2020 DODGE GRAND CARAVAN power steering

2
INTRODUCTION
HOW TO USE THIS MANUAL .................................. 8
Essential Information .................................... 8
Symbols .......................................................... 8
WARNINGS AND CAUTIONS ................................. 8
VEHICLE MODIFICATIONS/ALTERATIONS ........... 8
GETTING TO KNOW YOUR VEHICLE
KEYS ........................................................................ 9
Key Fobs ......................................................... 9
IGNITION SWITCH .................................................11
Wireless Ignition Node (WIN) ...................... 11
REMOTE START — IF EQUIPPED .........................12
How To Use Remote Start ........................... 12
Remote Start Abort Messages .................... 12
To Enter Remote Start Mode ...................... 12
To Exit Remote Start Mode Without
Driving The Vehicle ..................................... 13 To Exit Remote Start Mode And Drive The
Vehicle .......................................................... 13 General Information .................................... 13
SENTRY KEY ..........................................................13
Key Programming ....................................... 14
Replacement Keys....................................... 14
General Information .................................... 14
VEHICLE SECURITY ALARM — IF EQUIPPED .....15
Rearming Of The System............................. 15
To Arm The System ..................................... 15
To Disarm The System ................................ 15
Tamper Alert................................................. 16 DOORS .................................................................. 16
Manual Door Locks...................................... 16
Power Door Locks — If Equipped ............... 17
Power Sliding Side Door — If Equipped ...... 18
Child Locks ................................................... 19
SEATS .................................................................... 20
Manual Adjustment (Front Seats) — If
Equipped ...................................................... 20 Manual Adjustment (Rear Seats) ............... 21
Power Seats — If Equipped ......................... 27
Heated Seats — If Equipped ....................... 28
Plastic Grocery Bag Retainer Hooks........... 30
HEAD RESTRAINTS .............................................. 30
Supplemental Active Head Restraints
— Front Seats ............................................... 30 Head Restraints — Second Row Quad
Seats............................................................. 31 Head Restraints — Second Row Bench ...... 32
Head Restraints — Third Row...................... 32
STEERING WHEEL ............................................... 33
Tilt/Telescoping Steering Column .............. 33
Heated Steering Wheel — If Equipped ....... 34
MIRRORS .............................................................. 34
Automatic Dimming Mirror
— If Equipped .............................................. 34 Automatic Dimming Mirror With Rear
View Camera Display — If Equipped ........... 35 Outside Mirrors ........................................... 35
Interior Observation Mirror.......................... 36
Power Mirrors — If Equipped ...................... 36
Outside Mirrors Folding Feature ................. 36 Heated Mirrors — If Equipped ..................... 37
Illuminated Vanity Mirrors
— If Equipped .............................................. 37
EXTERIOR LIGHTS ...............................................37
Headlight Switch.......................................... 37
Multifunction Lever .................................... 37
Daytime Running Lights (DRLs)
— If Equipped ............................................... 38 High/Low Beam Switch .............................. 38
Flash-To-Pass ............................................... 38
Automatic Headlights ................................. 38
Headlights On With Wipers
— If Equipped ............................................... 38 Headlight Delay — If Equipped.................... 38
Lights-On Reminder ..................................... 39
Front Fog Lights — If Equipped .................. 39
Turn Signals ................................................. 39
Lane Change Assist ..................................... 39
Battery Protection ....................................... 39
INTERIOR LIGHTS ................................................39
Courtesy/Interior Lighting ........................... 39
WINDSHIELD WIPER AND WASHERS ...............41
Windshield Wiper Operation ....................... 41
Rear Wiper And Washer .............................. 42
CLIMATE CONTROLS ...........................................42
Manual Climate Control Overview .............. 42
Automatic Climate Control Overview .......... 48
Climate Control Functions........................... 56
Automatic Temperature Control (ATC)
— If Equipped ............................................... 56 Operating Tips ............................................. 57

20_RT_OM_EN_USC_t.book Page 2

4
ENGINE BREAK-IN RECOMMENDATIONS ...... 163
PARK BRAKE ..................................................... 164
AUTOMATIC TRANSMISSION............................ 165 Key Ignition Park Interlock ........................ 166Brake/Transmission Shift Interlock
System ........................................................ 166 Fuel Economy (ECON) Mode .....................167Six-Speed Automatic Transmission ..........167
Gear Ranges ..............................................168
POWER STEERING ............................................. 172
Power Steering Fluid Check ......................173
SPEED CONTROL — IF EQUIPPED .................... 173
To Activate .................................................. 174To Set A Desired Speed .............................174To Vary The Speed Setting ........................ 174To Accelerate For Passing ........................ 175To Resume Speed......................................175
To Deactivate .............................................175
PARKSENSE REAR PARK ASSIST
— IF EQUIPPED ................................................... 175
ParkSense Sensors ...................................176
ParkSense Warning Display ......................176
ParkSense Display ..................................... 176Enabling/Disabling ParkSense ................. 178
Service The ParkSense Rear Park Assist
System ........................................................ 178 Cleaning The ParkSense System ..............178
ParkSense System Usage Precautions ....178 PARKVIEW REAR BACK UP CAMERA ............. 179
REFUELING THE VEHICLE ................................. 181
Loose Fuel Filler Cap Message ................. 181
VEHICLE LOADING ............................................182
Certification Label ..................................... 182
TRAILER TOWING ............................................... 183
Common Towing Definitions ..................... 183Trailer Hitch Classification ........................ 184
Trailer Towing Weights
(Maximum Trailer Weight Ratings) .......... 186 Trailer And Tongue Weight ....................... 186
Towing Requirements ............................... 187Towing Tips ................................................ 189
RECREATIONAL TOWING
(BEHIND MOTORHOME, ETC.) .......................... 191
Towing This Vehicle Behind Another
Vehicle ........................................................ 191 Recreational Towing — All Models ............ 191
DRIVING TIPS ...................................................... 192
Driving On Slippery Surfaces .................... 192
Driving Through Water .............................. 192
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS .......................194
BULB REPLACEMENT ........................................ 194Replacement Bulbs .................................. 194Replacing Exterior Bulbs ........................... 196 FUSES .................................................................. 197
General Information .................................. 198
Totally Integrated Power Module
(Fuses) ....................................................... 198
JACKING AND TIRE CHANGING ....................... 202
Jack Location ............................................. 203
Spare Tire Tools ......................................... 203To Access Spare Tire Winch Drive Nut ..... 203Spare Tire Removal .................................. 205
Spare Tire Removal Instructions .............. 205
Preparations For Jacking ......................... 206
Jacking Instructions................................... 206
Securing The Compact Spare Tire ............ 210
Road Tire Installation ................................ 211
TIRE SERVICE KIT — IF EQUIPPED ................... 212
JUMP STARTING ................................................ 219
Preparations For Jump Start ..................... 219
Jump Starting Procedure .......................... 220
IF YOUR ENGINE OVERHEATS ......................... 221
GEAR SELECTOR OVERRIDE ........................... 222
FREEING A STUCK VEHICLE ............................. 223
TOWING A DISABLED VEHICLE ....................... 224
ENHANCED ACCIDENT RESPONSE
SYSTEM (EARS) ................................................. 225
EVENT DATA RECORDER (EDR) ....................... 225

20_RT_OM_EN_USC_t.book Page 4

98GETTING TO KNOW YOUR INSTRUMENT PANEL
Engine Check/Malfunction Indicator Warning
Light (MIL)
The Engine Check/Malfunction
Indicator Light (MIL) is a part of an
Onboard Diagnostic System called
OBD II that monitors engine and
automatic transmission control systems. This
warning light will illuminate when the ignition is
in the ON/RUN position before engine start. If
the bulb does not come on when turning the
ignition switch from OFF to ON/RUN, have the
condition checked promptly.
Certain conditions, such as a loose or missing
gas cap, poor quality fuel, etc., may illuminate
the light after engine start. The vehicle should
be serviced if the light stays on through several
typical driving styles. In most situations, the
vehicle will drive normally and will not require
towing.
When the engine is running, the MIL may flash
to alert serious conditions that could lead to
immediate loss of power or severe catalytic
converter damage. The vehicle should be
serviced by an authorized dealer as soon as
possible if this occurs.
Tire Pressure Monitoring System (TPMS)
Warning Light
The warning light switches on and a
message is displayed to indicate that
the tire pressure is lower than the
recommended value and/or that slow
pressure loss is occurring. In these cases,
optimal tire duration and fuel consumption may
not be guaranteed.
Should one or more tires be in the condition
mentioned above, the display will show the
indications corresponding to each tire.
WARNING!
A malfunctioning catalytic converter, as
referenced above, can reach higher
temperatures than in normal operating
conditions. This can cause a fire if you drive
slowly or park over flammable substances
such as dry plants, wood, cardboard, etc. This
could result in death or serious injury to the
driver, occupants or others.
CAUTION!
Prolonged driving with the Malfunction
Indicator Light (MIL) on could cause damage
to the vehicle control system. It also could
affect fuel economy and driveability. If the
MIL is flashing, severe catalytic converter
damage and power loss will soon occur.
Immediate service is required.CAUTION!
Do not continue driving with one or more flat
tires as handling may be compromised. Stop
the vehicle, avoiding sharp braking and
steering. If a tire puncture occurs, repair
immediately using the dedicated tire repair
kit and contact an authorized dealer as soon
as possible.

20_RT_OM_EN_USC_t.book Page 98

SAFETY105
Electronic Brake Force Distribution (EBD)
The Electronic Brake Force Distribution (EBD)
function manages the distribution of the
braking torque between the front and rear axles
by limiting braking pressure to the rear axle.
This is done to prevent overslip of the rear
wheels to avoid vehicle instability, and to
prevent the rear axle from entering ABS before
the front axle.
Electronic Roll Mitigation (ERM)
The Electronic Roll Mitigation (ERM) system
anticipates the potential for wheel lift by
monitoring the driver’s steering wheel input and
the speed of the vehicle. When ERM determines
that the rate of change of the steering wheel
angle and vehicle’s speed are sufficient to
potentially cause wheel lift, it then applies the
appropriate brake and may also reduce engine
power to lessen the chance that wheel lift will
occur. ERM can only reduce the chance of
wheel lift occurring during severe or evasive
driving maneuvers; it cannot prevent wheel lift
due to other factors, such as road conditions,
leaving the roadway, or striking objects or other
vehicles.
Electronic Stability Control (ESC)
This system enhances directional control and
stability of the vehicle under various driving
conditions. ESC corrects for oversteering or
understeering of the vehicle by applying the
brake of the appropriate wheel(s) to assist in
counteracting the oversteer or understeer
condition. Engine power may also be reduced to
help the vehicle maintain the desired path. ESC uses sensors in the vehicle to determine
the vehicle path intended by the driver and
compares it to the actual path of the vehicle.
When the actual path does not match the
intended path, ESC applies the brake of the
appropriate wheel to assist in counteracting the
oversteer or understeer condition.
Oversteer — when the vehicle is turning more
than appropriate for the steering wheel posi
-
tion.
Understeer — when the vehicle is turning less
than appropriate for the steering wheel
position.
The “ESC Activation/Malfunction Indicator
Light” located in the instrument cluster will start
to flash as soon as the ESC system becomes
active. The “ESC Activation/Malfunction
Indicator Light” also flashes when the TCS is
active. If the “ESC Activation/Malfunction
Indicator Light” begins to flash during
acceleration, ease up on the accelerator and
apply as little throttle as possible. Be sure to
adapt your speed and driving to the prevailing
road conditions.
WARNING!
Many factors, such as vehicle loading, road
conditions and driving conditions, influence
the chance that wheel lift or rollover may
occur. ERM cannot prevent all wheel lift or
rollovers, especially those that involve leaving
the roadway or striking objects or other
vehicles. The capabilities of an
ERM-equipped vehicle must never be
exploited in a reckless or dangerous manner
which could jeopardize the user's safety or
the safety of others.
4

20_RT_OM_EN_USC_t.book Page 105

SAFETY109
Disabling And Enabling HSA
This feature can be turned on or turned off. To
change the current setting, proceed as follows:
For vehicles equipped with the instrument
cluster display, refer to “Instrument Cluster
Display” in “Getting To Know Your Instrument
Panel” for further information.
For vehicles not equipped with the instrument
cluster display, perform the following steps:

1. Center the steering wheel (front wheels
pointing straight forward).

2. Shift the transmission into PARK.
3. Apply the parking brake.
4. Start the engine.
5. Rotate the steering wheel slightly more than one-half turn to the left.
6. Push the “ESC OFF” button located in the lower switch bank below the climate control
four times within 20 seconds. The “ESC OFF
Indicator Light” should turn on and turn off
two times.
7. Rotate the steering wheel back to center and then an additional slightly more than
one-half turn to the right. 8. Place the ignition switch to the OFF position
and then back to the ON position. If the
sequence was completed properly, the
“ESC OFF Indicator Light” will blink several
times to confirm HSA is disabled.
9. Repeat these steps if you want to return this feature to its previous setting.
Traction Control System (TCS)
The Traction Control System (TCS) monitors the
amount of wheel spin of each of the driven
wheels. If wheel spin is detected, the TCS may
apply brake pressure to the spinning wheel(s)
and/or reduce vehicle power to provide
enhanced acceleration and stability. A feature
of the TCS, Brake Limited Differential (BLD),
functions similar to a limited slip differential
and controls the wheel spin across a driven
axle. If one wheel on a driven axle is spinning
faster than the other, the system will apply the
brake of the spinning wheel. This will allow more
vehicle torque to be applied to the wheel that is
not spinning. BLD may remain enabled even if
TCS and ESC are in a reduced mode.
Trailer Sway Control (TSC)
Trailer Sway Control (TSC) uses sensors in the
vehicle to recognize an excessively swaying
trailer and will take the appropriate actions to
attempt to stop the sway. TSC will become
active automatically once an excessively
swaying trailer is recognized. Note that TSC
cannot stop all trailers from swaying. Always
use caution when towing a trailer and follow the
trailer tongue weight recommendations. Refer
to “Trailer Towing” in “Starting And Operating”
for further information. When TSC is
functioning, the “ESC Activation/Malfunction
Indicator Light” will flash, the engine power may
be reduced and you may feel the brakes being
applied to individual wheels to attempt to stop
the trailer from swaying. TSC is disabled when
the ESC system is in the “Partial Off” mode.
WARNING!
If TSC activates while driving, slow the vehicle
down, stop at the nearest safe location, and
adjust the trailer load to eliminate trailer
sway.
4

20_RT_OM_EN_USC_t.book Page 109

SAFETY131
An authorized FCA US LLC dealer must reset the
AHRs on the driver’s and front passenger’s seat
before driving. Personally attempting to reset
the AHRs may result in damage to the AHRs that
could impair their function.
Supplemental Restraint Systems (SRS)
Some of the safety features described in this
section may be standard equipment on some
models, or may be optional equipment on
others. If you are not sure, ask an authorized
dealer.
The air bag system must be ready to protect you
in a collision. The Occupant Restraint Controller
(ORC) monitors the internal circuits and
interconnecting wiring associated with the
electrical Air Bag System Components. Your vehicle may be equipped with the following
Air Bag System Components:
Air Bag System Components
Occupant Restraint Controller (ORC)
Air Bag Warning Light
Steering Wheel and Column
Instrument Panel
Knee Impact Bolsters
Driver and Front Passenger Air Bags
Seat Belt Buckle Switch
Supplemental Side Air Bags
Supplemental Knee Air Bags
Front and Side Impact Sensors
Seat Belt Pretensioners
Seat Track Position Sensors
Air Bag Warning Light
The Occupant Restraint Controller
(ORC) monitors the readiness of the
electronic parts of the air bag system
whenever the ignition switch is in the
START or ON/RUN position. If the ignition switch
is in the OFF position or in the ACC position, the
air bag system is not on and the air bags will not
inflate.
The ORC contains a backup power supply
system that may deploy the air bag system even
if the battery loses power or it becomes discon -
nected prior to deployment.
The ORC turns on the Air Bag Warning Light in
the instrument panel for approximately four to
eight seconds for a self-check when the ignition
switch is first in the ON/RUN position. After the
self-check, the Air Bag Warning Light will turn
off. If the ORC detects a malfunction in any part
of the system, it turns on the Air Bag Warning
Light, either momentarily or continuously. A
single chime will sound to alert you if the light
comes on again after initial startup.
WARNING!
Deployed AHRs are not able to best protect
you in all types of collisions. Have deployed
AHRs reset by an authorized dealer
immediately.
4

20_RT_OM_EN_USC_t.book Page 131

SAFETY139
(Continued)
Your vehicle may also be designed to perform
any of these other functions in response to the
Enhanced Accident Response System:
Turn off the Fuel Filter Heater, Turn off the
HVAC Blower Motor, Close the HVAC Circula -
tion Door
Cut off battery power to the:
Engine
Electric Motor (if equipped)
Electric power steering
Brake booster
Electric park brake
Automatic transmission gear selector
Horn
Front wiper
Headlamp washer pump NOTE:
After an accident, remember to cycle the
ignition to the STOP (OFF/LOCK) position and
remove the key from the ignition switch to avoid
draining the battery. Carefully check the vehicle
for fuel leaks in the engine compartment and on
the ground near the engine compartment and
fuel tank before resetting the system and
starting the engine. If there are no fuel leaks or
damage to the vehicle electrical devices (e.g.
headlights) after an accident, reset the system
by following the procedure described below. If
you have any doubt, contact an authorized
dealer.
Enhanced Accident Response System Reset
Procedure
In order to reset the Enhanced Accident
Response System functions after an event, the
ignition switch must be changed from ignition
START or ON/RUN to ignition OFF. Carefully
check the vehicle for fuel leaks in the engine
compartment and on the ground near the
engine compartment and fuel tank before
resetting the system and starting the engine.
Maintaining Your Air Bag System
WARNING!
Modifications to any part of the air bag
system could cause it to fail when you need
it. You could be injured if the air bag system
is not there to protect you. Do not modify
the components or wiring, including adding
any kind of badges or stickers to the
steering wheel hub trim cover or the upper
passenger side of the instrument panel. Do
not modify the front bumper, vehicle body
structure, or add aftermarket side steps or
running boards.
It is dangerous to try to repair any part of
the air bag system yourself. Be sure to tell
anyone who works on your vehicle that it
has an air bag system.
4

20_RT_OM_EN_USC_t.book Page 139

172STARTING AND OPERATING
Overdrive Operation
The automatic transmission includes an
electronically controlled Overdrive (SIXTH gear).
The transmission will automatically shift into
Overdrive if the following conditions are
present:
The gear selector is in the DRIVE position.
The transmission fluid has reached an
adequate temperature.
The engine coolant has reached an adequate
temperature.
The vehicle speed is sufficiently high.
The driver is not heavily pressing the
accelerator.
Torque Converter Clutch
A feature designed to improve fuel economy
has been included in the automatic
transmission on your vehicle. A clutch within the
torque converter engages automatically at
calibrated speeds. This may result in a slightly
different feeling or response during normal
operation in the upper gears. When the vehicle
speed drops or during some accelerations, the
clutch automatically disengages. NOTE:
The torque converter clutch will not engage until
the transmission fluid and engine coolant are
warm [usually after 1 to 3 miles (2 to 5 km) of
driving]. Because the engine speed is higher
when the torque converter clutch is not
engaged, it may seem as if the transmission is
not shifting into Overdrive when cold. This is
normal. Using the Electronic Range Select (ERS)
shift control, when the transmission is
sufficiently warm, will demonstrate that the
transmission is able to shift into and out of
Overdrive.
POWER STEERING
The standard Power Steering system will give
you good vehicle response and increased ease
of maneuverability in tight spaces. The system
will provide mechanical steering capability if
power assist is lost.
If for some reason the power assist is
interrupted, it will still be possible to steer your
vehicle. Under these conditions, you will
observe a substantial increase in steering
effort, especially at very low vehicle speeds and
during parking maneuvers.
NOTE:
Increased noise levels at the end of the
steering wheel travel are considered normal
and do not indicate that there is a problem
with the power steering system.
Upon initial start-up in cold weather, the
power steering pump may make noise for a
short amount of time. This is due to the cold,
thick fluid in the steering system. This noise
should be considered normal, and it does not
in any way damage the steering system.
CAUTION!
Prolonged operation of the steering system at
the end of the steering wheel travel will
increase the steering fluid temperature and it
should be avoided when possible. Damage to
the power steering pump may occur.

20_RT_OM_EN_USC_t.book Page 172