2020 DODGE GRAND CARAVAN warning

GETTING TO KNOW YOUR VEHICLE27
Tailgate Mode
To fold the third row seats into Tailgate Mode,
proceed as follows:

1. Pull release strap “3”, then pull release
strap “4” to rotate the entire seat
rearward.

2. To restore the seat to its upright position, lift up on the seatback and push forward until
the anchors latch.
Power Seats — If Equipped
Some models may be equipped with eight-way
power seats for the driver and front passenger.
The power seat switches are located on the
outboard side of the seat. The switches control
the movement of the seat cushion and the
seatback.

Driver Power Seat Switch

WARNING!
In a collision, you or others in your vehicle
could be injured if seats are not properly
latched to their floor attachments. Always
be sure the seats are fully latched.
Sitting in a seat with the head restraint in its
lowered position could result in serious
injury or death in a collision. Always make
sure the head restraints are in their upright
positions when the seat is to be occupied.
WARNING!
To avoid serious injury or death, never
operate the vehicle with occupants in the
third row seat while in the tailgate mode.
1 — Seat Switch
2 — Seatback Switch
WARNING!
Adjusting a seat while driving may be
dangerous. Moving a seat while driving
could result in loss of control which could
cause a collision and serious injury or
death.
Seats should be adjusted before fastening
the seat belts and while the vehicle is
parked. Serious injury or death could result
from a poorly adjusted seat belt.
Do not ride with the seatback reclined so
that the shoulder belt is no longer resting
against your chest. In a collision you could
slide under the seat belt, which could result
in serious injury or death.
CAUTION!
Do not place any article under a power seat
or impede its ability to move as it may cause
damage to the seat controls. Seat travel may
become limited if movement is stopped by an
obstruction in the seat's path.
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28GETTING TO KNOW YOUR VEHICLE
Adjusting The Seat Forward Or Rearward
The seat can be adjusted both forward and
rearward. Push the seat switch forward or
rearward. The seat will move in the direction of
the switch. Release the switch when the desired
position has been reached.
Adjusting The Seat Up Or Down
The height of the seats can be adjusted up or
down. Pull upward or push downward on the
rear of seat switch, the seat will move in the
direction of the switch. Release the switch when
the desired position has been reached.
Tilting The Seat Up Or Down
The angle of the seat cushion can be adjusted
in two directions. Pull upward or push
downward on the front of the seat switch, the
front of the seat cushion will move in the
direction of the switch. Release the switch when
the desired position has been reached.
Reclining The Seatback
The angle of the seatback can be adjusted
forward or rearward. Push the seatback switch
forward or rearward, the seat will move in the
direction of the switch. Release the switch when
the desired position is reached.
Power Lumbar — If Equipped
Vehicles equipped with power driver or
passenger seats may also be equipped with
power lumbar. The power lumbar switch is
located on the outboard side of the power seat.
Push the switch forward to increase the lumbar
support. Push the switch rearward to decrease
the lumbar support.

Power Lumbar Switch

Heated Seats — If Equipped
On some models, the front seats may be
equipped with heaters located in the seat
cushions and seat backs.
WARNING!
Adjusting a seat while driving may be
dangerous. Moving a seat while driving
could result in loss of control which could
cause a collision and serious injury or
death.
Seats should be adjusted before fastening
the seat belts and while the vehicle is
parked. Serious injury or death could result
from a poorly adjusted seat belt.
Do not ride with the seatback reclined so
that the shoulder belt is no longer resting
against your chest. In a collision you could
slide under the seat belt, which could result
in serious injury or death.
CAUTION!
Do not place any article under a power seat
or impede its ability to move as it may cause
damage to the seat controls. Seat travel may
become limited if movement is stopped by an
obstruction in the seat's path.

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GETTING TO KNOW YOUR VEHICLE29
Front Heated Seats
There are two heated seat switches that allow
the driver and passenger to operate the seats
independently. The controls for each heater are
located on the switch bank below the climate
controls. You can choose from HI, LO or OFF heat
settings. Amber indicator lights in each switch
indicate the level of heat in use. Two indicator
lights will illuminate for HI, one for LO and none
for OFF.
Push the heated seat button once to turn
the HI setting on.
Push the heated seat button a second
time to turn the LO setting on.
Push the heated seat button a third time
to turn the heating elements off.
NOTE:
Once a heat setting is selected, heat will be felt
within two to five minutes.
If the HI-level setting is selected, the system will
automatically switch to LO-level after approxi -
mately 60 minutes of continuous operation. At
that time, the display will change from HI to LO,
indicating the change. The LO-level setting will
turn off automatically after approximately
45 minutes. Vehicles Equipped With Remote Start
On models that are equipped with remote start,
the heated seats can be programmed to come
on during a remote start.
This feature can be programmed through the
instrument cluster display. Refer to “Instrument
Cluster Display” in “Getting To Know Your
Instrument Panel” for further information.
WARNING!
Persons who are unable to feel pain to the
skin because of advanced age, chronic
illness, diabetes, spinal cord injury, medica
-
tion, alcohol use, exhaustion or other phys -
ical condition must exercise care when
using the seat heater. It may cause burns
even at low temperatures, especially if
used for long periods of time.
Do not place anything on the seat or seat -
back that insulates against heat, such as a
blanket or cushion. This may cause the seat
heater to overheat. Sitting in a seat that has
been overheated could cause serious
burns due to the increased surface
temperature of the seat.
WARNING!
Persons who are unable to feel pain to the
skin because of advanced age, chronic
illness, diabetes, spinal cord injury, medica -
tion, alcohol use, exhaustion or other phys -
ical condition must exercise care when
using the seat heater. It may cause burns
even at low temperatures, especially if
used for long periods of time.
Do not place anything on the seat or seat -
back that insulates against heat, such as a
blanket or cushion. This may cause the seat
heater to overheat. Sitting in a seat that has
been overheated could cause serious
burns due to the increased surface
temperature of the seat.
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30GETTING TO KNOW YOUR VEHICLE
Plastic Grocery Bag Retainer Hooks
Retainer hooks which will hold plastic grocery
bag handles are built into the seatbacks of all
rear seats and some front seats. The floor
supports the partial weight of the bagged
goods.
HEAD RESTRAINTS
Head restraints are designed to reduce the risk
of injury by restricting head movement in the
event of a rear impact. Head restraints should
be adjusted so that the top of the head restraint
is located above the top of your ear.
Supplemental Active Head Restraints —
Front Seats
Active Head Restraints are passive, deployable
components, and vehicles with this equipment
cannot be readily identified by any markings,
only through visual inspection of the head
restraint. The Active Head Restraints (AHR) will
be split in two halves, with the front half being
soft foam and trim, the back half being
decorative plastic.
When AHRs deploy during a rear impact, the
front half of the head restraint extends forward
to reduce the gap between the back of the
occupant’s head and the AHR. This system is
design to reduce the risk of injury to the driver
or front passenger in certain types of rear
impacts. Refer to “Occupant Restraints” in
“Safety” for further information.
To raise the head restraint, pull upward on the
head restraint. To lower the head restraint,
push the adjustment button, located at the
base of the head restraint, and push downward
on the head restraint.
Adjustment Button

For comfort, the Active Head Restraints can be
tilted forward and rearward. To tilt the head
restraint closer to the back of your head, pull
forward on the bottom of the head restraint.
Push rearward on the bottom of the head
restraint to move the head restraint away from
your head.

Active Head Restraint (Normal Position)

WARNING!
All occupants, including the driver, should
not operate a vehicle or sit in a vehicle’s
seat until the head restraints are placed in
their proper positions in order to minimize
the risk of neck injury in the event of a
crash.
Head restraints should never be adjusted
while the vehicle is in motion. Driving a
vehicle with the head restraints improperly
adjusted or removed could cause serious
injury or death in the event of a collision.

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GETTING TO KNOW YOUR VEHICLE31
(Continued)

Active Head Restraint (Tilted)

NOTE:
The head restraints should only be removed
by qualified technicians, for service purposes
only. If either of the head restraints require
removal, see an authorized dealer.
In the event of deployment of an Active Head
Restraint, refer to “Occupant Restraints/
Resetting Active Head Restraints (AHR)” in
“Safety” for further information.
Head Restraints — Second Row Quad Seats
The head restraints on the second row quad
seats are non-adjustable and non-removable.
The head restraint will automatically fold
forward when the seat release lever is pulled
during the Stow n’ Go procedure. Refer to
“Seats” in this chapter for further information.
WARNING!
ALL the head restraints MUST be rein -
stalled in the vehicle to properly protect the
occupants.
All occupants, including the driver, should
not operate a vehicle or sit in a vehicle’s
seat until the head restraints are placed in
their proper positions in order to minimize
the risk of neck injury in the event of a
collision.
Do not place items over the top of the
Active Head Restraint, such as coats, seat
covers or portable DVD players. These
items may interfere with the operation of
the Active Head Restraint in the event of a
collision and could result in serious injury or
death.
Active Head Restraints may be deployed if
they are struck by an object such as a hand,
foot or loose cargo. To avoid accidental
deployment of the Active Head Restraint
ensure that all cargo is secured, as loose
cargo could contact the Active Head
Restraint during sudden stops. Failure to
follow this warning could cause personal
injury if the Active Head Restraint is
deployed.
WARNING! (Continued)
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32GETTING TO KNOW YOUR VEHICLE
Head Restraints — Second Row Bench
The second row bench seat is equipped with
adjustable head restraints.
To raise the head restraint, pull upward on the
head restraint. To lower the head restraint,
push the adjustment button, located at the
base of the head restraint, and push downward.

Adjustment Button
To remove the head restraint, raise it as far as it
can go. Then, push the release button and the
adjustment button at the base of each post
while pulling the head restraint up. Seatback
angle may need to be adjusted to fully remove
the head restraint. To reinstall the head
restraint, put the head restraint posts into the
holes and push downward. Then, adjust the
head restraint to the appropriate height.
NOTE:
For child restraint tethering, refer to “Occupant
Restraint Systems” in “Safety” for further
information.
Head Restraints — Third Row
The outboard head restraints can be manually
folded forward for improved rearward visibility.
They are non-removable. Pull the release strap
to fold them forward.

Head Restraint Release Strap “1”

NOTE:
The head restraints must be raised manually
when occupying the third row.
Do not fold if there are passengers seated in
the third row seats.
1 — Release Button
2 — Adjustment Button
WARNING!
A loose head restraint thrown forward in a
collision or hard stop could cause serious
injury or death to occupants of the vehicle.
Always securely stow removed head
restraints in a location outside the occu -
pant compartment.
ALL the head restraints MUST be rein -
stalled in the vehicle to properly protect the
occupants. Follow the re-installation
instructions above prior to operating the
vehicle or occupying a seat.

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GETTING TO KNOW YOUR VEHICLE33
The head restraint in the center position can be
raised and lowered for tether routing or height
adjustment. Refer to “Occupant Restraint
Systems” in “Safety” for further information.
NOTE:
To remove the center head restraint, raise it as
far as it can go. Then, push both the release
button and the adjustment button at the base of
each post while pulling the head restraint up. To
reinstall the head restraint, put the head
restraint posts into the holes and push
downward. Then, using the adjustment button,
adjust the head restraint to the appropriate
height.

Adjustment Button
Refer to “Occupant Restraints” in “Safety” for
further information.
STEERING WHEEL
Tilt/Telescoping Steering Column
This feature allows you to tilt the steering
column upward or downward. It also allows you
to lengthen or shorten the steering column. The
tilt/telescoping lever is located below the
steering wheel at the end of the steering
column.

Tilt/Telescoping Lever
To unlock the steering column, push the lever
downward (toward the floor). To tilt the steering
column, move the steering wheel upward or
downward as desired. To lengthen or shorten
the steering column, pull the steering wheel
outward or push it inward as desired. To lock
the steering column in position, push the lever
upward until fully engaged.
WARNING!
Do not adjust the steering column while
driving. Adjusting the steering column while
driving or driving with the steering column
unlocked, could cause the driver to lose
control of the vehicle. Failure to follow this
warning may result in serious injury or death.
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34GETTING TO KNOW YOUR VEHICLE
(Continued)
Heated Steering Wheel — If Equipped
The steering wheel contains a heating element
that helps warm your hands in cold weather.
The heated steering wheel has only one
temperature setting. Once the heated steering
wheel has been turned on it can operate for an
average of 80 minutes before automatically
shutting off. This time may vary depending on
the temperature of the environment.
The heated steering wheel can shut off early or
may not turn on when the steering wheel is
already warm.
The heated steering wheel control button is
located on the center of the instrument panel
below the climate controls.
Push the heated steering wheel button
once to turn the heating element on.
Push the heated steering wheel button a
second time to turn the heating element off.NOTE:
The engine must be running for the heated
steering wheel to operate.
Vehicles Equipped With Remote Start
On models that are equipped with remote start,
the heated steering wheel can be programed to
come on during a remote start. Refer to
“Instrument Cluster Display” in
“Getting To Know Your Instrument Panel” for
further information.
MIRRORS
Automatic Dimming Mirror — If Equipped
The mirror head can be adjusted up, down, left,
and right for various drivers. The mirror should
be adjusted to center on the view through the
rear window.
This mirror automatically adjusts for headlight
glare from vehicles behind you.
NOTE:
The Automatic Dimming feature is disabled
when the vehicle is in REVERSE to improve rear
view viewing.WARNING!
Persons who are unable to feel pain to the
skin because of advanced age, chronic
illness, diabetes, spinal cord injury, medica
-
tion, alcohol use, exhaustion, or other phys -
ical conditions must exercise care when
using the steering wheel heater. It may
cause burns even at low temperatures,
especially if used for long periods.
Do not place anything on the steering wheel
that insulates against heat, such as a
blanket or steering wheel covers of any type
and material. This may cause the steering
wheel heater to overheat.
WARNING! (Continued)

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