2020 DODGE JOURNEY service reset

34 GETTING TO KNOW YOUR VEHICLE
(Continued)
NOTE:
The head restraints should only be removed
by qualified technicians, for service purposes
only. If either of the head restraints require
removal, see an authorized dealer.
In the event of deployment of an Active Head
Restraint, refer to “Occupant Restraints/
Supplemental Active Head Restraints (AHR)/
Resetting Active Head Restraints (AHR)” in
“Safety” for further information.
REAR HEAD RESTRAINT ADJUSTMENT
The second row seats are equipped with
adjustable and removable head restraints.
To raise the head restraint, pull upward on the
h e

ad restraint. To lower the head restraint,
push the adjustment button located on the
base of the head restraint, and push downward
on the head restraint.
Rear Head Restraint

WARNING!

All occupants, including the driver, should
not operate a vehicle or sit in a vehicle’s seat
until the head restraints are placed in their
proper positions in order to minimize the risk
of neck injury in the event of a collision.

Do not place items over the top of the
Active Head Restraint, such as coats, seat
covers or portable DVD players. These
items may interfere with the operation of
the Active Head Restraint in the event of a
collision and could result in serious injury or
death.

Active Head Restraints may be deployed if they
are struck by an object such as a hand, foot or
loose cargo. To avoid accidental deployment of
the Active Head Restraint ensure that all cargo
is secured, as loose cargo could contact the
Active Head Restraint during sudden stops.
Failure to follow this warning could cause
personal injury if the Active Head Restraint is
deployed.

WARNING!
(Continued)
1 — Release Button
2 — Adjustment Button
WARNING!
A loose head restraint thrown forward in a
collision or hard stop could cause serious
injury or death to occupants of the vehicle.
Always securely stow removed head
restraints in a location outside the occupant
compartment.

STARTING AND OPERATING 167
Transmission Limp Home Mode
Transmission function is monitored
electronically for abnormal conditions. If a
condition is detected that could result in
transmission damage, Transmission Limp
Home Mode is activated. In this mode, the
transmission remains in SECOND gear
regardless of which forward gear is selected.
PARK, REVERSE, and NEUTRAL will continue to
operate. The Malfunction Indicator Light (MIL)
may be illuminated. Limp Home Mode allows
the vehicle to be driven to an authorized dealer
for service without damaging the transmission.
In the event of a momentary problem, the
tr

ansmission can be reset to regain all forward
gears by performing the following steps:

1. S top the vehicle.

2
. S hift the transmission into PARK.
3
. T urn the ignition OFF.
4
. W ait approximately 10 seconds.
5
. R estart the engine.

6
. S hift into the desired gear range. If the
p
roblem is no longer detected, the
transmission will return to normal operation.
NOTE:

Even if the transmission can be reset, we
r e

commend that you visit an authorized dealer
at your earliest possible convenience. An autho -
rized dealer has diagnostic equipment to
a s

sess the condition of your transmission.
If the transmission cannot be reset, authorized
d e

aler service is required.
Overdrive Operation
The automatic transmission includes an
electronically controlled Overdrive (top gear).
The transmission will automatically shift into
Overdrive if the following conditions are
present:
The gear selector is in the DRIVE position.
The transmission fluid has reached an
adequate temperature.
The engine coolant has reached an adequate
temperature.
The vehicle speed is sufficiently high.
The driver is not heavily pressing the acceler -
ator.
Torque Converter Clutch
A feature designed to improve fuel economy
has been included in the automatic
transmission on your vehicle. A clutch within the
torque converter engages automatically at
calibrated speeds. This may result in a slightly
different feeling or response during normal
operation in the upper gears. When the vehicle
speed drops or during some accelerations, the
clutch automatically disengages.
NOTE:
The torque converter clutch will not engage until
t h

e transmission fluid and engine coolant are
warm (usually after 1 to 3 miles [2 to 5 km] of
d r

iving). Because the engine speed is higher
when the torque converter clutch is not
engaged, it may seem as if the transmission is
not shifting into Overdrive when cold. This is
normal. Using the AutoStick shift control, when
the transmission is sufficiently warm, will
demonstrate that the transmission is able to
shift into and out of Overdrive.
5

216
SERVICING AND MAINTENANCE
SCHEDULED SERVICING
Your vehicle is equipped with an automatic
oil change indicator system. The oil change
i n

dicator system will remind you that it is time to
take your vehicle in for scheduled maintenance.

Based on engine operation conditions, the
oil change indicator message will illuminate.
This means that service is required for your
v e

hicle. Operating conditions such as frequent
short-trips, trailer tow, extremely hot or cold
ambient temperatures, and E-85 fuel usage will
influence when the “Change Oil” or “Oil Change
Required” message is displayed. Severe
operating conditions can cause the change oil
message to illuminate as early as 3,500 miles
(5,600 km) since last reset. Have your vehicle
s e

rviced as soon as possible, within the next
500 miles (805 km).
An authorized dealer will reset the oil change
i
n

dicator message after completing the
scheduled oil change. If a scheduled oil change
is performed by someone other than an
authorized dealer, the message can be reset
by referring to the steps described under
“ I

nstrument Cluster Display” in “Getting To
Know Your Instrument Panel” for further
information.
NOTE:
Under no circumstances should oil change
i n

tervals exceed 10,000 miles (16,000 km),
1 2

months or 350 hours of engine run time,
w h

ichever comes first. The 350 hours of engine
run or idle time is generally only a concern for
fleet customers.
Severe Duty All Models
Change engine oil at 4,000 miles (6,500 km) or
3 5

0 hours of engine run time if the vehicle is
operated in a dusty and off road environment or
is operated predominately at idle or only very
low engine RPM. This type of vehicle use is
considered Severe Duty. Once A Month Or Before A Long Trip:
Check engine oil level.
Check windshield washer fluid level.
Check tire pressure and look for unusual
wear or damage. Rotate tires at the first sign
of irregular wear, even if it occurs before the
oil indicator system turns on.
Check the fluid levels of the coolant reservoir,
brake master cylinder, power steering, and
transmission (4-speed only) and fill as
needed.
Check function of all interior and exterior
lights.

MULTIMEDIA 289

The Audio Menu shows the following options
for you to customize your audio settings.

Equalizer
Press the Equalizer button to adjust the
Bass, Mid and Treble. Use the + or –
buttons to adjust the equalizer to your
desired settings. Press the Back Arrow
button when done.
Balance/Fade
Press the Balance/Fade button to adjust
the sound from the speakers. Use the
arrow button to adjust the sound level
from the front and rear or right and left
side speakers. Press the Center C button
to reset the balance and fade to the
factory setting. Press the Back Arrow
button when done.
Speed Adjusted Volume
Press the Speed Adjusted Volume button
to select between OFF, 1, 2 or 3. This will
decrease the radio volume relative to a
decrease in vehicle speed. Press the
Back Arrow button when done.

3. P ress the Exit button to exit from the Audio
M
enu.

SiriusXM® Satellite Radio Mode — If
Equipped
SiriusXM® services require a subscription, sold
separately after the 12-month trial period
included with the new vehicle purchase. If you
decide to continue your service at the end of
your trial subscription, the plan you choose will
automatically renew and bill at then-current
rates until you call SiriusXM® at
1-866-635-2349 to cancel.
See SiriusXM® Customer Agreement for
c o

mplete terms at www.siriusxm.com for US
residents, and www.siriusxm.ca for Canadian
residents. All fees and programming subject to
c h

ange. Our satellite service is available only to
those at least 18 and older in the 48 contiguous
USA and D.C. Our Sirius satellite service is also
available in PR (with coverage limitations). Our
Internet radio service is available throughout
our satellite service area and in AK and HI.
© 2020 SiriusXM® Radio Inc. SiriusXM® and
al
l related marks and logos are trademarks of
SiriusXM® Radio Inc.
This functionality is only available for radios
e q

uipped with a Satellite receiver. To receive
satellite radio, the vehicle needs to be outside
with a clear view to the sky. If the screen shows Acquiring Signal, you might
h
a

ve to change the vehicle’s position to receive
a signal. In most cases, the satellite radio does
not receive a signal in underground parking
garages or tunnels.
No Subscription
Radios equipped with a Satellite receiver,
r e

quire a subscription to the SiriusXM® Service.
When the radio does not have the necessary
subscription, the radio is able to receive the
preview channel only.
Acquiring SiriusXM® Subscription
To activate the SiriusXM® subscription, call the
t o

ll free number on the SiriusXM® Settings. You
will need to provide the Sirius ID (ESN) located
on your vehicle's screen.
The satellite mode is activated by pressing the
A M

/SAT button on the touchscreen located
at the bottom of the radio screen. Press the
AM/SAT button on the touchscreen and then
p r

ess the SAT button on the touchscreen.9

MULTIMEDIA 299
A maximum of 2,000 entries per phone will
be downloaded and updated every time a
phone is connected to the Uconnect Phone.

Depending on the maximum number of entries
downloaded, there may be a short delay
before the latest downloaded names can be
used. Until then, if available, the previously
downloaded phonebook is available for use.

Only the phonebook of the currently
connected mobile phone is accessible.
This downloaded phonebook cannot be
edited or deleted on the Uconnect Phone.
These can only be edited on the mobile
phone. The changes are transferred and
updated to Uconnect Phone on the next
phone connection.
Emergency And Towing Assistance
The 911/Help numbers can only be altered.
Th
ese can not be deleted or the names can not
be changed. To change the 911/Help number, follow these
s
t

eps:

1. P ress the Phonebook button on the
t
ouchscreen from the Phone main screen.

2. P ress the 911/Help button on the
t
ouchscreen. Press the appropriate listing
to alter, Emergency for example.
3. O nce Emergency is pressed, the Edit button
o
n the touchscreen appears. Press the Edit
button on the touchscreen and you will be
given the choice to Edit Number or Reset to
Default.
4. F ollow the on-screen prompts to complete
t
he task.
Phone Call Features
The following features can be accessed through
the Uconnect Phone if the feature(s) are
available on your mobile service plan.
For example, if your mobile service plan
p r

ovides three-way calling, this feature can
be accessed through the Uconnect Phone.
C h

eck with your mobile service provider for the
features that you have. Ways To Initiate A Phone Call
Listed below are all the ways you can initiate a
p
h

one call with Uconnect Phone.
Redial
Dial by pressing in the number
Voice Commands (Dial by Saying a Number,
Call by Saying a Phonebook Name, Redial, or
Call Back)
Mobile Phonebook
Recent Call Log
NOTE:
All of the above operations except Redial can be
do
ne with one call or less active.
Dial By Saying A Number

1. P ush the Phone
button to begin.

2. A fter the “Listening” prompt and the
f
ollowing beep, say “Dial 248-555-1212.”
3. T he Uconnect Phone will dial
2
48-555-1212.
9

310 MULTIMEDIA
Scrolling Preset List

Preset List

Once in the Browse Presets screen, you can
s c

roll the Preset List by rotation of the Tune
Knob, or by pressing the Up and Down arrow
buttons on the touchscreen, located on the right
of the touchscreen.
Preset Selection From List
A Preset can be selected by pressing the listed
“ P

resets”, or by pushing the ENTER/BROWSE
button on the TUNE/SCROLL knob to select the
currently highlighted Preset.
When selected, the radio tunes to the station
s t

ored in the Presets and returns to the main
radio screen. Deleting Presets
A Preset can be deleted in the Presets Browse
sc

reen by pressing the Trash Can icon for the
corresponding Preset.
Return to Main Radio Screen
You can return to the Main Radio Screen, by
p r

essing the X button on the touchscreen when
in the Browse Presets screen.
SiriusXM® Satellite Radio Mode — If
Equipped

SiriusXM® Radio

SiriusXM® Satellite Radio uses direct
s a

tellite-to-receiver broadcasting technology to
provide clear, coast-to-coast radio content.
SiriusXM® is a subscription based service. SiriusXM® Premier has over 160 channels. Get
e
v

ery channel available on your satellite radio,
and enjoy all you want, all in one place. Hear
commercial-free music plus sports, news, talk
and entertainment.
Get all the premium programming, including
Ho
ward Stern, every NFL® game, Oprah Radio,
every MLB® and NHL® game, every NASCAR®
race, Martha Stewart and more. And get 20+
extra channels, including SiriusXM® Latino,
offering 20 channels of commercial-free music,
news, talk, comedy, sports and more dedicated
to Spanish language programming.

SiriusXM® services require subscriptions, sold
s e

parately after the 12-month trial included with the
new vehicle purchase. If you decide to continue your
service at the end of your trial subscription, the plan
you choose will automatically renew and bill at
then-current rates until you call SiriusXM® at
866-635-2349 to cancel. See SiriusXM® Customer
Agreement for complete terms for US residents at

www.siriusxm.com
, and for Canadian residents

at
www.siriusxm.ca
. All fees and programming
subject to change. Our satellite service is available
o n

ly to those at least 18 and older in the
48 contiguous USA and D.C. Our Sirius satellite
s e

rvice is also available in PR (with coverage

MULTIMEDIA 311

limitations). Our Internet radio service is available
throughout our satellite service area and in AK and
HI. © 2020 SiriusXM® Radio Inc. Sirius, XM and all
related marks and logos are trademarks of
SiriusXM® Radio Inc.

This functionality is only available for radios
eq

uipped with a Satellite receiver. To receive
satellite radio, the vehicle needs to be outside
with a clear view to the sky.
If the screen shows Acquiring Signal, you might
h a

ve to change the vehicle’s position to receive
a signal. In most cases, the satellite radio does
not receive a signal in underground parking
garages or tunnels.
No Subscription
Radios equipped with a Satellite receiver
r e

quire a subscription to the SiriusXM® Service.
When the Radio does not have the necessary
subscription, the Radio is able to receive the
Preview channel only.
Acquiring SiriusXM® Subscription
To activate the SiriusXM® Satellite Radio
s u

bscription, call 800-643-2112 (USA
residents) or 888-534-7474 (Canadian
Residents). You will need to provide the Sirius ID (ESN) located at the bottom of the Channel 0
screen.
The SiriusXM® Satellite Mode is activated by a
pr

ess of the SAT button on the touchscreen.
When in SiriusXM® Satellite mode:
The SAT button is highlighted.
The SiriusXM® Presets are displayed at the
top of the screen.
The Genre is displayed below the Presets
Bar.
The SiriusXM® Channel Number is displayed
in the center.
The Program Information is displayed at the
bottom of the Channel Number.
The SiriusXM® function buttons are
displayed below the Program Information.
Tuning is done by operating the Tune Knob or by
D i

rect Tune, similar to other Radio Bands, see
Presets, browse, Tune Knob, and Direct Tune.
In addition to the tuning Operation functions
c o

mmon to all Radio modes, the replay, Traffic/
Weather Jump, and Fav button functions are
available in SiriusXM® Mode. Replay
The replay function provides a means to store
a
n

d replay up to 22 minutes of music audio and
4 8

minutes of talk radio. Once the channel is
s w

itched, content in replay memory is lost.
Press the Replay button. The Play/Pause,
R e

wind/Forward and Live buttons will display at
the top of the screen, along with the replay time.
You can exit by pressing the Replay button any
t i

me during the Replay mode.
Play/Pause
Press the Pause/Play buttons to pause playing
of
the content at any time that the content is
playing live or rewound content. Play can be
resumed again by pressing the Pause/Play
button.
Rewind
Press the RW button to rewind the content in
s t

eps of five seconds. Pressing the RW button
for more than two seconds rewinds the content.
The Radio begins playing the content when the
RW button is released.
9

332 MULTIMEDIA
4. Press the + next to appropriate Favorite that
is to be altered.

Emergency And Breakdown Assistance

5. T he Options pop-up will appear and you can
c
hoose between editing the number or
resetting the number to default.
Phone Call Features
The following features can be accessed through
the Uconnect Phone if the feature(s) are
available and supported by Bluetooth® on your
mobile service plan. For example, if your mobile
service plan provides three-way calling, this
feature can be accessed through the Uconnect
Phone. Check with your mobile service provider
for the features that you have. Ways To Initiate A Phone Call
Listed below are all the ways you can initiate a
p
h

one call with Uconnect Phone.
Redial
Dial by pressing in the number
Voice Commands (Dial by Saying a Name,
Call by Saying a Phonebook Name, Redial or
Call Back)
Favorites
Mobile Phonebook
Recent Call Log
SMS Message Viewer
Dial By Saying A Number

1. P ush the Phone
button to begin.

2. A fter the “Listening” prompt and the
f
ollowing beep, say “Dial 248-555-1212.”
3. T he Uconnect Phone will dial the number
2
48-555-1212. Call By Saying A Phonebook Name

1. P
ush the VR button on your steering wheel
t
o begin.

2. A fter the “Listening” prompt and the
f
ollowing beep, say “Call John Doe Mobile.”
3. T he Uconnect Phone will dial the number
a
ssociated with John Doe, or if there are
multiple numbers it will ask which number
you want to call for John Doe.
Call Controls
The touchscreen allows you to control the
f o

llowing call features:
Answer
End
Ignore
Hold/unhold
Mute/unmute
Transfer the call to/from the phone
Swap two active calls
Join two active calls together