC™ TROUBLESHOOTING
Your SYNC system is easy to use. However,should questions arise, see the tablesbelow.
Use your regional Ford website at any timeto check your phone's compatibility,register your account and set preferencesas well as access a customerrepresentative via an online chat (duringcertain hours).
Website(s)Market
www.SYNCMyRide.comNorth Americawww.SYNCMyRide.cawww.sync-maroute.ca
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