The information contained in this publication was correct at the time of going to print. In the interest ofcontinuous development, we reserve the right to change specifications, design or equipment at any timewithout notice or obligation. No part of this publication may be reproduced, transmitted, stored in aretrieval system or translated into any language in any form by any means without our written permission.Errors and omissions excepted.© Ford Motor Company 2019
All rights reserved.Part Number: LN1J-19A321-ZFA 201904 20190410174214
California Proposition 65
WARNING: Operating, servicing and
maintaining a passenger vehicle or off-highway
motor vehicle can expose you to chemicals
including engine exhaust, carbon monoxide,
phthalates, and lead, which are known to the
State of California to cause cancer and birth
defects or other reproductive harm. To minimize
exposure, avoid breathing exhaust, do not idle the
engine except as necessary, service your vehicle
in a well-ventilated area and wear gloves or wash
your hands frequently when servicing your vehicle.
For more information go to
www.P65Warnings.ca.gov/passenger-vehicle.
WARNING: Battery posts, terminals and
related accessories contain lead and lead
compounds, chemicals known to the State of
California to cause cancer and reproductive harm.
Wash your hands after handling.
Starting and Stopping theEngine
General Information...................................130
Ignition Switch..............................................130
Push Button Ignition Switch.....................131
Starting a Gasoline Engine.......................133
Engine Block Heater...................................134
Automatic Engine Shutdown..................135
Unique Driving Characteristics
Auto-Start-Stop..........................................136
Fuel and Refueling
Safety Precautions.....................................138
Fuel Quality - Gasoline..............................138
Fuel Filler Funnel Location.......................139
Running Out of Fuel...................................139
Refueling..........................................................141
Fuel Consumption.......................................143
Engine Emission Control
Emission Law................................................145
Catalytic Converter.....................................146
Transmission
Automatic Transmission..........................149
Four-Wheel Drive
Using Four-Wheel Drive............................153
Brakes
General Information....................................157
Hints on Driving With Anti-Lock Brakes.........................................................................158
Parking Brake................................................158
Hill Start Assist.............................................158
Traction Control
Principle of Operation...............................160
Using Traction Control..............................160
Stability Control
Principle of Operation.................................161
Using Stability Control...............................161
Parking Aids
Principle of Operation................................162
Rear Parking Aid...........................................162
Rear View Camera......................................163
Cruise Control
Principle of Operation................................167
Using Cruise Control...................................167
Driving Aids
Blind Spot Information System.............169
Cross Traffic Alert........................................170
Steering............................................................173
Load Carrying
Luggage Anchor Points..............................174
Rear Under Floor Storage.........................174
Luggage Covers............................................174
Roof Racks and Load Carriers.................175
Load Limit.......................................................176
Towing
Towing a Trailer.............................................181
Trailer Sway Control....................................181
Recommended Towing Weights...........182
Essential Towing Checks..........................183
Towing Points...............................................185
Transporting the Vehicle..........................186
Towing the Vehicle on Four Wheels......187
Driving Hints
Breaking-In....................................................188
Economical Driving.....................................188
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingTable of Contents
Cold Weather Precautions.......................188
Driving Through Water..............................188
Floor Mats......................................................189
Roadside Emergencies
Roadside Assistance.................................190
Hazard Flashers............................................191
Fuel Shutoff....................................................191
Jump Starting the Vehicle........................192
Post-Crash Alert System..........................195
Customer Assistance
Getting the Services You Need..............196
In California (U.S. Only).............................197
The Better Business Bureau (BBB) AutoLine Program (U.S. Only).....................198
Utilizing the Mediation/ArbitrationProgram (Canada Only).......................199
Getting Assistance Outside the U.S. andCanada.......................................................199
Ordering Additional Owner's Literature.........................................................................201
Reporting Safety Defects (U.S. Only).........................................................................201
Reporting Safety Defects (Canada Only).........................................................................201
Fuses
Fuse Box Locations....................................203
Fuse Specification Chart.........................203
Changing a Fuse..........................................210
Maintenance
General Information....................................212
Opening and Closing the Hood..............212
Under Hood Overview - 1.0L EcoBoost™.........................................................................213
Under Hood Overview - 2.0L...................214
Engine Oil Dipstick - 1.0L EcoBoost™.........................................................................215
Engine Oil Dipstick - 2.0L..........................215
Engine Oil Check..........................................215
Oil Change Indicator Reset......................216
Engine Cooling Fan......................................217
Engine Coolant Check................................217
Automatic Transmission Fluid Check.........................................................................221
Brake Fluid Check........................................221
Washer Fluid Check....................................222
Fuel Filter........................................................222
Changing the 12V Battery........................223
Checking the Wiper Blades.....................224
Changing the Wiper Blades....................225
Adjusting the Headlamps........................225
Removing a Headlamp.............................227
Changing a Bulb..........................................228
Bulb Specification Chart..........................236
Changing the Engine Air Filter................237
Drive Belt Routing - 2.0L..........................238
Drive Belt Routing - 1.0L EcoBoost™........................................................................238
Vehicle Care
General Information..................................239
Cleaning Products......................................239
Cleaning the Exterior.................................240
Waxing.............................................................241
Cleaning the Engine...................................242
Cleaning the Windows and Wiper Blades........................................................................242
Cleaning the Interior..................................243
Cleaning the Instrument Panel andInstrument Cluster Lens......................243
Cleaning Leather Seats............................244
Repairing Minor Paint Damage.............244
Cleaning the Wheels.................................244
Vehicle Storage...........................................245
Body Styling Kits.........................................247
Wheels and Tires
General Information..................................248
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingTable of Contents
Tire Sealant and Inflator Kit...................249
Tire Care.........................................................255
Using Summer Tires..................................270
Using Snow Chains....................................270
Tire Pressure Monitoring System...........271
Lug Nuts..........................................................277
Capacities and Specifications
Engine Specifications - 1.0L EcoBoost™........................................................................278
Engine Specifications - 2.0L...................279
Transmission Specifications - 2.0L......280
Transmission Specifications - 1.0LEcoBoost™................................................281
Motorcraft Parts - 2.0L.............................282
Motorcraft Parts - 1.0L EcoBoost™......283
Vehicle Identification Number...............284
Vehicle Certification Label......................285
Transmission Code Designation...........285
Capacities and Specifications - 1.0LEcoBoost™..............................................286
Capacities and Specifications - 2.0L........................................................................289
Wi-Fi Hotspot
Creating a Wi-Fi Hotspot - Vehicles With:SYNC 3.......................................................294
Changing the Wi-Fi Hotspot Name orPassword - Vehicles With: SYNC 3........................................................................294
Audio System
General Information..................................295
Audio Unit - Vehicles With: SYNC........295
Audio Unit - Vehicles With: SYNC 3.....298
Satellite Radio.............................................299
USB Port.........................................................301
SYNC™
General Information..................................302
Using Voice Recognition..........................303
Using SYNC™ With Your Phone...........305
SYNC™ Applications and Services......306
Using SYNC™ With Your Media Player.........................................................................310
SYNC™ Troubleshooting.........................310
SYNC™ 3
General Information...................................319
Using Voice Recognition...........................327
Entertainment.............................................334
Phone..............................................................343
Navigation.....................................................349
Apps.................................................................353
Settings..........................................................355
SYNC™ 3 Troubleshooting.....................357
Accessories
Accessories...................................................370
Ford Protect
Ford Protect...................................................371
Scheduled Maintenance
General Maintenance Information.......373
Normal Scheduled Maintenance..........376
Special Operating Conditions ScheduledMaintenance.............................................379
Scheduled Maintenance Record...........381
Appendices
End User License Agreement.................392
Declaration of Conformity - VehiclesWith: SYNC 3.............................................417
Type Approvals.............................................417
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingTable of Contents
Brake system
Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
Cruise control
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
Fan warning
Fasten seatbelt
Flammable
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard flashers
Heated rear window
Windshield defrosting system
Interior luggage compartmentrelease
Jack
Keep out of reach of children
Lighting control
Low tire pressure warning
Maintain correct fluid level
Note operating instructions
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingIntroduction
Horn control
Panic alarm
Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
Requires registered technician
Safety alert
See Owner's Manual
See Service Manual
Service engine soon
Passenger airbag activated
Passenger airbag deactivated
Side airbag
Shield the eyes
Stability control
Hill descent control
Trail control
Windshield wiping system
Windshield wash and wipe
DATA RECORDING
WARNING: Do not connectwireless plug-in devices to the data linkconnector. Unauthorized third partiescould gain access to vehicle data andimpair the performance of safety relatedsystems. Only allow repair facilities thatfollow our service and repair instructionsto connect their equipment to the datalink connector.
We respect your privacy and arecommitted to protecting it. Theinformation contained in this publicationwas correct at the time of going to printbut as technology rapidly changes, werecommend that you visit the regional Fordwebsite for the latest information.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingIntroduction
Your vehicle has electronic control unitsthat have data recording functionality andthe ability to permanently or temporarilystore data. This data could includeinformation on the condition and status ofyour vehicle, vehicle maintenancerequirements, events and malfunctions.The types of data that can be recorded aredescribed in this section. Some of the datarecorded is stored in event logs or errorlogs.
Note:Error logs are reset following a serviceor repair.
Note:We may provide information inresponse to requests from law enforcement,other government authorities and thirdparties acting with lawful authority orthrough a legal process. Such informationcould be used by them in legal proceedings.
Data recorded includes, for example:
•Operating states of systemcomponents, for example fuel level,tire pressure and battery charge level.
•Vehicle and component status, forexample wheel speed, deceleration,lateral acceleration and seatbeltstatus.
•Events or errors in essential systems,for example headlamps and brakes.
•System responses to driving situations,for example airbag deployment andstability control.
•Environmental conditions, for exampletemperature.
Some of this data, when used incombination with other information, forexample an accident report, damage to avehicle or eyewitness statements, couldbe associated with a specific person.
Service Data
Service data recorders in your vehicle arecapable of collecting and storingdiagnostic information about your vehicle.This potentially includes information aboutthe performance or status of varioussystems and modules in the vehicle, suchas engine, throttle, steering or brakesystems. In order to properly diagnose andservice your vehicle, Ford Motor Company(Ford of Canada in Canada), and serviceand repair facilities may access or shareamong them vehicle diagnosticinformation received through a directconnection to your vehicle whendiagnosing or servicing your vehicle.Additionally, Ford Motor Company (Fordof Canada, in Canada) may, wherepermitted by law, use vehicle diagnosticinformation for vehicle improvement orwith other information we may have aboutyou, (for example, your contactinformation), to offer you products orservices that may interest you. Data maybe provided to our service providers suchas part suppliers that may help diagnosemalfunctions, and who are similarlyobligated to protect data. We retain thisdata only as long as necessary to performthese functions or to comply with law. Wemay provide information where requiredin response to official requests to lawenforcement or other governmentauthorities or third parties acting withlawful authority or court order, and suchinformation may be used in legalproceedings. For U.S. only (if equipped), ifyou choose to use connected apps andservices, you consent that certaindiagnostic information may also beaccessed electronically by Ford MotorCompany and Ford authorized servicefacilities, and that the diagnosticinformation may be used to provideservices to you, personalizing yourexperience, troubleshoot, and to improveproducts and services and offer you
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingIntroduction
PRINCIPLE OF OPERATION
The system allows you to program keyswith restricted driving modes to promotegood driving habits. All but one of the keysprogrammed to the vehicle can beactivated with these restricted modes.
Any keys that have not been programmedare referred to as administrator keys oradmin keys. These can be used to:
•Create a MyKey.
•Program configurable MyKey settings.
•Clear all MyKey features.
When you have created a MyKey, you canaccess the following information using theinformation display:
•How many admin keys and MyKeys areprogrammed to your vehicle.
•The total distance your vehicle hastraveled using a MyKey.
Note: All MyKeys are programmed to thesame settings. You cannot program themindividually.
Note:For vehicles with keyless start, whenboth a MyKey and an admin key are present,the admin fob will be recognized by thevehicle to start the engine.
Non-configurable Settings
The following settings cannot be changedby an admin key user:
•Seatbelt minder. You cannot disablethis feature. The audio system willmute when the front seat occupants'seatbelts are not fastened.
•Early low fuel. The low-fuel warningactivates earlier, giving the MyKey usermore time to refuel.
•Driver assist features, if equipped onyour vehicle, are forced on: parking aid,blind spot information system (BLIS)with cross traffic alert, lane departurewarning and forward collision warningsystem.
Configurable Settings
WARNING: Do not set MyKeymaximum speed limit to a limit that willprevent the driver from maintaining asafe speed considering posted speedlimits and prevailing road conditions. Thedriver is always responsible to drive inaccordance with local laws andprevailing conditions. Failure to do socould result in accident or injury.
With an admin key, you can configurecertain MyKey settings when you firstcreate a MyKey and before you recycle thekey or restart the vehicle.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingMyKey™ (If Equipped)