2020 DODGE DURANGO service

70GETTING TO KNOW YOUR VEHICLE
Vacation/Storage
Before you store your vehicle, or keep it out of
service (i.e., vacation) for two weeks or more,
run the Air Conditioning (A/C) system at idle for
about five minutes, in fresh air with the blower
setting on high. This will ensure adequate
system lubrication to minimize the possibility of
compressor damage when the system is started
again.
Window Fogging
Interior fogging on the windshield can be quickly
removed by turning the mode selector to
Defrost. The Defrost/Floor mode can be used to
maintain a clear windshield and provide
sufficient heating. If side window fogging
becomes objectionable, increase blower speed
to improve airflow and clearing of the side
windows. Vehicle windows tend to fog on the
inside in mild but rainy or humid weather.
NOTE:
Recirculate without A/C should not be used
for long periods, as fogging may occur.
Automatic Temperature Controls (ATC) will
automatically adjust the climate control
settings to reduce or eliminate window
fogging on the front windshield. When this
occurs, recirculation will be unavailable.
Outside Air Intake
Make sure the air intake, located directly in
front of the windshield, is free of obstructions,
such as leaves. Leaves collected in the air intake may reduce
airflow, and if they enter the plenum, they could
plug the water drains. In Winter months, make
sure the air intake is clear of ice, slush, and
snow.
A/C Air Filter
The climate control system filters outside air
containing dust, pollen and some odors. Strong
odors cannot be totally filtered out. Refer to
“Dealer Service” in “Servicing And
Maintenance” for filter replacement
instructions.
Operating Tips Chart
CAUTION!
Failure to follow these cautions can cause
damage to the heating elements:
Use care when washing the inside of the
rear window. Do not use abrasive window
cleaners on the interior surface of the
window. Use a soft cloth and a mild
washing solution, wiping parallel to the
heating elements. Labels can be peeled off
after soaking with warm water.
Do not use scrapers, sharp instruments, or
abrasive window cleaners on the interior
surface of the window.
Keep all objects a safe distance from the
window.
CAUTION!
Interior air enters the Rear Automatic
Temperature Control System through an
intake grille, located in the right side trim
panel behind the third row seats. The heater
outlets are located in the right side trim
panel, just behind the sliding door. Do not
block or place objects directly in front of the
inlet grille or heater outlets. The electrical
system cold overload causing damage to the
blower motor.

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96GETTING TO KNOW YOUR INSTRUMENT PANEL
INSTRUMENT CLUSTER DESCRIPTIONS

1. Tachometer

Indicates the engine speed in revolutions
per minute (RPM x 1000).
2. Speedometer
Indicates vehicle speed.
3. Temperature Gauge
The temperature gauge shows engine
coolant temperature. Any reading within
the normal range indicates that the
engine cooling system is operating satis -
factorily.
The pointer will likely indicate a higher
temperature when driving in hot weather,
up mountain grades, or when towing a
trailer. It should not be allowed to exceed
the upper limits of the normal operating
range. 4. Fuel Gauge
The pointer shows the level of fuel in the
fuel tank when the Keyless Push Button
Ignition is in the ON/RUN position.
 The fuel pump symbol points
to the side of the vehicle where
the fuel door is located.
5. Instrument Cluster Display
The instrument cluster display features a
driver interactive display. Refer to “Instru -
ment Cluster Display” in this chapter for
further information.
NOTE:
The hard telltales will illuminate for a bulb check
when the ignition is first cycled.
WARNING!
A hot engine cooling system is dangerous.
You or others could be badly burned by steam
or boiling coolant. You may want to call an
authorized dealer for service if your vehicle
overheats. If you decide to look under the
hood yourself, refer to “Cooling System” in
“Servicing And Maintenance” and follow the
warnings under the Cooling System Pressure
Cap paragraph.
CAUTION!
Driving with a hot engine cooling system
could damage your vehicle. If the
temperature gauge reads “H” pull over and
stop the vehicle. Idle the vehicle with the air
conditioner turned off until the pointer drops
back into the normal range. If the pointer
remains on the “H”, turn the engine off
immediately and call an authorized dealer for
service.

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98GETTING TO KNOW YOUR INSTRUMENT PANEL
SRT INSTRUMENT CLUSTER
D
ESCRIPTIONS

1. Speedometer

Indicates vehicle speed.
2. Tachometer
Indicates the engine speed in revolutions
per minute (RPM x 1000).
3. Temperature Gauge
The temperature gauge shows engine
coolant temperature. Any reading within
203°F - 230°F (95°C - 110°C) indicates
that the engine cooling system is oper -
ating satisfactorily.
The pointer will likely indicate a higher
temperature when driving in hot weather,
up mountain grades, or when towing a
trailer. It should not be allowed to exceed
the upper limits of the normal operating
range. 4. Fuel Gauge
The pointer shows the level of fuel in the
fuel tank when the Keyless Push Button
Ignition is in the ON/RUN position.
 The fuel pump symbol points
to the side of the vehicle where
the fuel door is located.
5. Instrument Cluster Display
The instrument cluster display features a
driver interactive display. Refer to “Instru -
ment Cluster Display” in this chapter for
further information.
NOTE:
The hard telltales will illuminate for a bulb check
when the ignition is first cycled.
WARNING!
A hot engine cooling system is dangerous.
You or others could be badly burned by steam
or boiling coolant. You may want to call an
authorized dealer for service if your vehicle
overheats. If you decide to look under the
hood yourself, refer to “Cooling System” in
“Service and Maintenance” and follow the
warnings under the Cooling System Pressure
Cap paragraph.
CAUTION!
Driving with a hot engine cooling system
could damage your vehicle. If the
temperature gauge reads greater than 230°F
(110°C) pull over and stop the vehicle. Idle
the vehicle with the air conditioner turned off
until the pointer drops back into the normal
range. If the pointer remains above 230°F
(110°C), turn the engine off immediately and
call an authorized dealer for service.

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102GETTING TO KNOW YOUR INSTRUMENT PANEL
5. Push and release the up or down arrow
button to exit the submenu screen.
NOTE:
If the indicator message illuminates when you
start the vehicle, the oil change indicator
system did not reset. If necessary, repeat this
procedure.
Secondary Method Of Resetting Engine Oil Life

1. Without pressing the brake pedal, push the ENGINE START/STOP button and place the
ignition to the ON/RUN position (do not
start the engine).

2. Fully press the accelerator pedal, slowly, three times within 10 seconds.
3. Without pushing the brake pedal, push the ENGINE START/STOP button once to return
the ignition to the OFF/LOCK position.
NOTE:
If the indicator message illuminates when you
start the vehicle, the oil change indicator
system did not reset. If necessary, repeat this
procedure.DISPLAY AND MESSAGES
Includes the following, but not limited to:
Front Seat Belts Unbuckled
Driver Seat Belt Unbuckled
Passenger Seat Belt Unbuckled
Traction Control Off
Washer Fluid Low
Oil Pressure Low
Oil Change Due
Fuel Low
Service Anti-lock Brake System
Service Electronic Throttle Control
Service Power Steering
Cruise Off
Cruise Ready
ACC Override
Cruise Set To XXX mph or km/h
Tire Pressure Screen With Low Tire(s)
Service Tire Pressure System
Park Brake Engaged
Brake Fluid Low
Engine Temperature Hot
Lights On
Right Front Turn Signal Light Out
Right Rear Turn Signal Light Out
Left Front Turn Signal Light Out
Left Rear Turn Signal Light Out
Ignition or Accessory On
Vehicle Not In Park
Remote Start Active Push Start Button
Remote Start Canceled Fuel Low
Remote Start Canceled Door Open
Remote Start Canceled Hood Open
Remote Start Canceled Liftgate Open
Remote Start Canceled Time Expired
Remote Start Disabled Start To Reset

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GETTING TO KNOW YOUR INSTRUMENT PANEL103
Service Air Bag System
Service Air Bag Warning Light
Door Open
Doors Open
Liftgate Open
Hood Open
Shift Not Allowed
Vehicle Speed Too High To Shift to D
Vehicle Speed is Too High to Shift to R
Vehicle Speed is Too High to Shift to P
Service Transmission
Service Shifter
The Reconfigurable Telltales section is divided
into the white or yellow telltales area on the left,
and the green or red telltales area on the right.
INSTRUMENT CLUSTER DISPLAY MENU
I
TEMS
The instrument cluster display can be used to
view the main menu items for several features.
Use the up and down arrow buttons to scroll
through the driver interactive display menu
options until the desired menu is reached.
NOTE:
Depending on the vehicle’s options, feature
settings may vary.
Speedometer
Non - SRT
Push and release the up or down arrow button
until the main gauge menu icon is displayed in
the instrument cluster display. Push and
release the left or right arrow button to select
the analog or digital type speedometer display.
Push and release the OK button to toggle units
(mph or km/h) (If Equipped) of the
speedometer. SRT
Push and release the
up or down arrow button
until the main gauge menu icon is displayed in
the instrument cluster display. Push and
release the left or right arrow buttons to change
between large and small speedometer display.
Push and release the OK button to toggle units
(mph or km/h) (If Equipped) of the
speedometer.
Vehicle Info
Push and release the up or down arrow button
until the Vehicle Info icon/title is highlighted in
the instrument cluster display. Push the left or
right arrow button to scroll through the
information submenus.
3

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104GETTING TO KNOW YOUR INSTRUMENT PANEL
Tire Pressure Monitor System
If tire pressure is OK for all tires a vehicle icon
is displayed with tire pressure values in each
corner of the icon.
If one or more tires have low pressure,
“Inflate Tire To XX” is displayed with the
vehicle icon and the tire pressure values in
each corner of the icon with the pressure
value of the low tire are displayed in a
different color than the other tire pressure
value.
If the Tire Pressure system requires service,
“Service Tire Pressure System” is displayed.
Tire Pressure is an information only function,
and cannot be reset.
Refer to “Tire Pressure Monitoring System
(TPMS)” in “Safety” for further information.
Coolant Temperature — If Equipped
Displays the current temperature of the
coolant.
Transmission Temperature
Displays the actual transmission tempera -
ture. Oil Temperature
Displays the actual oil temperature.
Oil Pressure
Displays the actual oil pressure.
Oil Life
Displays the current oil life of the vehicle.
Battery Voltage
Displays the current voltage level of the
battery.
Storage Mode — If Equipped
Through this option, the vehicle can be
placed into Storage Mode.
SRT Performance Features — If Equipped
Push and release the up or down arrow button
until the SRT icon/title is highlighted in the
instrument cluster display. Push and release
the left or right arrow button to scroll through
the performance feature submenus. The Performance Features include the
following:0-60 mph (0-100 km/h) Timer
Best
Last
Recent
Reaction Time — If Selected
WARNING!
Measurement of vehicle statistics with the
Performance Features is intended for
off-highway or track use only and should not
be done on any public roadways. It is
recommended that these features be used in
a controlled environment and within the limits
of the law. The capabilities of the vehicle as
measured by the performance pages must
never be exploited in a reckless or dangerous
manner, which can jeopardize the user’s
safety or the safety of others. Only a safe,
attentive, and skillful driver can prevent
accidents.

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GETTING TO KNOW YOUR INSTRUMENT PANEL109
Installing options like additional lights,
upfitter electrical accessories, audio
systems, alarms and similar devices.
Unusual driving cycles (short trips separated
by long parking periods).
The vehicle was parked for an extended
period of time (weeks, months).
The battery was recently replaced and was
not charged completely.
The battery was discharged by an electrical
load left on when the vehicle was parked.
The battery was used for an extended period
with the engine not running to supply radio,
lights, chargers, +12 Volt portable appli-
ances like vacuum cleaners, game consoles
and similar devices. What to do when an electrical load reduction
action message is present (“Battery Saver On”
or “Battery Saver Mode”)
During a trip:
Reduce power to unnecessary loads if
possible:
Turn off redundant lights (interior or exte
-
rior)
Check what may be plugged in to power
outlets +12 Volt, 115 Volt AC, USB ports
Check HVAC settings (blower, tempera -
ture)
Check the audio settings (volume)
After a trip:
Check if any aftermarket equipment was
installed (additional lights, upfitter electrical
accessories, audio systems, alarms) and
review specifications if any (load and Ignition
Off Draw currents).
Evaluate the latest driving cycles (distance,
driving time and parking time).
The vehicle should have service performed if
the message is still present during consecu -
tive trips, and if the evaluation and driving
pattern of the vehicle did not help to identify
the cause.
WARNING LIGHTS AND MESSAGES
The warning/indicator lights will illuminate in
the instrument panel together with a dedicated
message and/or acoustic signal when
applicable. These indications are indicative and
precautionary and as such must not be
considered as exhaustive and/or alternative to
the information contained in the Owner’s
Manual, which you are advised to read carefully
in all cases. Always refer to the information in
this chapter in the event of a failure indication.
All active telltales will display first if applicable.
The system check menu may appear different
based upon equipment options and current
vehicle status. Some telltales are optional and
may not appear.3

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110GETTING TO KNOW YOUR INSTRUMENT PANEL
RED WARNING LIGHTS
Seat Belt Reminder Warning Light
This warning light indicates when the
driver or passenger seat belt is
unbuckled. When the ignition is first
placed in the ON/RUN or ACC/ON/
RUN position and if the driver’s seat belt is
unbuckled, a chime will sound and the light will
turn on. When driving, if the driver or front
passenger seat belt remains unbuckled, the
Seat Belt Reminder Light will flash or remain on
continuously and a chime will sound.
Refer to “Occupant Restraint Systems” in
“Safety” for further information.
Air Bag Warning Light
This warning light will illuminate to
indicate a fault with the air bag, and
will turn on for four to eight seconds
as a bulb check when the ignition is
placed in the ON/RUN or ACC/ON/RUN
position. This light will illuminate with a single
chime when a fault with the air bag has been
detected, it will stay on until the fault is cleared. If the light is either not on during startup, stays
on, or turns on while driving, have the system
inspected at an authorized dealer as soon as
possible.
Brake Warning Light
This warning light monitors various
brake functions, including brake fluid
level and parking brake application. If
the brake light turns on it may
indicate that the parking brake is applied, that
the brake fluid level is low, or that there is a
problem with the Anti-Lock Brake System
reservoir.
If the light remains on when the parking brake
has been disengaged, and the fluid level is at
the full mark on the master cylinder reservoir, it
indicates a possible brake hydraulic system
malfunction or that a problem with the Brake
Booster has been detected by the Anti-Lock
Brake System (ABS) / Electronic Stability
Control (ESC) system. In this case, the light will
remain on until the condition has been
corrected. If the problem is related to the brake
booster, the ABS pump will run when applying
the brake, and a brake pedal pulsation may be
felt during each stop. The dual brake system provides a reserve
braking capacity in the event of a failure to a
portion of the hydraulic system. A leak in either
half of the dual brake system is indicated by the
Brake Warning Light, which will turn on when
the brake fluid level in the master cylinder has
dropped below a specified level.
The light will remain on until the cause is
corrected.
NOTE:
The light may flash momentarily during sharp
cornering maneuvers, which change fluid level
conditions. The vehicle should have service
performed, and the brake fluid level checked.
If brake failure is indicated, immediate repair is
necessary.
WARNING!
Driving a vehicle with the red brake light on is
dangerous. Part of the brake system may
have failed. It will take longer to stop the
vehicle. You could have a collision. Have the
vehicle checked immediately.

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