2020 DODGE DURANGO maintenance

GETTING TO KNOW YOUR VEHICLE13
Features/Benefits
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radio
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Robust NAV application (if equipped)
Add selected topics to a fast-access Favor -
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Icon and symbol glossary
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Crucial driver information and assistance:
Operating Instructions
Warranty Information
Fluid Level Standards
Maintenance Schedules
Emergency Procedures
911 Contact and More TIP:
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KEYS
KEY FOB
Your vehicle uses a keyless ignition system. The
ignition system consists of a key fob with
Remote Keyless Entry (RKE) and a START/STOP
push button ignition system. The RKE system
consists of a key fob and Keyless Enter-N-Go
feature (if equipped).
NOTE:
The key fob may not be found if it is located next
to a mobile phone, laptop or other electronic
device; these devices may block the key fob’s
wireless signal.
The key fob also includes an emergency key,
which stores in the rear of the key fob.
The emergency key allows for entry into the
vehicle should the battery in the vehicle or the
key fob become depleted. The emergency key is
also for locking the glove compartment. You can
keep the emergency key with you when valet
parking.
To remove the emergency key, slide the
mechanical latch at the top of the key fob
sideways with your thumb and then pull the key
out with your other hand.
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70GETTING TO KNOW YOUR VEHICLE
Vacation/Storage
Before you store your vehicle, or keep it out of
service (i.e., vacation) for two weeks or more,
run the Air Conditioning (A/C) system at idle for
about five minutes, in fresh air with the blower
setting on high. This will ensure adequate
system lubrication to minimize the possibility of
compressor damage when the system is started
again.
Window Fogging
Interior fogging on the windshield can be quickly
removed by turning the mode selector to
Defrost. The Defrost/Floor mode can be used to
maintain a clear windshield and provide
sufficient heating. If side window fogging
becomes objectionable, increase blower speed
to improve airflow and clearing of the side
windows. Vehicle windows tend to fog on the
inside in mild but rainy or humid weather.
NOTE:
Recirculate without A/C should not be used
for long periods, as fogging may occur.
Automatic Temperature Controls (ATC) will
automatically adjust the climate control
settings to reduce or eliminate window
fogging on the front windshield. When this
occurs, recirculation will be unavailable.
Outside Air Intake
Make sure the air intake, located directly in
front of the windshield, is free of obstructions,
such as leaves. Leaves collected in the air intake may reduce
airflow, and if they enter the plenum, they could
plug the water drains. In Winter months, make
sure the air intake is clear of ice, slush, and
snow.
A/C Air Filter
The climate control system filters outside air
containing dust, pollen and some odors. Strong
odors cannot be totally filtered out. Refer to
“Dealer Service” in “Servicing And
Maintenance” for filter replacement
instructions.
Operating Tips Chart
CAUTION!
Failure to follow these cautions can cause
damage to the heating elements:
Use care when washing the inside of the
rear window. Do not use abrasive window
cleaners on the interior surface of the
window. Use a soft cloth and a mild
washing solution, wiping parallel to the
heating elements. Labels can be peeled off
after soaking with warm water.
Do not use scrapers, sharp instruments, or
abrasive window cleaners on the interior
surface of the window.
Keep all objects a safe distance from the
window.
CAUTION!
Interior air enters the Rear Automatic
Temperature Control System through an
intake grille, located in the right side trim
panel behind the third row seats. The heater
outlets are located in the right side trim
panel, just behind the sliding door. Do not
block or place objects directly in front of the
inlet grille or heater outlets. The electrical
system cold overload causing damage to the
blower motor.

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74GETTING TO KNOW YOUR VEHICLE
CLOSING SUNROOF
Express
Push the switch forward and release it within
one-half second and the sunroof will close
automatically from any position. During Express
Close operation any other actuation of the
sunroof switches will stop the sunroof in a
partially open position.
Manual Mode
Push and hold the switch forward and the
sunroof will close from any position and stop at
a full closed position. Releasing the switch while
the sunroof is in motion will stop the sunroof in
a partially open position.
WIND BUFFETING
Wind buffeting can be described as the
perception of pressure on the ears or a
helicopter-type sound in the ears. Your vehicle
may exhibit wind buffeting with the windows
down, or the sunroof (if equipped) in certain
open or partially open positions. This is a normal
occurrence and can be minimized. If the
buffeting occurs with the rear windows open,
then open the front and rear windows together
to minimize the buffeting. If the buffeting occurs with the sunroof open,
adjust the sunroof opening to minimize the
buffeting or open any window.
SUNSHADE OPERATION
The sunshade can be opened manually.
However, the sunshade will open automatically
as the sunroof opens.
NOTE:
The sunshade cannot be closed if the sunroof is
open.
PINCH PROTECT FEATURE
This feature will detect an obstruction in the
closing of the sunroof during the Express Close
operation. If an obstruction in the path of the
sunroof is detected, the sunroof will
automatically retract. Remove the obstruction if
this occurs.
NOTE:
If three consecutive sunroof close attempts
result in Pinch Protect reversals, Pinch Protect
will disable and the sunroof must be closed in
Manual Mode.
SUNROOF MAINTENANCE
Use only a non-abrasive cleaner and a soft cloth
to clean the glass panel. Periodically check for
and clear out any debris that may have
collected in the tracks.
IGNITION OFF OPERATION
NOTE:
The power sunroof switch can remain active
in Accessory Delay for up to approximately
10 minutes after the vehicle’s ignition is
placed to the OFF position. Opening either
front door will cancel this feature.
This feature is programmable using the Ucon
-
nect System. Refer to “Uconnect Settings” in
“Multimedia” for further information.WARNING!
There is no anti-pinch protection when the
sunroof is almost closed. To avoid personal
injury be sure to clear your arms, hands,
fingers and all objects from the top’s path
before closing.

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96GETTING TO KNOW YOUR INSTRUMENT PANEL
INSTRUMENT CLUSTER DESCRIPTIONS

1. Tachometer

Indicates the engine speed in revolutions
per minute (RPM x 1000).
2. Speedometer
Indicates vehicle speed.
3. Temperature Gauge
The temperature gauge shows engine
coolant temperature. Any reading within
the normal range indicates that the
engine cooling system is operating satis -
factorily.
The pointer will likely indicate a higher
temperature when driving in hot weather,
up mountain grades, or when towing a
trailer. It should not be allowed to exceed
the upper limits of the normal operating
range. 4. Fuel Gauge
The pointer shows the level of fuel in the
fuel tank when the Keyless Push Button
Ignition is in the ON/RUN position.
 The fuel pump symbol points
to the side of the vehicle where
the fuel door is located.
5. Instrument Cluster Display
The instrument cluster display features a
driver interactive display. Refer to “Instru -
ment Cluster Display” in this chapter for
further information.
NOTE:
The hard telltales will illuminate for a bulb check
when the ignition is first cycled.
WARNING!
A hot engine cooling system is dangerous.
You or others could be badly burned by steam
or boiling coolant. You may want to call an
authorized dealer for service if your vehicle
overheats. If you decide to look under the
hood yourself, refer to “Cooling System” in
“Servicing And Maintenance” and follow the
warnings under the Cooling System Pressure
Cap paragraph.
CAUTION!
Driving with a hot engine cooling system
could damage your vehicle. If the
temperature gauge reads “H” pull over and
stop the vehicle. Idle the vehicle with the air
conditioner turned off until the pointer drops
back into the normal range. If the pointer
remains on the “H”, turn the engine off
immediately and call an authorized dealer for
service.

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98GETTING TO KNOW YOUR INSTRUMENT PANEL
SRT INSTRUMENT CLUSTER
D
ESCRIPTIONS

1. Speedometer

Indicates vehicle speed.
2. Tachometer
Indicates the engine speed in revolutions
per minute (RPM x 1000).
3. Temperature Gauge
The temperature gauge shows engine
coolant temperature. Any reading within
203°F - 230°F (95°C - 110°C) indicates
that the engine cooling system is oper -
ating satisfactorily.
The pointer will likely indicate a higher
temperature when driving in hot weather,
up mountain grades, or when towing a
trailer. It should not be allowed to exceed
the upper limits of the normal operating
range. 4. Fuel Gauge
The pointer shows the level of fuel in the
fuel tank when the Keyless Push Button
Ignition is in the ON/RUN position.
 The fuel pump symbol points
to the side of the vehicle where
the fuel door is located.
5. Instrument Cluster Display
The instrument cluster display features a
driver interactive display. Refer to “Instru -
ment Cluster Display” in this chapter for
further information.
NOTE:
The hard telltales will illuminate for a bulb check
when the ignition is first cycled.
WARNING!
A hot engine cooling system is dangerous.
You or others could be badly burned by steam
or boiling coolant. You may want to call an
authorized dealer for service if your vehicle
overheats. If you decide to look under the
hood yourself, refer to “Cooling System” in
“Service and Maintenance” and follow the
warnings under the Cooling System Pressure
Cap paragraph.
CAUTION!
Driving with a hot engine cooling system
could damage your vehicle. If the
temperature gauge reads greater than 230°F
(110°C) pull over and stop the vehicle. Idle
the vehicle with the air conditioner turned off
until the pointer drops back into the normal
range. If the pointer remains above 230°F
(110°C), turn the engine off immediately and
call an authorized dealer for service.

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GETTING TO KNOW YOUR INSTRUMENT PANEL101
Five Second Stored Messages
When the appropriate conditions occur, this
type of message takes control of the main
display area for five seconds and then
returns to the previous screen. Most of the
messages of this type are then stored (as
long as the condition that activated it
remains active) and can be reviewed from
the “Messages” main menu item. Examples
of this message type are “Right Front Turn
Signal Lamp Out” and “Low Tire Pressure.”
Unstored Messages
This message type is displayed indefinitely or
until the condition that activated the
message is cleared. Examples of this
message type are “Turn Signal On” (if a turn
signal is left on) and “Lights On” (if driver
leaves the vehicle with the lights on).
Unstored Messages Until RUN
These messages deal primarily with the
Remote Start feature. This message type is
displayed until the ignition is in the RUN
state. Examples of this message type are
“Remote Start Canceled - Door Ajar” and
“Press Brake Pedal and Push Button to
Start.”
Five Second Unstored Messages
When the appropriate conditions occur, this
type of message takes control of the main
display area for five seconds and then
returns to the previous screen. An example of
this message type is “Automatic High Beams
On.”
ENGINE OIL LIFE RESET
Oil Change Required
Your vehicle is equipped with an engine oil
change indicator system. The “Oil Change
Required” message will display in the
instrument cluster display for five seconds after
a single chime has sounded, to indicate the next
scheduled oil change interval. The engine oil
change indicator system is duty cycle based,
which means the engine oil change interval may
fluctuate, dependent upon your personal
driving style.
Unless reset, this message will continue to
display each time the ignition is placed in the
ON/RUN position. To turn off the message
temporarily, push and release the OK or arrow
buttons. To reset the oil change indicator system (after
performing the scheduled maintenance), refer
to the following procedure.
Vehicles Equipped With Keyless Enter-N-Go —
Ignition
Use the steering wheel instrument cluster
display controls for the following procedure(s):

1. Without pressing the brake pedal, push the
ENGINE START/STOP button and place the
ignition in the ON/RUN position (do not
start the engine).

2. Push and release the down arrow button to
scroll downward through the main menu to
“Vehicle Info.”
3. Push and release the right arrow button to
access the ”Oil Life” screen.
4. Push and hold the OK button to reset oil life.
If conditions are met, the gauge and
numeric display will update to show 100%.
If conditions are not met a pop-up message
of “To reset oil life engine must be off with
ignition in run” will be displayed (for five
seconds), and the user will remain at the Oil
Life screen.
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114GETTING TO KNOW YOUR INSTRUMENT PANEL
Electronic Stability Control (ESC) Active
Warning Light
This warning light will indicate when
the Electronic Stability Control (ESC)
system is Active. The “ESC Indicator
Light” in the instrument cluster will
come on when the ignition is placed in the
ON/RUN or ACC/ON/RUN position, and when
ESC is activated. It should go out with the
engine running. If the “ESC Indicator Light”
comes on continuously with the engine running,
a malfunction has been detected in the ESC
system. If this warning light remains on after
several ignition cycles, and the vehicle has been
driven several miles (kilometers) at speeds
greater than 30 mph (48 km/h), see an
authorized dealer as soon as possible to have
the problem diagnosed and corrected.
The “ESC OFF Indicator Light” and the “ESC
Indicator Light” come on momentarily each
time the ignition is placed in the ON/RUN or
ACC/ON/RUN position.
The ESC system will make buzzing or clicking
sounds when it is active. This is normal; the
sounds will stop when ESC becomes inactive.
This light will come on when the vehicle is in
an ESC event.
Electronic Stability Control (ESC) OFF
Warning Light
This warning light indicates the
Electronic Stability Control (ESC) is
off.
Each time the ignition is turned to ON/RUN or
ACC/ON/RUN, the ESC system will be on, even
if it was turned off previously.
The ESC OFF indicator will be lit any time the
Traction Mode is set to Sport, Track or Full OFF
in Drive Modes.
Low Washer Fluid Warning Light — If
Equipped
This warning light will illuminate when
the windshield washer fluid is low.
Refer to “Adding Washer Fluid” in
“Servicing And Maintenance” for
further information.
Tire Pressure Monitoring System (TPMS)
Warning Light
The warning light switches on and a
message is displayed to indicate that
the tire pressure is lower than the
recommended value and/or that slow
pressure loss is occurring. In these cases,
optimal tire duration and fuel consumption may
not be guaranteed.
Should one or more tires be in the condition
mentioned above, the display will show the
indications corresponding to each tire.
CAUTION!
Prolonged driving with the Malfunction
Indicator Light (MIL) on could cause damage
to the vehicle control system. It also could
affect fuel economy and driveability. If the
MIL is flashing, severe catalytic converter
damage and power loss will soon occur.
Immediate service is required.

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GETTING TO KNOW YOUR INSTRUMENT PANEL115
Each tire, including the spare (if provided),
should be checked monthly when cold and
inflated to the inflation pressure recommended
by the vehicle manufacturer on the vehicle
placard or tire inflation pressure label. If your
vehicle has tires of a different size than the size
indicated on the vehicle placard or tire inflation
pressure label, you should determine the
proper tire inflation pressure for those tires.
As an added safety feature, your vehicle has
been equipped with a Tire Pressure Monitoring
System (TPMS) that illuminates a low tire
pressure telltale when one or more of your tires
is significantly under-inflated. Accordingly, when
the low tire pressure telltale illuminates, you
should stop and check your tires as soon as
possible, and inflate them to the proper
pressure. Driving on a significantly under-inflated tire
causes the tire to overheat and can lead to tire
failure. Under-inflation also reduces fuel
efficiency and tire tread life, and may affect the
vehicle’s handling and stopping ability.
Please note that the TPMS is not a substitute for
proper tire maintenance, and it is the driver’s
responsibility to maintain correct tire pressure,
even if under-inflation has not reached the level
to trigger illumination of the TPMS low tire
pressure telltale.
Your vehicle has also been equipped with a
TPMS malfunction indicator to indicate when
the system is not operating properly. The TPMS
malfunction indicator is combined with the low
tire pressure telltale. When the system detects
a malfunction, the telltale will flash for
approximately one minute and then remain
continuously illuminated. This sequence will
continue upon subsequent vehicle start-ups as
long as the malfunction exists. When the
malfunction indicator is illuminated, the system
may not be able to detect or signal low tire
pressure as intended.
TPMS malfunctions may occur for a variety of
reasons, including the installation of
replacement or alternate tires or wheels on the
vehicle that prevent the TPMS from functioning
properly. Always check the TPMS malfunction
telltale after replacing one or more tires or
wheels on your vehicle to ensure that the
replacement or alternate tires and wheels allow
the TPMS to continue to function properly.
CAUTION!
Do not continue driving with one or more flat
tires as handling may be compromised. Stop
the vehicle, avoiding sharp braking and
steering. If a tire puncture occurs, repair
immediately using the dedicated tire repair
kit and contact an authorized dealer as soon
as possible.
CAUTION!
The TPMS has been optimized for the original
equipment tires and wheels. TPMS pressures
and warning have been established for the
tire size equipped on your vehicle.
Undesirable system operation or sensor
damage may result when using replacement
equipment that is not of the same size, type,
and/or style. Aftermarket wheels can cause
sensor damage. Using aftermarket tire
sealants may cause the Tire Pressure
Monitoring System (TPMS) sensor to become
inoperable. After using an aftermarket tire
sealant it is recommended that you take your
vehicle to an authorized dealer to have your
sensor function checked.
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