2020 DODGE DURANGO tow

STARTING AND OPERATING253
RECREATIONAL TOWING (BEHIND MOTORHOME, ETC.)
TOWING THIS VEHICLE BEHIND ANOTHER VEHICLE
NOTE:
Recreational towing is not allowed on SRT vehi -
cles. These vehicles may be towed on a flatbed or
vehicle trailer provided all four wheels are
OFF
the ground. NOTE:
When towing your vehicle, always follow appli
-
cable state and provincial laws. Contact state
and provincial Highway Safety offices for addi -
tional details.
Towing Condition Wheels OFF
The Ground Rear-Wheel
Drive Models All-Wheel Drive Models With
Single-Speed Transfer Case All-Wheel Drive Models With
Two-Speed Transfer Case
Flat Tow NONENOT ALLOWED NOT ALLOWED
See Instructions:
Transmission In PARK
Transfer Case In NEUTRAL (N)
Tow In Forward Direction
Dolly Tow Front
NOT ALLOWED NOT ALLOWED NOT ALLOWED
Rear OK NOT ALLOWED NOT ALLOWED
On Trailer ALLOK OK OK5

20_WD_OM_EN_USC_t.book Page 253

254STARTING AND OPERATING
(Continued)
RECREATIONAL TOWING —
R
EAR-WHEEL DRIVE MODELS
DO NOT flat tow this vehicle. Damage to the
drivetrain will result.
Recreational towing (for two-wheel drive
models) is allowed ONLY if the rear wheels are
OFF the ground. This may be accomplished
using a tow dolly or vehicle trailer. If using a tow
dolly, follow this procedure:

1. Properly secure the dolly to the tow vehicle, following the dolly manufacturer's
instructions.

2. Drive the rear wheels onto the tow dolly.
3. Firmly apply the parking brake. Shift the transmission into PARK.
4. Turn the ignition OFF.
5. Properly secure the rear wheels to the dolly, following the dolly manufacturer’s
instructions.
6. Install a suitable clamping device, designed for towing, to secure the front wheels in the
straight position.
RECREATIONAL TOWING — ALL WHEEL
D
RIVE MODELS (SINGLE-SPEED
T
RANSFER CASE)
Recreational towing is not allowed. These
models do not have a NEUTRAL (N) position in
the transfer case.
NOTE:
This vehicle may be towed on a flatbed or
vehicle trailer provided all four wheels are OFF
the ground.
RECREATIONAL TOWING — ALL-WHEEL
D
RIVE MODELS (TWO-SPEED TRANSFER
C
ASE)
The transfer case must be shifted into NEUTRAL
(N) and the transmission must be in PARK for
recreational towing. The NEUTRAL (N) selection
button is adjacent to the transfer case selector
switch. Shifts into and out of transfer case
NEUTRAL (N) can take place with the selector
switch in any mode position.
CAUTION!
Towing with the rear wheels on the ground will
cause severe transmission damage. Damage
from improper towing is not covered under
the New Vehicle Limited Warranty.
CAUTION!
Towing this vehicle in violation of the above
requirements can cause severe transmission
and/or transfer case damage. Damage from
improper towing is not covered under the New
Vehicle Limited Warranty.
CAUTION!
DO NOT dolly tow any AWD vehicle. Towing
with only one set of wheels on the ground
(front or rear) will cause severe transmis -
sion and/or transfer case damage. Tow
with all four wheels either ON the ground, or
OFF the ground (using a vehicle trailer).
Tow only in the forward direction. Towing
this vehicle backwards can cause severe
damage to the transfer case.
The transmission must be in PARK for
recreational towing.

20_WD_OM_EN_USC_t.book Page 254

STARTING AND OPERATING255
Shifting Into NEUTRAL (N)
Use the following procedure to prepare your
vehicle for recreational towing.
1. Bring the vehicle to a complete stop on
level ground, with the engine running.

2. Press and hold the brake pedal.
3. Shift the transmission into NEUTRAL.
4. Using a ballpoint pen or similar object, push and hold the recessed transfer case
NEUTRAL (N) button (located by the selector
switch) for four seconds. The light behind
the N symbol will blink, indicating shift in
progress. The light will stop blinking (stay on
solid) when the shift to NEUTRAL (N) is
complete. A “FOUR WHEEL DRIVE SYSTEM
IN NEUTRAL” message will appear in the
instrument cluster.

NEUTRAL (N) Switch

Before recreational towing, perform the
procedure outlined under “Shifting Into
NEUTRAL(N)” to be certain that the transfer
case is fully in NEUTRAL (N). Otherwise,
internal damage will result.
Towing this vehicle in violation of the above
requirements can cause severe transmis -
sion and/or transfer case damage.
Damage from improper towing is not
covered under the New Vehicle Limited
Warranty.
Do not use a bumper-mounted clamp-on
tow bar on your vehicle. The bumper face
bar will be damaged.
CAUTION! (Continued)
WARNING!
You or others could be injured or killed if you
leave the vehicle unattended with the transfer
case in the NEUTRAL (N) position without first
fully engaging the parking brake. The transfer
case NEUTRAL (N) position disengages both
the front and rear driveshafts from the
powertrain and will allow the vehicle to roll,
even if the transmission is in PARK. The
parking brake should always be applied when
the driver is not in the vehicle.
CAUTION!
It is necessary to follow these steps to be
certain that the transfer case is fully in
NEUTRAL (N) before recreational towing to
prevent damage to internal parts.
5

20_WD_OM_EN_USC_t.book Page 255

256STARTING AND OPERATING
5. After the shift is completed and the
NEUTRAL (N) light stays on, release the
NEUTRAL (N) button.
6. Shift the transmission into REVERSE.
7. Release the brake pedal for five seconds and ensure that there is no vehicle
movement.
8. Press and hold the brake pedal. Shift the transmission back into NEUTRAL.
9. Firmly apply the parking brake.
10. With the transmission and transfer case in NEUTRAL, push and hold the ENGINE
START/STOP button until the engine turns
off.
11. Place the transmission gear selector in PARK. Release the brake pedal.
12. Push the ENGINE START/STOP button twice (without pressing the brake pedal) to turn
the ignition to the OFF mode. 13. Attach the vehicle to the tow vehicle using a
suitable tow bar.
14. Release the parking brake.
NOTE:
Steps 1 through 3 are requirements that
must be met before pushing the NEUTRAL (N)
button, and must continue to be met until the
shift has been completed. If any of these
requirements are not met before pushing the
NEUTRAL (N) button or are no longer met
during the shift, the NEUTRAL (N) indicator
light will flash continuously until all require -
ments are met or until the NEUTRAL (N)
button is released.
The ignition must be in the ON/RUN mode for
a shift to take place and for the position indi -
cator lights to be operable. If the ignition is
not in the ON/RUN mode, the shift will not
take place and no position indicator lights will
be on or flashing.
A flashing NEUTRAL (N) position indicator
light indicates that shift requirements have
not been met.
Shifting Out Of NEUTRAL (N)
Use the following procedure to prepare your
vehicle for normal usage.

1. Bring the vehicle to a complete stop,
leaving it connected to the tow vehicle.

2. Firmly apply the parking brake.
3. Start the engine.
4. Press and hold the brake pedal.
5. Shift the transmission into NEUTRAL.
CAUTION!
Damage to the transmission may occur if the
transmission is shifted into PARK with the
transfer case in NEUTRAL (N) and the engine
running. With the transfer case in NEUTRAL
(N) ensure that the engine is OFF before
shifting the transmission into PARK.

20_WD_OM_EN_USC_t.book Page 256

STARTING AND OPERATING257
6. Using a ballpoint pen or similar object, push
and hold the recessed transfer case
NEUTRAL (N) button (located by the selector
switch) for one second.

NEUTRAL (N) Switch

7. When the NEUTRAL (N) indicator light turns off, release the NEUTRAL (N) button.
8. After the NEUTRAL (N) button has been released, the transfer case will shift to the
position indicated by the selector switch.
9. Shift the transmission into PARK and turn the engine off.
10. Release the brake pedal.
11. Disconnect vehicle from the tow vehicle.
12. Start the engine. 13. Press and hold the brake pedal.
14. Release the parking brake.
15. Shift the transmission into DRIVE, release
the brake pedal, and check that the vehicle
operates normally.
NOTE:
Steps 1 through 5 are requirements that
must be met before pushing the NEUTRAL (N)
button, and must continue to be met until the
shift has been completed. If any of these
requirements are not met before pushing the
NEUTRAL (N) button or are no longer met
during the shift, the NEUTRAL (N) indicator
light will flash continuously until all require -
ments are met or until the NEUTRAL (N)
button is released.
The ignition must be in the ON/RUN mode for
a shift to take place and for the position indi -
cator lights to be operable. If the ignition is
not in the ON/RUN mode, the shift will not
take place and no position indicator lights will
be on or flashing.
A flashing NEUTRAL (N) position indicator
light indicates that shift requirements have
not been met.
DRIVING TIPS
ON-ROAD DRIVING TIPS
Utility vehicles have higher ground clearance
and a narrower track to make them capable of
performing in a wide variety of off-road
applications. Specific design characteristics
give them a higher center of gravity than
conventional passenger cars.
An advantage of the higher ground clearance is
a better view of the road, allowing you to
anticipate problems. They are not designed for
cornering at the same speeds as conventional
passenger cars any more than low-slung sports
cars are designed to perform satisfactorily in
off-road conditions. Avoid sharp turns or abrupt
maneuvers. As with other vehicles of this type,
failure to operate this vehicle correctly may
result in loss of control or vehicle rollover.
5

20_WD_OM_EN_USC_t.book Page 257

262IN CASE OF EMERGENCY
NOTE:
Your vehicle may be transmitting data as
authorized by the subscriber.
The SOS and ASSIST buttons will only func -
tion if you are connected to an operable LTE
(voice/data) or 4G (data) network. Other
Uconnect services will only be operable if
your SiriusXM Guardian™ service is active
and you are connected to an operable LTE
(voice/data) or 4G (data) network. ASSIST Call
The ASSIST Button is used to automatically
connect you to any one of the following support
centers:
Roadside Assistance – If you get a flat tire, or
need a tow, just push the ASSIST button and
you will be connected to a representative for
assistance. Roadside Assistance will know
what vehicle you’re driving and its location.
Additional fees may apply for roadside assis
-
tance.
SiriusXM Guardian™ Customer Care –
In-vehicle support for SiriusXM Guardian™.
Vehicle Customer Care – Total support for all
other vehicle issues.
SOS Call

1. Push the SOS Call button on the Rearview Mirror.

NOTE:
In case the SOS Call button is pushed in error,
there will be a 10 second delay before the SOS
Call system initiates a call to a SOS operator. To cancel the SOS Call connection, push the
SOS call button on the Rearview Mirror or press
the cancellation button on the Device Screen.
Termination of the SOS Call will turn off the
green LED light on the Rearview Mirror.
2. The LED light located between the ASSIST
and SOS buttons on the Rearview Mirror will
turn green once a connection to a SOS
operator has been made.
3. Once a connection between the vehicle and a SOS operator is made, the SOS Call
system may transmit the following
important vehicle information to a SOS
operator: Indication that the occupant placed a
SOS Call
The vehicle brand
The last known GPS coordinates of the
vehicle
4. You should be able to speak with the SOS operator through the vehicle audio system
to determine if additional assistance is
needed.
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands
on the steering wheel. You have full
responsibility and assume all risks related to
the use of the features and applications in
this vehicle. Only use the features and
applications when it is safe to do so. Failure
to do so may result in an accident involving
serious injury or death.

20_WD_OM_EN_USC_t.book Page 262

IN CASE OF EMERGENCY271
CavityCartridge Fuse Micro Fuse Description
F0360 Amp Yellow –Radiator Fan — If Equipped
F05 40 Amp Green –Compressor for Air Suspension — If Equipped
F06 40 Amp Green –ABS Pump Mtr
F07 30 Amp Pink –Starter Solenoid
F09 30 Amp Pink –Diesel Fuel Heater (Diesel Engine Only)/Brake Vacuum
Pump
F10 40 Amp Green –CBC #2/Exterior Lighting
F11 30 Amp Pink –Trailer Tow Electric Brake — If Equipped
F12 40 Amp Green –CBC #3/Power Locks
F13 40 Amp Green –Blower Motor Front
F14 40 Amp Green –Body Controller #4/Exterior Lighting #1
F15 40 Amp Green –Low Temperature Radiator (LTR) Engine Cooling Pump — If
Equipped
F17 30 Amp Pink –Headlamp Washer — If Equipped
F19 20 Amp Blue –Headrest Solenoid — If Equipped
F20 30 Amp Pink –Passenger Door Module
F22 20 Amp Blue –Engine Control Module
F23 30 Amp Pink –CBC #1/Interior Lights
F24 30 Amp Pink –Driver Door Module
F25 30 Amp Pink –Front Wipers
F26 30 Amp Pink –ESP/ECU Valves
6

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272IN CASE OF EMERGENCY
F2820 Amp Blue –Trailer Tow Backup Lights — If Equipped
F29 20 Amp Blue –Trailer Tow Parking Lights — If Equipped
F30 30 Amp Pink –Trailer Tow (Receptacle) / Trailer Tow (Separate E-Brake) /
Trailer Tow (BUX) — If Equipped
F32 30 Amp Pink –Drive Train Control Module
F34 30 Amp Pink –Slip Differential Control — If Equipped
F35 30 Amp Pink –Sunroof - If Equipped
F36 30 Amp Pink –Rear Defroster/ Electronic BackLight (EBL)
F37 25 Amp Clear –Rear Blower Motor — If Equipped
F38 30 Amp Pink –Power Inverter 115 Volt AC — If Equipped
F39 30 Amp Pink –Power Liftgate — If Equipped
F40 –10 Amp Red Daytime Running Lights/Headlamp Leveling
F42 –20 Amp Yellow Horn
F44 –10 Amp Red Diagnostic Port
F45 –5 Amp Tan Cyber Security Gateway
F49 –10 Amp Red Integrated Central Stack/Climate Control
F50 –20 Amp Yellow Air Suspension Control Module/Slip Differential - If
Equipped
F51 –15 Amp Blue KIN/RF HUB/Steering Column Lock — If Equipped
F53 –20 Amp Yellow Trailer Tow – Left Turn/Stop Lights — If Equipped
F56 –15 Amp Blue PCM
CavityCartridge Fuse Micro Fuse Description

20_WD_OM_EN_USC_t.book Page 272