2020 FORD ECOSPORT Service mode

Safety Information
WARNING: Driving whiledistracted can result in loss of vehiclecontrol, crash and injury. We stronglyrecommend that you use extremecaution when using any device that maytake your focus off the road. Yourprimary responsibility is the safeoperation of your vehicle. Werecommend against the use of anyhand-held device while driving andencourage the use of voice-operatedsystems when possible. Make sure youare aware of all applicable local lawsthat may affect the use of electronicdevices while driving.
•Do not attempt to service or repair thesystem. Have an authorized dealercheck your vehicle.
•Do not operate playing devices if thepower cords or cables are broken, splitor damaged. Place cords and cablesout of the way, so they do not interferewith the operation of pedals, seats,compartments or safe driving abilities.
•Do not leave playing devices in yourvehicle during extreme conditions as itcould cause them damage. See yourdevice's user guide for furtherinformation.
•For your safety, some SYNC 3 functionsare speed-dependent. Their use islimited to when your vehicle is travelingat speeds under 3 mph (5 km/h). Makesure that you review your device'smanual before using it with SYNC 3.
Speed-restricted Features
Some features of this system may be toodifficult to use while your vehicle is movingso they are restricted from use unless yourvehicle is stationary.
•Screens crowded with information,such as Point of Interest reviews andratings, SiriusXM Traffic and Travel Linksports scores, movie times or skiconditions.
•Any action that requires you to use akeyboard is restricted, such as enteringa navigation destination or editinginformation.
•All lists are limited so the user can viewfewer entries (such as phone contactsor recent phone call entries).
See the following table for more specificexamples.
Restricted features
Pairing a Bluetooth phone.Cellular Phone
Browsing of list entries is limited for phone contacts andrecent phone calls.
Editing the keypad code.System Functionality
Enabling Valet Mode.
Editing settings while the rear view camera or active parkassist are active (If equipped).
Editing Wi-Fi settings.Wi-Fi
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingSYNC™ 3

Potential station issues
ActionCauseIssues
No action required. The stationis not available in your currentlocation.
The previously stored multicastpreset or direct tune is notavailable in your current recep-tion area.
Cannot access HD2 orHD3 multicast channelwhen recalling a presetor from a direct tune.
Fill out the station issue form.1Data service issue by the radiobroadcaster.Text information doesnot match currentlyplaying audio.
Fill out the station issue form.1Data service issue by the radiobroadcaster.There is no textinformation shown forcurrently selectedfrequency.
1 You can find the form here:
Website
http://hdradio.com/stations/feedback
HD Radio Technology manufactured underlicense from DTS Inc. and foreign patents.HD Radio and the HD and HD Radio logosare proprietary trademarks of DTS Inc. FordMotor Company and DTS Inc. are notresponsible for the content sent using HDRadio technology. Content may bechanged, added or deleted at any time atthe station owner's discretion.
Bluetooth Stereo or USB
Bluetooth Stereo and USB allow you toaccess media that you store on yourBluetooth device or USB device such asmusic, audio books or podcasts.
The following buttons are available for Bluetooth and USB:
FunctionButton
Pressing the repeat button toggles the repeat setting throughthree modes: repeat off (button not highlighted), repeat all(button highlighted) and repeat track (button highlighted witha small number one).
Repeat
Play the tracks in random order.Shuffle
You can use the forward, reverse, pause orplay buttons to control the audio playback.
To get more information about thecurrently playing track, press the cover artor Info button.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingSYNC™ 3

including any copyrighted material ormusic file information. You agree thatGracenote may enforce its respectiverights, collectively or separately, under thisagreement against you, directly in eachcompany's own name.
Gracenote uses a unique identifier to trackqueries for statistical purposes. Thepurpose of a randomly assigned numericidentifier is to allow Gracenote to countqueries without knowing anything aboutwho you are. For more information, see theweb page at www.gracenote.com for theGracenote Privacy Policy.
THE GRACENOTE SOFTWARE, EACH ITEMOF GRACENOTE DATA AND THEGRACENOTE CONTENT ARE LICENSEDTO YOU "AS IS". NEITHER GRACENOTEMAKES ANY REPRESENTATIONS ORWARRANTIES, EXPRESS OR IMPLIED,REGARDING THE ACCURACY OF ANYGRACENOTE DATA FROM THEGRACENOTE SERVERS OR GRACENOTECONTENT. GRACENOTE COLLECTIVELYAND SEPARATELY RESERVE THE RIGHTTO DELETE DATA AND/OR CONTENTFROM THE COMPANIES' RESPECTIVESERVERS OR, IN THE CASE OFGRACENOTE, CHANGE DATACATEGORIES FOR ANY CAUSE THATGRACENOTE DEEMS SUFFICIENT. NOWARRANTY IS MADE THAT EITHERGRACENOTE CONTENT OR THEGRACENOTE SOFTWARE ORGRACENOTE SERVERS ARE ERROR-FREEOR THAT THE FUNCTIONING OF THEGRACENOTE SOFTWARE ORGRACENOTE SERVERS WILL BEUNINTERRUPTED. GRACENOTE IS NOTOBLIGATED TO PROVIDE YOU WITH ANYENHANCED OR ADDITIONAL DATA TYPESTHAT GRACENOTE MAY CHOOSE TOPROVIDE IN THE FUTURE AND IS FREETO DISCONTINUE ITS ONLINE SERVICESAT ANY TIME. GRACENOTE DISCLAIM ALLWARRANTIES EXPRESS OR IMPLIED,INCLUDING, BUT NOT LIMITED TO,
IMPLIED WARRANTIES OFMERCHANTABILITY, FITNESS FOR APARTICULAR PURPOSE, TITLE, ANDNON-INFRINGEMENT. NEITHERGRACENOTE WARRANTS THE RESULTSTHAT WILL BE OBTAINED BY YOUR USEOF THE GRACENOTE SOFTWARE OR ANYGRACENOTE SERVER. IN NO CASE WILLGRACENOTE BE LIABLE FOR ANYCONSEQUENTIAL OR INCIDENTALDAMAGES OR FOR ANY LOST PROFITSOR LOST REVENUES FOR ANY REASONWHATSOEVER. © Gracenote 2007.
Taiwan Territory
Note: In accordance with the managementapproach of low-power radio waveradiation motors:
Article 12: For approved and certifiedlow-power radiation motor models,companies, firms or users must not alterthe frequency, increase the power orchange the characteristics and functionsof the original design without authorization.
Article 14: The usage of low-powerradio-frequency motors must not affectaviation safety and interfere with legaltelecommunications. Should interferencebe detected, immediately stop using thedevice and only resume usage afterensuring that there is no longer anyinterference. For the legaltelecommunication and wirelesstelecommunication of the telco, thelow-power radio frequency motor must beable to tolerate legal limits of interferencefrom telecommunication, industrial,scientific and radio wave equipment.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingAppendices

Automatic Climate Control - VehiclesWith: Electronic AutomaticTemperature Control (EATC)...............108Directing Air to the Footwell AirVents..................................................................109Directing Air to the Instrument Panel AirVents..................................................................109Directing Air to the Windshield AirVents..................................................................109Setting the Blower Motor Speed..................109Setting the Temperature.................................109Switching Maximum Cooling On andOff.......................................................................108Switching Maximum Defrost On andOff.......................................................................108Switching the Air Conditioning On andOff.......................................................................108Switching the Climate Control On andOff.......................................................................108Switching the Recirculated Air On andOff.......................................................................108Swtiching Auto Mode On and Off...............108Automatic Engine Shutdown...................135Automatic Transmission...........................149Automatic Transmission AdaptiveLearning.............................................................152Emergency Park Position ReleaseLever....................................................................151If Your Vehicle Gets Stuck In Mud orSnow...................................................................152Selector Lever Positions..................................149SelectShift™ AutomaticTransmission...................................................150Automatic Transmission FluidCheck..............................................................221Auto-Start-Stop...........................................136Disabling Auto-Start-Stop..............................137Enabling Auto-Start-Stop...............................136Autowipers........................................................74Settings....................................................................75Auxiliary Power Points.................................127110 Volt AC Power Point....................................12712 Volt DC Power Point......................................127Locations................................................................127
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BatterySee: Changing the 12V Battery......................223Blind Spot Information System..............169Switching the System Off and On................170System Errors.......................................................170Using the Blind Spot InformationSystem...............................................................169BLISSee: Blind Spot Information System..........169Body Styling Kits..........................................247Bonnet LockSee: Opening and Closing the Hood............212Booster Seats..................................................25Types of Booster Seats......................................26Brake Fluid Check.........................................221Brake Fluid Service Interval............................222Brakes................................................................157General Information...........................................157Breaking-In.....................................................188Brakes and Clutch..............................................188Tires.........................................................................188Bulb Specification Chart...........................236
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Cabin Air Filter.................................................112Capacities and Specifications - 1.0LEcoBoost™.................................................286Alternative Engine Oil for Extremely ColdClimates...........................................................288Capacities............................................................286Specifications.....................................................286Capacities and Specifications -2.0L................................................................289Alternative Engine Oil for Extremely ColdClimates...........................................................293Capacities............................................................290Specifications.....................................................290Capacities and Specifications................278Car WashSee: Cleaning the Exterior..............................240Catalytic Converter......................................146On-Board Diagnostics (OBD-II)....................147Readiness for Inspection and Maintenance(I/M) Testing....................................................147Center Console..............................................129
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingIndex

Service Data............................................................10Services That Third Parties Provide...............12Services That We Provide..................................12Vehicles With a Modem......................................12Vehicles With SYNC.............................................12Daytime Running Lamps..............................81Type 1 - Conventional (Non-Configurable).....................................................81Type 2 - Configurable..........................................81Declaration of Conformity - VehiclesWith: SYNC 3...............................................417Radio Frequency Statement..........................417Direction Indicators.......................................82Doors and Locks............................................60Drive Belt Routing - 1.0LEcoBoost™.................................................238Drive Belt Routing - 2.0L...........................238Driver and Passenger Airbags...................40Children and Airbags............................................41Proper Driver and Front Passenger SeatingAdjustment.......................................................40Driver and Passenger Knee Airbags........45Driving Aids.....................................................169Driving Hints...................................................188Driving Through Water...............................188DRLSee: Daytime Running Lamps..........................81
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Economical Driving......................................188Emergency Call Limitations.......................50Emergency Call Requirements.................49Emission Law.................................................145Noise Emissions Warranty, ProhibitedTampering Acts and Maintenance..........146Tampering With a Noise ControlSystem...............................................................145End User License Agreement..................392VEHICLE SOFTWARE END USER LICENSEAGREEMENT (EULA) .................................392Engine Block Heater....................................134Using the Engine Block Heater......................135Engine Coolant Check.................................217Adding Coolant....................................................217Coolant Change..................................................219Engine Coolant TemperatureManagement..................................................220
Fail-Safe Cooling................................................219Recycled Coolant................................................219Severe Climates..................................................219Engine Cooling Fan.......................................217Engine Emission Control............................145Engine ImmobilizerSee: Passive Anti-Theft System.....................67Engine Oil Check...........................................215Adding Engine Oil...............................................216Engine Oil Dipstick - 1.0LEcoBoost™..................................................215Engine Oil Dipstick - 2.0L...........................215Engine Specifications - 1.0LEcoBoost™.................................................278Engine Specifications - 2.0L....................279Entertainment..............................................334AM/FM Radio......................................................335Apps........................................................................343Bluetooth Stereo or USB.................................341HD Radio™ Information (IfAvailable)........................................................338SiriusXM® Satellite Radio (IfActivated)........................................................335Sources..................................................................334Supported Media Players, Formats andMetadata Information................................343USB Port...............................................................343Environment......................................................17Essential Towing Checks...........................183Before Towing a Trailer.....................................184Hitches....................................................................183Launching or Retrieving a Boat or PersonalWatercraft (PWC).........................................185Safety Chains.......................................................183Trailer Brakes........................................................184Trailer Lamps.......................................................184Trailer Towing Connector.................................183When Towing a Trailer......................................184Event Data RecordingSee: Data Recording..............................................9Export Unique Options.................................16Exterior Mirrors................................................85Integrated Blind Spot Mirrors..........................85Power Exterior Mirrors........................................85
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FanSee: Engine Cooling Fan...................................217Fastening the Seatbelts...............................32Seatbelt Locking Modes....................................33Using Seatbelts During Pregnancy................33Using the Sliding Clip..........................................32Flat Tire InflationSee: Tire Sealant and Inflator Kit.................249Floor Mats.......................................................189Fog Lamps - FrontSee: Front Fog Lamps.........................................81Ford Credit.........................................................13US Only.....................................................................13Ford Protect....................................................371Ford Protect Extended Service Plan(CANADA ONLY)...........................................372Ford Protect Extended Service Plans (U.S.Only)...................................................................371Four-Wheel Drive..........................................153Front Fog Lamps.............................................81Front Passenger Sensing System.............41Fuel and Refueling.......................................138Fuel Consumption........................................143Advertised Capacity..........................................143Filling the Fuel Tank...........................................143Fuel Economy......................................................144Fuel Filler Funnel Location........................139Fuel Filter.........................................................222Fuel Quality - Gasoline...............................138Choosing the Right Fuel...................................138Fuel Shutoff.....................................................191Fuse Box Locations.....................................203Battey Fuse Box.................................................203Engine Compartment Fuse Box...................203Passenger Compartment Fuse Box...........203Fuses................................................................203Fuse Specification Chart..........................203Battery Fuse Box.................................................210Engine Compartment Fuse Box..................204Passenger Compartment Fuse Box...........208
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Gauges...............................................................88Engine Coolant Temperature Gauge............89Fuel Gauge.............................................................89
Information Display............................................88GearboxSee: Transmission..............................................149General Information on RadioFrequencies....................................................51General Maintenance Information........373Multi-Point Inspection......................................375Owner Checks and Services..........................374Protecting Your Investment...........................373Why Maintain Your Vehicle?..........................373Why Maintain Your Vehicle at YourDealership?......................................................373Getting Assistance Outside the U.S. andCanada..........................................................199Getting the Services You Need...............196Away From Home..............................................196Glasses Holder...............................................129
H
HandbrakeSee: Parking Brake.............................................158Hazard Flashers.............................................191Hazard Flasher Indicator...................................191Switching the Hazard Flashers On orOff........................................................................191Headlamp AdjustingSee: Adjusting the Headlamps.....................225Headlamp Exit Delay...................................80Headlamp RemovalSee: Removing a Headlamp...........................227HeadrestSee: Head Restraints..........................................115Head Restraints..............................................115Folding the Rear Seat Outermost HeadRestraint.............................................................117Installing the Head Restraint...........................117Lowering the Head Restraint...........................117Raising the Head Restraint...............................117Removing the Head Restraint.........................117Tilting the Front Seat Head Restraint...........117Heated Exterior Mirrors................................112Windshield Wiper De-icer.................................112Heated Rear Window - Vehicles With:Electronic Automatic TemperatureControl (EATC).............................................111
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingIndex

Replacing the Battery.........................................52Remote Start...................................................112About Remote Start...........................................112Remotely Starting the Engine.........................113Remotely Stopping the Engine.......................113Remote Start Limitations.................................112Remote Start Settings.......................................113Setting Remote Start to Active......................113Removing a Headlamp..............................227Repairing Minor Paint Damage..............244Replacement PartsRecommendation........................................13Collision Repairs....................................................14Scheduled Maintenance and MechanicalRepairs..................................................................14Warranty on Replacement Parts.....................14Replacing a Lost Key or RemoteControl.............................................................55Reporting Safety Defects (CanadaOnly)...............................................................201Reporting Safety Defects (U.S.Only)...............................................................201Roadside Assistance..................................190Vehicles Sold in Canada: Getting RoadsideAssistance.........................................................191Vehicles Sold in Canada: RoadsideAssistance Program Coverage..................191Vehicles Sold in Canada: Using RoadsideAssistance.........................................................191Vehicles Sold in the United States: GettingRoadside Assistance...................................190Vehicles Sold in the United States: UsingRoadside Assistance...................................190Roadside Emergencies..............................190Roof Racks and Load Carriers..................175Adjusting the Crossbar......................................175Running-InSee: Breaking-In..................................................188Running Out of Fuel....................................139Adding Fuel From a Portable FuelContainer..........................................................140Filling a Portable Fuel Container..................139
S
Safety Canopy™............................................45Safety Precautions......................................138
Satellite Radio..............................................299Satellite Radio Electronic Serial Number(ESN)................................................................300Satellite Radio Reception Factors..............299SiriusXM Satellite Radio Service.................300Troubleshooting................................................300Scheduled Maintenance Record............381Scheduled Maintenance...........................373Seatbelt Extension.........................................37Seatbelt Height Adjustment......................34Seatbelt Reminder.........................................35Belt-Minder™........................................................35Seatbelts............................................................31Principle of Operation..........................................31Seatbelt Warning Lamp and IndicatorChime..............................................................34Conditions of operation.....................................35Seats...................................................................115Security..............................................................67Settings...........................................................355911 Assist...............................................................356Ambient Lighting...............................................356Audio......................................................................355Automatic Updates..........................................356Bluetooth..............................................................355Charge Settings..................................................356Clock.......................................................................355Display...................................................................356Driver Assist.........................................................355General..................................................................356Lincoln Way.........................................................356Message Center.................................................356Mobile Apps.........................................................356Multi Contour Seats..........................................356Navigation............................................................356Personal Profiles................................................356Phone.....................................................................355Seats......................................................................356Sound.....................................................................355Valet Mode...........................................................356Vehicle...................................................................356Voice Control.......................................................356Side Airbags.....................................................43Sitting in the Correct Position...................115Snow ChainsSee: Using Snow Chains.................................270Special Notices................................................14New Vehicle Limited Warranty.........................14
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingIndex