2020 DODGE DURANGO stop start

STARTING AND OPERATING255
Shifting Into NEUTRAL (N)
Use the following procedure to prepare your
vehicle for recreational towing.
1. Bring the vehicle to a complete stop on
level ground, with the engine running.

2. Press and hold the brake pedal.
3. Shift the transmission into NEUTRAL.
4. Using a ballpoint pen or similar object, push and hold the recessed transfer case
NEUTRAL (N) button (located by the selector
switch) for four seconds. The light behind
the N symbol will blink, indicating shift in
progress. The light will stop blinking (stay on
solid) when the shift to NEUTRAL (N) is
complete. A “FOUR WHEEL DRIVE SYSTEM
IN NEUTRAL” message will appear in the
instrument cluster.

NEUTRAL (N) Switch

Before recreational towing, perform the
procedure outlined under “Shifting Into
NEUTRAL(N)” to be certain that the transfer
case is fully in NEUTRAL (N). Otherwise,
internal damage will result.
Towing this vehicle in violation of the above
requirements can cause severe transmis -
sion and/or transfer case damage.
Damage from improper towing is not
covered under the New Vehicle Limited
Warranty.
Do not use a bumper-mounted clamp-on
tow bar on your vehicle. The bumper face
bar will be damaged.
CAUTION! (Continued)
WARNING!
You or others could be injured or killed if you
leave the vehicle unattended with the transfer
case in the NEUTRAL (N) position without first
fully engaging the parking brake. The transfer
case NEUTRAL (N) position disengages both
the front and rear driveshafts from the
powertrain and will allow the vehicle to roll,
even if the transmission is in PARK. The
parking brake should always be applied when
the driver is not in the vehicle.
CAUTION!
It is necessary to follow these steps to be
certain that the transfer case is fully in
NEUTRAL (N) before recreational towing to
prevent damage to internal parts.
5

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256STARTING AND OPERATING
5. After the shift is completed and the
NEUTRAL (N) light stays on, release the
NEUTRAL (N) button.
6. Shift the transmission into REVERSE.
7. Release the brake pedal for five seconds and ensure that there is no vehicle
movement.
8. Press and hold the brake pedal. Shift the transmission back into NEUTRAL.
9. Firmly apply the parking brake.
10. With the transmission and transfer case in NEUTRAL, push and hold the ENGINE
START/STOP button until the engine turns
off.
11. Place the transmission gear selector in PARK. Release the brake pedal.
12. Push the ENGINE START/STOP button twice (without pressing the brake pedal) to turn
the ignition to the OFF mode. 13. Attach the vehicle to the tow vehicle using a
suitable tow bar.
14. Release the parking brake.
NOTE:
Steps 1 through 3 are requirements that
must be met before pushing the NEUTRAL (N)
button, and must continue to be met until the
shift has been completed. If any of these
requirements are not met before pushing the
NEUTRAL (N) button or are no longer met
during the shift, the NEUTRAL (N) indicator
light will flash continuously until all require -
ments are met or until the NEUTRAL (N)
button is released.
The ignition must be in the ON/RUN mode for
a shift to take place and for the position indi -
cator lights to be operable. If the ignition is
not in the ON/RUN mode, the shift will not
take place and no position indicator lights will
be on or flashing.
A flashing NEUTRAL (N) position indicator
light indicates that shift requirements have
not been met.
Shifting Out Of NEUTRAL (N)
Use the following procedure to prepare your
vehicle for normal usage.

1. Bring the vehicle to a complete stop,
leaving it connected to the tow vehicle.

2. Firmly apply the parking brake.
3. Start the engine.
4. Press and hold the brake pedal.
5. Shift the transmission into NEUTRAL.
CAUTION!
Damage to the transmission may occur if the
transmission is shifted into PARK with the
transfer case in NEUTRAL (N) and the engine
running. With the transfer case in NEUTRAL
(N) ensure that the engine is OFF before
shifting the transmission into PARK.

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STARTING AND OPERATING259
Driving In Snow, Mud And Sand
In heavy snow, when pulling a load, or for
additional control at slower speeds, shift the
transmission to a low gear and shift the transfer
case to LOW if necessary. Refer to “All-Wheel
Drive Operation” in “Starting And Operating” for
further information. Do not shift to a lower gear
than necessary to maintain forward motion.
Over-revving the engine can spin the wheels
and traction will be lost.
Avoid abrupt downshifts on icy or slippery roads,
because engine braking may cause skidding
and loss of control.
Hill Climbing
NOTE:
Before attempting to climb a hill, determine the
conditions at the crest and/or on the other side.
Before climbing a steep hill, shift the
transmission to a lower gear and shift the
transfer case to LOW. Use FIRST gear and LOW
for very steep hills. If you stall or begin to lose forward motion while
climbing a steep hill, allow your vehicle to come
to a stop and immediately apply the brakes.
Restart the engine, and shift into REVERSE.
Back slowly down the hill, allowing the
compression braking of the engine to help
regulate the speed. If the brakes are required to
control vehicle speed, apply them lightly and
avoid locking or skidding the tires.
Remember, never drive diagonally across a hill;
always drive straight up or down.
If the wheels start to slip as you approach the
crest of a hill, ease off the accelerator and
maintain forward motion by turning the front
wheels slowly. This may provide a fresh “bite”
into the surface and will usually provide traction
to complete the climb.
Traction Downhill
Shift the transmission into a low gear, and the
transfer case into LOW range. Let the vehicle go
slowly down the hill with all four wheels turning
against engine compression drag. This will
permit you to control the vehicle speed and
direction.
When descending mountains or hills, repeated
braking can cause brake fade with loss of
braking control. Avoid repeated heavy braking
by downshifting the transmission whenever
possible.WARNING!
If the engine stalls, you lose forward motion,
or cannot make it to the top of a steep hill or
grade, never attempt to turn around. To do so
may result in tipping and rolling the vehicle.
Always back carefully straight down a hill in
REVERSE gear. Never back down a hill in
NEUTRAL using only the brake.5

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IN CASE OF EMERGENCY283
NOTE:
Double check to ensure the tire is snug against
the underbody of the vehicle. Damage to the
winch cable may result if the vehicle is driven
with the tire loose.
13. Lower the jack to the fully closed position.
Return the tools to the proper positions in
the tool bag. Fold the flap on the tool bag
under the tools and roll the tools in the bag
underneath the others. Use the hook and
loop fasteners to secure the tool bag to the
jack with the lug wrench on the forward side
of the jack. Expand the jack on the bracket
by turning the thumb screw clockwise until
it is tight to prevent rattles.
14. Reinstall the plastic plug into the floor of the cargo area. Roll up and store the Jack, Tool
Kit and Tire Changing Instructions. Reinstall
the cover for the jack in the rear storage bin. 15. Have the aluminum road wheel and tire
repaired as soon as possible and properly
secure the spare tire, jack and tool kit.
ROAD TIRE INSTALLATION

1. Mount the road tire on the axle.

2. Install the remaining lug nuts with the cone shaped end of the nut toward the wheel.
Lightly tighten the lug nuts. 3. Lower the vehicle to the ground by turning
the jack handle counterclockwise.
4. Refer to “Wheel and Tire Torque Specifi -
cations” in “Technical Specifications” for
proper lug nut torque.
5. After 25 miles (40 km), check the lug nut torque with a torque wrench to ensure that
all lug nuts are properly seated against the
wheel.
JUMP STARTING
If your vehicle has a discharged battery, it can
be jump started using a set of jumper cables
and a battery in another vehicle, or by using a
portable battery booster pack. Jump starting
can be dangerous if done improperly, so please
follow the procedures in this section carefully.
CAUTION!
The winch mechanism is designed for use
with the jack wrench extension tool only. Use
of air wrench or power tool may damage the
winch.
WARNING!
A loose tire or jack thrown forward in a
collision or hard stop, could endanger the
occupants of the vehicle. Always stow the jack
parts and the spare tire in the places
provided.
WARNING!
To avoid the risk of forcing the vehicle off the
jack, do not tighten the wheel nuts fully until
the vehicle has been lowered. Failure to
follow this warning may result in serious
injury.
WARNING!
Do not attempt jump starting if the battery is
frozen. It could rupture or explode and cause
personal injury.
6

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SERVICING AND MAINTENANCE307
(Continued)
CHECKING OIL LEVEL
To ensure proper lubrication of your vehicle's
engine, the engine oil must be maintained at
the correct level. Check the oil level at regular
intervals, such as every fuel stop. The best time
to check the engine oil level is about five
minutes after a fully warmed up engine is shut
off.
Checking the oil while the vehicle is on level
ground will improve the accuracy of the oil level
readings. Always maintain the oil level within
the SAFE zone on the dipstick. Adding one quart
of oil when the reading is at the bottom of the
SAFE zone will result in a reading at the top of
the safe zone on these engines.
ADDING WASHER FLUID
The instrument cluster display will indicate
when the washer fluid level is low. When the
sensor detects a low fluid level, the windshield
will light on the vehicle graphic outline and the
“WASHER FLUID LOW” message will be
displayed.
The fluid reservoir for the windshield washers
and the rear window washer is shared. The fluid
reservoir is located in the engine compartment,
be sure to check the fluid level at regular
intervals. Fill the reservoir with windshield
washer solvent only (not radiator antifreeze).
When refilling the washer fluid reservoir, take
some washer fluid and apply it to a cloth or
towel and wipe clean the wiper blades, this will
help blade performance. To prevent freeze-up
of your windshield washer system in cold
weather, select a solution or mixture that meets
or exceeds the temperature range of your
climate. This rating information can be found on
most washer fluid containers.
MAINTENANCE-FREE BATTERY
Your vehicle is equipped with a
maintenance-free battery. Water will never have
to be added, nor is periodic maintenance
required.
CAUTION!
Overfilling or underfilling will cause oil
aeration or loss of oil pressure. This could
damage your engine.
WARNING!
Commercially available windshield washer
solvents are flammable. They could ignite and
burn you. Care must be exercised when filling
or working around the washer solution.
WARNING!
Battery fluid is a corrosive acid solution and
can burn or even blind you. Do not allow
battery fluid to contact your eyes, skin, or
clothing. Do not lean over a battery when
attaching clamps. If acid splashes in eyes
or on skin, flush the area immediately with
large amounts of water. Refer to “Jump
Starting Procedure” in “In Case Of Emer -
gency” for further information.
7

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SERVICING AND MAINTENANCE315
5. Remove the filter cover by disengaging the
retaining tab and mid way snap that
secures the filter cover to the HVAC
housing. Disengage the mid way snap by
pulling the door outward. Unhinge the filter
cover on the right side to fully remove the
cover.

A/C Air Filter Cover

6. Remove the A/C air filter by pulling it straight out of the housing. 7. Install the A/C air filter with the arrow on the
filter pointing toward the floor. When
installing the filter cover, make sure the
retaining tabs fully engage the cover.
8. Reinstall the glove compartment door on the door hinge and reattach the tension
tether by inserting the tether clip in the
glove compartment and sliding the clip
away from the face of the glove
compartment door.
9. Push the door to the near closed position to reengage the glove compartment travel
stops.
NOTE:
Ensure the glove compartment door hinges and
glove compartment travel stops are fully
engaged.ACCESSORY DRIVE BELT INSPECTION
When inspecting accessory drive belts, small
cracks that run across ribbed surface of belt
from rib to rib, are considered normal. These
are not a reason to replace belt. However,
cracks running along a rib (not across) are not
normal.
1 — Retaining Tab
2 — Mid Way Snap
3 — Filter Cover Hinge
CAUTION!
The cabin air filter is identified with an arrow
to indicate airflow direction through the filter.
Failure to properly install the filter will result
in the need to replace it more often.
WARNING!
Do not attempt to inspect an accessory
drive belt with vehicle running.
When working near the radiator cooling fan,
disconnect the fan motor lead. The fan is
temperature controlled and can start at any
time regardless of ignition mode. You could
be injured by the moving fan blades.
You can be badly injured working on or
around a motor vehicle. Only do service
work for which you have the knowledge and
the proper equipment. If you have any
doubt about your ability to perform a
service job, take your vehicle to a compe -
tent mechanic.
7

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SERVICING AND MAINTENANCE321
In unusual situations involving grossly
malfunctioning engine operation, a scorching
odor may suggest severe and abnormal catalyst
overheating. If this occurs, stop the vehicle, turn
off the engine and allow it to cool. Service,
including a tune-up to manufacturer's
specifications, should be obtained immediately.
To minimize the possibility of catalytic converter
damage:
Do not interrupt the ignition when the trans -
mission is in gear and the vehicle is in
motion.
Do not try to start the vehicle by pushing or
towing the vehicle.
Do not idle the engine with any ignition
components disconnected or removed, such
as when diagnostic testing, or for prolonged
periods during very rough idle or malfunc -
tioning operating conditions.
COOLING SYSTEMEngine Coolant Checks
Check the engine coolant (antifreeze)
protection every 12 months (before the onset of
freezing weather, where applicable). If the
engine coolant (antifreeze) is dirty, the system
should be drained, flushed, and refilled with
fresh OAT coolant (conforming to MS.90032) by
an authorized dealer. Check the front of the
A/C condenser for any accumulation of bugs,
leaves, etc. If dirty, clean by gently spraying
water from a garden hose vertically down the
face of the condenser.
Check the engine cooling system hoses for
brittle rubber, cracking, tears, cuts, and
tightness of the connection at the coolant
recovery bottle and radiator. Inspect the entire
system for leaks. DO NOT REMOVE THE
COOLANT PRESSURE CAP WHEN THE COOLING
SYSTEM IS HOT.
Cooling System — Drain, Flush And Refill
NOTE:
Some vehicles require special tools to add
coolant properly. Failure to fill these systems
properly could lead to severe internal engine
damage.
WARNING!
You or others can be badly burned by hot
engine coolant (antifreeze) or steam from
your radiator. If you see or hear steam
coming from under the hood, do not open
the hood until the radiator has had time
to cool. Never open a cooling system pres -
sure cap when the radiator or coolant bottle
is hot.
Keep hands, tools, clothing, and jewelry
away from the radiator cooling fan when
the hood is raised. The fan starts automati -
cally and may start at any time, whether the
engine is running or not.
When working near the radiator cooling fan,
disconnect the fan motor lead or turn the
ignition to the OFF mode. The fan is
temperature controlled and can start at any
time the ignition is in the ON mode.7

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368MULTIMEDIA
Rear ParkSense Braking Assist — If
Equipped On
Off
NOTE:
When the “Rear ParkSense Braking Assist” feature is selected, the Park Assist system detects objects located behind the vehicle and utilizes auton -
omous braking to stop the vehicle.
LaneSense Warning — If Equipped EarlyMedium Late
NOTE:
The “LaneSense Warning” setting determines at what distance the LaneSense system warns you, through steering wheel feedback, of a possible lane
departure. LaneSense Strength — If Equipped LowMedium High
Blind Spot Alert — If Equipped OffLightsLights & Chime
NOTE:
When the “Blind Spot Alert” feature is selected, the Blind Spot Monitor (BSM) system is activated and shows a visual alert in the outside mirrors, or
it shows a visual alert in the outside mirrors as well as plays an audible alert when the turn signal is on. When “Off” is selected, the BSM system is
deactivated.
If your vehicle has experienced any damage in the area where the sensor is located, even if the fascia is not damaged, the sensor may have become
misaligned. Take your vehicle to an authorized dealer to verify sensor alignment. A sensor that is misaligned results in the BSM not operating to spec -
ification.
Rain Sensing Auto Wipers — If Equipped On
Off
Hill Start Assist — If Equipped On Off
Tilt Side Mirrors in Reverse On Off
Paddle Shifters Enable Disable
Setting Name Selectable Options

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