2020 DODGE JOURNEY steering wheel

2
INTRODUCTION
HOW TO USE THIS MANUAL .................................. 8
Essential Information .. .................................. 8
Symbols . ......................................................... 8
W
ARNINGS AND CAUTIONS . . ............................... 8
VEHICLE MODIFICATIONS/ALTERATIONS .. ........ 8
GETTING TO KNOW YOUR VEHICLE
KEYS ........................................................................ 9
Key Fob........................................................... 9
I
GNITION SWITCH . . ...............................................12
Keyless Push Button Ignition .. .................... 12
Ignition Or Accessory On Message . . .......... 14
REMOTE START — IF EQUIPPED . . .......................14
How To Use Remote Start .. ......................... 14
Remote Start Abort Message . . .................... 15
To Enter Remote Start Mode . . .................... 15
To Exit Remote Start Mode Without
Driving The Vehicle . .
................................... 15
To Exit Remote Start Mode And Drive
The Vehicle . .
................................................. 15
Remote Start Comfort System —
If Equipped . .
................................................. 16
General Information . . .................................. 16
SENTRY KEY . . .......................................................16
Key Programming .. ..................................... 17
Replacement Keys. . ..................................... 17
General Information . . .................................. 17 VEHICLE SECURITY ALARM — IF EQUIPPED .
.
... 18
To Arm The System .. .................................... 18
To Disarm The System . . .............................. 18
Rearming Of The System. . ........................... 19
Security System Manual Override . . ............ 19
Tamper Alert. . ............................................... 19
DOORS . ................................................................. 19
M anual Door Locks..
.................................... 19
Power Door Locks . . ..................................... 20
Keyless Enter-N-Go — Passive Entry
(If Equipped) . .
.............................................. 21
Child-Protection Door Lock System —
Rear Doors . .
................................................ 23
SEATS . ................................................................... 25
M anual Adjustment (Front Seats) .. ............ 25
Manual Adjustment (Rear Seats) . . ............. 26
Power Adjustment (Front Seat). . ................. 30
Front Heated Seats — If Equipped. . ............ 31
Seatback/Armrest — Second Row
Passenger Seat . .
.......................................... 32
HEAD RESTRAINTS . . ............................................ 32
Supplemental Active Head Restraints
(AHR) — Front Seats. .
................................... 33
Rear Head Restraint Adjustment. . .............. 34
Rear Head Restraint Removal . . .................. 35
STEERING WHEEL . . .............................................. 35
Tilt/Telescoping Steering Column .. ............ 35
Heated Steering Wheel — If Equipped . . .... 35MIRRORS .
.............................................................36
I
nside Day/Night Mirror — If Equipped .. ..... 36

Automatic Dimming Mirror — If Equipped . . . 37

Automatic Dimming Mirror With Rear View
Camera Display — If Equipped . .
................. 37
Outside Mirrors . . ......................................... 38
Interior Observation Mirror . . ...................... 38
Power Mirrors. . ............................................. 38
Heated Mirrors — If Equipped . . ................... 39
Power Folding Mirrors — If Equipped . . ....... 39
Illuminated Vanity Mirrors — If Equipped . . 40
EXTERIOR LIGHTS. . ...............................................40
Multifunction Lever .. ................................... 40
Headlights . ................................................... 40
D aytime Running Lights (DRLs) . . ................ 41
High/Low Beam Switch . . ............................. 41
Flash-To-Pass . . ............................................. 41
Automatic Headlights . . ............................... 41
Headlights On With Wipers (Available With
Automatic Headlights Only) . .
...................... 41
Headlight Time Delay . . ............................... 41
Lights-On Reminder . . ................................... 42
Fog Lights — If Equipped . . ........................... 42
Turn Signals . . .............................................. 42
Lane Change Assist — If Equipped . . ........... 42
INTERIOR LIGHTS . . ...............................................43
Courtesy/Interior Lighting .. ........................ 43
WIPERS AND WASHERS . . ..................................44
Windshield Wiper Operation .. ..................... 44
Rear Window Wiper/Washer . . ................... 46

6
MULTIMEDIA
CYBERSECURITY ............................................... 265
UCONNECT SETTINGS .. .................................... 266
Customer Programmable
Features — Radio 4.3 Settings. .
................266
Customer Programmable Features —
Uconnect 3/3 NAV Settings .
.
....................274
SAFETY AND GENERAL INFORMATION . . ........ 285
Safety Guidelines .. .....................................285
RADIO 4.3 . .......................................................... 286
I ntroduction .. ..............................................286
Radio Mode . . ..............................................287
Media Mode . . .............................................291
Uconnect Phone (4.3) . . .............................294
More Mode . . ...............................................305
UCONNECT 3/3 NAV WITH 8.4-INCH
DISPLAY . ............................................................. 306
I
ntroduction To the Uconnect 3/3 NAV
With 8.4-Inch Display. .
...............................306
Radio Mode . . ..............................................307
Media Mode . . .............................................316
Uconnect Phone. . .......................................324
Navigation Mode — If Equipped . . ..............339
More Mode . . ...............................................363
STEERING WHEEL AUDIO CONTROLS — IF
EQUIPPED . .
........................................................ 363
Radio Operation .. .......................................364
Media Mode . . .............................................364
IPOD®/USB/MP3 CONTROL . . ......................... 364UCONNECT MULTIMEDIA — VIDEO
ENTERTAINMENT SYSTEM (VES)

(IF EQUIPPED) . .
..................................................365
Getting Started .. ........................................ 365
Single Video Screen. . ................................. 365
Play Video Games . . .................................... 365
Listen To An Audio Source On Channel 2 While
A Video Is Playing On Channel 1 . .
............. 366
Play A DVD Using The Touchscreen
Radio . ......................................................... 367
V
ES Remote Control — If Equipped . . ........ 367
Remote Control Storage . . .......................... 369
Locking The Remote Control. . ................... 369
Replacing The Remote Control
Batteries . .................................................... 369
I
mportant Notes For Single Video Screen
System . ....................................................... 369
U
connect Headphones Operation . . .......... 370
Controls . ..................................................... 370
R eplacing The Headphone Batteries . . ..... 371
Accessibility. . .............................................. 371
Stereo Headphone Lifetime Limited
Warranty . .................................................... 371
S
ystem Information . . ................................. 372
RADIO OPERATION AND MOBILE PHONES . . .. 376
Regulatory And Safety Information.. ......... 377
VOICE COMMAND (UCONNECT 3/3 NAV) .
..... 378
U
connect 3/3 NAV ..................................... 378
U
connect Voice Commands . . .................... 379
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE .................................................. 380
Prepare For The Appointment .. ................ 380
Prepare A List. . ........................................... 380
Be Reasonable With Requests . . ............... 380
IF YOU NEED ASSISTANCE . . ............................ 380
FCA US LLC Customer Center ..
................. 381
FCA Canada Inc. Customer Center . . ......... 381
In Mexico Contact . . .................................... 381
Puerto Rico And US Virgin Islands . . .......... 381
Customer Assistance For The Hearing Or
Speech Impaired (TDD/TTY) . .
................... 381
Service Contract . . ..................................... 381
WARRANTY INFORMATION . . ............................ 382
MOPAR PARTS.. ................................................. 382
REPORTING SAFETY DEFECTS .. ...................... 382
In The 50 United States And
Washington, D.C. . .
..................................... 382
In Canada . .................................................. 383
P
UBLICATION ORDER FORMS . . ...................... 383

GETTING TO KNOW YOUR VEHICLE 35
REAR HEAD RESTRAINT REMOVAL
To remove the head restraint, push the
adjustment and the release buttons while
pulling upward on the whole assembly and

raise it up as far as it can go. To reinstall the
h e

adrest, put the headrest posts into the holes
while pushing the release buttons. Then adjust
it to the appropriate height.
NOTE:
For proper routing of a Child Seat Tether, refer
t o

“Occupant Restraint Systems” in “Safety”.
STEERING WHEEL
TILT/TELESCOPING STEERING COLUMN
This feature allows you to tilt the steering
column upward or downward. It also allows
you to lengthen or shorten the steering column.
T h

e tilt/telescoping control handle is located
below the steering wheel at the end of the
steering column.

Tilt/Telescoping Steering Control Handle

To unlock the steering column, push the control
h a

ndle downward. To tilt the steering column,
move the steering wheel upward or downward
as desired. To lengthen or shorten the steering
column, pull the steering wheel outward or push it inward as desired. To lock the steering column
in position, pull the control handle upward until
fully engaged.
HEATED STEERING WHEEL — IF
E
QUIPPED
The steering wheel contains a heating element
that helps warm your hands in cold weather.
The heated steering wheel has only one
temperature setting. Once the heated steering
wheel has been turned on, it will stay on for an
average of 80 minutes before automatically
s h

utting off. This time will vary based on
environmental temperatures. The heated
steering wheel can shut off early or may not turn
on when the steering wheel is already warm.
WARNING!

ALL the head restraints MUST be reinstalled in
the vehicle to properly protect the occupants.
Follow the re-installation instructions above prior
to operating the vehicle or occupying a seat.

WARNING!
Driving a vehicle with the head restraints
removed or improperly adjusted could cause
serious injury or death in the event of a
collision. The head restraints should be
checked prior to operating the vehicle and
never adjusted while the vehicle is in motion.
WARNING!
Do not adjust the steering column while
driving. Adjusting the steering column while
driving or driving with the steering column
unlocked, could cause the driver to lose
control of the vehicle. Failure to follow this
warning may result in serious injury or death.2

36 GETTING TO KNOW YOUR VEHICLE
The heated steering wheel control button is
located within the Uconnect system. You can
gain access to the control button through the
climate screen or the controls screen.
Press the heated steering wheel button
once to turn the heating element on.
Press the heated steering wheel button a
second time to turn the heating element off.
NOTE:
The engine must be running for the heated
s t

eering wheel to operate.
Vehicles Equipped With Remote Start
On models that are equipped with remote start,
t h

e heated steering wheel can be programmed
to come on during a remote start through the
Uconnect system. Refer to “Uconnect Settings”
in “Multimedia” for further information.
MIRRORS
INSIDE DAY/NIGHT MIRROR — IF
E
QUIPPED
The mirror head can be adjusted up, down, left,
and right for various drivers. The mirror should
be adjusted to center on the view through the
rear window.
Headlight glare from vehicles behind you can be
r
e

duced by moving the small control under the
mirror to the night position (toward the rear of the
vehicle). The mirror should be adjusted while set
in the day position (toward the windshield).

NOTE:
A single ball joint mirror is provided in the
v e

hicle. It is a twist on mirror that has a fixed
position at the windshield. The mirror installs on
the windshield button with a counterclockwise
rotation and requires no tools for mounting.
The mirror head can be adjusted left and right
a n

d tilted up and down for various drivers.
The mirror should be adjusted to center on the
v i

ew through the rear window.

Adjusting Rearview Mirror

WARNING!
Persons who are unable to feel pain to the
skin because of advanced age, chronic
illness, diabetes, spinal cord injury, medica -
tion, alcohol use, exhaustion, or other phys -
ical conditions must exercise care when
u s

ing the steering wheel heater. It may
cause burns even at low temperatures,
especially if used for long periods.
Do not place anything on the steering wheel
that insulates against heat, such as a
blanket or steering wheel covers of any type
and material. This may cause the steering
wheel heater to overheat.

GETTING TO KNOW YOUR INSTRUMENT PANEL 95
INSTRUMENT CLUSTER DISPLAY
Your vehicle may be equipped with an
instrument cluster display, which offers useful
information to the driver. With the ignition in

the OFF mode, opening/closing of a door will
a c

tivate the display for viewing, and display
the total miles, or kilometers, in the odometer.
Y o

ur instrument cluster display is designed to
display important information about your
vehicle’s systems and features. Using a driver
interactive display located on the instrument
panel, your instrument cluster display can show
you how systems are working and give you
warnings when they aren’t. The steering wheel
mounted controls allow you to scroll through
and enter the main menus and submenus.
You can access the specific information you
w a

nt and make selections and adjustments.
INSTRUMENT CLUSTER DISPLAY
L
OCATION AND CONTROLS
The instrument cluster display features a
driver-interactive display that is located in the
instrument cluster.
Instrument Cluster Display

This system allows the driver to select a variety
o f

useful information by pushing the switches
mounted on the steering wheel. The menu
items consist of the following:
Radio Info
Fuel Economy
Vehicle Speed
Trip Info
Tire Pressure
Vehicle Information
Messages
Turn Menu OFF The system allows the driver to select
i
n

formation by pushing the following buttons
mounted on the steering wheel:

Instrument Cluster Display Controls

Up Arrow Button Push and release the up
arrow
button to scroll upward through the
m a

in menus and submenus.
Down Arrow Button
Push and release the do
wn arrow
button to scroll downward through
t h

e main menus and submenus.
3

109
(Continued)
SAFETY
SAFETY FEATURES
ANTI-LOCK BRAKE SYSTEM (ABS)
The Anti-Lock Brake System (ABS) provides
increased vehicle stability and brake
performance under most braking conditions.
The system automatically prevents wheel lock,
and enhances vehicle control during braking.
The ABS performs a self-check cycle to ensure
th

at the ABS is working properly each time the
vehicle is started and driven. During this
self-check, you may hear a slight clicking sound
as well as some related motor noises.
ABS is activated during braking when the
sy
stem detects one or more wheels begin to
lock. Road conditions such as ice, snow, gravel,
bumps, railroad tracks, loose debris, or panic
stops may increase the likelihood of ABS
activation(s). You also may experience the following when
AB

S activates:
The ABS motor noise (it may continue to run
for a short time after the stop)
The clicking sound of solenoid valves
Brake pedal pulsations
A slight drop of the brake pedal at the end of
the stop
These are all normal characteristics of ABS.
WARNING!
The ABS contains sophisticated electronic
equipment that may be susceptible to inter -
ference caused by improperly installed or
h i

gh output radio transmitting equipment.
This interference can cause possible loss of
anti-lock braking capability. Installation of
such equipment should be performed by
qualified professionals.

Pumping of the Anti-Lock Brakes will diminish
their effectiveness and may lead to a collision.
Pumping makes the stopping distance longer.
Just press firmly on your brake pedal when you
need to slow down or stop.

The ABS cannot prevent the natural laws of
physics from acting on the vehicle, nor can
it increase braking or steering efficiency
beyond that afforded by the condition of the
vehicle brakes and tires or the traction
afforded.
The ABS cannot prevent collisions,
including those resulting from excessive
speed in turns, following another vehicle
too closely, or hydroplaning.
The capabilities of an ABS equipped vehicle
must never be exploited in a reckless or
dangerous manner that could jeopardize
the user’s safety or the safety of others.
WARNING! (Continued)
4

SAFETY 111
If the “Brake System Warning Light” remains on
or comes on while driving, it indicates that the
brake system is not functioning properly and
that immediate service is required. If the “Brake
System Warning Light” does not come on when
the ignition is placed in the ON/RUN mode,
have the light repaired as soon as possible.
Electronic Brake Force Distribution (EBD)

The Electronic Brake Force Distribution (EBD)
function manages the distribution of the braking
torque between the front and rear axles by
limiting braking pressure to the rear axle. This is
done to prevent overslip of the rear wheels to
avoid vehicle instability, and to prevent the rear
axle from entering the Anti-Lock Brake System
(ABS) before the front axle.

Electronic Roll Mitigation (ERM)

The Electronic Roll Mitigation (ERM) system
anticipates the potential for wheel lift by
monitoring the driver’s steering wheel input and
the speed of the vehicle. When ERM determines
that the rate of change of the steering wheel
angle and vehicle’s speed are sufficient to
potentially cause wheel lift, it then applies the
appropriate brake and may also reduce engine
power to lessen the chance that wheel lift will
occur. ERM can only reduce the chance of wheel lift occurring during severe or evasive driving
maneuvers; it cannot prevent wheel lift due to
other factors, such as road conditions, leaving
the roadway, or striking objects or other vehicles.

Electronic Stability Control (ESC)
The Electronic Stability Control (ESC) system
enhances directional control and stability of the
vehicle under various driving conditions. ESC
corrects for oversteering or understeering of the
vehicle by applying the brake of the appropriate
wheel(s) to assist in counteracting the oversteer
or understeer condition. Engine power may also
be reduced to help the vehicle maintain the
desired path.
ESC uses sensors in the vehicle to determine
t
h

e vehicle path intended by the driver and
compares it to the actual path of the vehicle.
When the actual path does not match the
intended path, ESC applies the brake of the
appropriate wheel to assist in counteracting the
oversteer or understeer condition.

Oversteer — when the vehicle is turning more
than appropriate for the steering wheel position.
Understeer — when the vehicle is turning less
than appropriate for the steering wheel position.

The ESC Activation/Malfunction Indicator Light
l o

cated in the instrument cluster will start to flash
as soon as the ESC system becomes active.
The ESC Activation/Malfunction Indicator Light
a l

so flashes when the TCS is active. If the ESC
Activation/Malfunction Indicator Light begins to
flash during acceleration, ease up on the
accelerator and apply as little throttle as
possible. Be sure to adapt your speed and driving
to the prevailing road conditions.

WARNING!

Many factors, such as vehicle loading, road
conditions and driving conditions, influence
the chance that wheel lift or rollover may occur.
ERM cannot prevent all wheel lift or roll overs,
especially those that involve leaving the
roadway or striking objects or other vehicles.
The capabilities of an ERM-equipped vehicle
must never be exploited in a reckless or
dangerous manner which could jeopardize the
user's safety or the safety of others.

4

112 SAFETY
(Continued)
ESC Operating Modes
NOTE:
Depending upon model and mode of operation,
t h

e ESC system may have multiple operating
modes. ESC On
This is the normal operating mode for the ESC.
Wh

enever the vehicle is started, the ESC system
will be in this mode. This mode should be used
for most driving conditions. Alternate ESC
modes should only be used for specific reasons
as noted in the following paragraphs.
Partial Off
The “Partial Off” mode is intended for times
w h

en a more spirited driving experience is
desired. This mode may modify TCS and ESC
thresholds for activation, which allows for more
wheel spin than normally allowed. This mode
may be useful if the vehicle becomes stuck.
To enter the “Partial Off” mode, momentarily
p u

sh the ESC OFF switch and the ESC OFF
Indicator Light will illuminate. To turn the ESC
on again, momentarily push the ESC OFF switch
and the ESC OFF Indicator Light will turn off.
WARNING!

Electronic Stability Control (ESC) cannot
prevent the natural laws of physics from
acting on the vehicle, nor can it increase the
traction afforded by prevailing road condi -
tions. ESC cannot prevent accidents,
i n

cluding those resulting from excessive
speed in turns, driving on very slippery
surfaces, or hydroplaning. ESC also cannot
prevent accidents resulting from loss of
vehicle control due to inappropriate driver
input for the conditions. Only a safe, atten -
tive, and skillful driver can prevent acci -
dents. The capabilities of an ESC equipped
ve
hicle must never be exploited in a reckless
or dangerous manner which could jeopar -
dize the user’s safety or the safety of others.

Vehicle modifications, or failure to properly
maintain your vehicle, may change the
handling characteristics of your vehicle,
and may negatively affect the performance
of the ESC system. Changes to the steering
system, suspension, braking system, tire
type and size or wheel size may adversely
affect ESC performance. Improperly
inflated and unevenly worn tires may also
degrade ESC performance. Any vehicle
modification or poor vehicle maintenance
that reduces the effectiveness of the ESC
system can increase the risk of loss of
vehicle control, vehicle rollover, personal
injury and death.
WARNING! (Continued)