2020 DODGE CHALLENGER Owners Manual

MULTIMEDIA375
GENERAL INFORMATION
The following regulatory statement applies to all
Radio Frequency (RF) devices equipped in this
vehicle:
This device complies with Part 15 of the FCC
Rules and with Innovation, Science and
Economic Development Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions:

1. This device may not cause harmful
interference, and

2. This device must accept any interference received, including interference that may
cause undesired operation. Le présent appareil est conforme aux CNR
d`Innovation, Science and Economic
Development applicables aux appareils radio
exempts de licence. L'exploitation est autorisée
aux deux conditions suivantes:

1. l'appareil ne doit pas produire de
brouillage, et

2. l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d'en compro -
mettre le fonctionnement.
La operación de este equipo está sujeta a las
siguientes dos condiciones:

1. es posible que este equipo o dispositivo no cause interferencia perjudicial y

2. este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que
pueda causar su operación no deseada.
NOTE:
Changes or modifications not expressly
approved by the party responsible for compli -
ance could void the user’s authority to operate
the equipment. ADDITIONAL
INFORMATION
© 202 1 FCA US LLC. All rights reserved.
Mopar and Uconnect are registered
trademarks and Mopar Owner Connect is a
trademark of FCA US LLC. Android™ is a
trademark of Google Inc. SiriusXM® and all
related marks and logos are trademarks of
SiriusXM® Radio Inc.
Uconnect System Support:
US residents visit www.DriveUconnect.com or
call: 1-877-855-8400 (24 hours a day 7 days
a week)
Canadian residents visit www.DriveUcon -
nect.ca or call: 1-800-465-2001 (English) or
1-800-387-9983 (French)
SiriusXM Guardian™ services support:
US residents visitwww.driveuconnect.com/
sirius-xm-guardian or call: 1-844-796-4827
Canadian residents visitwww.siriusxm.ca/
guardian-v1/ or call: 1-877-324-9091
9

20_LA_OM_EN_USC_t.book Page 375

376
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE
FOR YOUR VEHICLE
PREPARE FOR THE APPOINTMENT
If you are having warranty work done, be sure to
have the right papers with you. Take your
warranty folder. All work to be performed may
not be covered by the warranty. Discuss
additional charges with the service manager.
Keep a maintenance log of your vehicle's
service history. This can often provide a clue to
the current problem.
PREPARE A LIST
Make a written list of your vehicle's problems or
the specific work you want done. If you've had
an accident or work done that is not on your
maintenance log, let the service advisor know.
BE REASONABLE WITH REQUESTS
If you list a number of items and you must have
your vehicle by the end of the day, discuss the
situation with the service advisor and list the
items in order of priority. At many authorized
dealers, you may obtain a rental vehicle at a
minimal daily charge. If you need a rental, it is
advisable to make these arrangements when
you call for an appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealers
are vitally interested in your satisfaction. We
want you to be happy with our products and
services.
Warranty service must be done by an
authorized dealer. We strongly recommend that
you take the vehicle to an authorized dealer.
They know your vehicle the best, and are most
concerned that you get prompt and high quality
service. The manufacturer's authorized dealers
have the facilities, factory-trained technicians,
special tools, and the latest information to
ensure the vehicle is fixed correctly and in a
timely manner.This is why you should always talk to an
authorized dealer service manager first. Most
matters can be resolved with this process.
If for some reason you are still not satisfied,
talk to the general manager or owner of the
authorized dealer. They want to know if you
need assistance.
If an authorized dealer is unable to resolve
the concern, you may contact the manufac
-
turer's customer center.
Any communication to the manufacturer's
customer center should include the following
information:
Owner's name and address
Owner's telephone number (home, mobile,
and office)
Authorized dealer name
Vehicle Identification Number (VIN)
Vehicle delivery date and mileage

20_LA_OM_EN_USC_t.book Page 376

CUSTOMER ASSISTANCE377
FCA US LLC CUSTOMER CENTER
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (800) 423-6343
FCA CANADA INC. CUSTOMER CENTER
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001 English / (800)
387-9983 French
MEXICO
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico City: (800) 505-1300
Outside Mexico City: +(52) 55 50817568
PUERTO RICO AND US VIRGIN ISLANDS
FCA Caribbean LLC
P.O. Box 191857
San Juan 00919-1857
Phone: (800) 423-6343
Fax: (787) 782-3345
CUSTOMER ASSISTANCE FOR THE
H
EARING OR SPEECH IMPAIRED (TDD/
TTY)
To assist customers who have hearing
difficulties, the manufacturer has installed
special TDD (Telecommunication Devices for
the Deaf) equipment at its customer center. Any
hearing or speech impaired customer, who has
access to a TDD or a conventional teletypewriter
(TTY) in the United States, can communicate
with the manufacturer by dialing
1-800-380-CHRY.
Canadian residents with hearing difficulties that
require assistance can use the special needs
relay service offered by Bell Canada. For TTY
teletypewriter users, dial 711 and for Voice
callers, dial 1-800-855-0511 to connect with a
Bell Relay Service operator.
SERVICE CONTRACT
You may have purchased a service contract for
a vehicle to help protect you from the high cost
of unexpected repairs after FCA US LLC's New
Vehicle Limited Warranty expires. The Mopar
Vehicle Protection plans are the ONLY vehicle
extended protection plans authorized,
endorsed and backed by FCA US LLC to provide
additional protection beyond your vehicle’s
warranty. If you purchased a Mopar Vehicle
Protection Plan, you will receive Plan Provisions
and an Owner Identification Card in the mail
within three weeks of the vehicle delivery date.
If you have any questions about the service
contract, call the FCA US LLC’s Service Contract
National Customer Hotline at 1-800-521-9922
(Canadian residents, call (800) 465-2001
English / (800) 387-9983 French).
FCA US LLC is not responsible for any service
contract you may have purchased from another
manufacturer. If you require service after the
FCA US LLC New Vehicle Limited Warranty
expires, please refer to the contract documents,
and contact the person listed in those
documents.
10

20_LA_OM_EN_USC_t.book Page 377

378CUSTOMER ASSISTANCE
We appreciate that you have made a major
investment when you purchased the vehicle. An
authorized dealer has also made a major
investment in facilities, tools, and training to
assure that you are absolutely delighted with
the ownership experience.
WARRANTY INFORMATION
See the Warranty Information for the terms and
provisions of FCA US LLC warranties applicable
to this vehicle and market. Refer to
www.mopar.com/om for further information.
MOPAR PARTS
Mopar original equipment parts & accessories
and factory filled fluids are available from an
authorized dealer. They are recommended for
your vehicle to keep it operating at its best and
maintain its original condition.
REPORTING SAFETY DEFECTS
IN THE 50 UNITED STATES AND
W
ASHINGTON, D.C.
If you believe that your vehicle has a
defect that could cause a crash or cause
injury or death, you should immediately
inform the National Highway Traffic
Safety Administration (NHTSA) in
addition to notifying FCA US LLC.
If NHTSA receives similar complaints, it
may open an investigation, and if it finds
that a safety defect exists in a group of
vehicles, it may order a recall and
remedy campaign. However, NHTSA
cannot become involved in individual
problems between you, an authorized
dealer or FCA US LLC. To contact NHTSA, you may call the
Vehicle Safety Hotline toll free at
1-888-327-4236 (TTY:
1-800-424-9153); or go to
http://
www.safercar.gov
; or write to:
Administrator, NHTSA, 1200 New Jersey
Avenue, SE., West Building, Washington,
D.C. 20590. You can also obtain other
information about motor vehicle safety
from
http://www.safercar.gov.
IN CANADA
If you believe that your vehicle has a
safety defect, you should contact the
Customer Service Department
immediately. Canadian customers who
wish to report a safety defect to the
Canadian government should contact
Transport Canada, Motor Vehicle Defect
Investigations and Recalls at
1-800-333-0510 or go to
wwwapps.tc.gc.ca/Saf-Sec-Sur/7/PCDB-BDPP.
WARNING!
Engine exhaust (internal combustion engines
only), some of its constituents, and certain
vehicle components contain, or emit,
chemicals known to the State of California to
cause cancer and birth defects, or other
reproductive harm. In addition, certain fluids
contained in vehicles and certain products of
component wear contain, or emit, chemicals
known to the State of California to cause
cancer and birth defects, or other
reproductive harm.

20_LA_OM_EN_USC_t.book Page 378

CUSTOMER ASSISTANCE379
PUBLICATION ORDER FORMS
To order the following manuals, you may use
either the website or the phone numbers listed
below.
Service Manuals
These comprehensive Service Manuals provide
a complete working knowledge of the vehicle,
system, and/or components and is written in
straightforward language with illustrations,
diagrams, and charts. Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with
diagrams, charts and detailed illustrations.
These manuals make it easy to find and fix
problems on computer-controlled vehicle
systems and features. They show exactly how to
find and correct problems, using step-by-step
troubleshooting and drivability procedures,
proven diagnostic tests and a complete list of all
tools and equipment.
Owner's Manuals
These Owner's Manuals have been prepared
with the assistance of service and engineering
specialists to acquaint you with specific FCA US
LLC vehicles.
To access your Owner's Information online, visit
www.mopar.com/om
To order a hard copy of your Owner’s
Information, visit:
www.techauthority.com (US)
Or
Call Tech Authority toll free at:
1-800-890-4038 (US)
1-800-387-1143 (Canada)
10

20_LA_OM_EN_USC_t.book Page 379

380
INDEX
A
About Your Brakes............................... 154, 291Adaptive Cruise Control (ACC)
(Cruise Control).............................................. 169Adding Engine Coolant (Antifreeze)............... 263Adding Washing Fluid.................................... 250Additives, Fuel............................................... 295AdjustForward................................................ 29, 31Rearward.............................................. 29, 31Air Bag........................................................... 122Advance Front Air Bag............................... 122Air Bag Operation...................................... 123Air Bag Warning Light................................ 121Enhanced Accident Response......... 128, 233Event Data Recorder (EDR)....................... 233Front Air Bag............................................. 122If Deployment Occurs................................ 127Knee Impact Bolsters................................ 124Maintaining Your Air Bag System.............. 128Maintenance............................................. 128Redundant Air Bag Warning Light.............122Side Air Bags............................................. 124Transporting Pets...................................... 145
Air Bag Light.................................. 83, 121, 146Air Cleaner, Engine
(Engine Air Cleaner Filter)............................. 255Air Conditioner Maintenance........................ 257Air Conditioner Refrigerant........................... 257Air Conditioner System................................. 257Air Conditioning......................................... 47, 52Air Conditioning Filter..............................54, 258Air Conditioning System................................... 47Air Conditioning, Operating Tips....................... 53Air Filter............................................... 255, 256Air PressureTires......................................................... 277AlarmArm The System................................... 23, 24Panic........................................................... 14Rearm The System...................................... 24Security Alarm...................................... 23, 84Alarm SystemSecurity Alarm............................................. 23All Wheel Drive (AWD)................................... 268Alterations/ModificationsVehicle......................................................... 10
Android Auto................................................. 374Antifreeze (Engine Coolant)......... 263, 297, 298Disposal.................................................... 265Anti-Lock Brake System (ABS)..........................93Anti-Lock Warning Light...................................88Apple CarPlay................................................ 374Arming SystemSecurity Alarm.............................................23Assist, Hill Start................................................98Audio Settings............................................... 347Audio Systems (Radio).................................. 305Auto Down Power Windows..............................55Automatic Door Locks......................................28Automatic Headlights.......................................42Automatic High Beams.....................................41Automatic Temperature Control (ATC)..............52Automatic Transmission................................ 160Adding Fluid......... 268, 299, 301, 302, 304Fluid And Filter Change............................. 268Fluid Change............................................. 268Fluid Level Check............................. 267, 268Fluid Type............ 267, 299, 301, 302, 304Special Additives...................................... 267

20_LA_OM_EN_USC_t.book Page 380

381
Automatic Transmission Limp
Home Mode
............................................ 28, 163AutoPark........................................................ 150Autostick Operation.................................................. 164Aux Mode....................................................... 350Axle Fluid........................... 299, 301, 302, 304Axle Lubrication................. 299, 301, 302, 304
B
Back-Up......................................................... 186Battery.................................................... 84, 251Charging System Light................................. 84Keyless Key Fob Replacement.................... 14Location.................................................... 251Belts, Seat..................................................... 146Blind Spot Monitoring.................................... 100BluetoothConnect Or Disconnect Link Betweenthe Uconnect Phone And Mobile
Phone
................................................... 366Connecting To A Particular Mobile PhoneOr Audio Device After Pairing................361Bluetooth Mode............................................. 351Body Mechanism Lubrication........................ 259B-Pillar Location............................................. 273Brake Assist System........................................ 94Brake Control System...................................... 94Brake Fluid...............266, 299, 301, 302, 304
Brake System...................................... 266, 291Fluid Check.......... 266, 299, 301, 302, 304Master Cylinder........................................ 266Parking..................................................... 154Warning Light.....................................83, 291Brake/Transmission Interlock...................... 160Break-In Recommendations, New Vehicle.... 152Brightness, Interior Lights................................ 44Bulb Replacement........................................ 204Bulbs, Light.......................................... 147, 204
C
Camera, Rear................................................ 186Capacities, Fluid.................................. 297, 298Caps, FillerFuel.......................................................... 188Oil (Engine)...................................... 246, 254Radiator (Coolant Pressure)..................... 264Car Washes................................................... 288Carbon Monoxide Warning................... 145, 296CargoVehicle Loading........................................ 189Cellular Phone.............................................. 368Certification Label......................................... 189Chains, Tire.......................................... 284, 285Changing A Flat Tire...................................... 269Chart, Tire Sizing........................................... 270
Check Engine Light
(Malfunction Indicator Light)............................92Checking Your Vehicle For Safety.................. 145Checks, Safety.............................................. 145Child Restraint.............................................. 130Child RestraintsBooster Seats........................................... 133Child Seat Installation............................... 142How To Stow An unused ALR Seat Belt..... 139Infant And Child Restraints....................... 132Lower Anchors And Tethers For Children................................................ 135Older Children And Child Restraints.......... 132Seating Positions...................................... 134Clean Air Gasoline......................................... 294CleaningWheels...................................................... 283Climate Control................................................47Cold Weather Operation................................ 151Compact Spare Tire...................................... 281Contract, Service........................................... 377Cooling Pressure Cap (Radiator Cap)............ 264Cooling System............................................. 262Adding Coolant (Antifreeze)...................... 263Coolant Level................................... 262, 265Cooling Capacity.............................. 297, 298Disposal Of Used Coolant......................... 26511

20_LA_OM_EN_USC_t.book Page 381

382 Drain, Flush, And Refill
.............................. 263Inspection................................................. 265Points To Remember................................. 265Pressure Cap............................................. 264Radiator Cap............................................. 264Selection Of Coolant (Antifreeze)......263, 297, 298, 299, 302Corrosion Protection...................................... 287Cruise Control (Speed Control)............ 166, 169Cruise Light.............................................. 89, 90Customer Assistance..................................... 376Customer Programmable Features................306Cybersecurity................................................. 305
D
Daytime Running Lights................................... 41Dealer Service............................................... 252Deck LidPower Release............................................ 58Defroster, Windshield.................................... 146Delay (Intermittent) Wipers.............................. 45Diagnostic System, Onboard........................... 91Dimmer SwitchHeadlight..................................................... 41DipsticksOil (Engine)................................................ 250Disabled Vehicle Towing................................ 232
DisposalAntifreeze (Engine Coolant)...................... 265Disturb.......................................................... 365Do Not Disturb.............................................. 373Door Ajar.......................................................... 86Door Ajar Light................................................. 86Door LocksAutomatic.................................................... 28Door Opener, Garage....................................... 59Doors............................................................... 24Driver’s Seat Back Tilt...................................... 29DrivingThrough Flowing, Rising, Or Shallow Standing Water
.................................... 197
E
Electric Brake Control System.......................... 94Anti-Lock Brake System............................... 93Electronic Roll Mitigation....................95, 100Electric Remote Mirrors................................... 39Electrical Power Outlets................................... 65Electronic Power Distribution Center
(Fuses).......................................................... 208Electronic Speed Control (Cruise Control)..... 167Electronic Stability Control (ESC)..................... 95Electronic Throttle Control Warning Light......... 85
Emergency, In Case OfFreeing Vehicle When Stuck..................... 231Jacking............................................. 216, 269Jump Starting.................................. 226, 227Towing...................................................... 232Emission Control System Maintenance............92Engine............................... 246, 247, 248, 249Air Cleaner................................................ 255Block Heater............................................. 152Break-In Recommendations............ 152, 153Checking Oil Level.................................... 250Compartment......................... 246, 247, 249Compartment Identification............. 246, 248Coolant (Antifreeze)................ 262, 299, 302Cooling...................................................... 262Exhaust Gas Caution....................... 145, 296Fails To Start............................................. 152Flooded, Starting...................................... 152Fuel Requirements................................... 293Jump Starting.................................. 226, 227Oil........................ 252, 297, 298, 299, 302Oil Filler Cap.................................... 246, 254Oil Filter.................................................... 255Oil Selection............................ 252, 297, 298Oil Synthetic.............................................. 254Overheating.............................................. 229Starting............................................ 148, 149

20_LA_OM_EN_USC_t.book Page 382