2020 DODGE DURANGO maintenance

246STARTING AND OPERATING
NOTE:
The trailer tongue weight must be considered
as part of the combined weight of occupants
and cargo, and should never exceed the
weight referenced on the Tire and Loading
Information placard. Refer to “Tires” in
“Servicing And Maintenance” for further
information.
The manufacturer does not recommend
using the run flat feature while driving a
vehicle loaded at full capacity or towing a
trailer.
TRAILER HITCH RECEIVER COVER
R
EMOVAL — IF EQUIPPED
Your vehicle may be equipped with a trailer
hitch receiver cover, this must be removed to
access the trailer hitch receiver (if equipped).
This cover is located at the bottom center of the
rear fascia.

1. Turn the two locking retainers located at
the bottom of the hitch receiver cover a
quarter turn counterclockwise and pull
bottom of the hitch receiver cover outward
(towards you).
Hitch Receiver Cover

2. Pull the bottom of the cover outward (towards you) then downwards to disengage
the tabs located at the top of the hitch
receiver cover to remove.

Hitch Receiver Cover
To reinstall the cover after towing repeat the
procedure in reverse order.
NOTE:
Be sure to engage all tabs of the hitch receiver
cover in the bumper fascia prior to installation.
TRAILER AND TONGUE WEIGHT
Never exceed the maximum tongue weight
stamped on your bumper or trailer hitch.

Weight Distribution

1 — Hitch Receiver Cover
2 — Locking Retainers

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STARTING AND OPERATING247
(Continued)
Consider the following items when computing
the weight on the rear axle of the vehicle:
The tongue weight of the trailer.
The weight of any other type of cargo or
equipment put in or on your vehicle.
The weight of the driver and all passengers.
NOTE:
Remember that everything put into or on the
trailer adds to the load on your vehicle. Also,
additional factory-installed options or
dealer-installed options must be considered as
part of the total load on your vehicle. Refer to the “Tire And Loading Information”
placard for the maximum combined weight of
occupants and cargo for your vehicle.
TOWING REQUIREMENTS
To promote proper break-in of the new vehicle
drivetrain components, the following guidelines
are recommended.
Perform the maintenance listed in the
“Scheduled Servicing”. Refer to “Scheduled
Servicing” in “Servicing And Maintenance” for
the proper maintenance intervals. When towing
a trailer, never exceed the GAWR or GCWR
ratings.
CAUTION!
Always load a trailer with 60% of the weight in
the front of the trailer. This places 10% of the
GTW on the tow hitch of your vehicle. Loads
balanced over the wheels or heavier in the
rear can cause the trailer to sway severely
side to side which will cause loss of control of
the vehicle and trailer. Failure to load trailers
heavier in front is the cause of many trailer
collisions.
CAUTION!
Do not tow a trailer at all during the first
500 miles (805 km) the new vehicle is
driven. The engine, axle or other parts could
be damaged.
Then, during the first 500 miles (805 km) that a trailer is towed, do not drive over
50 mph (80 km/h) and do not make starts
at full throttle. This helps the engine and
other parts of the vehicle wear in at the
heavier loads.
WARNING!
Make certain that the load is secured in the
trailer and will not shift during travel. When
trailering cargo that is not fully secured,
dynamic load shifts can occur that may be
difficult for the driver to control. You could
lose control of your vehicle and have a colli -
sion.
When hauling cargo or towing a trailer, do
not overload your vehicle or trailer. Over -
loading can cause a loss of control, poor
performance or damage to brakes, axle,
engine, transmission, steering, suspension,
chassis structure or tires.
Safety chains must always be used
between your vehicle and trailer. Always
connect the chains to the hook retainers of
the vehicle hitch. Cross the chains under
the trailer tongue and allow enough slack
for turning corners.
5

20_WD_OM_EN_USC_t.book Page 247

248STARTING AND OPERATING
Towing Requirements — Tires
Do not attempt to tow a trailer while using a
compact spare tire.
Do not drive more than 50 mph (80 km/h)
when towing while using a full size spare tire.
Proper tire inflation pressures are essential
to the safe and satisfactory operation of your
vehicle. Refer to “Tires” in “Servicing And
Maintenance” for proper tire inflation proce -
dures.
Check the trailer tires for proper tire inflation
pressures before trailer usage.
Check for signs of tire wear or visible tire
damage before towing a trailer. Refer to
“Tires” in “Servicing And Maintenance” for
the proper inspection procedure.
When replacing tires, refer to “Tires” in
“Servicing And Maintenance” for the proper
tire replacement procedures. Replacing tires
with a higher load carrying capacity will not
increase the vehicle's GVWR and GAWR
limits.
Towing Requirements — Trailer Brakes
Do not interconnect the hydraulic brake
system or vacuum system of your vehicle
with that of the trailer. This could cause inad -
equate braking and possible personal injury.
An electronically actuated trailer brake
controller is required when towing a trailer
with electronically actuated brakes. When towing a trailer equipped with a
hydraulic surge actuated brake system, an
electronic brake controller is not required.
Trailer brakes are recommended for trailers
over 1,000 lbs (453 kg) and required for
trailers in excess of 2,000 lbs (907 kg).
Vehicles with trailers should not be parked
on a grade. When parking, apply the
parking brake on the tow vehicle. Put the
tow vehicle transmission in PARK (P). For
four-wheel drive vehicles, make sure the
transfer case is not in NEUTRAL (N). Always,
block or "chock" the trailer wheels.
GCWR must not be exceeded.
Total weight must be distributed between
the tow vehicle and the trailer such that the
following four ratings are not exceeded
:
GVWR
GTW
GAWR
Tongue weight rating for the trailer
hitch utilized.
WARNING! (Continued)
WARNING!
Do not connect trailer brakes to your
vehicle's hydraulic brake lines. It can over -
load your brake system and cause it to fail.
You might not have brakes when you need
them and could have an accident.
Towing any trailer will increase your stop -
ping distance. When towing, you should
allow for additional space between your
vehicle and the vehicle in front of you.
Failure to do so could result in an accident.
CAUTION!
If the trailer weighs more than 1,000 lbs
(453 kg) loaded, it should have its own
brakes and they should be of adequate
capacity. Failure to do this could lead to
accelerated brake lining wear, higher brake
pedal effort, and longer stopping distances.

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258STARTING AND OPERATING
OFF-ROAD DRIVING TIPS
When To Use 4WD LOW — If Equipped
When off-road driving, shift to 4WD LOW for
additional traction. This range should be limited
to extreme situations such as deep snow, mud,
or sand where additional low speed pulling
power is needed. Vehicle speeds in excess of
25 mph (40 km/h) should be avoided when in
4WD LOW.
Driving Through Water
Although your vehicle is capable of driving
through water, there are a number of
precautions that must be considered before
entering the water.
Driving through water more than a few inches/
centimeters deep will require extra caution to
ensure safety and prevent damage to your
vehicle. If you must drive through water, try to
determine the depth and the bottom condition
(and location of any obstacles) prior to entering.
Proceed with caution and maintain a steady
controlled speed less than 5 mph (8 km/h) in
deep water to minimize wave effects. Flowing Water
If the water is swift flowing and rising (as in
storm run-off), avoid crossing until the water
level recedes and/or the flow rate is reduced. If
you must cross flowing water avoid depths in
excess of 9 inches (23 cm). The flowing water
can erode the streambed, causing your vehicle
to sink into deeper water. Determine exit
point(s) that are downstream of your entry point
to allow for drifting.
Standing Water
Avoid driving in standing water deeper than
20 inches (51 cm), and reduce speed
appropriately to minimize wave effects.
Maximum speed in 20 inches (51 cm) of water
is less than 5 mph (8 km/h).
Maintenance
After driving through deep water, inspect your
vehicle fluids and lubricants (engine oil,
transmission oil, axle, transfer case) to ensure
the fluids have not been contaminated.
Contaminated fluid (milky, foamy in
appearance) should be flushed/changed as
soon as possible to prevent component
damage.
WARNING!
Do not drive in 4WD LOW on dry pavement;
driveline damage may result. 4WD LOW locks
front and rear drivelines together and does
not allow for differential action between the
front to rear driveshafts. Driving in 4WD LOW
on pavement will cause driveline binding; use
only on wet or slippery surfaces.
CAUTION!
When driving through water, do not exceed
5 mph (8 km/h). Always check water depth
before entering as a precaution, and check all
fluids afterward. Driving through water may
cause damage that may not be covered by
the New Vehicle Limited Warranty.

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294
SERVICING AND MAINTENANCE
SCHEDULED SERVICING — NON-SRT
Your vehicle is equipped with an automatic oil
change indicator system. The oil change
indicator system will remind you that it is time to
take your vehicle in for scheduled maintenance.
Based on engine operation conditions, the oil
change indicator message will illuminate. This
means that service is required for your vehicle.
Operating conditions such as frequent
short-trips, trailer tow, extremely hot or cold
ambient temperatures, and E85 fuel usage will
influence when the “Oil Change Required”
message is displayed. Severe Operating
Conditions can cause the change oil message
to illuminate as early as 3,500 miles
(5,600 km) since last reset. Have your vehicle
serviced as soon as possible, within the next
500 miles (805 km).An authorized dealer will reset the oil change
indicator message after completing the
scheduled oil change.
NOTE:
Under no circumstances should oil change
intervals exceed 10,000 miles (16,000 km),
12 months or 350 hours of engine run time,
whichever comes first. The 350 hours of engine
run or idle time is generally only a concern for
fleet customers.
Severe Duty All Models
Change Engine Oil at 4,000 miles (6,500 km) or
350 hours of engine run time if the vehicle is
operated in a dusty and off road environment or
is operated predominately at idle or only very
low engine RPM. This type of vehicle use is
considered Severe Duty.
Once A Month Or Before A Long Trip:Check engine oil level
Check windshield washer fluid level
Check the tire inflation pressures and look
for unusual wear or damage
Check the fluid levels of the coolant reservoir,
brake master cylinder and fill as needed.
Check function of all interior and exterior
lights
MAINTENANCE PLAN — NON-SRT
Required Maintenance
Refer to the Maintenance Plans on the following
pages for required maintenance.

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SERVICING AND MAINTENANCE295
At Every Oil Change Interval As Indicated By Oil Change Indicator System:
Change oil and filter.
Rotate the tires. Rotate at the first sign of irregular wear, even if it occurs before the oil indicator system turns on.
Inspect battery and clean and tighten terminals as required.
Inspect the CV/Universal joints.
Inspect brake pads, shoes, rotors, drums, hoses and parking brake.
Inspect engine cooling system protection and hoses.
Inspect exhaust system.
Inspect engine air cleaner if using in dusty or off-road conditions. Replace engine air cleaner filter, if necessary.
Mileage or time passed (whichever
comes first)
20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
100,000
110,000
120,000
130,000
140,000
150,000
Or Years: 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Or Kilometers:
32,000
48,000
64,000
80,000
96,000
112,000
128,000
144,000
160,000
176,000
192,000
208,000
224,000
240,000
Additional Inspections
Inspect the CV/Universal joints. X X X X X X X X X X X X X X Inspect front suspension, tie rod ends,
and replace if necessary. X
X X XX XX
7

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296SERVICING AND MAINTENANCE
Inspect the front and rear axle fluid,
change if using your vehicle for police,
taxi, fleet, off-road or frequent trailer
towing. X
X X XX XX
Inspect the brake linings, parking
brake function. X
X X XX XX
Inspect transfer case fluid. XX X X
Additional Maintenance
Replace engine air filter. XX XXX
Replace the air conditioning filter. X XX XX XX
Replace spark plugs.
1X
Flush and replace the engine coolant
at 10 years or 150,000 miles
(240,000 km) whichever comes first. X
X
Replace accessory drive belt. X
Mileage or time passed (whichever
comes first)
20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
100,000
110,000
120,000
130,000
140,000
150,000
Or Years: 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Or Kilometers:
32,000
48,000
64,000
80,000
96,000
112,000
128,000
144,000
160,000
176,000
192,000
208,000
224,000
240,000

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SERVICING AND MAINTENANCE297
(Continued)
Inspect accessory drive belt tensioner
and pulley, replace if necessary. X
Change transfer case fluid. X
Replace PCV valve. X
1. The spark plug change interval is mileage based only, yearly intervals do not apply.
Mileage or time passed (whichever
comes first)
20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
100,000
110,000
120,000
130,000
140,000
150,000
Or Years: 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Or Kilometers:
32,000
48,000
64,000
80,000
96,000
112,000
128,000
144,000
160,000
176,000
192,000
208,000
224,000
240,000
WARNING!
You can be badly injured working on or
around a motor vehicle. Do only service
work for which you have the knowledge and
the right equipment. If you have any doubt
about your ability to perform a service job,
take your vehicle to a competent mechanic.Failure to properly inspect and maintain
your vehicle could result in a component
malfunction and effect vehicle handling
and performance. This could cause an
accident.
WARNING! (Continued)
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