2020 DODGE GRAND CARAVAN phone

WARNING: Operating, servicing and maintaining a passenger vehicle or off-highway \
motor vehicle can expose you to
chemicals including engine exhaust, carbon monoxide, phthalates, and lea\
d, which are known to the State of California to
cause cancer and birth defects or other reproductive harm. To minimize exposure, avoid breathing exhaust, do not idle the
engine except as necessary, service your vehicle in a well-ventilated area and wear gloves or wash\
your hands frequently
when servicing your vehicle. For more information go to
www.P65Warnings.ca.gov/passenger-vehicle.
This Owner’s Manual illustrates and describes the operation of features and equipme\
nt that are either standard or optional on this vehicle. This manual may also include
a description of features and equipment that are no longer available or \
were not ordered on this vehicle. Please disregard any features and equipment described in this
manual that are not on this vehicle. FCA US LLC reserves the right to make changes in design and specificat\
ions, and/or make additions to or improvements to its
products without imposing any obligation upon itself to install them on \
products previously manufactured.
With respect to any vehicles sold in Canada, the name FCA US LLC shall b\
e deemed to be deleted and the name FCA Canada Inc. used in substitution therefore.
If you are the first registered retail owner of your vehicle, you may \
obtain a complimentary printed copy of the Warranty Booklet by calling 1-800-423-6343 (U.S.) or
1-800-387-1143 (Canada) or by contacting your dealer.
This Owner’s Manual is intended to familiarize you with the important features of y\
our vehicle. Your most up-to-date Owner’s Manual, Navigation/Uconnect manuals and
Warranty Booklet can be found by visiting the website on the back cover. U.S. residents can purchase replacement kits by visiting www.techauthority.com and Canadian
residents can purchase replacement kits by calling 1-800-387-1143.The driver’s primary responsibility is the safe operation of the vehicle. Driving w\
hile distracted can result in loss of vehicle control, resulting in an accident and
personal injury. FCA US LLC strongly recommends that the driver use extreme caution whe\
n using any device or feature that may take their attention off the road.
Use of any electrical devices, such as cellular telephones, computers, p\
ortable radios, vehicle navigation or other devices, by the driver while the vehicle is moving
is dangerous and could lead to a serious accident. Texting while driving is also dangerous and should never be done while th\
e vehicle is moving. If you find yourself
unable to devote your full attention to vehicle operation, pull off the \
road to a safe location and stop your vehicle. Some states or provinces prohibit the use of
cellular telephones or texting while driving. It is always the driver’\
s responsibility to comply with all local laws.
This Owner’s Manual has been prepared to help you get acquainted with your new Dodg\
e brand vehicle and to provide a convenient reference source
for common questions.
Not all features shown in this manual may apply to your vehicle. For add\
itional information, visit www.mopar.com (U.S.), www.mopar.ca (Canada) or your local
Dodge brand dealer.
Drunk driving is one of the most frequent causes of accidents. Your driving ability can be seriously impaired with blood alcohol levels
far below the legal minimum. If you are drinking, don’t drive. Ride with a designated non-drinking driver, call a cab, a friend or use
public transportation.
DRIVING AND ALCOHOL
Driving after drinking can lead to an accident. Your perceptions are less sharp, your reflexes are slower and your judg\
ment is impaired
when you have been drinking. Never drink and then drive.
WARNING!

5
SERVICING AND MAINTENANCE
SCHEDULED SERVICING .................................. 226Maintenance Plan......................................227
ENGINE COMPARTMENT .................................. 231
Engine Compartment — 3.6L ....................231
Checking Oil Level......................................232
Adding Washer Fluid .................................232
Maintenance-Free Battery .......................232
Pressure Washing ......................................233
DEALER SERVICE .............................................. 233
Engine Oil .................................................. 233Engine Oil Filter ..........................................234Engine Air Cleaner Filter ...........................235
Air Conditioner Maintenance ...................235Accessory Drive Belt Inspection................236Body Lubrication ........................................237
Windshield Wiper Blades ..........................238
Exhaust System ........................................238
Cooling System ..........................................239Brake System ............................................242
Automatic Transmission ............................243
RAISING THE VEHICLE ...................................... 244
TIRES ................................................................... 245
Tire Safety Information .............................245Tires — General Information .....................252Tire Types ...................................................256
Spare Tires — If Equipped .........................257
Wheel And Wheel Trim Care ....................259
Tire Chains and Traction Devices ............260
Tire Rotation Recommendations .............261 DEPARTMENT OF TRANSPORTATION
UNIFORM TIRE QUALITY GRADES .................. 261
Treadwear .................................................. 261
Traction Grades ......................................... 261
Temperature Grades ................................. 262
VEHICLE STORAGE .............................................262
BODYWORK ........................................................ 262
Protection From Atmospheric Agents....... 262
Body And Underbody Maintenance .......... 263Preserving The Bodywork .......................... 263
INTERIORS ......................................................... 264
Seats And Fabric Parts .............................. 264
Plastic And Coated Parts ........................... 264
Glass Surfaces .......................................... 265Cleaning The Instrument Panel
Cupholders ................................................. 265
TECHNICAL SPECIFICATIONS
IDENTIFICATION DATA .......................................266
Vehicle Identification Number .................. 266
BRAKE SYSTEM .................................................. 266
WHEEL AND TIRE TORQUE
SPECIFICATIONS ................................................ 266
Torque Specifications ................................ 266
FUEL REQUIREMENTS ......................................267
3.6L Engine ................................................ 267
Reformulated Gasoline ............................ 268
Materials Added To Fuel ........................... 268
Gasoline/Oxygenate Blends ..................... 268 Do Not Use E-85 In Non-Flex Fuel
Vehicles ...................................................... 269 CNG And LP Fuel System
Modifications ............................................. 269 MMT In Gasoline........................................ 269
Fuel System Cautions................................ 270
Carbon Monoxide Warnings...................... 270
FLUID CAPACITIES ............................................ 271
FLUIDS AND LUBRICANTS ................................ 272
Engine ........................................................ 272
Chassis ....................................................... 274
MULTIMEDIA
CYBERSECURITY ............................................... 275
SAFETY AND GENERAL INFORMATION .......... 276Safety Guidelines....................................... 276
RADIO 430/430 NAV........................................ 277
General Handling....................................... 277
Getting Started .......................................... 279
Radio Mode ................................................ 281
Media Mode ............................................... 286
Remote Devices......................................... 299Uconnect Phone— If Equipped ................. 304
Navigation — If Equipped .......................... 317
STEERING WHEEL AUDIO CONTROLS — IF
EQUIPPED .......................................................... 340
Radio Operation......................................... 340CD Player.................................................... 340

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6
USB/MP3 CONTROL — IF EQUIPPED .............. 340 Connecting The External USB Device .......341
Using This Feature ..................................... 341Controlling The External USB Device
Using Radio Buttons ..................................341 Play Mode...................................................341
List Or Browse Mode .................................342
Bluetooth® Streaming Audio (BTSA) .......343
UCONNECT MULTIMEDIA — VIDEO
ENTERTAINMENT SYSTEM (VES)
— IF EQUIPPED ................................................... 344
Getting Started........................................... 344
Play Video Games ......................................344
Play A DVD Using The Touchscreen
Radio...........................................................346 Play A DVD Using The VES Player
— If Equipped .............................................347 VES Remote Control — If Equipped ..........348
Remote Control Storage ............................349
Locking The Remote Control .....................349 Replacing The Remote Control
Batteries ..................................................... 349 Headphones Operation ............................. 350Controls ...................................................... 350
Replacing The Headphone Batteries ....... 350
Accessibility — If Equipped ........................ 350
Stereo Headphone Lifetime Limited
Warranty ..................................................... 351 System Information ................................... 351
RADIO OPERATION AND MOBILE PHONES .... 359
Regulatory And Safety Information........... 359
VOICE RECOGNITION QUICK TIPS
— IF EQUIPPED .................................................. 360
Voice Command System Operation ......... 360
Commands ................................................ 361
Voice Training ........................................... 363
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE
FOR YOUR VEHICLE .......................................... 364Prepare For The Appointment .................. 364Prepare A List............................................. 364
Be Reasonable With Requests ................. 364
IF YOU NEED ASSISTANCE .............................. 364
FCA US LLC Customer Center ................... 365
FCA Canada Inc. Customer Center ........... 365
In Mexico Contact ...................................... 365
Puerto Rico And U.S. Virgin Islands .......... 365Customer Assistance For The Hearing
Or Speech Impaired (TDD/TTY) ................ 365 Service Contract ....................................... 365
WARRANTY INFORMATION .............................. 366
MOPAR PARTS................................................... 366
REPORTING SAFETY DEFECTS ........................ 366
In The 50 United States And
Washington, D.C. ....................................... 366 In Canada ................................................... 366
PUBLICATION ORDER FORMS ........................ 367

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9GETTING TO KNOW YOUR VEHICLE
KEYS
Key Fobs
Your vehicle uses a keyless ignition system. This
system consists of a Remote Keyless Entry
(RKE) key fob and a Wireless Ignition Node
(WIN) with integral ignition. You can insert the
key fob into the ignition switch with either side
up. It also contains an emergency key, which
stores in the rear of the key fob.
NOTE:
The key fob may not be found if it is located next
to a mobile phone, laptop or other electronic
device; these devices may block the key fob’s
wireless signal.
The emergency key allows for entry into the
vehicle should the battery in the vehicle or the
key fob become depleted. You can keep the
emergency key with you when valet parking.
To remove the emergency key, slide the
mechanical latch at the top of the key fob
sideways with your thumb and then pull the key
out with your other hand.
NOTE:
When using the emergency key to gain access
to your vehicle, be aware that the security alarm
may be triggered. Insert the key into the ignition
and place the ignition in the ON/RUN position to
disarm the security system.

Key Fob Emergency Key Removal

To Unlock The Doors And Liftgate
Push and release the unlock button on the key
fob once to unlock the doors. Push and release
the unlock button a second time within five
seconds to unlock the liftgate. The turn signal
lights will flash to acknowledge the unlock
signal.
To Lock The Doors And Liftgate
Push and release the lock button on the key fob
once to lock the doors. The turn signal lights will
flash to acknowledge the lock signal.
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GETTING TO KNOW YOUR VEHICLE77
Power Inverter — If Equipped
A 115 Volt, 150 Watt inverter outlet converts DC
current to AC current, and is located on the left
rear trim panel immediately behind the second
row left passenger seat.

Power Inverter Outlet

The power inverter switch is located on the
instrument panel below the climate controls.
To turn on the power outlet, push the switch
once. Push the switch a second time to turn the
power outlet off.
This outlet can power cellular phones,
electronics and other low power devices
requiring power up to 150 Watts. Certain
high-end video game consoles exceed this
power limit, as will most power tools. The power inverter is designed with built-in
overload protection. If the power rating of
150 Watts is exceeded, the power inverter
shuts down. Once the electrical device has
been removed from the outlet, the inverter
should automatically reset. If the power rating
exceeds approximately 170 Watts, the power
inverter may have to be reset manually. To reset
the inverter manually push the power inverter
button off and on. To avoid overloading the
circuit, check the power ratings on electrical
devices prior to using the inverter.CAUTION!
Many accessories that can be plugged in
draw power from the vehicle's battery, even
when not in use (i.e., cellular phones, etc.).
Eventually, if plugged in long enough, the
vehicle's battery will discharge sufficiently
to degrade battery life and/or prevent the
engine from starting.
Accessories that draw higher power (i.e.,
coolers, vacuum cleaners, lights, etc.), will
degrade the battery even more quickly.
Only use these intermittently and with
greater caution.
After the use of high power draw accesso
-
ries, or long periods of the vehicle not being
started (with accessories still plugged in),
the vehicle must be driven a sufficient
length of time to allow the alternator to
recharge the vehicle's battery.
Power outlets are designed for accessory
plugs only. Do not hang any type of acces -
sory or accessory bracket from the plug.
Improper use of the power outlet can cause
damage.
WARNING!
To avoid serious injury or death:
Do not insert any objects into the
receptacles.
Do not touch with wet hands.
Close the lid when not in use.
If this outlet is mishandled, it may cause an
electric shock and failure.
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GETTING TO KNOW YOUR INSTRUMENT PANEL89
Automatic Compass Calibration
This compass is self-calibrating, which
eliminates the need to set the compass
manually. When the vehicle is new, the
compass may appear erratic, and the
instrument cluster display will display “CAL”
until the compass is calibrated. You may also
calibrate the compass by completing one or
more 360–degree turns (in an area free from
large metal or metallic objects) until the “CAL”
message displayed in the instrument cluster
display turns off. The compass will now function
normally.
NOTE:
A good calibration requires a level surface and
an environment free from large metallic objects
such as buildings, bridges, underground cables,
railroad tracks, etc.
Manual Compass Calibration
If the compass appears erratic and the CAL
indicator does not appear in the instrument
cluster display, you must put the compass into
the Calibration Mode manually, as follows:
1. Turn ON the ignition switch.

2. Push and release the
up or down arrow
button until the System Setup
(Customer-Programmable Features) menu
is reached, then push and release the right
arrow button.
3. Push and release the down button until
“Calibrate Compass” is displayed in the
instrument cluster display then push and
release the right button.
4. Push and release the right button to start
the calibration. The “CAL” indicator will be
displayed in the instrument cluster display.
5. Complete one or more 360–degree turns (in an area free from large metal or metallic
objects) until the “CAL” indicator turns off.
The compass will now function normally.
Compass Variance
Compass Variance is the difference between
Magnetic North and Geographic North. To
compensate for the differences the variance
should be set for the zone where the vehicle is
driven, per the zone map. Once properly set, the
compass will automatically compensate for the differences, and provide the most accurate
compass heading. For the most accurate
compass performance, the compass must be
set using the following steps.
NOTE:
Keep magnetic materials away from the top of
the instrument panel, such as iPod's, Mobile
Phones, Laptops and Radar Detectors. This is
where the compass module is located, and it
can cause interference with the compass
sensor, and it may give false readings.

Compass Variance Map

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92GETTING TO KNOW YOUR INSTRUMENT PANEL
Headlamp Off Delay
When this feature is selected, the driver can
choose to have the headlights remain on for
0, 30, 60, or 90 seconds when exiting the
vehicle. To make your selection, scroll up or
down until the preferred setting is highlighted,
then push and release the right arrow button
until a check-mark appears next to the setting,
showing that the setting has been selected.
Headlamps With Wipers
(Available With Auto Headlights Only)
When ON is selected, and the headlight switch
is in the AUTO position, the headlights will turn
on approximately 10 seconds after the wipers
are turned on. The headlights will also turn off
when the wipers are turned off if they were
turned on by this feature. To make your
selection, push and release the right arrow
button until a check-mark appears next to the
setting, showing that the setting has been
selected.
NOTE:
Turning the headlights on during the daytime
causes the instrument panel lights to dim. To
increase the brightness, refer to “Interior
Lights” in “Getting To Know Your Vehicle.” Intermittent Wiper Options — If Equipped
When ON is selected, the system will automat
-
ically activate the windshield wipers if it senses
moisture on the windshield. To make your
selection, push and release the right arrow
button until a check-mark appears next to the
feature showing the system has been activated
or the check-mark is removed showing the
system has been deactivated. When the system
is deactivated, the system reverts to the
standard intermittent wiper operation.
Key-Off Power Delay
When this feature is selected, the power
window switches, radio, Uconnect phone
(if equipped), DVD video system (if equipped),
power sunroof (if equipped), and power outlets
will remain active for up to 10 minutes after the
ignition switch is turned OFF. Opening either
front vehicle door will cancel this feature. To
make your selection, scroll up or down until the
preferred setting is highlighted, then push and
release the right arrow button until a
check-mark appears next to the setting,
showing that the setting has been selected. Illuminated Approach
When this feature is selected, the headlights
will activate and remain on for up to 90 seconds
when the doors are unlocked with the key fob.
To make your selection, scroll
up or down until
the preferred setting is highlighted, then push
and release the right arrow button until a
check-mark appears next to the setting,
showing that the setting has been selected.
Hill Start Assist (HSA) — If Equipped
When on is selected, the HSA system is active.
Refer to “Electronic Brake Control System” in
“Safety” for system function and operating
information. To make your selection, push and
release the right arrow button until “ON” or
“OFF” appears.
Flashers With Sliding Door
When this feature is selected, the signal lamps
activate when power or manual sliding doors
are in operation, signaling other drivers that
someone may be exiting or entering the vehicle.
To make your selection, push and release the
right arrow button until a check-mark appears
next to the feature showing the system has
been activated or the check-mark is removed,
showing the system has been deactivated.

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275MULTIMEDIA
CYBERSECURITY
Your vehicle may be a connected vehicle and
may be equipped with both wired and wireless
networks. These networks allow your vehicle to
send and receive information. This information
allows systems and features in your vehicle to
function properly.
Your vehicle may be equipped with certain
security features to reduce the risk of
unauthorized and unlawful access to vehicle
systems and wireless communications. Vehicle
software technology continues to evolve over
time and FCA US LLC, working with its suppliers,
evaluates and takes appropriate steps as
needed. Similar to a computer or other devices,
your vehicle may require software updates to
improve the usability and performance of your
systems or to reduce the potential risk of
unauthorized and unlawful access to your
vehicle systems.
The risk of unauthorized and unlawful access to
your vehicle systems may still exist, even if the
most recent version of vehicle software (such as
Uconnect software) is installed.
NOTE:FCA or your dealer may contact you directly
regarding software updates.
To help further improve vehicle security and
minimize the potential risk of a security
breach, vehicle owners should:
Routinely check
www.driveu-
connect.com/support/
software-update.html (US Residents) or
www.driveuconnect.ca (Canadian
Residents) to learn about available
Uconnect software updates.
Only connect and use trusted media
devices (e.g. personal mobile phones,
USBs, CDs).
Privacy of any wireless and wired communi -
cations cannot be assured. Third parties may
unlawfully intercept information and private
communications without your consent. For
further information, refer to “Onboard
Diagnostic System (OBD II) Cybersecurity” in
“Getting To Know Your Instrument Panel”.
WARNING!
It is not possible to know or to predict all of
the possible outcomes if your vehicle’s
systems are breached. It may be possible
that vehicle systems, including safety
related systems, could be impaired or a
loss of vehicle control could occur that may
result in an accident involving serious injury
or death.
ONLY insert media (e.g., USB, SD card, or
CD) into your vehicle if it came from a
trusted source. Media of unknown origin
could possibly contain malicious software,
and if installed in your vehicle, it may
increase the possibility for vehicle systems
to be breached.
As always, if you experience unusual
vehicle behavior, take your vehicle to your
nearest authorized dealer immediately.9

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