2020 DODGE DURANGO instrument panel

SAFETY157
Supplemental Driver Knee Air Bag
This vehicle is equipped with a Supplemental
Driver Knee Air Bag mounted in the instrument
panel below the steering column. The
Supplemental Driver Knee Air Bag provides
enhanced protection during a frontal impact by
working together with the seat belts,
pretensioners, and front air bags.
Supplemental Side Air Bags
Supplemental Seat-Mounted Side Air Bags
(SABs)
This vehicle is equipped with Supplemental
Seat-Mounted Side Air Bags (SABs).
Supplemental Seat-Mounted Side Air Bags
(SABs) are located in the outboard side of the
front seats. The SABs are marked with “SRS
AIRBAG” or “AIRBAG” on a label or on the seat
trim on the outboard side of the seats.
The SABs may help to reduce the risk of
occupant injury during certain side impacts, in
addition to the injury reduction potential
provided by the seat belts and body structure.
Front Supplemental Seat-Mounted Side Air Bag Label

When the SAB deploys, it opens the seam on
the outboard side of the seatback’s trim cover.
The inflating SAB deploys through the seat
seam into the space between the occupant and
the door. The SAB moves at a very high speed
and with such a high force that it could injure
occupants if they are not seated properly, or if
items are positioned in the area where the SAB
inflates. Children are at an even greater risk of
injury from a deploying air bag. Supplemental Side Air Bag Inflatable Curtains
(SABICs)
This vehicle is equipped with Supplemental
Side Air Bag Inflatable Curtains (SABICs).
Supplemental Side Air Bag Inflatable Curtains
(SABICs) are located above the side windows.
The trim covering the SABICs is labeled “SRS
AIRBAG” or “AIRBAG.”

Supplemental Side Air Bag Inflatable Curtain (SABIC) Label Location

SABICs may help reduce the risk of head and
other injuries to front and rear seat outboard
occupants in certain side impacts, in addition to
the injury reduction potential provided by the
seat belts and body structure.
WARNING!
Do not use accessory seat covers or place
objects between you and the Side Air Bags;
the performance could be adversely affected
and/or objects could be pushed into you,
causing serious injury.
4

20_WD_OM_EN_USC_t.book Page 157

SAFETY159
(Continued)
NOTE:
Air bag covers may not be obvious in the interior
trim, but they will open during air bag deploy -
ment.
Rollover Events
Side Air Bags and seat belt pretensioners are
designed to activate in certain rollover events.
The Occupant Restraint Controller (ORC)
determines whether deployment in a particular
rollover event is appropriate, based on the
severity and type of collision. Vehicle damage by
itself is not a good indicator of whether or not
Side Air Bags and seat belt pretensioners
should have deployed. The Side Air Bags and seat belt pretensioners
will not deploy in all rollover events. The rollover
sensing system determines if a rollover event
may be in progress and whether deployment is
appropriate. In the event the vehicle
experiences a rollover or near rollover event,
and deployment is appropriate, the rollover
sensing system will deploy the side air bags and
seat belt pretensioners on both sides of the
vehicle.
The SABICs may help reduce the risk of partial
or complete ejection of vehicle occupants
through side windows in certain rollover or side
impact events.
Air Bag System Components
NOTE:
The Occupant Restraint Controller (ORC) moni
-
tors the internal circuits and interconnecting
wiring associated with electrical Air Bag System
Components listed below:
Occupant Restraint Controller (ORC)
Air Bag Warning Light
Steering Wheel and Column
Instrument Panel
Seat belts (and child restraints where
appropriate) are necessary for your protec -
tion in all collisions. They also help keep
you in position, away from an inflating Side
Air Bag. To get the best protection from the
Side Air Bags, occupants must wear their
seat belts properly and sit upright with their
backs against the seats. Children must be
properly restrained in a child restraint or
booster seat that is appropriate for the size
of the child.
WARNING!
Side Air Bags need room to inflate. Do not
lean against the door or window. Sit upright
in the center of the seat.
Being too close to the Side Air Bags during
deployment could cause you to be severely
injured or killed.
WARNING! (Continued)
Relying on the Side Air Bags alone could
lead to more severe injuries in a collision.
The Side Air Bags work with your seat belt
to restrain you properly. In some collisions,
Side Air Bags won’t deploy at all. Always
wear your seat belt even though you have
Side Air Bags.
WARNING! (Continued)
4

20_WD_OM_EN_USC_t.book Page 159

SAFETY161
(Continued)
Enhanced Accident Response System
In the event of an impact, if the communication
network remains intact, and the power remains
intact, depending on the nature of the event,
the Occupant Restraint Controller (ORC) will
determine whether to have the Enhanced
Accident Response System perform the
following functions:
Cut off fuel to the engine (if equipped)
Cut off battery power to the electric motor (if
equipped)
Flash hazard lights as long as the battery has
power
Turn on the interior lights, which remain on
as long as the battery has power or for
15 minutes from the intervention of the
Enhanced Accident Response System
Unlock the power door locks
Your vehicle may also be designed to perform
any of these other functions in response to the
Enhanced Accident Response System:
Turn off the Fuel Filter Heater, Turn off the
HVAC Blower Motor, Close the HVAC Circula -
tion Door
Cut off battery power to the:
Engine
Electric Motor (if equipped)
Electric power steering
Brake booster
Electric park brake
Automatic transmission gear selector
Horn
Front wiper
Headlamp washer pump
NOTE:
After an accident, remember to cycle the igni -
tion to the STOP (OFF/LOCK) position and
remove the key from the ignition switch to avoid
draining the battery. Carefully check the vehicle
for fuel leaks in the engine compartment and on
the ground near the engine compartment and
fuel tank before resetting the system and
starting the engine. If there are no fuel leaks or
damage to the vehicle electrical devices (e.g.
headlights) after an accident, reset the system
by following the procedure described below. If you have any doubt, contact an authorized
dealer.
Enhanced Accident Response System
Reset Procedure
In order to reset the Enhanced Accident
Response System functions after an event, the
ignition switch must be changed from ignition
START or ON/RUN to ignition OFF. Carefully
check the vehicle for fuel leaks in the engine
compartment and on the ground near the
engine compartment and fuel tank before
resetting the system and starting the engine.
Maintaining Your Air Bag System
WARNING!
Modifications to any part of the air bag
system could cause it to fail when you need
it. You could be injured if the air bag system
is not there to protect you. Do not modify
the components or wiring, including adding
any kind of badges or stickers to the
steering wheel hub trim cover or the upper
passenger side of the instrument panel. Do
not modify the front bumper, vehicle body
structure, or add aftermarket side steps or
running boards.
4

20_WD_OM_EN_USC_t.book Page 161

SAFETY183
PERIODIC SAFETY CHECKS YOU SHOULD
M
AKE OUTSIDE THE VEHICLE
Tires
Examine tires for excessive tread wear and
uneven wear patterns. Check for stones, nails,
glass, or other objects lodged in the tread or
sidewall. Inspect the tread for cuts and cracks.
Inspect sidewalls for cuts, cracks, and bulges.
Check the wheel nuts for tightness. Check the
tires (including spare) for proper cold inflation
pressure.
Lights
Have someone observe the operation of brake
lights and exterior lights while you work the
controls. Check turn signal and high beam
indicator lights on the instrument panel.
Door Latches
Check for proper closing, latching, and locking.
Fluid Leaks
Check area under the vehicle after overnight
parking for fuel, coolant, oil, or other fluid leaks.
Also, if gasoline fumes are detected or if fuel, or
brake fluid leaks are suspected, the cause
should be located and corrected immediately.
WARNING!
To prevent SERIOUS INJURY or DEATH when
using “Track-Use” parts and equipment:
NEVER use any “Track-Use” equipment on
public roads. FCA US LLC does not autho -
rize the use of “Track-Use” equipment on
public roads.
The intended use of “Track-Use” parts is for
race vehicles on race tracks. To help
ensure the safety of the race driver, engi -
neers should supervise the installation of
“Track-Use” parts.
FCA US LLC does not authorize the installa -
tion or use of any part noted as “Track-Use”
on any new vehicle prior to its first retail
sale.
WARNING!
To prevent SERIOUS INJURY or DEATH:
ALWAYS remove any “Track-Use” equip -
ment before driving on public roads.
ALWAYS properly use your three-point seat
belts when driving on public roads.
In a collision, you and your passengers can
suffer much greater injuries if you are not
properly buckled up. You can strike the inte -
rior of your vehicle or other passengers, or
you can be thrown out of the vehicle.
4

20_WD_OM_EN_USC_t.book Page 183

186STARTING AND OPERATING
4. Push the ENGINE START/STOP button a
third time to return the ignition to the OFF
mode.
NOTE:
Only press one pedal at a time while driving the
vehicle. Torque performance of the vehicle
could be reduced if both pedals are pressed at
the same time. If pressure is detected on both
pedals simultaneously, a warning message will
display in the instrument cluster. For further
information, refer to “Instrument Cluster
Display” in “Getting To Know Your Instrument
Panel”.
AutoPark
AutoPark is a supplemental feature to assist in
placing the vehicle in PARK (P) should the
situations on the following pages occur. It is a
backup system and should not be relied upon
as the primary method by which the driver shifts
the vehicle into PARK.
The conditions under which AutoPark will
engage are outlined on the following pages. If the vehicle is not in PARK and the driver turns
off the engine, the vehicle may AutoPark.
AutoPark will engage when all of these
conditions are met:
Vehicle is equipped with an eight-speed
transmission
Vehicle is not in PARK
Vehicle speed is 1.2 mph (1.9 km/h) or less
Ignition switched from RUN to ACC
NOTE:
For Keyless Enter-N-Go equipped vehicles, the
engine will turn off and the ignition switch will
change to ACC mode.
If the vehicle is not in PARK and the driver exits
the vehicle with the engine running, the vehicle
may AutoPark.
AutoPark will engage when all of these
conditions are met:
Vehicle is equipped with an eight-speed
transmission
Vehicle is not in PARK
Vehicle speed is 1.2 mph (1.9 km/h) or less
Driver’s seat belt is unbuckled
Driver’s door is ajar
Brake pedal is not depressed
The MESSAGE “ AutoPark Engaged Shift to P
then Shift to Gear ” will display in the instrument
cluster.
WARNING!
Driver inattention could lead to failure to
place the vehicle in PARK. ALWAYS DO A
VISUAL CHECK that your vehicle is in PARK
by verifying that a solid (not blinking) “P” is
indicated in the instrument cluster display
and on the gear selector. If the "P" indicator
is blinking, your vehicle is not in PARK. As
an added precaution, always apply the
parking brake when exiting the vehicle.
AutoPark is a supplemental feature. It is not
designed to replace the need to shift your
vehicle into PARK. It is a backup system
and should not be relied upon as the
primary method by which the driver shifts
the vehicle into PARK.

20_WD_OM_EN_USC_t.book Page 186

190STARTING AND OPERATING
(Continued)
(Continued)
PARKING BRAKE
Before leaving the vehicle, make sure that the
parking brake is fully applied and place the gear
selector in the PARK (P) position.
The foot operated parking brake is located
below the lower left corner of the instrument
panel. To apply the parking brake, firmly push
the park brake pedal fully. To release the
parking brake, press the parking brake pedal a
second time and let your foot up as you feel the
brake disengage.

Parking Brake

When the parking brake is applied with the
ignition switch in the ON/RUN mode, the Brake
Warning Light in the instrument cluster will
illuminate. NOTE:When the parking brake is applied and the
transmission is placed in gear, the Brake
Warning Light will flash. If vehicle speed is
detected, a chime will sound to alert the
driver. Fully release the parking brake before
attempting to move the vehicle.
This light only shows that the parking brake is
applied. It does not show the degree of brake
application.
When parking on a hill, it is important to turn the
front wheels toward the curb on a downhill
grade and away from the curb on an uphill
grade. Apply the parking brake before placing
the gear selector in PARK, otherwise the load on
the transmission locking mechanism may make
it difficult to move the gear selector out of PARK.
The parking brake should always be applied
whenever the driver is not in the vehicle.
WARNING!
Never use the PARK position as a substi -
tute for the parking brake. Always apply the
parking brake fully when parked to guard
against vehicle movement and possible
injury or damage.
When leaving the vehicle, always remove
the key fob from the ignition and lock your
vehicle.
Never leave children alone in a vehicle, or
with access to an unlocked vehicle.
Allowing children to be in a vehicle unat -
tended is dangerous for a number of
reasons. A child or others could be seriously
or fatally injured. Children should be
warned not to touch the parking brake,
brake pedal or the gear selector.
When leaving the vehicle, always make
sure the keyless ignition node is in the OFF
mode, remove the key fob from the vehicle
and lock the vehicle.
Do not leave the key fob in or near the
vehicle or in a location accessible to chil -
dren, and do not leave the ignition of a
vehicle equipped with Keyless Enter- N-Go
in the ACC or ON/RUN mode. A child could
operate power windows, other controls, or
move the vehicle.
Be sure the parking brake is fully disen -
gaged before driving; failure to do so can
lead to brake failure and a collision.
WARNING! (Continued)

20_WD_OM_EN_USC_t.book Page 190

192STARTING AND OPERATING
NOTE:
You must press and hold the brake pedal while
shifting out of PARK.
IGNITION PARK INTERLOCK
This vehicle is equipped with an Ignition Park
Interlock which requires the transmission to be
in PARK (P) before the ignition can be turned to
the OFF mode. This helps the driver avoid
inadvertently leaving the vehicle without placing
the transmission in PARK. This system also
locks the transmission in PARK whenever the
ignition is in the OFF mode.
NOTE:
The transmission is NOT locked in PARK when
the ignition is in the ACC mode (even though the
engine will be off). Ensure that the transmission
is in PARK, and the ignition is OFF (not in ACC
mode) before exiting the vehicle.
BRAKE/TRANSMISSION SHIFT
I
NTERLOCK SYSTEM
This vehicle is equipped with a Brake
Transmission Shift Interlock system (BTSI) that
holds the transmission gear selector in PARK
unless the brakes are applied. To shift the
transmission out of PARK, the engine must be
running and the brake pedal must be pressed.
The brake pedal must also be pressed to shift
from NEUTRAL into DRIVE or REVERSE when the
vehicle is stopped or moving at low speeds.
FUEL ECONOMY (ECO) MODE
The Fuel Economy (ECO) mode can improve the
vehicle's overall fuel economy during normal
driving conditions. Push the “eco” button in the
center stack of the instrument panel to activate
or disable ECO mode. A light on the button
indicates when ECO mode is disabled for
non-SRT models. ECO mode can be enabled or
disabled through your Uconnect system for SRT
models.

ECO Button
Do not leave the key fob in or near the
vehicle (or in a location accessible to chil -
dren), and do not leave the ignition in the
ACC or ON/RUN mode. A child could
operate power windows, other controls, or
move the vehicle.
CAUTION!
Damage to the transmission may occur if the
following precautions are not observed:
Shift into or out of PARK or REVERSE (R)
only after the vehicle has come to a
complete stop.
Do not shift between PARK, REVERSE,
NEUTRAL, or DRIVE (D) when the engine is
above idle speed.
Before shifting into any gear, make sure
your foot is firmly pressing the brake pedal.
WARNING! (Continued)

20_WD_OM_EN_USC_t.book Page 192

STARTING AND OPERATING199
SPORT MODE — IF EQUIPPED
Your vehicle is equipped with a Sport Mode
feature. This mode is a configuration set up for
typical enthusiast driving. The engine,
transmission, and steering systems are all set
to their SPORT settings. Sport Mode will provide
improved throttle response and modified
transmission shift points for an enhanced
driving experience, as well as greater amount of
steering feel. This mode may be activated and
deactivated by pushing the Sport button on the
instrument panel switch bank.
ALL-WHEEL DRIVE OPERATION
SINGLE-SPEED OPERATING
I
NSTRUCTIONS/PRECAUTIONS— IF
E
QUIPPED
This system contains a single-speed (HI range
only) transfer case, which provides convenient
full-time All-Wheel Drive (AWD). No driver
interaction is required. The Brake Traction
Control (BTC) System, which combines standard
ABS and Traction Control, provides resistance
to any wheel that is slipping to allow additional
torque transfer to wheels with traction. NOTE:
This system is not appropriate for conditions
where LOW range is recommended. Refer to
“Driving Tips” in this chapter for further informa-
tion.
ELECTRONICALLY SHIFTED TRANSFER
C
ASE (THREE-POSITION SWITCH) — IF
E
QUIPPED
This is an electronically shifted transfer case
and it is operated by the AWD Control Switch,
which is located on the center console.

AWD Control Switch (Three-Position)
This electronically shifted transfer case
provides three mode positions:
All-wheel drive automatic range (AWD AUTO)
All-wheel drive low range (LOW RANGE)
Neutral (NEUTRAL)
This electronically shifted transfer case is
designed to be driven in the AWD AUTO position
for normal street and highway conditions on dry
hard surfaced roads.
For variable driving conditions, the AWD AUTO
mode can be used. In this mode, the front axle
is engaged, but the vehicle's power is sent to
the rear wheels. All-wheel drive will be
automatically engaged when the vehicle senses
a loss of traction.
When additional traction is required, the
transfer case LOW RANGE position can be used
to lock the front and rear driveshafts together
forcing the front and rear wheels to rotate at the
same speed. This is accomplished by rotating
the AWD Control Switch to the desired position.
Refer to “Shifting Procedure” for specific
shifting instructions.
5

20_WD_OM_EN_USC_t.book Page 199