Starting and Stopping theEngine
General Information...................................130
Ignition Switch..............................................130
Push Button Ignition Switch.....................131
Starting a Gasoline Engine.......................133
Engine Block Heater...................................134
Automatic Engine Shutdown..................135
Unique Driving Characteristics
Auto-Start-Stop..........................................136
Fuel and Refueling
Safety Precautions.....................................138
Fuel Quality - Gasoline..............................138
Fuel Filler Funnel Location.......................139
Running Out of Fuel...................................139
Refueling..........................................................141
Fuel Consumption.......................................143
Engine Emission Control
Emission Law................................................145
Catalytic Converter.....................................146
Transmission
Automatic Transmission..........................149
Four-Wheel Drive
Using Four-Wheel Drive............................153
Brakes
General Information....................................157
Hints on Driving With Anti-Lock Brakes.........................................................................158
Parking Brake................................................158
Hill Start Assist.............................................158
Traction Control
Principle of Operation...............................160
Using Traction Control..............................160
Stability Control
Principle of Operation.................................161
Using Stability Control...............................161
Parking Aids
Principle of Operation................................162
Rear Parking Aid...........................................162
Rear View Camera......................................163
Cruise Control
Principle of Operation................................167
Using Cruise Control...................................167
Driving Aids
Blind Spot Information System.............169
Cross Traffic Alert........................................170
Steering............................................................173
Load Carrying
Luggage Anchor Points..............................174
Rear Under Floor Storage.........................174
Luggage Covers............................................174
Roof Racks and Load Carriers.................175
Load Limit.......................................................176
Towing
Towing a Trailer.............................................181
Trailer Sway Control....................................181
Recommended Towing Weights...........182
Essential Towing Checks..........................183
Towing Points...............................................185
Transporting the Vehicle..........................186
Towing the Vehicle on Four Wheels......187
Driving Hints
Breaking-In....................................................188
Economical Driving.....................................188
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingTable of Contents
Cold Weather Precautions.......................188
Driving Through Water..............................188
Floor Mats......................................................189
Roadside Emergencies
Roadside Assistance.................................190
Hazard Flashers............................................191
Fuel Shutoff....................................................191
Jump Starting the Vehicle........................192
Post-Crash Alert System..........................195
Customer Assistance
Getting the Services You Need..............196
In California (U.S. Only).............................197
The Better Business Bureau (BBB) AutoLine Program (U.S. Only).....................198
Utilizing the Mediation/ArbitrationProgram (Canada Only).......................199
Getting Assistance Outside the U.S. andCanada.......................................................199
Ordering Additional Owner's Literature.........................................................................201
Reporting Safety Defects (U.S. Only).........................................................................201
Reporting Safety Defects (Canada Only).........................................................................201
Fuses
Fuse Box Locations....................................203
Fuse Specification Chart.........................203
Changing a Fuse..........................................210
Maintenance
General Information....................................212
Opening and Closing the Hood..............212
Under Hood Overview - 1.0L EcoBoost™.........................................................................213
Under Hood Overview - 2.0L...................214
Engine Oil Dipstick - 1.0L EcoBoost™.........................................................................215
Engine Oil Dipstick - 2.0L..........................215
Engine Oil Check..........................................215
Oil Change Indicator Reset......................216
Engine Cooling Fan......................................217
Engine Coolant Check................................217
Automatic Transmission Fluid Check.........................................................................221
Brake Fluid Check........................................221
Washer Fluid Check....................................222
Fuel Filter........................................................222
Changing the 12V Battery........................223
Checking the Wiper Blades.....................224
Changing the Wiper Blades....................225
Adjusting the Headlamps........................225
Removing a Headlamp.............................227
Changing a Bulb..........................................228
Bulb Specification Chart..........................236
Changing the Engine Air Filter................237
Drive Belt Routing - 2.0L..........................238
Drive Belt Routing - 1.0L EcoBoost™........................................................................238
Vehicle Care
General Information..................................239
Cleaning Products......................................239
Cleaning the Exterior.................................240
Waxing.............................................................241
Cleaning the Engine...................................242
Cleaning the Windows and Wiper Blades........................................................................242
Cleaning the Interior..................................243
Cleaning the Instrument Panel andInstrument Cluster Lens......................243
Cleaning Leather Seats............................244
Repairing Minor Paint Damage.............244
Cleaning the Wheels.................................244
Vehicle Storage...........................................245
Body Styling Kits.........................................247
Wheels and Tires
General Information..................................248
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingTable of Contents
Brake system
Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
Cruise control
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
Fan warning
Fasten seatbelt
Flammable
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard flashers
Heated rear window
Windshield defrosting system
Interior luggage compartmentrelease
Jack
Keep out of reach of children
Lighting control
Low tire pressure warning
Maintain correct fluid level
Note operating instructions
8
EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingIntroduction
Your vehicle has electronic control unitsthat have data recording functionality andthe ability to permanently or temporarilystore data. This data could includeinformation on the condition and status ofyour vehicle, vehicle maintenancerequirements, events and malfunctions.The types of data that can be recorded aredescribed in this section. Some of the datarecorded is stored in event logs or errorlogs.
Note:Error logs are reset following a serviceor repair.
Note:We may provide information inresponse to requests from law enforcement,other government authorities and thirdparties acting with lawful authority orthrough a legal process. Such informationcould be used by them in legal proceedings.
Data recorded includes, for example:
•Operating states of systemcomponents, for example fuel level,tire pressure and battery charge level.
•Vehicle and component status, forexample wheel speed, deceleration,lateral acceleration and seatbeltstatus.
•Events or errors in essential systems,for example headlamps and brakes.
•System responses to driving situations,for example airbag deployment andstability control.
•Environmental conditions, for exampletemperature.
Some of this data, when used incombination with other information, forexample an accident report, damage to avehicle or eyewitness statements, couldbe associated with a specific person.
Service Data
Service data recorders in your vehicle arecapable of collecting and storingdiagnostic information about your vehicle.This potentially includes information aboutthe performance or status of varioussystems and modules in the vehicle, suchas engine, throttle, steering or brakesystems. In order to properly diagnose andservice your vehicle, Ford Motor Company(Ford of Canada in Canada), and serviceand repair facilities may access or shareamong them vehicle diagnosticinformation received through a directconnection to your vehicle whendiagnosing or servicing your vehicle.Additionally, Ford Motor Company (Fordof Canada, in Canada) may, wherepermitted by law, use vehicle diagnosticinformation for vehicle improvement orwith other information we may have aboutyou, (for example, your contactinformation), to offer you products orservices that may interest you. Data maybe provided to our service providers suchas part suppliers that may help diagnosemalfunctions, and who are similarlyobligated to protect data. We retain thisdata only as long as necessary to performthese functions or to comply with law. Wemay provide information where requiredin response to official requests to lawenforcement or other governmentauthorities or third parties acting withlawful authority or court order, and suchinformation may be used in legalproceedings. For U.S. only (if equipped), ifyou choose to use connected apps andservices, you consent that certaindiagnostic information may also beaccessed electronically by Ford MotorCompany and Ford authorized servicefacilities, and that the diagnosticinformation may be used to provideservices to you, personalizing yourexperience, troubleshoot, and to improveproducts and services and offer you
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingIntroduction
If you connect a media device, the systemcreates and retains a media device indexof supported media content. The systemalso records a short diagnostic log ofapproximately 10 minutes of all recentsystem activity.
The cell phone profile, media device indexand diagnostic log remain in your vehicleunless you delete them and are generallyaccessible only in your vehicle when youconnect your cell phone or media device.If you no longer plan to use the system oryour vehicle, we recommend you use themaster reset function to erase the storedinformation. See Settings (page 355).
System data cannot be accessed withoutspecial equipment and access to yourvehicle's module.
For additional information about ourprivacy policy, see the regional Fordwebsite.
Emergency Call System (If Equipped)
When you switch on the emergency callsystem, it may disclose to emergencyservices that your vehicle has been in acrash involving the deployment of anairbag or activation of the fuel pumpshut-off. Certain versions or updates to theemergency call system may also becapable of electronically or verballydisclosing to emergency services operatorsyour vehicle location or other details aboutyour vehicle or crash to assist emergencyservices operators to provide the mostappropriate emergency services. If you donot want to disclose this information, donot switch the feature on.
PERCHLORATE
Certain components in your vehicle suchas airbag modules, seatbelt pretensionersand remote control batteries may containperchlorate material. Special handlingmay apply for service or vehicle end of lifedisposal.
For more information visit:
Web Address
www.dtsc.ca.gov/hazard-ouswaste/perchlorate
FORD CREDIT
US Only
Ford Credit offers a full range of financingand lease plans to help you acquire yourvehicle. If you have financed or leased yourvehicle through Ford Credit, thank you foryour business.
For assistance call 1-800-727-7000, or formore information about Ford Credit andaccess to an account manager, visitwww.ford.com/finance.
REPLACEMENT PARTS
RECOMMENDATION
We have built your vehicle to the higheststandards using quality parts. Werecommend that you demand the use ofgenuine Ford and Motorcraft partswhenever your vehicle requires scheduledmaintenance or repair. You can clearlyidentify genuine Ford and Motorcraft partsby looking for the Ford, FoMoCo orMotorcraft branding on the parts or theirpackaging.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingIntroduction
ABOUT 911 ASSIST
911 Assist is a SYNC system feature thatcan call for help if you’re in an accident. Ifa crash deploys an airbag (excluding kneeairbags and rear inflatable seatbelts [ifequipped]) or activates the fuel pumpshut-off, your SYNC-equipped vehicle maybe able to contact emergency services bydialing 911 through a paired and connectedBluetooth-enabled phone. You can learnmore about the 911 Assist feature, byvisiting:
Website
www.owner.ford.comwww.syncmyride.cawww.syncmaroute.ca
Not all crashes will deploy an airbag oractivate the fuel pump shut-off (thetriggers for 911 Assist). If a connected cellphone sustains damage or loses itsconnection to SYNC during a crash, SYNCwill search for and try to connect to apreviously paired cell phone; SYNC willthen attempt to call the emergencyservices.
Before making the call:
•SYNC provides a short window of time(about 10 seconds) to cancel the call.If you fail to cancel the call, SYNCattempts to dial 911.
•SYNC says the following, or a similarmessage: "SYNC will attempt to call911, to cancel the call, press Cancel onyour screen or press and hold thephone button on your steering wheel."
If you do not cancel the call, and SYNCmakes a successful call, a pre-recordedmessage plays for the 911 operator, andthen the occupant(s) in your vehicle is ableto talk with the operator. Be prepared toprovide your name, phone number andlocation immediately, because not all 911systems are capable of receiving thisinformation electronically.
During an emergency call, the systemtransmits vehicle data to the emergencyservice. See Data Recording (page 9).
EMERGENCY CALL
REQUIREMENTS
WARNING: Do not wait for 911Assist to make an emergency call if youcan do it yourself. Dial emergencyservices immediately to avoid delayedresponse time which could increase therisk of serious injury or death after acrash. If you do not hear 911 Assist withinfive seconds of the crash, the system orphone may be damaged ornon-functional.
WARNING: Always place yourphone in a secure location in your vehicleso it does not become a projectile or getdamaged in a crash. Failure to do so maycause serious injury to someone ordamage the phone which could prevent911 Assist from working properly.
WARNING: Unless the 911 Assistsetting is set on before a crash, thesystem will not dial for help which coulddelay response time, potentiallyincreasing the risk of serious injury ordeath after a crash.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-Printing911 Assist
PRINCIPLE OF OPERATION
The system allows you to program keyswith restricted driving modes to promotegood driving habits. All but one of the keysprogrammed to the vehicle can beactivated with these restricted modes.
Any keys that have not been programmedare referred to as administrator keys oradmin keys. These can be used to:
•Create a MyKey.
•Program configurable MyKey settings.
•Clear all MyKey features.
When you have created a MyKey, you canaccess the following information using theinformation display:
•How many admin keys and MyKeys areprogrammed to your vehicle.
•The total distance your vehicle hastraveled using a MyKey.
Note: All MyKeys are programmed to thesame settings. You cannot program themindividually.
Note:For vehicles with keyless start, whenboth a MyKey and an admin key are present,the admin fob will be recognized by thevehicle to start the engine.
Non-configurable Settings
The following settings cannot be changedby an admin key user:
•Seatbelt minder. You cannot disablethis feature. The audio system willmute when the front seat occupants'seatbelts are not fastened.
•Early low fuel. The low-fuel warningactivates earlier, giving the MyKey usermore time to refuel.
•Driver assist features, if equipped onyour vehicle, are forced on: parking aid,blind spot information system (BLIS)with cross traffic alert, lane departurewarning and forward collision warningsystem.
Configurable Settings
WARNING: Do not set MyKeymaximum speed limit to a limit that willprevent the driver from maintaining asafe speed considering posted speedlimits and prevailing road conditions. Thedriver is always responsible to drive inaccordance with local laws andprevailing conditions. Failure to do socould result in accident or injury.
With an admin key, you can configurecertain MyKey settings when you firstcreate a MyKey and before you recycle thekey or restart the vehicle.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingMyKey™ (If Equipped)
The image of the approaching vehicle issmall and near the inboard edge of themain mirror when it is at a distance. Theimage becomes larger and begins to moveoutboard across the main mirror as thevehicle approaches (A). The image willtransition from the main mirror and beginto appear in the blind spot mirror as thevehicle approaches (B). The vehicle willtransition to your peripheral field of viewas it leaves the blind spot mirror (C).
INTERIOR MIRROR
WARNING: Do not adjust themirrors when your vehicle is moving. Thiscould result in the loss of control of yourvehicle, serious personal injury or death.
Note:Do not clean the housing or glass ofany mirror with harsh abrasives, fuel or otherpetroleum or ammonia-based cleaningproducts.
You can adjust the interior mirror to yourpreference. Some mirrors also have asecond pivot point. This lets you move themirror head up or down and from side toside.
Pull the tab below the mirror toward youto reduce glare at night.
Auto-Dimming Mirror (If Equipped)
Note:Do not block the sensors on the frontand back of the mirror. Mirror performancemay be affected. A rear center passenger orraised rear center head restraint may alsoblock light from reaching the sensor.
The mirror will dim automatically to reduceglare when bright lights are detected frombehind your vehicle. It will automaticallyreturn to normal reflection when you selectreverse gear to make sure you have a clearview when backing up.
MOONROOF (IF EQUIPPED)
WARNING: Do not leave childrenunattended in your vehicle and do notlet them play with the moonroof. Failureto follow this instruction could result inpersonal injury.
WARNING: When closing themoonroof, verify that it is free ofobstruction and make sure that childrenand pets are not in the proximity of theroof opening.
The sunscreen can be manually opened orclosed when the glass panel is closed.
The moonroof control is located on theoverhead console.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingWindows and Mirrors