2020 DODGE JOURNEY tow

240 SERVICING AND MAINTENANCE
For further information on GAWRs, vehicle
loading, and trailer towing, refer to “Vehicle
Loading” in “Starting And Operating” for further
information.

To determine the maximum loading conditions
of your vehicle, locate the statement “The
c o

mbined weight of occupants and cargo should
never exceed XXX kg or XXX lbs” on the Tire and
Loading Information placard. The combined
weight of occupants, cargo/luggage and trailer
tongue weight (if applicable) should never exceed
the weight referenced here.

Steps For Determining Correct Load
Limit—
(1) Locate the statement “The combined
we
ight of occupants and cargo should
never exceed XXX kg or XXX lbs.” on your
vehicle's placard.
(2) Determine the combined weight of
th
e driver and passengers that will be
riding in your vehicle. (3) Subtract the combined weight of the
dr
i

ver and passengers from XXX kg or
XXX lbs.
(4) The resulting figure equals the
av
ailable amount of cargo and luggage
load capacity. For example, if “XXX”
amount equals 1400 lbs. and there
will be five 150 lb passengers in your
ve
hicle, the amount of available cargo
and luggage load capacity is 650 lbs.
(1400-750 (5x150) = 650 lbs.)
(5) Determine the combined weight of
lu
ggage and cargo being loaded on the
vehicle. That weight may not safely
exceed the available cargo and luggage
load capacity calculated in Step 4.
(6) If your vehicle will be towing a trailer,
lo
ad from your trailer will be transferred
to your vehicle. Consult this manual to
determine how this reduces the
available cargo and luggage load
capacity of your vehicle.
Metric Example For Load Limit
For example, if “XXX” amount equals 635 kg
a n

d there will be five 68 kg passengers in your
vehicle, the amount of available cargo and
luggage load capacity is 295 kg (635-340
(5x68) = 295 kg) as shown in step 4.
NOTE:
If your vehicle will be towing a trailer, load
from your trailer will be transferred to your
vehicle. The following table shows examples
on how to calculate total load, cargo/
luggage, and towing capacities of your
vehicle with varying seating configurations
and number and size of occupants. This table
is for illustration purposes only and may not
be accurate for the seating and load carry
capacity of your vehicle.
For the following example, the combined
weight of occupants and cargo should never
exceed 865 lbs (392 kg).

244 SERVICING AND MAINTENANCE
Tire Repair
If your tire becomes damaged, it may be
re

paired if it meets the following criteria:
The tire has not been driven on when flat.
The damage is only on the tread section of
your tire (sidewall damage is not repairable).
The puncture is no greater than a ¼ of an
inch (6 mm).
Consult an authorized tire dealer for tire repairs
a n

d additional information.
Damaged Run Flat tires, or Run Flat tires that
h a

ve experienced a loss of pressure should be
replaced immediately with another Run Flat tire
of identical size and service description (Load
Index and Speed Symbol). Replace the tire
pressure sensor as well as it is not designed to
be reused.
Run Flat Tires — If Equipped
Run Flat tires allow you the capability to drive
50 miles (80 km) at 50 mph (80 km/h) after a
r a

pid loss of inflation pressure. This rapid loss
of inflation is referred to as the Run Flat mode.
A Run Flat mode occurs when the tire inflation
pressure is of/or below 14 psi (96 kPa). Once a
Run Flat tire reaches the run flat mode it has
limited driving capabilities and needs to be
replaced immediately. A Run Flat tire is not
repairable. When a run flat tire is changed after
driving with underinflated tire condition, please
replace the Tire Pressure Monitoring (TPM)
sensor as it is not designed to be reused when
driven under run flat mode 14 psi (96 kPa)
condition.
NOTE:
TPM Sensor must be replaced after driving the
v e

hicle on a flat tire condition.
It is not recommended driving a vehicle loaded
a t

full capacity or to tow a trailer while a tire is in
the run flat mode.
Refer to “Tire Pressure Monitoring” in “Safety”
f o

r further information.
Tire Spinning
When stuck in mud, sand, snow, or ice
conditions, do not spin your vehicle's wheels
above 30 mph (48 km/h) or for longer than
30 seconds continuously without stopping.
Refer to “Freeing A Stuck Vehicle” in “In Case Of
E m

ergency” for further information.
WARNING!

Fast spinning tires can be dangerous. Forces
generated by excessive wheel speeds may
cause tire damage or failure. A tire could
explode and injure someone. Do not spin your
vehicle's wheels faster than 30 mph (48 km/h)
f o

r more than 30 seconds continuously when
you are stuck, and do not let anyone near a
spinning wheel, no matter what the speed.

SERVICING AND MAINTENANCE 247
Snow Tires
Some areas of the country require the use of
snow tires during the Winter. Snow tires can be
identified by a “mountain/snowflake” symbol
on the tire sidewall.
If you need snow tires, select tires
equivalent in size and type to the
or
iginal equipment tires. Use snow
tires only in sets of four; failure to do
so may adversely affect the safety and handling
of your vehicle.
Snow tires generally have lower speed ratings
th
an what was originally equipped with your
vehicle and should not be operated at
sustained speeds over 75 mph (120 km/h).
For speeds above 75 mph (120 km/h) refer to
o r

iginal equipment or an authorized tire dealer
for recommended safe operating speeds,
loading and cold tire inflation pressures.
While studded tires improve performance on
i c

e, skid and traction capability on wet or
dry surfaces may be poorer than that of
n o

n-studded tires. Some states prohibit
studded tires; therefore, local laws should be
checked before using these tire types.
SPARE TIRES — IF EQUIPPED
Refer to the “Towing Requirements - Tires” in
“Starting And Operating” for restrictions when
towing with a spare tire designated for
temporary emergency use.
Spare Tire Matching Original Equipped Tire
And Wheel — If Equipped
Your vehicle may be equipped with a spare tire
and wheel equivalent in look and function to the
original equipment tire and wheel found on the
front or rear axle of your vehicle. This spare tire
may be used in the tire rotation for your vehicle.
If your vehicle has this option, refer to an
authorized tire dealer for the recommended tire
rotation pattern.
Compact Spare Tire — If Equipped
The compact spare is for temporary emergency
use only. You can identify if your vehicle is
equipped with a compact spare by looking at
the spare tire description on the Tire and
Loading Information Placard located on the
driver’s side door opening or on the sidewall of
the tire. Compact spare tire descriptions begin
with the letter “T” or “S” preceding the size
designation. Example: T145/80D18 103M.
T, S = Temporary Spare Tire
Since this tire has limited tread life, the original
e q

uipment tire should be repaired (or replaced)
and reinstalled on your vehicle at the first
opportunity.
Do not install a wheel cover or attempt to mount
a

conventional tire on the compact spare wheel,
since the wheel is designed specifically for the
compact spare tire. Do not install more than
one compact spare tire and wheel on the
vehicle at any given time.
CAUTION!
Because of the reduced ground clearance, do
not take your vehicle through an automatic
car wash with a compact or limited use
temporary spare installed. Damage to the
vehicle may result.
7

SERVICING AND MAINTENANCE 255
LEATHER PARTS
Mopar Total Clean is specifically recommended
for leather upholstery.

Your leather upholstery can be best preserved by
re

gular cleaning with a damp soft cloth. Small
particles of dirt can act as an abrasive and
damage the leather upholstery and should be
removed promptly with a damp cloth. Stubborn
soils can be removed easily with a soft cloth and
Mopar Total Clean. Care should be taken to avoid
soaking your leather upholstery with any liquid.
Please do not use polishes, oils, cleaning fluids,
solvents, detergents, or ammonia-based
cleaners to clean your leather upholstery.
Application of a leather conditioner is not
required to maintain the original condition.
NOTE:

If equipped with light colored leather, it tends to
s h

ow any foreign material, dirt, and fabric dye
transfer more so than darker colors. The leather
is designed for easy cleaning, and FCA recom -
mends Mopar total care leather cleaner applied
o n

a cloth to clean the leather seats as needed.
GLASS SURFACES
All glass surfaces should be cleaned on a
regular basis with Mopar Glass Cleaner, or any
commercial household-type glass cleaner.
Never use an abrasive type cleaner. Use caution
when cleaning the inside rear window equipped
with electric defrosters or windows equipped
with radio antennas. Do not use scrapers or
other sharp instruments that may scratch the
elements.
When cleaning the rear view mirror, spray
cle

aner on the towel or cloth that you are using.
Do not spray cleaner directly on the mirror.
CLEANING THE CUPHOLDERS
Clean with a damp cloth or towel using a mild
detergent.
CAUTION!
Do not use Alcohol and Alcohol-based and/or
Ketone based cleaning products to clean
leather upholstery, as damage to the
upholstery may result.
7

MULTIMEDIA 295
The Uconnect Phone is driven through your
Bluetooth® “Hands-Free Profile” mobile phone.
Uconnect features Bluetooth® technology — the
global standard that enables different
electronic devices to connect to each other
without wires or a docking station, so Uconnect
Phone works no matter where you stow your
mobile phone (be it your purse, pocket, or
briefcase), as long as your phone is turned on
and has been paired to the vehicle's Uconnect
Phone. The Uconnect Phone allows up to
10
mobile phones or audio devices to be linked
t o

the system. Only one linked (or paired) mobile
phone and one audio device can be used with
the system at a time. The system is available in
English, Spanish, or French languages. Uconnect Phone Button
The Uconnect Phone Button is
used to enter the phone mode and
ma
ke calls, show recent, incoming,
outgoing calls, view phonebook etc.,
When you press the button you will hear a BEEP.
The beep is your signal to give a command.
Uconnect Voice Command Button

The Uconnect Voice Command Button
is only used for “barge in” and when you
a r

e already in a call and you want to send
Tones or make another call.

The Uconnect Phone is fully integrated with the
v e

hicle's audio system. The volume of the
Uconnect Phone can be adjusted either from
the radio volume control knob or from the
steering wheel radio control (right switch), if so
equipped.
Operation
Voice commands can be used to operate the
Uconnect Phone and to navigate through the
Uconnect Phone menu structure. Voice
commands are required after most Uconnect
Phone prompts. There are two general methods
for how Voice Command works:

1. S ay compound commands like “Call John
S
mith mobile.”

2. S ay the individual commands and allow the
s
ystem to guide you to complete the task.
You will be prompted for a specific command
a n

d then guided through the available options.
Prior to giving a voice command, one must
wait for the beep, which follows the “Listen”
prompt or another prompt.
For certain operations, compound
commands can be used. For example,
instead of saying “Call” and then “John
Smith” and then “mobile,” the following
compound command can be said: “Call John
Smith mobile.”
WARNING!
Any voice commanded system should be
used only in safe driving conditions following
all applicable laws, including laws regarding
phone use. Your attention should be focused
on safely operating the vehicle. Failure to do
so may result in a collision causing serious
injury or death.
9

MULTIMEDIA 299
A maximum of 2,000 entries per phone will
be downloaded and updated every time a
phone is connected to the Uconnect Phone.

Depending on the maximum number of entries
downloaded, there may be a short delay
before the latest downloaded names can be
used. Until then, if available, the previously
downloaded phonebook is available for use.

Only the phonebook of the currently
connected mobile phone is accessible.
This downloaded phonebook cannot be
edited or deleted on the Uconnect Phone.
These can only be edited on the mobile
phone. The changes are transferred and
updated to Uconnect Phone on the next
phone connection.
Emergency And Towing Assistance
The 911/Help numbers can only be altered.
Th
ese can not be deleted or the names can not
be changed. To change the 911/Help number, follow these
s
t

eps:

1. P ress the Phonebook button on the
t
ouchscreen from the Phone main screen.

2. P ress the 911/Help button on the
t
ouchscreen. Press the appropriate listing
to alter, Emergency for example.
3. O nce Emergency is pressed, the Edit button
o
n the touchscreen appears. Press the Edit
button on the touchscreen and you will be
given the choice to Edit Number or Reset to
Default.
4. F ollow the on-screen prompts to complete
t
he task.
Phone Call Features
The following features can be accessed through
the Uconnect Phone if the feature(s) are
available on your mobile service plan.
For example, if your mobile service plan
p r

ovides three-way calling, this feature can
be accessed through the Uconnect Phone.
C h

eck with your mobile service provider for the
features that you have. Ways To Initiate A Phone Call
Listed below are all the ways you can initiate a
p
h

one call with Uconnect Phone.
Redial
Dial by pressing in the number
Voice Commands (Dial by Saying a Number,
Call by Saying a Phonebook Name, Redial, or
Call Back)
Mobile Phonebook
Recent Call Log
NOTE:
All of the above operations except Redial can be
do
ne with one call or less active.
Dial By Saying A Number

1. P ush the Phone
button to begin.

2. A fter the “Listening” prompt and the
f
ollowing beep, say “Dial 248-555-1212.”
3. T he Uconnect Phone will dial
2
48-555-1212.
9

302 MULTIMEDIA
Uconnect Phone Features
Emergency Assistance
If you are in an emergency and the mobile
ph

one is reachable:
Pick up the phone and manually dial the
emergency number for your area.
If the phone is not reachable and the Uconnect
P h

one is operational, you may reach the
emergency number as follows:
Push the Phone button to begin.
After the “Listening” prompt and the
following beep, say “Emergency” and the
Uconnect Phone will instruct the paired
mobile phone to call the emergency number.
This feature is supported in the US, Canada,
and Mexico.
NOTE:
The emergency number dialed is based on
the country where the vehicle is purchased
(911 for the US and Canada and 060 for
Mexico). The number dialed may not be appli -
cable with the available mobile service and
a r

ea.
The Uconnect Phone slightly lowers your
chances of successfully making a phone call
to the mobile phone directly.
Roadside Assistance/Towing Assistance
If you need roadside/towing assistance:
Push the Phone button to begin.
After the “Listening” prompt and the
following beep, say “Roadside Assistance” or
say “Towing Assistance.”
NOTE:
The roadside/towing assistance number dialed
i s

based on the country where the vehicle is
purchased (1-800-521-2779 for U.S.,
1-800-363-4869 for Canada, 55-14-3454 for
Mexico City and 1-800-712-3040 for outside
Mexico City in Mexico). Please refer to the FCA
US LLC 24-Hour “Roadside Assistance” coverage details in the Warranty Information
Booklet and on the 24-Hour Roadside Assis
-
tance Card.
Voice Mail Calling
To learn how to access your voice mail, refer to
“ W

orking with Automated Systems.”
Working With Automated Systems
This method is used in instances where one
g e

nerally has to push numbers on the mobile
phone keypad while navigating through an
automated telephone system.

You can use your Uconnect Phone to access a
v o

ice mail system or an automated service, such
as a paging service or automated customer
service line. Some services require immediate
response selection. In some instances, that may
be too quick for use of the Uconnect Phone.

When calling a number with your Uconnect
P h

one that normally requires you to enter in a
touch-tone sequence on your mobile phone
keypad, you can utilize the touchscreen or push
the Voice Command button and say the word
“Send” then the sequence you wish to enter.
F o

r example, if required to enter your PIN
followed with a pound, (3 7 4 6 #), you can push
WARNING!
Your phone must be turned on and connected
to the Uconnect Phone to allow use of this
vehicle feature in emergency situations, when
the mobile phone has network coverage and
stays connected
to the Uconnect Phone.

MULTIMEDIA 325
Listening to Music on your Bluetooth®
Device via the touchscreen.
Pairing up to 10 phones/audio devices for
easy access to connect to them quickly.
NOTE:
Your phone must be capable of SMS messaging
v i

a Bluetooth® for messaging features to work
properly. Your mobile phone’s audio is trans -
mitted through your vehicles audio system; the
s y

stem will automatically mute your radio when
using the Uconnect Phone. For Uconnect
customer support, visit the following website:
US residents — visit UconnectPhone.com or
call 1-877-855-8400.
Canadian residents — visit Uconnect-
Phone.com or call 1-800-465-2001 (English)
or 1-800-387-9983 (French).
Uconnect Phone allows you to transfer calls
b e

tween the system and your mobile phone as
you enter or exit your vehicle and enables you to
mute the system's microphone for private
conversation. The Uconnect Phone is driven through your
B
l

uetooth® “Hands-Free Profile” mobile phone.
Uconnect features Bluetooth® technology — the
global standard that enables different
electronic devices to connect to each other
without wires or a docking station, so Uconnect
Phone works no matter where you stow your
mobile phone (be it your purse, pocket, or
briefcase), as long as your phone is turned on
and has been paired to the vehicle's Uconnect
Phone.
The Uconnect Phone allows up to 10 mobile
p h

ones or audio devices to be linked to the
system. Only one linked (or paired) mobile
phone and one audio device can be used with
the system at a time. The system is available in
English, Spanish, or French languages. Uconnect Phone Button
The Uconnect Phone button
is used to enter
the phone mode and make calls, show recent
i n

coming and outgoing calls, view phonebook
along with other features. When you push the
button you will hear a BEEP. The beep is your
signal to give a command.
Uconnect Voice Command Button

The Voice Recognition button is only used for
“barge in” and when you are already in a call and
y o

u want to send Tones or make another call.

The Voice Recognition button is also used to
access the Voice Commands for the Uconnect
V o

ice Command features if your vehicle is
equipped. Please see the Uconnect Voice
Command section for direction on how to use
the Voice Command button.

The Uconnect Phone is fully integrated with the
ve
hicle’s audio system. The volume of the
Uconnect Phone can be adjusted either from the
radio volume control knob or from the steering
wheel radio control (right switch), if so equipped.

WARNING!
Any voice commanded system should be
used only in safe driving conditions following
all applicable laws, including laws regarding
phone use. Your attention should be focused
on safely operating the vehicle. Failure to do
so may result in an accident causing serious
injury or death.
9