2020 FORD ECOSPORT phone

Tire Sealant and Inflator Kit...................249
Tire Care.........................................................255
Using Summer Tires..................................270
Using Snow Chains....................................270
Tire Pressure Monitoring System...........271
Lug Nuts..........................................................277
Capacities and Specifications
Engine Specifications - 1.0L EcoBoost™........................................................................278
Engine Specifications - 2.0L...................279
Transmission Specifications - 2.0L......280
Transmission Specifications - 1.0LEcoBoost™................................................281
Motorcraft Parts - 2.0L.............................282
Motorcraft Parts - 1.0L EcoBoost™......283
Vehicle Identification Number...............284
Vehicle Certification Label......................285
Transmission Code Designation...........285
Capacities and Specifications - 1.0LEcoBoost™..............................................286
Capacities and Specifications - 2.0L........................................................................289
Wi-Fi Hotspot
Creating a Wi-Fi Hotspot - Vehicles With:SYNC 3.......................................................294
Changing the Wi-Fi Hotspot Name orPassword - Vehicles With: SYNC 3........................................................................294
Audio System
General Information..................................295
Audio Unit - Vehicles With: SYNC........295
Audio Unit - Vehicles With: SYNC 3.....298
Satellite Radio.............................................299
USB Port.........................................................301
SYNC™
General Information..................................302
Using Voice Recognition..........................303
Using SYNC™ With Your Phone...........305
SYNC™ Applications and Services......306
Using SYNC™ With Your Media Player.........................................................................310
SYNC™ Troubleshooting.........................310
SYNC™ 3
General Information...................................319
Using Voice Recognition...........................327
Entertainment.............................................334
Phone..............................................................343
Navigation.....................................................349
Apps.................................................................353
Settings..........................................................355
SYNC™ 3 Troubleshooting.....................357
Accessories
Accessories...................................................370
Ford Protect
Ford Protect...................................................371
Scheduled Maintenance
General Maintenance Information.......373
Normal Scheduled Maintenance..........376
Special Operating Conditions ScheduledMaintenance.............................................379
Scheduled Maintenance Record...........381
Appendices
End User License Agreement.................392
Declaration of Conformity - VehiclesWith: SYNC 3.............................................417
Type Approvals.............................................417
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingTable of Contents

Entertainment Data
Data recorded includes, for example:
•Music, videos or album art.
•Contacts and corresponding addressbook entries.
•Navigation destinations.
Services That We Provide
If you use our services, we collect and usedata, for example account information,vehicle location and driving characteristics,that could identify you. We transmit thisdata through a dedicated, protectedconnection. We only collect and use datato enable your use of our services to whichyou have subscribed, with your consent orwhere permitted by law. For additionalinformation, see the terms and conditionsof the services to which you havesubscribed.
Services That Third PartiesProvide
We recommend that you review the termsand conditions and data privacyinformation for any services to which yousubscribe. We take no responsibility forservices that third parties provide.
Vehicles With a Modem
The modem has a SIM. The modemperiodically sends messages to stayconnected to the cell phone network.These messages could include informationthat identifies your vehicle, the SIM and theelectronic serial number of the modem.Cell phone network service providers couldhave access to additional information, forexample cell phone network toweridentification.
Note:The modem continues to send thisinformation unless you have all added valueservices deactivated. Contact the FordCustomer Relationship Center. Refer to theregional Ford website for contactinformation.
Note:The service can be unavailable orinterrupted for a number of reasons, forexample environmental or topographicalconditions and data plan coverage.
Vehicles With SYNC
Mobile Device Data
If you connect a mobile device to yourvehicle, you can display data from yourdevice on the touchscreen for example,music and album art. You can share yourvehicle data with mobile apps on yourdevice through the system. See Apps(page 353).
The mobile apps function operates by yourconnected device sending data to us in theUnited States. The data is encrypted andincludes the vehicle identification numberof your vehicle, the SYNC module serialnumber, odometer, enabled apps, usagestatistics and debugging information. Weretain it only as long as necessary toprovide the service, to troubleshoot, forcontinuous improvement and to offer youproducts and services that may be ofinterest to you according to yourpreferences and where allowed by law.
If you connect a cell phone to the system,the system creates a profile that links tothat cell phone. The cell phone profileenables more mobile features and efficientoperation. The profile contains, forexample data from your phonebook, readand unread text messages and call history,including history of calls when your cellphone was not connected to the system.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingIntroduction

If you connect a media device, the systemcreates and retains a media device indexof supported media content. The systemalso records a short diagnostic log ofapproximately 10 minutes of all recentsystem activity.
The cell phone profile, media device indexand diagnostic log remain in your vehicleunless you delete them and are generallyaccessible only in your vehicle when youconnect your cell phone or media device.If you no longer plan to use the system oryour vehicle, we recommend you use themaster reset function to erase the storedinformation. See Settings (page 355).
System data cannot be accessed withoutspecial equipment and access to yourvehicle's module.
For additional information about ourprivacy policy, see the regional Fordwebsite.
Emergency Call System (If Equipped)
When you switch on the emergency callsystem, it may disclose to emergencyservices that your vehicle has been in acrash involving the deployment of anairbag or activation of the fuel pumpshut-off. Certain versions or updates to theemergency call system may also becapable of electronically or verballydisclosing to emergency services operatorsyour vehicle location or other details aboutyour vehicle or crash to assist emergencyservices operators to provide the mostappropriate emergency services. If you donot want to disclose this information, donot switch the feature on.
PERCHLORATE
Certain components in your vehicle suchas airbag modules, seatbelt pretensionersand remote control batteries may containperchlorate material. Special handlingmay apply for service or vehicle end of lifedisposal.
For more information visit:
Web Address
www.dtsc.ca.gov/hazard-ouswaste/perchlorate
FORD CREDIT
US Only
Ford Credit offers a full range of financingand lease plans to help you acquire yourvehicle. If you have financed or leased yourvehicle through Ford Credit, thank you foryour business.
For assistance call 1-800-727-7000, or formore information about Ford Credit andaccess to an account manager, visitwww.ford.com/finance.
REPLACEMENT PARTS
RECOMMENDATION
We have built your vehicle to the higheststandards using quality parts. Werecommend that you demand the use ofgenuine Ford and Motorcraft partswhenever your vehicle requires scheduledmaintenance or repair. You can clearlyidentify genuine Ford and Motorcraft partsby looking for the Ford, FoMoCo orMotorcraft branding on the parts or theirpackaging.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingIntroduction

communications equipment to avoidnegating these benefits. Mobilecommunication equipment includes, butis not limited to, cellular phones, pagers,portable email devices, text messagingdevices and portable two-way radios.
EXPORT UNIQUE OPTIONS
For your particular global region, yourvehicle may be equipped with features andoptions that are different from the featuresand options that are described in thisOwner’s Manual. A market uniquesupplement may be supplied thatcomplements this book. By referring to themarket unique supplement, if provided,you can properly identify those features,recommendations and specifications thatare unique to your vehicle. This Owner’sManual is written primarily for the U.S. andCanadian Markets. Features or equipmentlisted as standard may be different on unitsbuilt for export.Refer to this Owner’sManual for all other requiredinformation and warnings.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingIntroduction

ABOUT 911 ASSIST
911 Assist is a SYNC system feature thatcan call for help if you’re in an accident. Ifa crash deploys an airbag (excluding kneeairbags and rear inflatable seatbelts [ifequipped]) or activates the fuel pumpshut-off, your SYNC-equipped vehicle maybe able to contact emergency services bydialing 911 through a paired and connectedBluetooth-enabled phone. You can learnmore about the 911 Assist feature, byvisiting:
Website
www.owner.ford.comwww.syncmyride.cawww.syncmaroute.ca
Not all crashes will deploy an airbag oractivate the fuel pump shut-off (thetriggers for 911 Assist). If a connected cellphone sustains damage or loses itsconnection to SYNC during a crash, SYNCwill search for and try to connect to apreviously paired cell phone; SYNC willthen attempt to call the emergencyservices.
Before making the call:
•SYNC provides a short window of time(about 10 seconds) to cancel the call.If you fail to cancel the call, SYNCattempts to dial 911.
•SYNC says the following, or a similarmessage: "SYNC will attempt to call911, to cancel the call, press Cancel onyour screen or press and hold thephone button on your steering wheel."
If you do not cancel the call, and SYNCmakes a successful call, a pre-recordedmessage plays for the 911 operator, andthen the occupant(s) in your vehicle is ableto talk with the operator. Be prepared toprovide your name, phone number andlocation immediately, because not all 911systems are capable of receiving thisinformation electronically.
During an emergency call, the systemtransmits vehicle data to the emergencyservice. See Data Recording (page 9).
EMERGENCY CALL
REQUIREMENTS
WARNING: Do not wait for 911Assist to make an emergency call if youcan do it yourself. Dial emergencyservices immediately to avoid delayedresponse time which could increase therisk of serious injury or death after acrash. If you do not hear 911 Assist withinfive seconds of the crash, the system orphone may be damaged ornon-functional.
WARNING: Always place yourphone in a secure location in your vehicleso it does not become a projectile or getdamaged in a crash. Failure to do so maycause serious injury to someone ordamage the phone which could prevent911 Assist from working properly.
WARNING: Unless the 911 Assistsetting is set on before a crash, thesystem will not dial for help which coulddelay response time, potentiallyincreasing the risk of serious injury ordeath after a crash.
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•SYNC must be powered and workingproperly at the time of the incident andthroughout feature activation and use.
•The 911 Assist feature must be set onbefore the incident.
•You must pair and connect a Bluetoothenabled and compatible cell phone toSYNC.
•A connected Bluetooth enabled phonemust have the ability to make andmaintain an outgoing call at the timeof the incident.
•A connected Bluetooth enabled phonemust have adequate network coverage,battery power and signal strength.
•The vehicle must have battery powerand be located in the U.S., Canada orin a territory in which 911 is theemergency number.
Note:If any user sets 911 Assist to on or off,that setting applies for all paired phones. If911 Assist is switched off and the phone isconnected to SYNC, an icon displays on thestatus bar.
Note:Every phone operates differently.While SYNC 911 Assist works with mostcellular phones, some may have troubleusing this feature.
EMERGENCY CALL
LIMITATIONS
The SYNC 911 Assist feature only operatesin the U.S., Canada or in a territory in which911 is the emergency number.
•Your cellular phone or 911 Assisthardware sustains damage in a crash.
•The vehicle's battery or the SYNCsystem has no power.
•The phone(s) thrown from your vehicleare the ones paired and connected tothe system.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-Printing911 Assist

PRINCIPLE OF OPERATION
The remote control allows you to:
•Remotely lock or unlock the vehicledoors.
•Unlock the doors without actively usinga key or remote control (intelligentaccess only).
•Activate the panic alarm.
Car Finder
Press the button twice withinthree seconds. The horn soundsand the direction indicatorsflash. We recommend you use this methodto locate your vehicle, rather than usingthe panic alarm.
Sounding the Panic Alarm
Note:The panic alarm only operates whenthe ignition is off.
Press the button to sound thepanic alarm. Press the buttonagain or switch the ignition on toturn it off.
GENERAL INFORMATION ON
RADIO FREQUENCIES
This device complies with Part 15 of theFCC Rules and with Industry Canadalicense-exempt RSS standard(s).Operation is subject to the following twoconditions: (1) This device may not causeharmful interference, and (2) This devicemust accept any interference received,including interference that may causeundesired operation.
Note:Changes or modifications notexpressively approved by the partyresponsible for compliance could void theuser's authority to operate the equipment.The term IC before the radio certificationnumber only signifies that Industry Canadatechnical specifications were met.
The typical operating range for yourtransmitter is approximately 32.8 ft (10 m).
A decrease in operating range could becaused by:
•weather conditions
•nearby radio towers
•structures around your vehicle
•other vehicles parked next to yourvehicle.
The radio frequency used by your remotecontrol can also be used by other radiotransmitters, for example amateur radios,medical equipment, wireless headphones,wireless remote controls, cell phones,battery chargers and alarm systems. If thefrequencies are jammed, you will not beable to use your remote control. You canlock and unlock the doors with the key.
Note:Make sure your vehicle is lockedbefore leaving it unattended.
Note:If you are in range, the remote controlwill operate if you press any buttonunintentionally.
Note: The remote control containssensitive electrical components. Exposureto moisture or impact may cause permanentdamage.
REMOTE CONTROL
Remote Control With a Folding KeyBlade
Use the key blade to start your vehicle andunlock or lock the driver door from outsideyour vehicle. The transmitter portionfunctions as the remote control.
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingKeys and Remote Controls

KEYLESS ENTRY (IF EQUIPPED)
General Information
Note:The system may not function if thekey is close to metal objects or electronicdevices such as cell phones.
The system will not function if:
•Your vehicle battery has no charge.
•The passive key frequencies arejammed.
•The passive key battery is flat.
Note:If the system does not function, youwill need to use the key blade to lock andunlock your vehicle.
The system allows you to operate yourvehicle without the use of a key or remotecontrol.
Locking and unlocking requires a validintelligent access key to be located withinone of the there external detection ranges.These are located approximately 5 ft (1 m)from the front door handles and from theswing gate handle. You can also use theIntelligent Access key as a remote control.See Locking and Unlocking (page 60).
Locking Using Intelligent Access
Touch the outer door handle lock sensorfor approximately one second to lock,being careful to not touch the unlocksensor on the back of the door handle atthe same time. After locking, you canimmediately pull on the door handle toconfirm locking occurred withoutinadvertently unlocking.
Note:Your vehicle does not lock itselfautomatically. If you do not lock, yourvehicle will remain unlocked.
Note:Locking touch surfaces are locatedon each of the front doors.
For central locking and to arm the alarm:
•Touch the locking surface once.
After locking the doors with the locksensor, there is a brief delay before you canunlock your vehicle.
This delay lets you pull the handle to makesure your vehicle is locked.
Note:When the delay period is over, youcan open the doors again, provided theIntelligent Access is within the respectivedetection range.
Two short flashes of the directionindicators confirms that all the doors andswing gate have been locked and that thealarm (if equipped) has been armed.
Unlocking Using Intelligent Access
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EcoSport (CBW) Canada/United States of America, Vehicles Built From: 17-06-2019, LN1J-19A321-ZFA enUSA, Edition date: 201904, First-PrintingDoors and Locks