2020 FORD ECOSPORT service

Scheduled Maintenance andMechanical Repairs
One of the best ways for you to make surethat your vehicle provides years of serviceis to have it maintained in line with ourrecommendations using parts thatconform to the specifications detailed inthis Owner’s Manual. Genuine Ford andMotorcraft parts meet or exceed thesespecifications.
Collision Repairs
We hope that you never experience acollision, but accidents do happen.Genuine Ford replacement collision partsmeet our stringent requirements for fit,finish, structural integrity, corrosionprotection and dent resistance. Duringvehicle development we validate thatthese parts deliver the intended level ofprotection as a whole system. A great wayto know for sure you are getting this levelof protection is to use genuine Fordreplacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacementparts are the only replacement parts thatbenefit from a Ford Warranty. The FordWarranty may not cover damage causedto your vehicle as a result of failednon-Ford parts. For additional information,refer to the terms and conditions of theFord Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
Vehicles sold in the United States andCanada
For a detailed description of what iscovered by your New Vehicle LimitedWarranty, see your warranty guide that isavailable online. For more information,refer to our website and download yourcopy of the warranty guide.
Vehicles sold outside the United Statesand Canada
For a detailed description of what iscovered by your New Vehicle LimitedWarranty, see the warranty guide that isprovided to you along with your Owner’sManual.
Special Instructions
For your added safety, your vehicle is fittedwith sophisticated electronic controls.
WARNING: You risk death orserious injury to yourself and others if youdo not follow the instruction highlightedby the warning symbol. Failure to followthe specific warnings and instructionscould result in personal injury.
WARNING: NEVER use a rearwardfacing child restraint on a seat protectedby an ACTIVE AIRBAG in front of it,DEATH or SERIOUS INJURY to the CHILDcan occur.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingIntroduction

On Board Diagnostics Data LinkConnector
WARNING: Do not connectwireless plug-in devices to the data linkconnector. Unauthorized third partiescould gain access to vehicle data andimpair the performance of safety relatedsystems. Only allow repair facilities thatfollow our service and repair instructionsto connect their equipment to the datalink connector.
Your vehicle has an OBD Data LinkConnector (DLC) that is used inconjunction with a diagnostic scan tool forvehicle diagnostics, repairs andreprogramming services. Installing anaftermarket device that uses the DLCduring normal driving for purposes such asremote insurance company monitoring,transmission of vehicle data to otherdevices or entities, or altering theperformance of the vehicle, may causeinterference with or even damage tovehicle systems. We do not recommendor endorse the use of aftermarket plug-indevices unless approved by Ford. Thevehicle Warranty will not cover damagecaused by an aftermarket plug-in device.
Notice to Owners of Pickup Trucksand Utility Type Vehicles
WARNING: Utility vehicles have asignificantly higher rollover rate thanother types of vehicles.
Before you drive your vehicle, please readthis Owner’s Guide carefully. Your vehicleis not a passenger car. As with othervehicles of this type, failure to operate thisvehicle correctly may result in loss ofvehicle control, vehicle rollover, personalinjury or death.
Using Your Vehicle With aSnowplow
Do not use this vehicle forsnowplowing.
Your vehicle does not have a snowplowingpackage.
Using Your Vehicle as anAmbulance
Do not use this vehicle as anambulance.
Your vehicle does not have the FordAmbulance Preparation Package.
MOBILE COMMUNICATIONS
EQUIPMENT
WARNING: Driving whiledistracted can result in loss of vehiclecontrol, crash and injury. We stronglyrecommend that you use extremecaution when using any device that maytake your focus off the road. Yourprimary responsibility is the safeoperation of your vehicle. Werecommend against the use of anyhand-held device while driving andencourage the use of voice-operatedsystems when possible. Make sure youare aware of all applicable local lawsthat may affect the use of electronicdevices while driving.
Using mobile communications equipmentis becoming increasingly important in theconduct of business and personal affairs.However, you must not compromise yourown or others’ safety when using suchequipment. Mobile communications canenhance personal safety and security whenappropriately used, particularly inemergency situations. Safety must beparamount when using mobile
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingIntroduction

PRINCIPLE OF OPERATION
WARNING: Airbags do not inflateslowly or gently, and the risk of injuryfrom a deploying airbag is the greatestclose to the trim covering the airbagmodule.
WARNING: All occupants of yourvehicle, including the driver, shouldalways properly wear their seatbelts,even when an airbag supplementalrestraint system is provided. Failure toproperly wear your seatbelt couldseriously increase the risk of injury ordeath.
WARNING: Even with advancedrestraints systems, properly restrainchildren 12 and under in a rear seatingposition. Failure to follow this couldseriously increase the risk of injury ordeath.
WARNING: Do not place your armson the airbag cover or through thesteering wheel. Failure to follow thisinstruction could result in personal injury.
WARNING: Keep the areas in frontof the airbags free from obstruction. Donot affix anything to or over the airbagcovers. Objects could become projectilesduring airbag deployment or in a suddenstop. Failure to follow this instructioncould result in personal injury or death.
WARNING: Airbags can kill orinjure a child in a child restraint. Neverplace a rear-facing child restraint in frontof an active airbag. If you must use aforward-facing child restraint in the frontseat, move the seat upon which the childrestraint is installed all the way back.
WARNING: Do not attempt toservice, repair, or modify thesupplementary restraint system orassociated components. Failure tofollow this instruction could result inpersonal injury or death.
WARNING: Several airbag systemcomponents get hot after inflation. Toreduce the risk of injury, do not touchthem after inflation.
WARNING: If a supplementaryrestraint system component hasdeployed, it will not function again. Havethe system and associated componentsinspected as soon as possible. Failure tofollow this instruction could result inpersonal injury or death.
The airbags are a supplemental restraintsystem and are designed to work with theseatbelts to help protect the driver andright front passenger from certain upperbody injuries. Airbags do not inflate slowly;there is a risk of injury from a deployingairbag.
Note:You will hear a loud bang and see acloud of harmless powdery residue if anairbag deploys. This is normal.
The airbags inflate and deflate rapidlyupon activation. After airbag deployment,it is normal to notice a smoke-like, powderyresidue or smell the burnt propellant. Thismay consist of cornstarch, talcum powder(to lubricate the bag) or sodiumcompounds (for example, baking soda)that result from the combustion processthat inflates the airbag. Small amounts ofsodium hydroxide may be present whichmay irritate the skin and eyes, but none ofthe residue is toxic.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingSupplementary Restraints System

Passenger airbagPassenger airbag statusindicatorOccupant
ON: Unlit
EnabledOFF: UnlitAdult
ON: Lit
After all occupants have adjusted theirseats and put on seatbelts, it is veryimportant that they continue to sitproperly. A properly seated occupant sitsupright, leaning against the seatback, andcentered on the seat cushion, with theirfeet comfortably extended on the floor.Sitting improperly can increase the chanceof injury in a crash event. For example, ifan occupant slouches, lies down, turnssideways, sits forward, leans forward orsideways, or puts one or both feet up, thechance of injury during a crash is greatlyincreased.
If you think that the status of the passengerairbag off indicator lamp is incorrect, checkfor the following:
•Objects lodged underneath the seat
•Objects between the seat cushion andthe center console
•Objects hanging off the seat back
•Objects stowed in the seat back mappocket
•Objects placed on the occupant's lap
•Cargo interference with the seat
•Other passengers pushing or pulling onthe seat
•Rear passenger feet and knees restingor pushing on the seat
The conditions listed above may cause theweight of a properly seated occupant tobe incorrectly interpreted by the frontpassenger sensing system. The person inthe front passenger seat may appearheavier or lighter due to the conditionsdescribed in the list above.
Make sure the front passengersensing system is operatingproperly. See Front PassengerSensing System (page 41).
Do not attempt to repair or service thesystem. Take your vehicle immediately toan authorized dealer.
If it is necessary to modify an advancedfront airbag system to accommodate aperson with disabilities, contact the FordCustomer Relationship Center. See FrontPassenger Sensing System (page 41).
SIDE AIRBAGS
WARNING: Do not place objectsor mount equipment on or near theairbag cover, on the side of the front orrear seatbacks, or in areas that maycome into contact with a deployingairbag. Failure to follow theseinstructions may increase the risk ofpersonal injury in the event of a crash.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingSupplementary Restraints System

WARNING: Do not use accessoryseat covers. The use of accessory seatcovers may prevent the deployment ofthe side airbags and increase the risk ofinjury in an accident.
WARNING: Do not lean your headon the door. The side airbag could injureyou as it deploys from the side of theseatback.
WARNING: Do not attempt toservice, repair, or modify thesupplementary restraint system orassociated components. Failure tofollow this instruction could result inpersonal injury or death.
WARNING: If a supplementaryrestraint system component hasdeployed, it will not function again. Havethe system and associated componentsinspected as soon as possible. Failure tofollow this instruction could result inpersonal injury or death.
The side airbags are on the outermost sideof each front and rear seat backrest.
There is a label attached to the side ofeach backrest to indicate this.
Properly restrain children 12 years old andunder in the rear seats. The rear side airbagwill not interfere with children restrainedusing a properly installed child or boosterseat.
The side airbags are designed to inflatebetween the door panel and the occupantto enhance the protection in certaincrashes.
The system consists of the following:
•A label or embossed side panelindicating that side airbags are fittedto your vehicle.
•Side airbags inside the driver and frontpassenger seatbacks, as well as sideairbags inside of each outermost rearseatback.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingSupplementary Restraints System

Crash sensors and monitoringsystem with readiness indicator.See Side Airbags (page 43).
The design and development of the sideairbag system included recommendedtesting procedures that were developedby a group of automotive safety expertsknown as the Side Airbag TechnicalWorking Group. These recommendedtesting procedures help reduce the risk ofinjuries related to the deployment of sideairbags.
DRIVER AND PASSENGER
KNEE AIRBAGS
WARNING: To reduce risk of injury,do not obstruct or place objects in thedeployment path of the airbag.
WARNING: Close the glove boxdoor when your vehicle is moving. Failureto follow this instruction could reducethe effectiveness of the passenger kneeairbag and increase the risk of injury in acrash.
A driver knee airbag is located under orwithin the instrument panel. A passengerknee airbag is located within or under theglove box door. During a crash, therestraints control module may activate thedriver and passenger knee airbags basedon crash severity and occupant conditions.Under certain crash and occupantconditions, the driver and passenger kneeairbag may deploy but the driver frontairbag may not activate. As with front andside airbags, it is important to be properlyseated and restrained to reduce the risk ofdeath or serious injury.
Make sure the knee airbags areoperating properly. See CrashSensors and Airbag Indicator(page 47).
SAFETY CANOPY™
WARNING: Do not place objectsor mount equipment on or near theheadliner at the siderail that may comeinto contact with a deploying curtainairbag. Failure to follow theseinstructions may increase the risk ofpersonal injury in the event of a crash.
WARNING: Do not lean your headon the door. The curtain airbag couldinjure you as it deploys from theheadliner.
WARNING: Do not attempt toservice, repair, or modify thesupplementary restraint system orassociated components. Failure tofollow this instruction could result inpersonal injury or death.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingSupplementary Restraints System

CRASH SENSORS AND
AIRBAG INDICATOR
WARNING: Modifying or addingequipment to the front end of yourvehicle (including hood, bumper system,frame, front end body structure, towhooks and hood pins) may affect theperformance of the airbag system,increasing the risk of injury. Do notmodify or add equipment to the frontend of your vehicle.
Your vehicle has a collection of crash andoccupant sensors which provideinformation to the restraints controlmodule. The restraints control moduledeploys (activates) the front seatbeltpretensioners, driver airbag, passengerairbag, knee airbag(s), seat mounted sideairbags and Safety Canopy airbags. Basedon the type of crash, the restraints controlmodule deploys the appropriate safetydevices.
The restraints control module alsomonitors the readiness of the above safetydevices plus the crash and occupantsensors. The readiness of the safetysystem is indicated by a warning indicatorlight in the instrument cluster or by abackup tone if the warning light is notworking. Routine maintenance of theairbag is not required.
A difficulty with the system is indicated byone or more of the following:
•The readiness light will not illuminateimmediately after the ignition isswitched on.
•The readiness light either flashes orstays lit.
•A series of five beeps will be heard. Thetone pattern repeats periodically untilthe problem, the light or both arerepaired.
If any of these things happen, evenintermittently, have the supplementalrestraint system serviced at an authorizeddealer immediately. Unless serviced, thesystem may not function properly in theevent of a crash.
The seatbelt pretensioners and the frontairbag supplemental restraint system aredesigned to activate when the vehiclesustains frontal deceleration sufficient tocause the restraints control module todeploy a safety device.
The fact that the seatbelt pretensionersor front airbags did not activate for bothfront seat occupants in a crash does notmean that something is wrong with thesystem. Rather, it means the restraintscontrol module determined the accidentconditions (crash severity, belt usage)were not appropriate to activate thesesafety devices.
•The design of the front airbags is toactivate only in frontal and near-frontalcrashes (not rollovers, side impacts orrear impacts) unless the crash causessufficient frontal deceleration.
•The design of the seatbeltpretensioners is to activate in frontal,near-frontal and side crashes, and inrollovers.
•The knee airbag(s) may deploy basedon crash severity and occupantconditions.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingSupplementary Restraints System

ABOUT 911 ASSIST
911 Assist is a SYNC system feature thatcan call for help if you’re in an accident. Ifa crash deploys an airbag (excluding kneeairbags and rear inflatable seatbelts [ifequipped]) or activates the fuel pumpshut-off, your SYNC-equipped vehicle maybe able to contact emergency services bydialing 911 through a paired and connectedBluetooth-enabled phone. You can learnmore about the 911 Assist feature, byvisiting:
Website
www.owner.ford.comwww.syncmyride.cawww.syncmaroute.ca
Not all crashes will deploy an airbag oractivate the fuel pump shut-off (thetriggers for 911 Assist). If a connected cellphone sustains damage or loses itsconnection to SYNC during a crash, SYNCwill search for and try to connect to apreviously paired cell phone; SYNC willthen attempt to call the emergencyservices.
Before making the call:
•SYNC provides a short window of time(about 10 seconds) to cancel the call.If you fail to cancel the call, SYNCattempts to dial 911.
•SYNC says the following, or a similarmessage: "SYNC will attempt to call911, to cancel the call, press Cancel onyour screen or press and hold thephone button on your steering wheel."
If you do not cancel the call, and SYNCmakes a successful call, a pre-recordedmessage plays for the 911 operator, andthen the occupant(s) in your vehicle is ableto talk with the operator. Be prepared toprovide your name, phone number andlocation immediately, because not all 911systems are capable of receiving thisinformation electronically.
During an emergency call, the systemtransmits vehicle data to the emergencyservice. See Data Recording (page 9).
EMERGENCY CALL
REQUIREMENTS
WARNING: Do not wait for 911Assist to make an emergency call if youcan do it yourself. Dial emergencyservices immediately to avoid delayedresponse time which could increase therisk of serious injury or death after acrash. If you do not hear 911 Assist withinfive seconds of the crash, the system orphone may be damaged ornon-functional.
WARNING: Always place yourphone in a secure location in your vehicleso it does not become a projectile or getdamaged in a crash. Failure to do so maycause serious injury to someone ordamage the phone which could prevent911 Assist from working properly.
WARNING: Unless the 911 Assistsetting is set on before a crash, thesystem will not dial for help which coulddelay response time, potentiallyincreasing the risk of serious injury ordeath after a crash.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-Printing911 Assist