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When prompted, enter the number designa -
tion (e.g., “Home,” “Work,” “Mobile,” or
“Other”). This will allow you to store multiple
numbers for each phonebook entry, if
desired.
When prompted, recite the phone number for
the phonebook entry that you are adding.
After you are finished adding an entry into the
phonebook, you will be given the opportunity to
add more phone numbers to the current entry
or to return to the main menu.
The Uconnect Phone will allow you to enter up to
32 names in the phonebook with each name
having up to four associated phone numbers
and designations. Each language has a
separate 32-name phonebook accessible only
in that language. In addition, if equipped and
supported by your phone, Uconnect Phone
automatically downloads your mobile phone’s
phonebook.
Edit Uconnect Phonebook Entries
Push the Phone button to begin.
After the “Ready” prompt and the following
beep, say “Phonebook Edit.”
You will then be asked for the name of the
phonebook entry that you wish to edit.
Next, choose the number designation (home,
work, mobile, or other) that you wish to edit.
When prompted, recite the new phone
number for the phonebook entry that you are
editing.
After you are finished editing an entry in the
phonebook, you will be given the opportunity to
edit another entry in the phonebook, call the
number you just edited, or return to the main
menu.
NOTE:
Editing names in the phonebook is recom -
mended when the vehicle is not in motion.
Automatic downloaded phonebook entries
cannot be deleted or edited.
“Phonebook Edit” can be used to add another
phone number to a name entry that already
exists in the phonebook. For example, the entry
John Doe may have a mobile and a home
number, but you can add “John Doe's” work
number later using the “Phonebook Edit”
feature.
Delete Uconnect Phonebook Entry
NOTE:
Editing phonebook entries is recommended
when the vehicle is not in motion.
To delete a Uconnect phonebook entry using
Voice Commands:

1. Push the Phone button to begin.

2. After the “Ready” prompt and the following beep, say “Phonebook Delete.”
3. After you enter the Phonebook Delete menu, you will then be asked for the name
of the entry that you wish to delete. You can
either say the name of a phonebook entry
that you wish to delete, or you can say “List
Names” to hear a list of the entries in the
phonebook from which you choose. To
select one of the entries from the list, push
the Voice Command button while the
Uconnect Phone is playing the desired entry
and say “Delete.”

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4. After you enter the name, the Uconnect
Phone will ask you which designation you
wish to delete: home, work, mobile, other, or
all. Say the designation you wish to delete.
Note that only the phonebook entry in the
current language is deleted.
NOTE:
Automatic downloaded phonebook entries
cannot be deleted or edited.
Delete/Erase “All” Uconnect Phonebook
Entries
NOTE:
ONLY the phonebook in the current language
is deleted.
Automatic downloaded phonebook entries
cannot be deleted or edited. To delete or erase all Uconnect phonebook
entries using Voice Command:

1. Push the Phone button to begin.

2. After the “Ready” prompt and the following
beep, say “Phonebook Erase All.”
The Uconnect Phone will ask you to verify
that you wish to delete all the entries
from the phonebook.
3. After confirmation, the phonebook entries will be deleted.
List All Names In The Uconnect Phonebook
Push the Phone button to begin.
After the “Ready” prompt and the following
beep, say “Phonebook List Names.”
The Uconnect Phone will play the names of
all the phonebook entries, including the
downloaded phonebook entries, if available.
To call one of the names in the list, push the
Voice Recognition button during the
playing of the desired name, and say “Call.” NOTE:
The user can also exercise “Edit” or “Delete”
operations at this point.
The Uconnect Phone will then prompt you as
to the number designation you wish to call.
The selected number will be dialed.
Phone Call Features
The following features can be accessed through
the Uconnect Phone if the feature(s) are
available on your mobile service plan. For
example, if your mobile service plan provides
three-way calling, this feature can be accessed
through the Uconnect Phone. Check with your
mobile service provider for the features that you
have.
Answer Or Reject An Incoming Call — No Call
Currently In Progress
When you receive a call on your mobile phone,
the Uconnect Phone will interrupt the vehicle
audio system, if on, and will ask if you would like
to answer the call. Push the Phone button to
accept the call. To reject the call, push and hold
the Phone button until you hear a single
beep, indicating that the incoming call was
rejected.
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Answer Or Reject An Incoming Call — Call
Currently In Progress
If a call is currently in progress and you have
another incoming call, you will hear the same
network tones for call waiting that you normally
hear when using your mobile phone. Push the
Phone button to place the current call on
hold and answer the incoming call.
NOTE:
The Uconnect Phone compatible phones in the
market today do not support rejecting an
incoming call when another call is in progress.
Therefore, the user can only answer an
incoming call or ignore it.
Making A Second Call While Current Call Is In
Progress
To make a second call while you are currently on
a call, push the Voice Recognition button
and say “Dial” or “Call” followed by the phone
number or phonebook entry you wish to call.
The first call will be on hold while the second call
is in progress. To go back to the first call, refer
to “Toggling Between Calls” in this section. To
combine two calls, refer to “Conference Call” in
this section. Place/Retrieve A Call From Hold
To put a call on hold, push the Phone button
until you hear a single beep. This indicates that
the call is on hold. To bring the call back from
hold, push and hold the Phone button until
you hear a single beep.
Toggling Between Calls
If two calls are in progress (one active and one
on hold), push the Phone button until you
hear a single beep, indicating that the active
and hold status of the two calls have switched.
Only one call can be placed on hold at a time.
Conference Call
When two calls are in progress (one active and
one on hold):

1. Push and hold the Phone button until
you hear a double beep, indicating that the
two calls have been joined into one
conference call.
Three-Way Calling
To initiate three-way calling, push the Voice
Recognition button while a call is in
progress, and make a second phone call, as
described under “Making a Second Call While
Current Call is in Progress.” After the second
call has established, push and hold the Phone
button until you hear a double beep,
indicating that the two calls have been joined
into one conference call.
Call Termination
To end a call in progress:

1. Momentarily push the Phone button .

Only the active call(s) will be terminated
and if there is a call on hold, it will
become the new active call. If the active
call is terminated by the phone far end, a
call on hold may not become active
automatically. This is cell
phone-dependent.
2. To bring the call back from hold, push and hold the Phone button until you hear a
single beep.

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Redial
To redial the last number called from your
mobile phone using Voice Command:

1. Push the Phone button to begin.

2. After the “Ready” prompt and the following
beep, say “Redial.”
The Uconnect Phone will call the last
number that was dialed from your mobile
phone.
NOTE:
This may not be the last number dialed from the
Uconnect Phone.
Call Continuation
Call continuation is the progression of a phone
call on the Uconnect Phone after the vehicle
ignition has been switched to OFF. Call contin -
uation functionality available on the vehicle can
be any one of three types:

1. After the ignition is switched to OFF, a call can continue on the Uconnect Phone either
until the call ends, or until the vehicle
battery condition dictates cessation of the
call on the Uconnect Phone and transfer of
the call to the mobile phone.
2. After the ignition is cycled to OFF, a call can
continue on the Uconnect Phone for a
certain duration, after which the call is
automatically transferred from the
Uconnect Phone to the mobile phone.
3. An active call is automatically transferred to the mobile phone after the ignition is cycled
to OFF.
Uconnect Phone Features
Language Selection
To change the language that the Uconnect
Phone is using:
Push the Phone button to begin.
After the “Ready” prompt and the following
beep, say the name of the language you wish
to switch to / English, Spanish, or French.
Continue to follow the system prompts to
complete the language selection.
After selecting one of the languages, all
prompts and voice commands will be in that
language. NOTE:
After every Uconnect Phone language change
operation, only the language-specific 32-name
phonebook is usable. The paired phone name is
not language-specific and usable across all
languages.
Emergency Assistance
If you are in an emergency and the mobile
phone is reachable:
Pick up the phone and manually dial the
emergency number for your area.
If the phone is not reachable and the Uconnect
Phone is operational, you may reach the
emergency number as follows:
Push the Phone button to begin.
After the “Ready” prompt and the following
beep, say “Emergency” and the Uconnect
Phone will instruct the paired mobile phone
to call the emergency number.
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NOTE:
The emergency number dialed is based on
the country where the vehicle is purchased
(911 for the US and Canada and 060 for
Mexico). The number dialed may not be appli -
cable with the available mobile service and
area.
If supported, this number may be program -
mable on some systems. To do this, push the
Phone button and say “Setup,” followed
by “Emergency.”
The Uconnect Phone does slightly lower your
chances of successfully making a phone call. Roadside Assistance/Towing Assistance
If you need roadside assistance:
Push the Phone button to begin.
After the “Ready” prompt and the following
beep, say “Towing Assistance”.
NOTE:
You should program the desired Towing
Assistance phone number using the Voice
Command system. To do this, push the Phone
button and say “Setup,” followed by “Towing
Assistance.” When prompted say
1-800-521-2779 for U.S., 1-800-363-4869 for
Canada, 55-14-3454 for Mexico City and
1-800-712-3040 for outside Mexico City in
Mexico.
Paging
To learn how to page, refer to “Working With
Automated Systems.” Paging works properly
except for pagers of certain companies, which
time out a little too soon to work properly with
the Uconnect Phone.
Voice Mail Calling
To learn how to access your voice mail, refer to
“Working With Automated Systems.” Working With Automated Systems
This method is used in instances where one
generally has to press numbers on the mobile
phone keypad while navigating through an
automated telephone system.
You can use your Uconnect Phone to access a
voice mail system or an automated service,
such as a paging service or automated
customer service line. Some services require
immediate response selection. In some
instances, that may be too quick for use of the
Uconnect Phone.
When calling a number with your Uconnect
Phone that normally requires you to enter in a
touch-tone sequence on your mobile phone
keypad, you can push the Voice Recognition
button and say the sequence you wish to
enter, followed by the word “Send.” For
example, if required to enter your PIN followed
with a pound, (3 7 4 6 #), you can push the
Voice Recognition button and say, “3 7 4 6 #
Send.” Saying a number, or sequence of
numbers, followed by “Send,” is also to be used
for navigating through an automated customer
service center menu structure, and to leave a
number on a pager.
WARNING!
To use your Uconnect Phone System in an
emergency, your mobile phone must be:
Turned on.
Paired to the Uconnect System.
Have network coverage.

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You can also send stored Uconnect Phonebook
entries as tones for fast and easy access to
voice mail and pager entries. To use this
feature, dial the number you wish to call and
then push the Voice Command button and
say, “Send.” The system will prompt you to enter
the name or number and say the name of the
phonebook entry you wish to send. The
Uconnect Phone will then send the
corresponding phone number associated with
the phonebook entry, as tones over the phone.
NOTE:
You may not hear all of the tones due to
mobile phone network configurations. This is
normal.
Some paging and voice mail systems have
system time out settings that are too short
and may not allow the use of this feature.
Barge In – Overriding Prompts
The “Voice Command” button can be used
when you wish to skip part of a prompt and
issue your voice command immediately. For
example, if a prompt is asking “Would you like to pair a phone, clear a...,” you could push the
Voice Recognition button and say, “Pair a
Phone” to select that option without having to
listen to the rest of the voice prompt.
Turning Confirmation Prompts On/Off
Turning confirmation prompts off will stop the
system from confirming your choices (e.g., the
Uconnect Phone will not repeat a phone
number before you dial it).
To turn confirmation prompts on or off using
Voice Command:

1. Push the Phone button to begin.

2. After the “Ready” prompt and the following
beep, say:“Setup Confirmations Prompts On” or
“Setup Confirmations Prompts Off”
Phone And Network Status Indicators
If available on the radio and/or on a premium
display such as the instrument panel cluster,
and supported by your mobile phone, the
Uconnect Phone will provide notification to
inform you of your phone and network status when you are attempting to make a phone call
using Uconnect Phone. The status is given for
roaming, network signal strength, phone battery
strength, etc.
Dialing Using The Mobile Phone Keypad
You can dial a phone number with your mobile
phone keypad and still use the Uconnect Phone
(while dialing via the mobile phone keypad, the
user must exercise caution and take precau
-
tionary safety measures). By dialing a number
with your paired Bluetooth® mobile phone, the
audio will be played through your vehicles audio
system. The Uconnect Phone will work the same
as if you dial the number using Voice Command.
NOTE:
Certain brands of mobile phones do not send
the dial ring to the Uconnect Phone to play it on
the vehicle audio system, so you will not hear it.
Under this situation, after successfully dialing a
number the user may feel that the call did not
go through even though the call is in progress.
Once your call is answered, you will hear the
audio.
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Mute/Unmute (Mute ON/OFF)
When you mute the Uconnect Phone, you will
still be able to hear the conversation coming
from the other party, but the other party will not
be able to hear you. To mute the Uconnect
Phone:
Push the Voice Recognition button .
Following the beep, say “Mute.”
To unmute the Uconnect Phone:
Push the Voice Recognition button .
Following the beep, say “Mute off.”
Advanced Phone Connectivity
Transfer Call To And From Mobile Phone
The Uconnect Phone allows ongoing calls to be
transferred from your mobile phone to the
Uconnect Phone without terminating the call. To
transfer an ongoing call from your Uconnect
Phone paired mobile phone to the Uconnect
Phone or vice versa, push the Voice Recognition
button and say “Transfer Call.” Connect Or Disconnect Link Between The
Uconnect Phone And Mobile Phone
Your mobile phone can be paired with many
different electronic devices, but can only be
actively "connected" with one electronic device
at a time.
If you would like to connect or disconnect the
Bluetooth® connection between a Uconnect
Phone paired mobile phone and the Uconnect
Phone, follow the instructions described in your
mobile phone user manual.
List Paired Mobile Phone Names
Push the Phone button to begin.
After the “Ready” prompt and the following
beep, say “Setup Phone Pairing”.
When prompted, say “List Phones”.
The Uconnect Phone will play the phone
names of all paired mobile phones in order
from the highest to the lowest priority. To
“Select” or “Delete” a paired phone being
announced, push the Voice Command
button and say “Select” or “Delete”. Also, see
the next two sections for an alternate way to
“Select” or “Delete” a paired phone.Select Another Mobile Phone
This feature allows you to select and start using
another phone paired with the Uconnect Phone.
Push the Phone button to begin.
After the “Ready” prompt and the following
beep, say “Setup Select Phone” and follow
the prompts.
You can also push the Voice Recognition
button at any time while the list is being
played, and then choose the phone that you
wish to select.
The selected phone will be used for the next
phone call. If the selected phone is not avail
-
able, the Uconnect Phone will return to using
the highest priority phone present in or near
30 ft (9 m) of the vehicle.
Delete Uconnect Phone Paired Mobile Phones
Push the Phone button to begin.
After the “Ready” prompt and the following
beep, say “Setup Phone Pairing”.

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At the next prompt, say “Delete” and follow
the prompts.
You can also push the Voice Recognition
button at any time while the list is being
played, and then choose the phone you wish
to delete.
Things You Should Know About Your
Uconnect Phone
Uconnect Phone Tutorial
To hear a brief tutorial of the system features,
push the Phone button and say “Uconnect
Tutorial.”
Voice Training
For users experiencing difficulty with the system
recognizing their voice commands or numbers,
the Uconnect Phone Voice Training feature may
be used. To enter this training mode, follow one
of the two following procedures:
From outside the Uconnect Phone mode
(e.g., from radio mode), push and hold the
Voice Recognition button for five seconds
until the session begins, or,
Push the Voice Recognition button and
say the “Voice Training,” “System Training,”
or “Start Voice Training” command.
You can either push the Uconnect Phone button
to restore the factory setting or repeat the
words and phrases when prompted by the
Uconnect Phone. For best results, the Voice
Training session should be completed when the
vehicle is parked with the engine running, all
windows closed, and the blower fan switched
off.
This procedure may be repeated with a new
user. The system will adapt to the last trained
voice only.
Reset
To Reset all settings using Voice Command:

1. Push the Phone button .

2. After the “Ready” prompt and the following beep, say “Setup,” then “Reset.”
This will delete all phone pairing, phone
book entries, and other settings in all
language modes. The System will prompt
you before resetting to factory settings. Voice Command
For best performance:
Adjust the rearview mirror to provide at least
1/2-inch (1 cm) gap between the overhead
console (if equipped) and the mirror.
Always wait for the beep before speaking.
Speak normally without pausing, just as you
would speak to a person sitting a few feet/
meters away from you.
Make sure that no one other than you is
speaking during a Voice Command period.
Performance is maximized under:
Low-to-medium blower setting
Low-to-medium vehicle speed
Low road noise
Smooth road surface
Fully closed windows
Dry weather condition
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